Abbotts Barton

40 Worthy Road, Abbotts Barton, Winchester SO23 7HB
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9.8 120 Reviews
  • Abbotts Barton, Winchester
Abbotts Barton occupies a commanding position in a pleasant residential area within easy reach of the historic city of Winchester. As well as providing excellent levels of comfort, some rooms offer marvellous views across to the city and its magnificent cathedral.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

A large, bright reception area greets visitors on arrival at Abbotts Barton where residents often gather for a chat and a pre-luncheon drink.

Move on around the home and beautifully furnished lounges are found overlooking the wonderful gardens, a fabulous dining room, sixty-three en-suite bedrooms, a hydrotherapy bath, and many more delightful areas and rooms which all contribute to the community that is Abbotts Barton Care Home.

All of the home's sixty-three bedrooms are en-suite, lounges are comfortably furnished and residents also have the use of hydrotherapy and spa baths.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 63 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1518

These prices are only a guideline, please contact Abbotts Barton to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Dee Lovewell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (28)

Visiting

  • At Abbotts Barton, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Abbotts Barton, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Abbotts Barton Reviews (120)

Total of 120, showing 41-60
9.8

Abbotts Barton has a Review Score of 9.8 (9.798) out of 10, based on 20 reviews in the last 2 years. Over all time Abbotts Barton has 120 reviews.

Overall Experience

  • 98
  • 19
  • 2
  • 1
  • 0

Date Published

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100

Review from D F (Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care excellent.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you very much for your review and the likelihood you would recommend us. We recognise that the food may not be the same as your own personal cooking but overall you feel the food is good. Our chef will carry on working with you, to enhance your experience.

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Review from P V (Daughter of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception, everyone has been efficient, kind, empathetic give in extremely difficult circumstances of emergency admittance over the Christmas period from a different county and Covid-19 complication

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Review from K H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident of this Care Home for over four years. I rang on 17.03.2020, to ask for an update from the Nursing team about my mother's current health status, to be told: "she didn't complain of no pain or anything" (quote). As my dear mother has been in a vegetative state for many
many months with absolutely no verbal communication, no eye contact, no signing; this was nothing but a casual uninformed comment, in essence, a fob off! How a member of the Nursing team at Abbotts Barton Care Home, Winchester thought I would find a guesstimate reply sufficient hurts, it was and still is deeply unacceptable and insulting. If your Nursing staff are uniformed, they should refer to the individuals' medical notes. You are Service Providers, charging 'some' a lot of money for Care and a Service, this is yet another issue. Your motto 'Cherishing You' requires room for improvement. Internally generated postal card reviews are likely to follow 'a complaint'.

Reply from Elaine Farrer, Operations Director at Abbotts Barton

Thank you for your comment and feedback. We are sorry that you did not feel communication with the home was satisfactory in the instance you refer to in your review. As you know Colten Care and yourself had a number of challenges, particularly around communication, whilst your mother was in our care. Having investigated the comment further it appears there has been a misunderstanding during the telephone call regarding the pain assessment. We are confident that the staff team, who cared for your mother, knew that she was not in any pain at that time. We are also confident that the team was able to recognise if your mother was in pain at any time. We are sorry that you didn’t feel able to share this complaint with the home directly.
The review score submitted is not indicative of other reviews or comments posted on carehome.co.uk. Your views about Abbotts Barton are not shared by others using this platform. We worked closely with your mother's joint power of attorney and professional agencies, including our regulators, who have endorsed the home for the high standard of care provided. The scores associated with the management and treating individuals with dignity are not scores associated with the home. We have every confidence in the home’s management team. The feedback we have received from others, reassures us that individuals are treated with dignity and respect. I am sorry that we have not been able to have a more amicable relationship with you whilst your mother was a resident with us.

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Review from P C (Resident) assisted by family/friend published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had two weeks of respite care after three weeks in hospital. I was very well looked after.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for the likelihood of you recommending our home. We accept that at times personal choice and family time take priority over our activities. We are glad that you felt well looked after.

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Review from R S (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been wonderful in helping Mum get back on her feet.

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Review from D S (Daughter of Resident) published on 22 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After our elderly mum had a hospital stay, nursing care was needed for several weeks before she was able to get back home. Not only has she been cared for very well they have also cared for our dad during his extensive visiting time which we have greatly appreciated. Many thanks to all staff from management
to the lovely ladies encouraging activities, the nursing staff were kind and considerate of mum's needs and they both enjoyed the meals. A superb home and we as a family thank you all.

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Review from R T (Wife of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming on admission to redecorated attractive room with flowers and a welcome card - appreciated! Came in on respite care now permanent and finding it difficult to settle. The staff are very friendly and caring, but sometimes the wait when needing the toilet is difficult but realise many residents
need 2 carers at a time as my husband does and have complex medical needs. Lovely not to hear continuous bell ringing all day as can happen in other homes.
The garden and "garden club" we used and enjoyed by ourselves and other residents. Usually a quiet, friendly atmosphere. Thank you to all the management and staff.

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Review from Eric T (Respite Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very helpful and pleasant stay. Would consider becoming a permanent resident.

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Review from R S (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at this care home since 2014. The standard of comfort and care has mostly been excellent. The few problems that have arisen over the years have been swiftly resolved.

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Review from J M (Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for 2 1/2 years and in that time this has been my home. I am contented and have become used to the routine and the staff who are helpful, cheerful and discreet. Visitors are always made welcome and my daughter is pleased I am in a safe place. The team in charge of entertainment work
hard to find ways to keep residents happy. My pre-lunch sherry is something I enjoy with the opportunity to meet other residents, mid-morning and afternoons, tea and coffee are provided. I consider myself lucky to be here in my old age.

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Review from S M (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought it would be difficult for you to live up to the glowing recommendations I had heard from people whose parents are with you. In fact, you have exceeded our expectations.
My mother arrived at Abbotts Barton lonely, exhausted and stressed and after just a few weeks, she's back to her old self.
She's eating better, enjoying the company and keen to join in with the activities and repeatedly stresses how kind all the staff are. Thank you.

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Review from Natalie C (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with every aspect from first impression to accommodation and lovely gardens. All staff and management friendly and caring. Lovely that residents can invite visitors for meals and coffee/tea. The newspaper service is a good idea. The welcome flowers followed by the "thank you for staying"
flowers are a joy. The activities are very good and mum particularly enjoyed the outings with picnic provided. Hair salon is also excellent. Do good to have lovely baths. Wonderful.

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Review from E L (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I much enjoyed meeting many great carers from overseas who are so content to work in this occupation and very gentle and cheerful.
The garden is so enjoyable and you care for the local bird population (see blue tit babies!).

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Review from A W (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first came to Abbots Barton after a serious operation.
I liked it so much I've come back for respite.

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Review from Jane M (Friend of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were invited to lunch with a resident and were delighted to be served in the sitting room so we had privacy. Our 'waiter' was extremely attentive to us all and took particular care of our friend. The meal was superb and an excellent choice was available. Our friend is very happy living there. Thank
you.

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Review from J H (Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a resident here for a few weeks has been a very pleasant experience. I would not hesitate to recommend it to my friends - absolutely excellent.

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Review from R V (Granddaughter of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly, kind and caring towards my gran and all our family - we all feel supported and that she is getting the best care and attention she can. Thank you!

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Review from Sue W (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food excellent.
Care fabulous and I used to be a district nurse.
I'm booking a room!

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Review from Betty G (Respite Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Abbotts Barton nursing home was a very good experience. I made some new friends that I will return to visit soon. We had enjoyable quizzes etc. with lovely gardens to stroll in and delicious food. Now to save for my next visit, which I hope is for a longer stay.

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Review from Barry P (Brother of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff are pleasant and very caring, they are extremely helpful at all times. My sister received excellent care throughout her stay.

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Abbotts Barton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Abbotts Barton is calculated as follows: ( (202 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 233 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotts Barton is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

Meet the Team (2)

Dee

Dee Lovewell

Job Title: Home Manager

Dee leads the team at Abbotts Barton and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Jane

Jane Shaw

Job Title: Clinical Lead

Jane is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

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