Barchester Challoner House Care Home

175 Winchester Road, Chandler's Ford, Eastleigh SO53 2DU

Barchester Challoner House Care Home, Eastleigh, Hampshire
Barchester Challoner House Care Home, Eastleigh, Hampshire
Barchester Challoner House Care Home, Eastleigh, Hampshire

Considered by many to be the home of choice in the Winchester and Southampton areas – Challoner House offers high quality nursing and residential care in an un-rivaled setting located in the lovely village of Chandlers Ford, and on a direct bus route to and from Southampton and beyond.

The warmth of welcome from the team of staff can be felt the minute you step foot into this lovely home. With their help and the help of the ladies and gentlemen who live with them – they really do offer a home from home. The team provides high quality care with a caring and person centred attitude. Their approach to nursing care is based on the use of personalised care plans. Drawn up with the individuals they support and their families, care plans will help ensure that each person they look after is treated with respect and that their independence and choice are maximised.

Professionals passion for the home can be seen in everything they do - in their cooking, hospitality, housekeeping and, of course, in organising activities for residents. Activities make up the most important part of all their days and at Challoner House they ensure they provide a variety that reflects the interests and capabilities of all the ladies and gentlemen they support. Full use is made of the home’s mini bus and being located so close to the M3 in minutes, they can be enjoying the beautiful surrounding countryside. There are several regular group sessions – but perhaps the most popular – certainly with the ladies are regular pamper sessions!

Beautifully landscaped award-winning gardens allow residents to enjoy a high standard of outdoor living in the summer months. One of the residents recently reached the final of a nationwide competition which involved all Barchester homes and he came back winner of the resident’s garden category!

Group: Barchester Healthcare Ltd

Person in charge: Alison Sweetman (General Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: AIDS/HIV • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, Polish, Romanian

Single Rooms: 43

Shared Rooms: 3

Rooms with ensuite WC: 46

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Challoner House is located directly next door to the king rufus public house on Winchester Road. Using the postcode SO53 2DU on sat nav systems may direct you to an alternative residential area behind the home

Parking:

We have our own off road car park for visitors to Challoner House.

Latest Care Quality Commission* Report on Barchester Challoner House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Jan 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.5 Barchester Challoner House Care Home has a Review Score of 9.5 (9.540)

The Review Score of 9.5 (maximum of 10) for Barchester Challoner House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 55 Reviews over all time. This Average Rating is also the rating value for Barchester Challoner House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 33 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.54 for Barchester Challoner House Care Home is calculated as follows: ( (402 Excellents x 5) + (185 Goods x 4) + (52 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 641 Ratings = 4.54

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Challoner House Care Home is based on 33 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 33 Reviews ÷ 9.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    29
  • Good
    24
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Challoner House Care Home?

  • Extremely LIKELY
    44
  • Likely
    9
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Challoner House Care Home

  • Resident / Service User
    17
  • Daughter of Resident/Service User
    13
  • Son of Resident/Service User
    8
  • Friend of Resident/Service User
    4
  • Relative of Resident/Service User
    3
  • more

Grandma is happy living here, she is well looked after here. She enjoys the food and the staff are lovely.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The care given to my sister by all of the Challoner staff was second to none. They cared for her with dignity and skill, thoughtfulness and compassion. Always respectful, they also supported us as a family. We were reassured that my sister was in safe and caring hands.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care received was fantastic and can't be faulted. The team were extremely supportive throughout and informed us quickly and efficiently if any changes were seen. Fabulous care provided! Thank you so much.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my mother received in the short time she was there was absolutely outstanding.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Father has enjoyed his stay at Barchester Challoner House Care Home again. The staff are very friendly and make a fuss of him.

Since the redecoration, the public rooms have a much lighter look and feel. Very nice.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Pleasant, clean facility with very helpful and attentive staff. The menu could be more exciting.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 10 Oct 2017:

Thank you for your kind words and feedback, we use this reviews to help us continue to improve the services that we can deliver here at Challoner.

My friend has been a resident for about three weeks and I have visited on four occasions so far. I have been impressed by the friendliness of all the staff and by the caring way that they are looking after my friend who needs a lot of care.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Lee Houston, General manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it. Here at Challoner, we value feedback and these reviews help with our learning and development in order to continually improve our care.

My PAT dog, Honey and I visit weekly. I am impressed by the warm welcome we receive from the staff and residents. Staff are always on hand if any questions need to be asked, I find them very helpful. The home is very neat and tidy and the daily programme board shows interesting activities.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Rooms: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it, here at Challoner we value feedback and these reviews help with our learning and development in order to continually improve our care.

Lovely surroundings and nursing staff. Felt a little more communication from management once mum was admitted would have been helpful in order to smooth the settling in process.
Food and housekeeping excellent and safe, warm and comfortable environment.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 21 Sep 2017:

Thank you for your comments, we will continue to strive for an excellent service and continued improvements in the future.

Most of the time things run well, but recently they seem to have been short staffed - and that has meant a lower standard of service.
In recent months I have raised concerns about the standard of care my mother has been receiving, but no response has been forthcoming.
I'm hopeful that recent changes will lead to an improvement in the service.

How likely would you be to recommend Barchester Challoner House Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 21 Sep 2017:

Thank you for your comments, they are always a valuable source of learning for us at the home. To reassure you that our staffing levels are in line with company policy, which is always above the industry average, at present recruitment is an on-going challenge and therefore we are utilising agency carers to help us through this period. We always try and use the same agency workers to assist with continuity, recently we have recruited 5 new carers and will be able to rely on our own staff to deliver care in the future.

I found everything very satisfactory. Staff are very welcoming and helpful, friendly and positive. We would certainly go back there again.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lee Houston, Genereal Manager at Barchester Challoner House Care Home responded to this review on 10 Oct 2017:

Thank you for taking the time to leave us this review, we greatly appreciate your feedback.

I go in as a volunteer most weeks. I spend time with the resident, painting nails when they have had their hair done by the hairdresser.

Staff are always welcoming to me - even though it's only once a week. Always a pleasant atmosphere.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 12 Sep 2017:

Thank you for your kind words, it's always greatly appreciated as well as the invaluable support that you yourself offer our residents.

My father was admitted to Challoner in a very poor state, having suffered a fractured pelvis which left him unable to cope at home suffering a series of falls. Due to the excellent care from all the staff, he has made a remarkable recovery. All his sores have disappeared (due to his hospital stay), he is eating well and he has put on 10lbs in weight. I would highly recommend the home as there are plenty of staff who are very friendly and helpful. The quality and quantity of food is excellent and the activities and facilities are very good. More importantly, my father is happy there.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

I think Challoner House is a good care home with plenty of entertainment. The only criticism I have is that my friend has been left with food uneaten as she cannot do it herself. Cold cups of tea etc.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Don't Know

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 15 Sep 2017:

Thank you for your comments. I am delighted that you think so highly of the activities in the home, also thank you for raising your concerns regarding the food. I will be investigating these concerns and endeavour to rectify any areas that may require some review.

My mother has been here for a year now and I have been very pleased that I chose this place. The staff are very friendly and kind and approachable. The food is good and the catering staff obliging. The building is clean and pleasant and the gardens are lovely. As in any institution, communication can be a problem but the staff have provided me with a notebook so that information, observations, requests or questions can be logged and not lost. Similarly, it would be nice if residents have a "named carer" who would pay particular attention to them and their situation.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Rooms: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

Great attention is paid to me every need both mental and physical. Regular opportunities occur for residents to discuss with staff any complaints of any kind with regard to care, food or any difficulty.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

Mum has been in the nursing home for just over 7 years. We are very pleased with the care Mum receives. They keep us updated on the health and care Mum receives.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 15 Sep 2017:

Thank you for taking the time to complete the review. We are very pleased that you are happy with the care we provide and we will always continue to strive for excellent quality care being delivered.

My mother always speaks highly of the staff, but I have found communication difficult - finding out my mother's weight or blood sugar levels for example.

How likely would you be to recommend Barchester Challoner House Care Home? Neither Unlikely or Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Poor

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 12 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it. Here at Challoner we value feedback and these reviews help with our learning and development in order to continually improve our care

Very clean and friendly. Welcoming atmosphere. Our friend is well cared for and comfortable. Food choice is good.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

Very pleasing. Good quality care from all staff. Very clean, comfortable and excellent food, nicely served.

My mother is very happy here.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review. We really appreciate the time that you have taken to complete it. Here at Challoner, we value feedback and these reviews help with our learning and development in order to continually improve our care.

Lovely to see my mum content and comfortable. Always a pleasure visiting. Staff are always pleased and hardworking.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

I appreciate the care provided.

I appreciate the friendliness and helpfulness of staff for visitors.

I appreciate the facilities for residents eg activities.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for taking the time to complete the review for us, we really appreciate your kind words.

Since I have been here, I have found staff very helpful and caring and very patient, even when extremely busy and short staffed, but it does vary with different members of staff. Basically, I think they all work extremely hard and have been very caring when anyone becomes emotional.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it. Here at Challoner. we value feedback and these reviews help with our learning and development in order to continually improve our care.

From the first time I visited Challoner House to visit a resident (now deceased), I have found the home to be a very good unit compared to hospital units! I visited as Chaplain. The care is up with some of the best, and better than many.

I have found the staff helpful and supportive of my ministry, and very caring towards residents. I frequently recommend Challoner House to people who are looking for residential care for relatives.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review. We really appreciate the time that you have taken to complete it. Here at Challoner, we value feedback and these reviews help with our learning and development in order to continually improve our care.

Amazingly kind staff. Grandma is happy and staff have a good rapport with residents and visitors.

Very approachable staff, always around and prepared.

Activities are good and consistent.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

Mum seems happy whenever we visit.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Lee houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for taking the time to complete this review for us, we really appreciate it.

I have only had a two week respite stay but have been made very welcome and looked after well. Everyone is very friendly.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it. Here at Challoner, we value feedback and these reviews help with our learning and development in order to continually improve our care.

A very caring environment for my aunt. Lovely staff, a very clean, pleasant room and pretty gardens to look out on. I feel my aunt is being given very good care and her dignity is well maintained in her twilight years.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review. We really appreciate the time that you have taken to complete it. Here at Challoner we value feedback and these reviews help with our learning and development in order to continually improve our care.

The activities coordinator is always happy and enthusiastic about her job. She really cares for the residents and likes to make sure they join in. She is always organising events to fund the residents having various activities eg. visiting entertainers, petting zoo etc.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

My experience is that the home is very well run. The staff are looking after my mother very well. Some days my mother finds that food could be improved, she seems to have too much fish which she does not eat.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for the time that you have spent completing the review, we really appreciate it here at Challoner. Your comments were lovely and we are pleased that you and your family were happy with the care that we offered. We will, of course, use your comments to continually improve the care.

I am well looked after.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you for taking the time to complete the review, much appreciated.

There is a calm and friendly atmosphere. Carers are kind and helpful. It is easy to relax.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it. Here at Challoner, we value feedback and these reviews help with our learning and development in order to continually improve our care.

As a team, they are all very caring. My Uncle was very happy there.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lee Houston, General Manager at Barchester Challoner House Care Home responded to this review on 13 Sep 2017:

Thank you very much for your review, we really appreciate the time that you have taken to complete it. Here at Challoner, we value feedback and these reviews help with our learning and development in order to continually improve our care.

We have been very impressed with Challoner House. The staff are very friendly and seem genuinely concerned for the residents' welfare. Meals are good and I would recommend the home (as I have already done so!).

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

My mother has lived at Challoner House for a little over two years. The care that she receives is of a high standard. She is treated with respect, affection and admiration due to her great age of 101. My mother is a very private and independent lady which is respected by staff.
Recently my mother-in-law also stayed at Challoner House for end of life care. My husband felt that he was well cared for as well as his mother. In the end, he felt that he was enveloped in a huge hug by management and staff.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very Good

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My two weeks spent at Barchester Challoner House Care Home were lovely. The staff were most attentive to my special menu requirements (I am an insulin type 1 diabetic) It was a good holiday! Just what I needed after a month in the hospital.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt was struggling to look after herself at home and since coming to Challoner House we are delighted that her health and well-being is so much improved. She needs a lot of care and the staff are doing a fantastic job and she seems happy and content.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Brilliant care from all at the home. We were astonished by the level of care and time provided. Great care was taken to treat dad well and with respect. Also, we as his family were cared for too. We were always kept in the picture regarding dad's situation. Can't praise Challoner House enough.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very comfortable here at Challoner, I am well looked after and cared for by the whole team.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I went into Challoner House after my husband's death, feeling very frail and unable to walk without help. I felt sick at the mention of food and had lost over a stone in a couple of weeks. I found the staff most sympathetic and helpful, day and night, so that after five weeks more or less I felt able to come to this place (extra care scheme), which is for people with some kind of disability, but basically able to look after themselves. However, if my condition (or either when my condition) deteriorates, I have asked my children to take me back to Challoner House.

How likely would you be to recommend Barchester Challoner House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Very good home, the staff are friendly and helpful. Feels like the closest thing to home.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident for only six weeks. Every time my brother and myself visit we always receive an extremely warm welcome from all of the staff no matter what designation, from carers to managers. We are always offered tea and cake (their speciality!) nothing is too much trouble for the staff. My mothers care is incredible every little thing is attended to especially by carers and night carer a particular favourite with my mother who always bring her a cup of tea in the early hours before she even asks for it!! The only minor detail is that breakfast is sometimes quite a late, but my mother does get up early, staff already think about that in providing a "goody box" for her to have with her early cup of tea. Beautiful new refurb like a five star hotel.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Feels like home friendly staff, I enjoy my life here, family visit me whenever I want. I would highly recommend Challoner to anyone considering moving in.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here, everyone is so kind and helpful. Plenty of things to do and all needs are catered for.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care my mother is receiving. She always looks clean and well cared for. There is plenty of things for residents to do to keep their minds and bodies active.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Spent many months in and out of hospital, nice to come to a home that feels like home not hospital. Wonderful kind staff, friendly, helpful and residents are treated with respect and dignity. Would highly recommend the home to anyone. It's in a lovely discreet location and very calm and quiet.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was diagnosed as terminal with a brain tumour but was not 'ill' enough to go to the local hospice. She required 24 hour personal care however, which I was not able to do on my own so I chose Challoner House, as it had all the personal and nursing care that would be needed as she deteriorated as well as a lively and cheerful atmosphere.
From first to last (approx 10 weeks) every member of staff was fantastic. Mum was always comfortable, clean and entertained and I was also looked after on my mostly daily visits. When mum was still 'with it' she always said how lovely everyone was.
What I was most grateful for was that I was called at night when her condition changed for the worse so I was able to be with her for her last few hours. I was treated with such respect and compassion. I can't thank all at Challoner House enough!

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent all the way through. Well done Challoner.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had to find respite facility for my 92 year old mother for 12 months as the apartment she has just purchased wasn't ready. I have to confess I'd heard mixed reviews, however I kept an open mind as I knew there was a new manager on board. The care and consideration given to mum exceeded my expectations. We had an extremely warm welcome and because we were not sure how long mum would have to stay it was made clear from the outset that she was welcome to stay as long as she liked or was necessary. Thank you to all the staff you go that extra mile. Well done.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very nice - all the staff are nice.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

The staff made my mum's last days comfortable. She was looked after with care and dignity, which is all one could wish for. A real home from home. Relatives were treated well and informed of care every step of the way.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Shortly after my review in September, my darling husband had a chest infection and died peacefully on the 1st of October. The care he received was brilliant, at the end I was holding him, the manager was monitoring his pulse and keeping me informed. The after care I have received has amazed me, when my time comes I hope I get the same love, care and attention that my darling husband received at Challoner House. I would like to thank ALL the staff, and a special thanks to the deputy manager who delivered a lovely tribute at my husbands funeral.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have spent periods of respite at Challoner House and have enjoyed these times. I found the staff very willing and keen to help. I look forward to the activities and enjoyed the team work from all of the departments of Challoner House.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We knew Challoner House was the right nursing home for dad straight away after visiting. Dad has complex needs and Challoner House have done their upmost to care and look after him. All aspects of his care are excellent. Staff at Challoner House love their jobs and this shows through the excellent service. My dad would be the first to complain about anything if it wasn't right and I haven't heard a thing.

How likely would you be to recommend Barchester Challoner House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

October 2016

February 2016

November 2014

Job Vacancies

Staff Profiles

Alison

Alison Sweetman

Job Title: General Manager

Joined: 2015

Description:

Alison joined Challoner recently to strengthen our nursing team as well as Gm in operational duties. Alison is a nurse with a fast experience in orthopaedics as well as elderly care which has sent her across Europe in the past.

No image found

Naheed Shariff

Job Title: Administrator

Joined: 2017

Description:

Naheed's role is to support the General Manager by maintaining the administration and financial systems within the home in accordance with company standards and in compliance with all regulatory and statutory obligations. Naheed is often the first point of contact for relatives and representatives and so tends to get to know everyone on a more personal level.

Valerie

Valerie Phillips

Job Title: Receptionist

Joined: 2007

Description:

Valerie has worked at Challoner House for over seven years, and is often the first face or voice of Challoner house. She ensures that a warm and friendly smile or cheery voice is seen or heard. Valerie enjoys the fact that no two days are the same.

Andy

Andy Dale

Job Title: Head Chef

Joined: 2014

Description:

Andy has been in the catering industry since leaving school at 16 and as such has over 30 years experience. Andy is passionate about giving our resident’s high quality, tasty food which takes into account every individual likes and dislikes. Andy is new to Challoner but has lots of ideas which will help in our strive to offer a 5* dining service in the home.

Nicola

Nicola Reynolds

Job Title: Head Housekpeer

Description:

Nicola and her Housekeeping team are responsible for ensuring all areas of the home are clean, tidy and presentable to ensure the comfort and well-being of the residents. The team also ensures that a supply of freshly laundered clothing and linen is available at all times for all residents and other departments.

David

David McKenna

Job Title: Maintenance Manager

Joined: 2014

Description:

David joined Challoner House in January 2014, He has eight years of property maintenance experience within the retail and commercial sectors. Prior to working with Barchester Healthcare David was employed by one of the major supermarkets for two years working on reactive maintenance and health & safety issues. David enjoys working with people and being able to help them with any maintenance requirements

Gary

Gary Cook

Job Title: Team Leader

Joined: 2011

Description:

Gary Cook

Gary's started his career in residential care and joined Challoner House in April 2011 and is a Senior Carer currently acting up as Team Leader. Gary has NVQ 3 in Health and Social Care, NVQ 3 in Palliative Care and holds the 7300 Train the Trainer qualification. Gary is also the Moving and Handling Trainer. Gary loves his job and enjoys the daily challenges that it brings. You can also find Gary one day a week in his chef whites which allows him to enjoy his passion for cooking both for the residents at Challoner and at home with family.

Gemma

Gemma Easton

Job Title: Home Trainer

Joined: 2006

Description:

After 8 years at Challoner I can honestly say this is my home from home. Over the years I’ve fallen in love with giving high quality care and have developed a passion for helping staff achieve their full potential in order to do just that!

I studied hard to achieve NVQ 2 & 3 in Health and Social Care and have completed supported learning programmes in Infection Control and Safeguarding and Decision Making. I am currently undertaking my NVQ Assessors award and can’t wait to put it into practice

Vicky

Vicky Davidson

Job Title: Activity Co-Ordinator

Description:

Vicky co-ordinates the activities for the residents, ensuring that each individual's needs are met. Individual room visits are held for those residents who cannot or do not wish to leave their room.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Challoner House Care Home