Barchester Challoner House Care Home

I really enjoyed my stay at Challoner House it was amazing, when I go home to my bungalow Im going to tell everyone how good the home is and how amazing the staff are, they are full of energy I have no negative thing to say about Challoner House, I also like the staff are young and have a lot of patience.

Mum was transfered to Challoner from Hospital to recover and receive care. Unfortunately she was only there 9 days but was so well cared for by all staff. I couldn't have wished for better.

Mum came to Challoner for respite care, she has mobility, medical and dietary issues. In the past we had not had good experiences in other respite situations and arrived at Challoner on a recommendation. We arrived with trepidation but what we found surpassed all our expectations. The atmosphere, the staff and the residents made it welcoming from day one. The staff have been amazing, every single one treating mum with kindness, dignity and patience, nothing is too much trouble for them. I am so impressed with the care, the cleanliness, food and activities. Mum has smiled so much since being there and has no complaints. Thank you every single one of the team, I can't recommend them enough you have helped Mum and put our minds at ease too.

I am so pleased with the care that my father is given, he is so happy when the staff come and have a chat with him, which they do regularly, they inform me if there is anything they think I should know. I am so pleased that we have found such a lovely careing nursing home, I can't thank them enough of how well they look after my father

My expierence of Challoner House and its staff is excellent their care and attention towards their residents is second to none, I would reccomend anyone to place their relative in their care. I have recomended at least 6 people to their home because of their quality and care. Nothing is too much trouble

I could not be happier. Dad has settled well. All staff from Manager, Carers, Nurses, Cleaners, Laundry and Kitchen staff have been fabulous. Dad gets on especially with Wren

I feel that this home is very good. The staff an excellent and very friendly. I feel at home here.

There was a lovely welcome on arrival at Challoner House the room was lovely and bright with everything mum needed. Vicky the Activities Coordinator went above and beyond to include 'D' in all the activities and would always pop into the room to say hello with a beaming smile, Sue the Senior Care Assistant always made sure mum had a lovely relaxing bath which she thoroughly enjoyed in the spa room. The young girl Bella who served mums meals was very friendly and polite. Thank you to all the staff for overall a lovely stay.

Dad has been here nearly a year, has settled in well. It was his 100th birthday yesterday and the staff went above & beyond to make it extra special.

I know my mother is safe and looked after here. I can't recommend it highly enoguh.

All staff on floor Winchester, always polite and helpful

Mum settled in much quicker than I thought. The staff care for her very well. They ensure she is clean and tidy, she has her medicine and the food is hot and nutritious. The activities are appropriate.

Very happy Mum is at Challoner House. She is well looked after by all the staff, who are, without exception, lovely, kind, caring and attentive. Mum has been very happy since coming here in August 2024. Had an issue with mum receiving funded nursing care, but management pursued this, and it has all been sorted.

Thank you!

This Care Home offers a caring, safe and homely environment. The staff are always attentive and there to help and support my Grandmother. She is well cared for and looked after! I highly recommend this Care Home!

Excellent care for Mum in the last few weeks of her life.

All staff in whichever role are friendly & caring.

Activity programme is really good, variety of different activities.

Mum has been in Challoner for 4yrs 8months. She is well looked after by friendly and efficient staff.

I have one suggestionto make - There is no food or hot drink offered between 5.30 pm and 9 am the next day. Sometimes if you ask you can get a drink. But it is an awfully long time, and less articulate patients will not ask!