Andover Nursing Home

Weyhill Road, Andover SP10 3AN
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9.9 114 Reviews
  • Andover Nursing Home, Andover
The Care Quality Commission (CQC) found The Andover Nursing Home to be 'outstanding' when they made an unannounced inspection in June 2019. The home undergoes virtual inspections annually and has retained its "Outstanding" rating since 2019.

The ethos of the home is founded on teamwork, strong values, inclusion, a sense of openness and the firm belief that residents deserve the very best from the place that is their home.

Every member of the team is committed to person-centred care; a holistic approach which takes into account each resident’s unique qualities, abilities, interests, preferences and needs.

The home is fitted with every modern facility.

The home has exceptionally spacious public rooms, which allows residents to join in communal activities or quietly entertain their families and friends.

Bedrooms have been purpose-built to be spacious and are equipped to provide all the comforts you might require. All bedrooms have their own wet room, television and telephone. Residents are encouraged to bring smaller items of personal furniture or other items of personal importance.

As well as giving opportunities to spend time in different locations, there are gathering places for musical entertainment, parties, talks and other activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1800
  • Self-Funded Residential Dementia Care: £1800 – £2000
  • Self-Funded Nursing Care: £1500 – £1900
  • Self-Funded Nursing Dementia Care: £1900 – £2000
  • RESPITE Self-Funded Residential Care: £2000 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £2000 – £2000
  • RESPITE Self-Funded Nursing Care: £2000 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £2000 – £2000

Please contact Louise Makepeace to discuss your individual needs as fees vary depending on need.

These prices are only a guideline, please contact Andover Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Andover CAre Ltd

Person in charge

  • Louise Makepeace (Matron)

Local Authority / Social Services

Admission Criteria

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2022
  • Number of floors: 4

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (83)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors welcome 24/7

Parking

  • Ample parking for visitors

Andover Nursing Home Reviews (114)

9.9

Andover Nursing Home has a Review Score of 9.9 (9.945) out of 10, based on 20 reviews in the last 2 years.
Over all time Andover Nursing Home has 114 reviews.

Overall Experience
  • 108
  • 6
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Date Published
  • 114
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Reviewer Connection to Andover Nursing Home
  • 36
  • 35
  • 6
  • 4
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
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  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 114, showing 41-60
Review from Beverley W (Daughter of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Andover Nursing Home has looked after and cared for my elderly mother for 2 and a half years. She has had the best possible care and at all times we were kept informed of her wellness. My father visited my mother every two days and never had any problems with her care or her food and the treatment she
received. We can recommend this nursing home without any doubt whatsoever. We are absolutely thankful.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you, your mother was charming, and it was an honour to care for her. Please feel free to visit with your father when you are able.

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Review from Carolyn J (Daughter of Resident) published on 3 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad entered the Andover Nursing Home from hospital and rapidly declined due to a chest infection. But he was treated like a family member at the home from the first hour he arrived, to when he died (7 days in total). The staff showed love and care to Dad and met his needs really well. Their communication
with us as a family was excellent. Their Covid protocols were secure, though we were so grateful to them that they found a safe way for us to be with Dad in his final hours despite visitor restrictions being in place. Allowing Dad's minister to say prayers with us on his last day was hugely meaningful. And the staff cared for us as a family as Dad died - letting my sister stay overnight, communicating honestly with us, keeping us supplied with food and endless cups of tea and biscuits. Andover Nursing Home has changed my perception of nursing homes entirely. I now see them as a potentially life-enhancing option for an older person. I can't recommend this place highly enough.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to write such a kind review. I am so glad that we were able to provide comfort to your father and the family in his final days. Your kind words are such a morale boost for us all.

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Review from Rachel K (Daughter of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident and needs high levels of care and I am so impressed with Andover Nursing Home in every way. All of the staff including carers, office/reception, management, maintenance have always been so professional and caring and my mother has the highest praise for them all. There is a great
friendly atmosphere, and every care taken for my mother and such compassion for myself, sharing knowledge and advice when asked and keeping our family updated. My mother loves the food, such a great selection, she never gets bored. It is such a relief to have trust that my mother is in the best place for her needs and her care and to know that we are involved when we need to be, and the right decisions will be taken for my mother's health and well-being. Totally recommend this home.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to write this review, and for mentioning all the departments, it means a great deal to everyone. We are all so fond of your lovely mother and are pleased that visiting restrictions are relaxing. We look forward to welcoming you to the home more regularly as we hopefully return to the new "normal".

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Review from John W (Son of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very reassuring to know that Mum is in safe hands and receiving the best quality of care. The staff are all so friendly and helpful. My visit this week was carried out in a Covid-safe manner and went very well.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for the review, we are so pleased your visit went well. Hopefully visiting will become simpler as the situation improves, thank you also for your comments on the staff, it is very much appreciated.

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Review from Mark R (Son of Resident) published on 13 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's hard to write a review of Andover Nursing Home without sounding contrived and OTT but all I can do is reflect on the experiences that my family have had. The staff are always incredibly friendly and professional. The place is clean and well cared for. They are always there to help and answer questions
- management, nurses - everyone. Most importantly, they genuinely care about the people they look after. At no point have I ever thought my parents were getting anything other than the utmost level of care. They took the initiative and were way ahead of others when it came to covid. We were unfortunate in that both Mum and Dad had to move into a home but there isn't a day go by that I'm not grateful we chose Andover Nursing Home over any other. Mum died recently but she was treated with love and respect by the staff right until the very end. Nobody would argue a nursing home is the perfect end to a life, but Andover Nursing Home make everything as good as it possibly can be. I honestly can't recommend them highly enough.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for taking the time to write such a positive review. It means so much to us to know that your family are happy with the care and support your parents and family receive. It has been a very difficult year and we have missed seeing you all and we look forward to welcoming you back as lockdown eases.

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Review from Andy J (Son of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident now for over 5 years and in that time has been looked after with care and dedication. Of course, issues arise with old people (she is 95) but management have always been responsive, thoughtful and above all available. The response and care put into managing covid-19 has been
outstanding.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for taking the time to review us. It is a pleasure to support your mother and we are all very fond of her.

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Review from Peter L (Son of Resident) published on 14 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My disabled father has been resident at the care home since March 2019 and just prior to the pandemic restrictions. The care home staff and management were brilliant in getting my father settled in quickly and it soon became apparent that he was in a real home-from-home environment.
Despite the challenges
of Covid-19, all the staff at the home have done an amazing job. Not only with the safeguarding of the residents but also making my Dad feel so welcome and part of the family. I am very happy that my father is being looked after so well. The care, attention and support everyone at the home gives have given me tremendous peace of mind, knowing that he is in the safest and most caring hands possible!
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for taking the time to review us, it is very much appreciated. Your father is a delight and quickly became an established member of our family. We look forward to welcoming you back into the home as soon as the situation allows.

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Review from Toby S (Son of Resident) published on 27 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident at the nursing home since December 2019, and we can honestly say that she is looked after so well. She has dementia, and unfortunately, is not really aware of many things these days, but we are so grateful for the care she receives, and we know that she is happy and well looked
after even though we cannot see her very often. It is very reassuring to know that the staff treat her with such kindness, and we would recommend Andover Nursing Home to anyone.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for taking the time to complete the review. We are so pleased you are happy with the service we provide, and we look forward to welcoming you into the home as soon as possible.

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Review from Di G (Private Carer of Resident) published on 27 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently, one of my clients came for respite to the Andover Nursing Home, where he received great care with compassion, dignity and respect, communication was excellent, and empathy was given to his wife when the time was needed, as a carer in this time when we are challenged with COVID this made many
barriers for me, the manager worked with me so we were successful with getting my client into her home when he desperately needed 24hr care.
Thank you so much for all your help and care you provided to my client and his wife.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for reviewing our service and for recommending our home. It was a pleasure to support your client and his loved ones during this most difficult time. Please feel free to visit us when this challenging situation has eased.

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Review from Graham C (Son of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Andover Nursing Home for over five years now, because of her dementia. We looked at the home initially because it was one of the few in the area with no areas for improvement on the official Care Quality Commission website, and a visit quickly confirmed our choice. Caring for someone
with dementia is difficult; it calls for compassion and an endlessly caring attitude of course, but it also calls for high levels of rather technical things that you hardly ever see discussed. Professionalism, attention to detail, good systems and paperwork, investment in staff training, low staff turnover, specialist medical knowledge appropriate to specific conditions and so on. I have realised over time that the staff and management at Andover Nursing Home are good at all this stuff too, alongside the obvious care and compassion. I recommend them highly.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to write this review. We really appreciate your positive comments regarding the quality of care but also the hidden aspects of providing an excellent service. These are challenging times during this most unusual situation, we do however look forward to lifting visiting restrictions as soon as possible and welcoming you back into the home.

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Review from Tracey E (Sister of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister came into the Andover Nursing Home as an emergency admission 15-months ago, as such, I had little choice of where she could stay, but I couldn't have been happier. The care she has received has been outstanding. The care home staff became her second family who took the time to get to know
us as a whole family. Any concerns I may have had were quickly and efficiently addressed by the staff who put my mind at rest. My sister passed away earlier this month, and despite the challenges of Covid, we were able to spend those precious last moments with her thanks to the excellent care and kindness of the staff not only to my sister but the whole family.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for your review, it was very touching. Your sister was an integral part of our family and she is very much missed by staff and residents. We wish you the very best.

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Review from Michael C (Son of Resident) published on 28 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Andover Nursing Home, for my father, based on a recommendation of a friend 5-years ago. That friends father had also stayed at Andover Home for a long while.
Over the past 5-years, the leader, management and the broader team have been the same - this consistency has been fabulous in helping
my father feel like this is his family, while my sister and I were working abroad. The Andover Home is incredibly well managed - the team are friendly, professional and nothing is ever too much. Their level of conscientiousness and collaboration has to lead to there being no Covid cases to date - this is not easy to achieve - it means that everyone cares about each other - staff and residents - and more importantly, they are maintaining very high standards inside and outside the home.
My father really enjoyed Andover home - the attention received, the food, the cleanliness that the genuine friendships and caring (and he could be very fussy!)
Thank you, Team, at Andover
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review our service. I am so glad that your father was happy with us. He was a much-loved member of our family and we all miss him.

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Review from Tim P (Son of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so impressed with how the home has cared for my mother over many months. They have been friendly and patient and made her life in the home the best it could be. I am especially pleased that they have kept the home Covid-19 free and yet continued to provide as much of their normal programme as
safely possible.
I can't recommend it highly enough.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for the review, it is appreciated by every one of our staff who has worked tirelessly through this most unusual situation. Trying to provide a normal programme of events has been a challenge especially with social distancing but we have and will continue to do so. Thank you again for your kind words.

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Review from Steven (Son of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into residency at The Andover Nursing Home in January 2019. Within a week, I could see there was a vast improvement to her wellbeing. She had flourished in the home and her dignity was maintained at all times. My mother's laughter had returned along with her sense of fun and it was a
pleasure to see.
If you are seeking a nursing home which has an excellent standard of care and an ethos of being people-centric (residents and staff), you need not look any further, you have found the right one. I always felt my mother was in very safe hands. Thank you the manager and everyone at The Andover Nursing Home for all your care. I will miss you all and especially the party times with my mother and the other residents. I loved it.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for your review. We were so pleased with how well your mother settled in and she soon became an integral part of our family. It was a pleasure to be able to support her, enabling her to enjoy some of life's pleasures again. Do pop in when you are passing and when the pandemic allows.

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Review from Tony R (Son of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last two and a quarter years of her life in Andover Nursing Home. The home is lovely and well maintained and has a pretty garden which is ideal to sit out in on a sunny day. Throughout her time in the nursing home, we were extremely pleased with the excellent care and attention
given to her by all the staff, including management, administration, catering, entertainments, and especially the hands-on nursing and auxiliary staff. They all went out of their way to treat our Mum with dignity and as an individual. Despite her deteriorating physical condition and worsening dementia, the family knew that she was well cared for, fed, clean and safe.
A big thank you from all the family for looking after our Mum in her last few years.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to write this review. Words of praise are very much appreciated especially at this most challenging time. Positive feedback is such a boost for all of us. Your mother was a lovely lady who is much missed.

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Review from John P (Son of Resident) published on 15 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother, sister and I are all very impressed with the way the nursing home has coped during the pandemic, by initially locking-down before the official Government date and subsequently, protecting our mother and keeping her safe and free from harm.
You have all done a marvellous job and deserve
the utmost praise for all your efforts.
Hopefully, now we appear to have passed the peak infection rate, life will start to get easier for us all, and when the time is right, we look forward to visiting again.
Reply from Lousie Makepeace, Manager at Andover Nursing Home

Thank you so much for taking the time to write this review. It is indeed a very challenging time, and I am so proud of the way the staff have risen to this challenge. Safety of residents and staff is paramount, and we continue to fight the virus using common sense and professionalism.
We hope to see you very soon.

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Review from P S (Daughter of Resident) published on 14 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that my parents are in the best place possible considering their current needs. The staff are always upbeat, helpful and very obviously caring. They show compassion and understanding, not only to my parents but also towards the rest of the family as we struggle to come to terms with our parents'
deterioration. I am so grateful for the foresight of the senior staff. They made the decision to restrict access to the care home very early on and this has undoubtedly protected the residents. The staff are somehow managing to remain professional and stoic despite, I'm sure, facing a variety of challenges on a daily basis. The dedication and kindness shown by the staff is certainly helping my family to feel less anxious at this difficult time.
Reply from Louise Makepeace, Manager at Andover Nursing Home

Thank you for taking the time to review our service. Your parents are much loved, and they are key members of our extended Andover Nursing Home family. Your support of my decision to lockdown early is much appreciated; we continue to do all we can to remain COVID-19 free.

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Review from Philip H (Son of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a severe stroke, my father spent his last few months at Andover Care Home. The care provided was exemplary; the staff were incredibly kind and supportive during a very difficult time for our family. They went above and beyond to ensure that he passed with the utmost respect and dignity.
Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review our service. It was an honour to care for your father and to support the rest of the family. We look forward to seeing your mother when she feels able and the current healthcare crisis allows. Do take care.

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Review from H H (Daughter of Resident) published on 14 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, from top to bottom, offered quality care and support to my mother throughout her stay.
Sadly Mum passed away, but the care and support shown to our family has continued and will never be forgotten.
I wouldn't hesitate to recommend Andover Nursing Home to anyone.
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Review from P P (Son of Resident) published on 3 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time my father was resident in Andover Nursing Home the team were superb. They adapted quickly to his deteriorating health to keep him comfortable at all times. The care and compassion dad received was exemplary.
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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Andover Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for Andover Nursing Home is calculated as follows: ( (225 Excellents x 5) + (13 Goods x 4) ) ÷ 238 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Andover Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (7)

Louise

Louise Makepeace

Job Title: Matron & Manager

Matron - Louise Makepeace RN
Louise is supported by a full team of dedicated qualified nurses.
With many years of nursing experience behind her including Practice and Hospital nursing and with her extensive corporate knowledge Louise has built a strong team around her taking the home forward from strength to strength.
Louise's “striving for excellence” mantra has been inspirational throughout the Home. Living locally in Ludgershall, equestrienne Louise has three children and a passion for her horses Lottie & George and her dogs Bear & Milo.

Hamish

Hamish Mathews

Job Title: Deputy Manager

Hamish enjoys the challenges that come with the responsibility for the building, its equipment, Health & Safety, Quality Assurance, Staff Training and as the GSF lead for the home.
Having run his own business overseas for 20 years, he returned to Andover and became the main carer for a friend with cancer. This inspired him into a part-time role as a carer at Andover Nursing Home.
Living locally Hamish is a passionate cook and a frustrated artist.

Debbie

Debbie Collis

Job Title: Head of Administration

Being responsible for the administration of the home is no mean task, and with her team behind her it is a challenge that Debbie thrives on. Having managed administration in a number of companies Debbie’s knowledge, skills indefatigable person centred approach are an asset to The Home.
Debbie is also the Bereavement lead for the home and offers support and guidance to staff, residents, relatives and visitors who may need assistance in times of need.

Marianne

Marianne Pomalerjo

Job Title: Sister - Danebury Unit

Marianne is from the Philippines, she has been living in the UK for over 18 years and now considers here home.
Having been a nurse for over 20 years her career has focused on elderly care which she has a passion for.
Marianne is a keen international traveller and is slowly working through her bucket list of places to visit, when not at work you can find her in the gym.

Liza

Liza Roberts

Job Title: Sister - Nights

As the night sister Liza ensures each resident has a restful night.
Having worked at the home for over 17 years Liza has had to face a lot of challenges and emergencies as well as life-threatening situations. The skills and knowledge she has gained through these experiences are shared with her colleagues on a daily basis.
Liza lives locally with her family, her husband Romeo also works at the home.

Charlotte

Charlotte Fern

Job Title: Sister - Rooksbury Unit Joined: 2010

Charlotte has been at the home for 15 years. Starting as a care assistant with a desire to study nursing she progressed to Senior carer before starting her nursing studies. Once qualified Charlotte was welcomed back as a staff nurse on her dementia unit. Progressing to Senior Staff Nurse Charlotte was destined for the role as sister when the position became available.
Her enthusiastic professional attitude & commitment is infectious on all of her nursing and care team.

Angela

Angela Rubio

Job Title: Clinical Nurse Manager Joined: 2011

Angela has been at the home for nearly 15 years and has worked her way from Staff Nurse up to Clinical Nurse Manager.
Angela is from Spain, and although she has settled in Andover she loves to travel the world. She is our very own Spanish Hermione Granger, Angela has a passion for all things Harry Potter as well as Mickey Mouse and the Disney Empire.
A keen reader of fiction, Angela has a passion for her job and the home.

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