Sway, Lymington SO41 6BJ
Group: Angel Care plc
Person in charge: Mark Yon (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 70 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 44
Shared Rooms: 13
Rooms with ensuite WC: 8
Weekly Charges Guide: Nursing Care Single £650 – £900 , Nursing Care Shared (per person) £600 – £675 (These prices are only a guideline, please contact Birchy Hill Care Home to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Birchy Hill Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Birchy Hill Care Home has a Review Score of 8.1 (8.071)
The Review Score of 8.1 (maximum of 10) for Birchy Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Birchy Hill Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Birchy Hill Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.071 Points relating to the number of positive Reviews for Birchy Hill Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14 Target = 0.071
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Judith C (Daughter of Resident) on Friday 3 November 2017. Relates to October 2017.
My mum was in Birchy Hill Care Home for 10 months. It was the 5th care home she stayed in, 2 were for respite. Birchy Hill was the best Care Home she stayed in. From the manager to the cleaner, they were, without exception, the best I have come across. The atmosphere in the home was always very friendly, staff never passed without speaking to you. When visiting you felt so at home, nothing appeared to be too much trouble and a cup of tea or coffee was always offered.
I always found my mother well cared for, she was clean, in clean clothes and well groomed. The staff always took the trouble to put on her earrings, bracelets etc. to match her clothes. Her room and the rest of the care home was always spotless. The care staff were the most caring, considerate, kind and efficient that we have ever met. This was the only care home my mother never complained to me about. I would recommend this care home without hesitation. A great place with great people!
How likely would you be to recommend Birchy Hill Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Activities: Don't Know
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Birchy Hill Care Home
There are currently no Care Home Idol entrants who have performed at Birchy Hill Care Home