
Challoner House is one of the nicest care homes that we have ever seenA A(Daughter of Resident/Service User)

Top quality nursing care, and very attentive carersAndy W(Son of Resident/Service User)

The quality and quantity of food is excellent and the activities and facilities are very goodBernice A(Daughter of Resident/Service User)

Challoner House is one of the nicest care homes that we have ever seenA A(Daughter of Resident/Service User)

Top quality nursing care, and very attentive carersAndy W(Son of Resident/Service User)

The quality and quantity of food is excellent and the activities and facilities are very goodBernice A(Daughter of Resident/Service User)

Challoner House offers high-quality nursing and residential care in an un-rivalled setting located in the lovely village of Chandlers Ford, and on a direct bus route to and from Southampton.
The warmth of welcome from the team of staff can be felt the minute as soon as visitors step foot into this lovely home.
With their help and the help of the ladies and gentlemen who live with them – they...
Challoner House offers high-quality nursing and residential care in an un-rivalled setting located in the lovely village of Chandlers Ford, and on a direct bus route to and from Southampton.
The warmth of welcome from the team of staff can be felt the minute as soon as visitors step foot into this lovely home.
With their help and the help of the ladies and gentlemen who live with them – they really do offer a home from home. The team provides high-quality care with a caring and person-centred attitude. Their approach to nursing care is based on the use of personalised care plans. Drawn up with the individuals they support and their families, care plans will help ensure that each person they look after is treated with respect and that their independence and choice are maximised.
Professionals passion for the home can be seen in everything they do - in their cooking, hospitality, housekeeping and, of course, in organising activities for residents.
Activities make up the most important part of all their days and at Challoner House, they ensure they provide a variety that reflects the interests and capabilities of all the ladies and gentlemen they support. Full use is made of the home’s minibus and being located so close to the M3 in minutes, they can be enjoying the beautiful surrounding countryside. There are several regular group sessions – but perhaps the most popular – certainly with the ladies are regular pamper sessions.
Beautifully landscaped award-winning gardens allow residents to enjoy a high standard of outdoor living. The frequent events and parties include all residents who wish to join in and their families.
The home takes pride in the staff and residents at Challoner to make it as homely as possibly can.
Care Provided by Barchester Challoner House Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 49 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Challoner House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Challoner House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sarah Hayman (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (1)
Parking
- Off road car park for visitors to Challoner House.
Barchester Challoner House Care Home Reviews (146)
Barchester Challoner House Care Home has a Review Score of 9.7 (9.720) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Challoner House Care Home has 146 reviews.
I had to find respite facility for my 92 year old mother for 12 months as the apartment she has just purchased wasn't ready. I have to confess I'd heard mixed reviews, however I kept an open mind as I knew there was a new manager on board. The care and consideration given to mum exceeded my...
I had to find respite facility for my 92 year old mother for 12 months as the apartment she has just purchased wasn't ready. I have to confess I'd heard mixed reviews, however I kept an open mind as I knew there was a new manager on board. The care and consideration given to mum exceeded my expectations. We had an extremely warm welcome and because we were not sure how long mum would have to stay it was made clear from the outset that she was welcome to stay as long as she liked or was necessary. Thank you to all the staff you go that extra mile. Well done.
Very nice - all the staff are nice.
Very nice - all the staff are nice.
The staff made my mum's last days comfortable. She was looked after with care and dignity, which is all one could wish for. A real home from home. Relatives were treated well and informed of care every step of the way.
The staff made my mum's last days comfortable. She was looked after with care and dignity, which is all one could wish for. A real home from home. Relatives were treated well and informed of care every step of the way.
Shortly after my review in September, my darling husband had a chest infection and died peacefully on the 1st of October. The care he received was brilliant, at the end I was holding him, the manager was monitoring his pulse and keeping me informed. The after care I have received has amazed me,...
Shortly after my review in September, my darling husband had a chest infection and died peacefully on the 1st of October. The care he received was brilliant, at the end I was holding him, the manager was monitoring his pulse and keeping me informed. The after care I have received has amazed me, when my time comes I hope I get the same love, care and attention that my darling husband received at Challoner House. I would like to thank ALL the staff, and a special thanks to the deputy manager who delivered a lovely tribute at my husbands funeral.
I have spent periods of respite at Challoner House and have enjoyed these times. I found the staff very willing and keen to help. I look forward to the activities and enjoyed the team work from all of the departments of Challoner House.
I have spent periods of respite at Challoner House and have enjoyed these times. I found the staff very willing and keen to help. I look forward to the activities and enjoyed the team work from all of the departments of Challoner House.
We knew Challoner House was the right nursing home for dad straight away after visiting. Dad has complex needs and Challoner House have done their upmost to care and look after him. All aspects of his care are excellent. Staff at Challoner House love their jobs and this shows through the excellent...
We knew Challoner House was the right nursing home for dad straight away after visiting. Dad has complex needs and Challoner House have done their upmost to care and look after him. All aspects of his care are excellent. Staff at Challoner House love their jobs and this shows through the excellent service. My dad would be the first to complain about anything if it wasn't right and I haven't heard a thing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (100) & Events (6)
- 12 Oct 2026
We are delighted to announce that our Employee of the Month for September is our lovely new Admin Assistant Chloee, Chloee started at Challoner as a Housekeeping assistant before going...
- 12 Oct 2026
At Challoner House Nursing Home, the Dining Room filled with energy as Mike our Resident Ambassador and David fellow resident, and self-appointed grandmasters of the tiles, took the lead in...
- 12 Oct 2026
Today we welcomed back the singing sensation Sarah Hobbs, Sarah started off our sing along with some old time Musical Classics before getting us all moving with some Hand Jiving...
- 09 Nov 2026Organiser: Barchester Challoner House Care Home
- 12 Nov 2026Organiser: Barchester Challoner House Care Home
- 29 Nov 2026Organiser: Barchester Challoner House Care Home
Awards / Recognitions (51)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 31 Aug 2026Recipient: Barchester Challoner House Care Home
- 30 Jul 2026Recipient: Barchester Challoner House Care Home
Accreditations
There are no accreditations posted yet for Barchester Challoner House Care Home.
Meet the Team (9)

Sarah joined Barchester in 2009 and has recently joined the team here at Challoner. She brings with her a wealth of experience and knowledge and is committed to providing the highest quality of care and nursing here at Challoner.

Gemma started working at Challoner House for Eighteen years. Gemma started her working life at Challoner House as a care assistant, Gemma then went...
Gemma started working at Challoner House for Eighteen years. Gemma started her working life at Challoner House as a care assistant, Gemma then went on to study for her Nursing through the Barchester Development Program and has worked her way up to become the our Clinical Deputy Manager.

Dani's role is to support General Manager by maintaining the administration and financial systems within the home in accordance with company...
Dani's role is to support General Manager by maintaining the administration and financial systems within the home in accordance with company standards and in compliance with all regulatory and statutory obligations. Dani is often the first point of contact for relatives and representatives and tends to get to know everyone more personally.

I qualified as a registered nurse 13 years ago. I have worked in hospitals and nursing homes before coming to work at Challoner House in September...
I qualified as a registered nurse 13 years ago. I have worked in hospitals and nursing homes before coming to work at Challoner House in September 2023 as a Senior Nurse.
In my spare time, I enjoy listening to music and getting out and about exploring new places with my family.

Lilo is a Registered Nurse at Challoner House and has been for several years. Lilo supports residents within the home with all aspects of their care and all their nursing needs.

Lisa has been at Challoner since 2014 and has worked in the kitchen, on care and finally housekeeping where she was promoted to Head Housekeeper in recent months. Lisa is thriving in this role and is doing a fantastic job!

I have always had a passion for entertaining, and I truly love being able to provide high-quality fun activities for our residents at Challoner House.

I started the role of Head of Maintenance in August 2024. I am a fully qualified electrician. I enjoy the role of maintenance man at Challoner House...
I started the role of Head of Maintenance in August 2024. I am a fully qualified electrician. I enjoy the role of maintenance man at Challoner House as every day is very diverse and holds new challenges.
In my spare time, I am a qualified dance instructor and enjoy playing football. I also enjoy travelling to my family's homes in Morocco and Italy.

I started my chef career as a second chef in a hospital before taking on the role of Head Chef at Challoner House in May 2023. I have been lucky...
I started my chef career as a second chef in a hospital before taking on the role of Head Chef at Challoner House in May 2023. I have been lucky enough to be able to attend and pass the Barchester Chef Academy.
In my spare time, I enjoy travelling the world, learning new culinary skills and socialising with friends. I also enjoy going back home to Poland to visit my family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Challoner House Care Home to verify any information. View our terms and conditions. Barchester Challoner House Care Home has an Enhanced Service -what an Enhanced Service includes.