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Uplands Rehabilitation Centre

27/31 Cobham Road, Westcliff-on-Sea, Essex SS0 8EG
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My daughter has had excellent care. Many thanks for all of Uplands' care and encouragement.P R(Mother of Resident/Service User)
Uplands Rehabilitation Centre, Westcliff-on-Sea
Uplands has helped me massively in supporting me with both my physical needs and emotional needsSabrina M(Resident / Service User)
Uplands Rehabilitation Centre, Westcliff-on-Sea
Uplands Rehabilitation Centre, Westcliff-on-Sea

Uplands Rehabilitation Centre in Westcliff-on-Sea is an innovative, unique and state of the art 17 bed facility providing short stay, therapy led rehabilitation and reablement services.

The centre provides comprehensive assessment, rehabilitation and therapy services for male and female adults. Throughout their stay, patients are encouraged to make individual choices about all aspects of life at the centre and to be as independent as possible.

In addition to nurses and...  

Care Provided by Uplands Rehabilitation Centre

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 17 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,700
Nursing CareFrom £1,700From £1,700

Contact Uplands Rehabilitation Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Uplands Rehabilitation Centre Ltd
  • Private Owned

Person in charge

  • Sifiso Zulu (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Visiting Times: From 3.30 - 4.30 and 6.30 - 8.30

Parking

  • On Street and Off Street (Front Driveway) available.

Uplands Rehabilitation Centre Reviews (138)

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9.3

Uplands Rehabilitation Centre has a Review Score of 9.3 (9.272) out of 10, based on 5 reviews in the last 2 years. Over all time Uplands Rehabilitation Centre has 138 reviews.

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Showing 138 reviews matching selected criteria
Review from D L (Respite Resident) published on 6 November 2019 Submitted via Postal Card
Overall Experience

Wow, what a find. I was in need of medical care post hernia surgery. From the first day (came in late at night), the staff took care of me exceptionally. I really felt safe, cared for and not a 'number'. Great heart, caring and warmth! Would highly recommend. They helped me when I needed it so much! By the way, the food was top-notch, also a very welcome surprise.

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Review from G C (Mother of Resident) published on 5 November 2019 Submitted via Postal Card
Overall Experience

My son stayed at Uplands for eight months, recovering from a brain haemorrhage. The staff were very friendly and professional, the food was good and his room was clean.

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Review from A D (Resident / Service User) published on 26 July 2019 Submitted via Postal Card
Overall Experience
No privacy.
No arrangement for younger clients. Assumption is all the same as old.
Food choice is horrendous.
Complaint issued - never (to date) responded to.

Quite happy to walk in on a naked person when asked not to.

Reply from Akash Soni, Owner at Uplands Rehabilitation Centre

I apologise on behalf of everyone at Uplands Rehabilitation Centre. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our patients. We cannot fix the past but you have my personal reassurance our staff team...  

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Review from Anne E (Daughter of Resident) published on 24 April 2019 Submitted via Website
Overall Experience
My 97year old Dad recently had a 4-week stay at Uplands Rehabilitation Centre following a fall and short spell in hospital. The care and support provided by all the staff was excellent. They were always so friendly, caring and made myself and my family who were regular visitors feel so welcome and nothing was to much trouble.

They went out of their way in so many little ways. From the chef who would purée all my Dad's dinners to encourage him to eat more, to the physio who found out my Dad had played green bowels for over fifty years and would get him to bowl at skittles as part of his daily physio. Really cannot thank all the staff for getting my Dad back on his feet again and for helping him get his confidence back.

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Review from Patrick D (Husband of Resident) published on 27 March 2019 Submitted via Postal Card
Overall Experience

My wife was looked after by a first class care home that are friendly and knows their job, by putting their heart into their job. I highly recommend this rehabilitation centre.

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Review from Yvonne M (Respite Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Staff were most friendly. The help given for rehab was beneficial to recover. Food menu was excellent but they would give you your own choice required.

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Review from P S (Respite Resident) published on 7 February 2019 Submitted via Postal Card
Overall Experience

Very caring. Very helpful. Very clean. Recommend to anyone.

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Review from Arthur P (Resident / Service User) published on 7 February 2019 Submitted via Postal Card
Overall Experience
I arrived on a Friday evening straight from hospital and from my reception most welcoming and was given food and drink. I was unable to walk having suffered with a serious food poisoning but after a few days with the excellent experience I was walking again and within two weeks without a frame then no stick.

All the staff here have been so kind and helpful especially the staff.

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Review from Janice W (Partner of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience

The staff here have been wonderful. Very kind, professional and helpful and treated us both with dignity. The place is very clean and well run. He has been very comfortable and well looked after here.

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Review from Susan N (Respite Resident) published on 16 January 2019 Submitted via Postal Card
Overall Experience

My overall experience is judge this review on a highly recommendable experience. The staff are fantastic (all grades and physios etc).

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Review from G P (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

Our family found the care given to be very good, enabling my father, aged 90, to be able to go home after 2 1/2 weeks. Staff were friendly and helpful. The room was clean and comfortable. Food was excellent quality/

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Review from Sadie B (Resident / Service User) published on 9 October 2018 Submitted via Postal Card
Overall Experience

Everyone has been so friendly, helpful and supportive. You are all a credit to your profession. I can't thank everyone enough.

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Review from Beryl G (Resident / Service User) published on 26 September 2018 Submitted via Postal Card
Overall Experience

I am extremely pleased with all the care and treatment given to me whilst in your nursing home. I just can't find any fault at all with anything. God bless you all. Also, my family to too and say thank you to all.

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Review from G W (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience
My mother has benefitted greatly from Uplands, the physio, in particular, has made a fantastic improvement to her mobility.
The food is very good and varied, the staff caring and friendly.
The rooms are clean, light and airy.
The main area for feedback and improvement is that the board alerting staff to residents is above where residents sit. It beeps and buzzes, causing those who are hard of hearing not to be able to focus on the television/radio or a conversation with relatives.

Could this be moved?

Reply from Akash Soni, Owner at Uplands Rehabilitation Centre

Thank you for your much-appreciated feedback. Unfortunately, the central monitor for the nurse call system cannot be relocated as this would then be near bedrooms and cause disturbance to all residents at night. Nevertheless, this feedback has been noted and we will try to be more aware of...  

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Review from E B (Son of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
Excellent facility and quality of care, very well maintained, very helpful and caring staff.

Have heard nothing but good things from others too.

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Review from Jan B (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card
Overall Experience
Very happy with Mum's care. Staff are so lovely and friendly, always happy and encouraging. Always able to get updates on Mum, on the phone always polite and helpful and reassuring.
Food amazing! Lovely place.

Rehab didn't quite get Mum up and about. Could probably have done with a bit longer.

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Review from J G (Wife of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience
The staff at this centre are truly wonderful.

They are always happy and smiling and nothing is too much for any of the residents. Constant encouragement is given to all. The facilities are very good and comfortable and the physiotherapists work hard to rehabilitate residents.

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Review from Francesca H (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card
Overall Experience
Uplands is very clean, refreshing appearance friendly and caring staff.
Felt very free to visit and my father felt well looked after and care/food was lovely.
It almost felt like a hotel it was so well presented.

Overall excellent.

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Review from Sarah H (Daughter of Resident) published on 24 May 2018 Submitted via Website
Overall Experience
Mum came here from hospital following surgery on a broken leg. The day she arrived she was unable to walk at all and found it difficult to stand by herself.
She has been at the centre now for just over 2 weeks and can now walk across the room using either her crutches or walking frame, something we didn't think we'd ever see her do in such a short time.
The physios here have been great with Mum, working her very hard which is what she needs and she really likes them both and feels comfortable with them.
All the nurses and staff have been amazing and we can't fault any of them - in fact, we don't think she'd have recovered had she not come here.

A big thank you to everyone involved in Mums care, keep it up, you're all fabulous!

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Review from Beryl L (Resident / Service User) published on 11 May 2018 Submitted via Postal Card
Overall Experience

They met all my needs be I knew I needed them with humour and respect.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Sifiso Zulu
Sifiso ZuluJob Title:Registered ManagerJoined: 2018

Sifiso is the Registered Manager at Uplands and oversees the day to day running of the company. She has worked at Uplands for many years as a Staff Nurse and Clinical Lead before her promotion to Registered Manager.

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