Birchy Hill Care Home

My mum was very well cared for by all the staff. She was very happy there and that was a great comfort to us. Their kindness and dedication was endless. Thank you to you all for making my mum's final days comfortable.

My elderly wife has dementia and has been resident there for five years - she doesn't understand her situation and her words are unclear but she still commonly giggles at any attention - a clear sign she's quite happy at Birchy Hill.

Birchy Hill goes above and beyond with all activities and events, celebrating every day and anniversary there is. A fantastic place.

I go to Birchy Hill Care Home a lot and the staff are always happy, nice, polite and helpful. And I enjoy helping and being Father Christmas at Christmas at Birchy Hill. I can rest easy knowing my best mate is being well looked after as there are a lot of bad care homes around but not Birchy Hill, keep doing what you do and more.

Excellent communication from the nurse at Birchy Hill. She has kept me informed about my father's condition even though it was not serious, but the updates are much appreciated. The care staff are all very good and make the care home very comfortable.

Dementia is a long, hard and emotional road for all involved. Thank you Birchy Hill for walking the last part of this journey with us, for allowing me to be a daughter again and for some final happy memories with my dad, which I will cherish.

If you are looking for a top-notch care home where your loved one will be extremely well cared for and entertained then please visit Birchy Hill and see for yourself what it has to offer.

Thank you, Birchy Hill staff.

We have no complaints at all.

My father has been well cared for at Birchy Hill Care Home for several years. The dedication of the staff with great calmness, care and dedication is greatly appreciated. My father expresses his happiness despite the challenges his old age brings.

I couldn't wish for a a better place to care for my loved one.

Thanks to everyone that played a part in making Dad so happy. I cannot recommend you enough.

We would not hesitate to recommend Birchy Hill to other families who have a loved one they want cared for.

What a lovely tribute to my dad and a way for him to live on at the home, looking at the garden he enjoyed so much.

One thing I will say, as someone who understands a bit about care settings, the CQC rating is not the only way to judge somewhere, you can see from the staff and residents what a setting is like. There are also these personal reviews too, like many review sites, this will tell you how others saw each setting. For my dad, he really was comfortable and that is what felt so right about it all. We all have guilt letting someone who has done so much for us be cared for by others but at Birchy Hill are professional, understanding and ready to cope with any eventuality pretty well but with heart and feeling, patience and passion, sympathy and empathy.

My husband has been a resident in Birchy Hill Care Home since August 2022. He relocated to Birchy Hill after experiencing multiple falls in a previous care home and needed additional support and care. Birchy Hill was able to provide that additional support and care. Birchy Hill has managed to create and maintain a care “home” environment where my husband feels valued, included and safe. Staff are well trained, respectful and competent in their various areas of expertise and consistently deliver high standards of care. My husband’s room is bright, comfortable and personalised. A profile or summary of a life well-lived hangs on the wall near his bed so staff are able to better relate and pre-empt memories and conversations with him. As a retired health professional, I have observed a 'culture of care' and mutual support amongst staff and management. I can highly recommend Birchy Hill Care Home.

My husband, who has dementia, was transferred from another home who could no longer meet his needs! I initially was concerned about this disruption to his familiar environment, routine and personnel. I needn't have worried. The staff are so experienced and knowledgeable about how to care for his needs. He has been at Birchy Hill Care Home for eight months and there has been a consistency of personnel. They are all gentle, respectful and unhurried. There is a wonderful range of activities and relatives are kept updated by posts via social media. We have been invited to the summer fete, Christmas party and other events.

Due to my wife's condition she can no longer partake in physical activities - in the early days she was often up dancing and singing along with the music(ABBA especially)but she is always included in the activities room enjoying the busy social programme.

I live in Spain and so cannot visits Dad very often, but each time I have, he has been clean, tidy and happy. I get frequent phone calls to update me on how Dad is going and also I follow him on Facebook. I am more than happy to leave him in Birchy Hills care.

My husband sadly passed away in December after two years at Birchy Hill. I thank the manager and care staff for everything they did to make his life comfortable and make me feel welcome when visiting. Sadly visits were limited due to Covid, and maybe my husband didn’t recognise me so much, but those visits were very special to me. I made the best choice as a home for him and would recommend this lovely home to anyone. I thank you all again for your loving and caring support during the most difficult times, you have all worked so hard. Take care everyone.