






Birchy Hill care home provides residential, nursing and dementia care for up to 70 older people.
The home is in the New Forest, on the South Coast, where residents can regularly see deer, birds and even horses roaming the forest. It is just five miles from the seafront. Outside is an expansive garden with walkways and a sensory area. There is also a patio area where residents can sit and enjoy...
Care Provided by Birchy Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Birchy Hill Care Home for full pricing details and T&Cs.
Contact Birchy Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MNS Care plc / Angel Care
- Private Owned
Person in charge
- Mark Yon(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (70)
Birchy Hill Care Home Reviews (53)
Birchy Hill Care Home has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years.
Over all time Birchy Hill Care Home has 53 reviews.
We thankyou so much from the bottom of our hearts
We are deeply touched by your message. Our team always strives to provide the best care possible and your appreciation and kind recognition of our staff means so much. Thank you for your trust in letting us look after your loved one.
Everyone is so cheerful & polite. The care they show is outstanding & understanding. I believe that my husband could not be in a better place for his care.
Thank you for your kind words and recognising the amazing team at Birchy Hill.
From the moment that we first visited Birchy Hill almost 4 years ago to the present, I have seen Birchy Hill as a happy and warm place. The staff are always kind, friendly and welcoming. Above all, the quality of care that they have given my wife has been truly exceptional. Day in day out they have attended to all her needs and given her the best possible life. I'd just like to express my thanks to all the staff for their professional skill, expertise and dedication combined with human kindness and homeliness.
We are delighted that Birchy Hill has become a home from home for both you...
My husband ( with Az & other health issues) moved into Birchy in May last year as he had become very agitated and stressed at home. A very distressing time for me and the family. BUT All the staff have been wonderful trying all sorts of strategies to help him successfully navigate the move and this phase of his illness. Caring not only for him but me also. They organised a wonderful birthday party for him and the family. My husband has settled in, is now calm and knows all the staff from the Manager to the Gardener and enjoys chatting and teasing them all. I believe Birchy is possibly the only care home that could have achieved this Now I can enjoy quality time with him instead of managing his health issues and agitation.
It's lovely that you can now...
From the day my husband was admitted to Birchy Hill Care Home at the beginning of April I was very impressed with everything I witnessed, from initial greeting to introduction to various staff members. During my husbands stay nothing has been too much trouble, all staff very polite & accommodating. Everything is clearly explained, additional service ie hairdressing & podiatry excellent. Accommodation is well-maintained & appropriate to user needs.
Thank you for your kind words of recommendation, I will make sure the team are thanked. Birchy Hill is a very individual care home with a great sense of community and a homely feel.
The staff at Birchy Hill are so lovely with the residents. They do not hesitate to reassure them when they are anxious and are always so friendly and kind. The residents always seem happy when they are around and they arrange lots of activities for them.
Thank you for your warm words of recommendation, I will make sure the team are thanked.
Our mother arrived at Birchy Hill 2 years ago, from then until her passing her last month she received exemplary care from the management and carers. We really have no complaints. The facilities are quiet, clean, spacious and well laid out including a lovely garden when it's warm enough to go outside. The care home is a 15 minute walk from the station if you're unable to drive. The care our mother received was attentive and kind. At her previous care home eating was an issue (time and food wise), however at Birchy our mother soon gained weight due to the nutritious meals and the ability of the kitchen to blend every course/meal to the right consistency so our mother could eat. Our mother passed away at Birchy Hill in February 25 and up until the end of the life we were satisfied the best was being done for her.
Thank you for taking the time to review our lovely care home and your kind words.
The management & staff (nurses) are very kind and attentive and are always very welcoming.
The food is plentiful and well cooked. Residents likes & dislikes are catered for which is good.
My husband has had some health issues which have been sorted out by the health team.
Thank you for taking the time to review our lovely care home and your kind words.
My wife came to Birchy Hill after an operation and aftercare. She has been treated with kindness and dignity by all of the helpful and caring staff. The nurses oversee her medical requirements and the food choices are very good. There is an excellent range of activities each day, which the residents look forward to and the staff sometimes join in, run by an enthusiastic events manager. The gardens are well maintained and much enjoyed when the weather allows. Birchy has its own coach which is used to take residents on outings, to keep in touch with the wider world. Again much enjoyed. The library has a wide range of books etc. which I have used to entertain my wife and residents use frequently. It's always a pleasure to visit and there are lots of options for us to choose to do. You should visit, you might be surprised.
Thank you for taking the time to give us such a comprehensive review. We always strive to provide all our residents with a warm and caring home and its wonderful to hear your thoughts, many thanks.
All the hard-working staff are friendly, welcoming friends and family alike. The staff closely involved in my husband's care show a genuine interest in him as a person and ask us about his likes and dislikes to ensure they make him as happy as possible. Any issues are quickly resolved, e.g. a broken lamp was promptly replaced.
The activities team excelled themselves leading up to Christmas, creating a fun-filled atmosphere. (The busy staff even found time to join in.)
The admin lady is a 'font of all knowledge' and has been quietly wonderful and an essential part in helping our family cope with this huge change in our lives.
Thank you for taking the time to write such a heartfelt review and for recognising the wider team at our wonderful care home, I will pass your review onto the team.
We wanted to say a big thank you to the staff at the home for going above and beyond to make our mum's birthday lunch a great success and a lovely celebration of her life. We couldn't ask for better care for our mum and the home is just great and the activities that they do with all the residents are just amazing.
I am so glad you enjoyed the birthday lunch and thank you for your lovely review and recognising the care and dedication of our team.
The atmosphere is always warm and welcoming with so many occasions celebrated that there is always something to get involved with or learn from.
I trust Birchy Hill with my loved one implicitly and find peace in the fact that I am included in their care plan and regularly updated if I am unable to visit for a couple of days.
My whole family are forever grateful that we found Birchy Hill and are confident to recommend their outstanding care and facilities to anyone who enquires.
Wow, what a lovely recommendation, thank you, I will make sure this is shared with all the team.
The care and nursing staff are without exception wonderful, so kind, patient and understanding, taking time to know each resident and their individual needs, nothing is ever too much trouble. They also readily offer support and understanding to relatives.
Birchy has a wonderful and extremely varied programe of entertainment organised by a dedicated team of ladies full of enthusiasm, who also interact and know all residents.
The meals are home-cooked and well-balanced all overseen by the head chef.
Everyone contributes to the happy and friendly atmosphere, from the manager (who visits each resident daily) to the cleaning team, the maintenance and groundsmen, all greeting the residents and visitors whilst keeping everything immaculate.
Thank you all so much.
Thank you for taking the time to write this wonderful review of Birchy Hill, it is indeed a very special care home. I will pass your kind words on to the team.
From the moment my mother went into your home she has had excellent care. Everyone is so kind and friendly. It's a big happy family that I feel part of. My mum has been with you since 2019 and all has been so good.
Thank you for your lovely review and sharing your positive experience over the last 4-5 years, which shows consistency and an embedded caring ethos.
The gentleness, patience, good humour and kindness of staff have been evident over a course of fourteen years of looking after our mother.
At all times, intimate care has been undertaken with great respect and dignity for our mother on a daily basis - a really almost angelic service.
The kitchen staff have provided good, wholesome food and when needed, have taken the time and trouble to puree food or provide alternatives if needed.
Amazing all round.
Thank you for taking the time to give us such a wonderful review, all our staff take pride in caring for our residents to the best of their ability and will be glad to hear you're happy with our amazing care.
Birchy Hill Care Home have looked after my husband for one year. I am very happy with the care provided. I find the staff caring and sensitive to his needs. They are also very positive and caring towards myself and my family. The atmosphere is stimulating and the activities are varied.
Thank you for the positive review, our staff at Birchy Hill always endeavour to make sure not only the resident is cared for but also the friends and family.
My friend is well looked after. Treated with kindness and tenderness. Always kept clean and tidy and loved by all.
Thank you for your kind review, I will make sure the team are thanked.
The environment is outstanding - clean, warm and welcoming. We visit Granny often and are always made to feel welcome by the team. The team members in her community are consistent which is so important - they all know Granny and her needs and they all know us!
Granny has had a tough couple of years settling in other care homes for various reasons and it is with our gratitude to the manager and his team at Birchy Hill for the genuine care and support they give to us all.
Birchy Hill Care Home is the example that every nursing and care home provider should strive to be like.
Thank you for all you do!
Thank you so much for this wonderful review and your heartfelt sentiments. Birchy Hill is indeed a very special place and the team are outstanding, I will make sure the team are thanked for all their care and support of the residents.
My mother is extremely well looked after and all her needs are well met, she feels loved and is always happy.
Thank you for recognising the great things that happen at Birchy Hill, I will pass your kind words on to the team.
My mum has been living in this home for a number of years. She is very much at home here. The staff are always friendly and look after her needs really well. It is a happy homely place and I would highly recommend it for any loved one. They have a full programme of activities and where possible involve all residents. I would like to thank all the amazing staff for my mum's ongoing care.
Thank you for your lovely recommendation, I will make sure the team at Birchy Hill are thanked.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birchy Hill Care Home.
There are no upcoming events for Birchy Hill Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: MNS Care plc / Angel Care
Meet the Team (2)

Registered Manager at Birchy Hill Care Home

I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.
I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
Frequently Asked Questions about Birchy Hill Care Home
What types of Care is Birchy Hill Care Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birchy Hill Care Home have?
There are 70 Single Rooms.
What are the Facilities & Services at Birchy Hill Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birchy Hill Care Home to the centre of Lymington?
2.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchy Hill Care Home to verify any information. View our terms and conditions. Birchy Hill Care Home has an Enhanced Service -more info.