Andover Nursing Home

I honestly don't know what I would have done for the past 6 months without this amazing home and the exceptional staff that work there. They went over and beyond on a daily basis to look after my mum. Thank you to all of you for your support, compassion and kindness.

Thank you to all

My brother was resident at the Andover Nursing Home for nearly two years. It was such a relief to know that he was being cared for by kind, compassionate staff who were so supportive to him and the wider family. I was always kept informed of any changes in his condition and the nursing staff were readily available to answer any questions about his health and medication. His room was clean, bright and comfortable and all the staff were pleasant and professional at all times, treating him with dignity and respect. When he passed away in June 2026 all the staff were really considerate and helpful which made a sad time more bearable. Thank you for providing such excellent care.

The Andover Nursing Home team looked after my father for just over a year, until he sadly passed away this month, June 2026. When choosing a home for my father, I studied the CQC site, and the Outstanding rating of the Andover Nursing Home stood out to me - it is well deserved. The staff are all so friendly and professional, and truly look after their residents like they are part of their extended family. My father arrived after a serious fall and was generally in very low spirits. His time in Andover Nursing home lifted him immeasurably and he so very much enjoyed his time with the staff and other residents. He never failed to mention his lovely ensuite room - something he had never enjoyed before in his life. The Andover Nursing Home made my dad's final months so much more bearable for him, and I will always be grateful for that. Thank you.

Searched for a nursing home for my 98 year old mother. First impressions of Andover Nursing Home on meeting staff were very positive and focused on providing care, which meant a lot to me. Everyone has been easy to deal with, and nothing is too much trouble. Mum has settled quickly and well, she has already said she is very happy at the home. Andover Nursing Home delivers in all aspects of service provision, and most of all, provides excellent care from a superb team.

When mum passed away suddenly, everyone was very supportive and respectful.

I would like to submit this review because I am so thrilled by the way in which my mother is looked after since moving into Andover Nursing Home in December! From our initial welcome to the ongoing care, the staff have been nothing short of exemplary. Like many others, my mother had come to the stage in life when she realised she needed to move into a nursing home but it was still a difficult decision to make to leave her home that she has lived in since it was first built! I know it helped that my mother had been a volunteer in this home for a couple of years previously, so this, understandably, made it a little easier. However, the staff have really made her feel welcome, safe, and cared for, which means so much to my brother and myself. Being a sociable person, my mother is delighting in getting to know other residents as well as staff and is always keen to tell me what's been happening since my last visit. In short - THANK YOU SO MUCH!

My mum sadly passed away last week, but for more than three years she chose to reside at Andover Nursing Home. Throughout her time here, mum enjoyed all aspects of the home but especially liked the kindness, care and professionalism of all the staff. As a family, we take great comfort that our decision to not admit mum to the hospital, but to leave her settled and looked after by such a fabulous team, was definitely the best thing we could have done. Our sincere thanks to absolutely everyone.

My dad got to spend his last week here on palliative care after a very short illness and the staff were so friendly and helpful. I'm very grateful for the care and support they gave dad and ourselves in his final days.

I strongly recommend this care home

Its truly nice to see the care and attention given to a family member when you can't be around them 24/7 and have the trust in the team providing the care

After caring for my brother for 4 years, he sadly passed away. I would like to thank all of the staff and management from the bottom of my heart. For the excellent care given to him, especially the last few weeks, not only caring for him but the family as well. I would highly recommend the outstanding nursing home for care and compassion from all the staff.

We are very happy with the excellent care my wife is getting. The staff are lovely and as a family we have been welcomed into the home.

My father has been a resident at Andover Nursing Home for nearly 2 years and he is so pleased that this is now his home. He has a very nice room that looks onto the garden. The staff are first class and take time to get to know their residents in detail. Many of the staff have been there for years, so there is a very low turnover of staff which means dad has continuity with the staff that look him. My father really loves the food and we have had several family meals in the restaurant which have been fantastic and this allows dad to be more included in family events.

I am so pleased that we chose ANH for my parents and I would highly recommend it to anyone looking for an excellent home, the very best.

My relative has been at Andover for almost 5 years and has been superbly cared for in that time. High professional standards, compassion, connection and well run behind the scenes. All the nurses are familiar with her case, and through all the challenges have been able to provide her with safety, dignity and comfort. Thank you Andover!.

Wonderful staff who have provided excellent care throughout a traumatic time for our family. Everyone from reception through to nursing, care and catering team treated my husband and visiting family with so much respect and kindness. We will all be forever grateful.

I cannot fault Andover Nursing Home. There rooms, standard of cleanliness and facilities are all excellent but it is the team there that provides the biggest differentiator to other care/nursing homes I have visited. From the greeting at reception to the care provided from there on (patient and visitors) was truly exceptional. Smiling and caring people everywhere.

All staff are amazing, can't do enough for us all and looking after Dad. I have never felt so at home in a care home before.

The most efficient, compassionate and relaxing environment. The best-run care home I've visited and considering I have worked in the industry I have very high standards. The staff are very knowledgable and flexible of needs. I would live here if I could! They make our visits so easy and happy!