
All the staff, no matter their role, are dedicated in creating a 'home from home'J S(Friend of Resident/Service User)

They have a beautiful garden to sit and enjoy the wildlifeMarina J(Sister of Resident/Service User)

The home is beautiful, the food is excellent and the staff are absolutely committedTeresa L(Daughter of Resident/Service User)

All the staff, no matter their role, are dedicated in creating a 'home from home'J S(Friend of Resident/Service User)

They have a beautiful garden to sit and enjoy the wildlifeMarina J(Sister of Resident/Service User)

The home is beautiful, the food is excellent and the staff are absolutely committedTeresa L(Daughter of Resident/Service User)

Flowerdown Care Home is situated in the quiet village of Harestock just off the M3, nestled in leafy surroundings, with Winchester shops less than 10 mins by car.
Flowerdown provides first-class residential and nursing care, offering respite and short breaks, as well as permanent care placements.
The home benefited from a full refurbishment completed in mid 2024. The refurbishment included all areas of the home from bedrooms to communal areas, the...
Care Provided by Barchester Flowerdown Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Flowerdown Care Home for full pricing details and T&Cs.
Contact Barchester Flowerdown Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Claudia Nunes (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Open to visitors at anytime.
Parking
- Free parking available on site
Barchester Flowerdown Care Home Reviews (115)
Barchester Flowerdown Care Home has a Review Score of 9.8 (9.800) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Flowerdown Care Home has 115 reviews.
I would like to say that this nursing home has been amazing. When we first arrived the staff were so welcoming. Although the home is in need of decoration, the care and staff surpassed all of that.
When my father was dying, the staff were so kind and considerate. I would recommend the 5 star care.
Flowerdown provided two weeks respite care for my mother. The staff were excellent. The buildings are looking tired but the rooms were a good size and reasonably equipped. My Mum was very happy there.
From day one I have felt very relaxed and happy, every member of staff from the manager to the handyman has made me feel like this is my home and my family has been made very welcomed when visiting. Many thanks to everyone at Flowerdown Care Home.
My Aunt was transferred to Flowerdown for palliative care. She was made very welcome and treated with dignity and care throughout her short stay. Her needs were taken care of by all the staff who were always pleased to welcome visitors. Meals were of a good standard. Pleased to have had the care for my aunt in the last few weeks.
My mother came to Flowerdown on discharge from hospital, until her death in early March. Flowerdown staff are kind and efficient. The atmosphere is relaxed. Meals are good and the staff are happy to prepare something different from the menu if asked. The nurses are well qualified and caring. The management team is approachable.
After spending months in hospital she was discharged to Flowerdown for end of life care.
Although she was a resident for only 17 days before she passed away, the care and compassion shown during this very difficult time was superb - 100%
Heartfelt thanks to the manager and all her staff.
I cannot begin to describe the care and support Flowerdown gave to my family while caring for my Grandfather. In his last few days, my mother and sister were able to stay 24hours a day with him and I was able to join them on his last day where the staff continued to provide food, drink and comforting support. Especially one senior care assistant in particular. Her support and care was above and beyond what I could have asked for. She is a beautiful human being, nothing was a problem for her and I am very grateful for everything she and the home did for us as a family.
I cannot begin to explain how lovely, kind, helpful, caring etc this care home have been with my terminally ill father.
My wife has been diagnosed as having Alzheimer's for the past 7 years, although I think there were signs of her having this awful illness before then, which was laughed at and considered to be a senior moment. She was with me at home before being diagnosed and I looked after her with help from professional carers for nearly 3 years. It finally became very difficult and our children (they were all of voting age) convinced me she should be in a care home which was arranged. This is now the second care home she has been in and I am very satisfied that it is the best thing for her.
My father has been a resident for about a year and in that time the care he has received has been good. The staff all seem very kind and approachable. Activities are difficult as my father is very deaf and so he doesn't want to join in with other people as he can't hear them.
My mother of 96 years of age spent 6 months in care. She was well looked after but I wanted desperately to spend her final time in a nursing home where she would receive 24/7 care. I cannot fault the staffs care and love given to mum and to ourselves.
My mother went to Flowerdown for end of life care. The staff were very caring, attentive and entertained any request or assistance. Both the personal assistants and nurses are very helpful, reliable and professional and I would have no hesitation in recommending Flowerdown to anyone in the same position.
I have been in Flowerdown Care Home since the 2nd week in Feb. I can honestly say I have enjoyed every minute of my stay. The staff are so kind and caring. They are always smiling and nothing is too much trouble. Absolutely wonderful.
We never worried about leaving her and were always made so welcome on our very frequent visits. It was a final year to treasure and is looked back on with gratefulness and love. Her "special" carer formed a wonderful bond with her anticipating her changes and requirements. The Flowerdown is a very special home.
On behalf of my mother since passed away. After being a resident for eight years. I have always felt she was safe and very well looked after. Staff always very cheerful and did their best for her. I was made welcome on all my visits and felt like coming into a family at the home. My mother required a lot of care and staff gave a lot of love and attention. I am very grateful to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (52) & Events (4)
- 09 Jul 2026
Our residents always look forward to their monthly visits to the cinema in Winchester. These outings are a wonderful opportunity to get out and about, enjoy the latest films, and...
- 09 Jul 2026
Our residents enjoyed celebrating National Cheese Day with a wonderful cheese and wine tasting event. Everyone had a fantastic time sampling a variety of cheeses paired with different wines, sharing...
- 09 Jul 2026
Our residents enjoyed a wonderful Ascot Day celebration here at Flowerdown. Dressed in their finest outfits and fascinators, everyone got into the spirit of the occasion and enjoyed a fun-filled...
- 13 Aug 2026Organiser: Barchester Flowerdown Care Home
- 18 Aug 2026Organiser: Barchester Flowerdown Care Home
- 05 Sep 2026Organiser: Barchester Flowerdown Care Home
Awards / Recognitions (35)
- 14 Jun 2026Recipient: Barchester Flowerdown Care Home
- 12 Jun 2026Recipient: Barchester Flowerdown Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Flowerdown Care Home.
Meet the Team (20)

Hello, my name is Claudia and I am very excited to join Flowerdown Family.
Before starting this position, I worked in healthcare for over 7 years and I have been with Barchester since 2020. I have experience in the hospital in the acute setting as a sister and Management in the private setting.
I and my amazing team will continue to deliver the highest quality of care and nursing to all of our residents as well as support their families and Friends
Please do not hesitate to contact me or visit us here at Flowerdown. I am more than happy to discuss the needs you may have for yourself or your loved one and show you around our lovely home and team.

I am Susma Rai, the Deputy Manager at Flowerdown with a deep passion for providing exceptional, person-centered care. Since 2019, I have worked as a Registered Nurse in the care home sector, gaining invaluable experience in supporting residents with both complex needs and everyday well-being.
I believe a care home should feel like home—a place of comfort, dignity, and warmth. My holistic approach ensures that residents not only receive the best clinical care but also feel valued and supported in every aspect of their lives. Working alongside our dedicated team, I am committed to ensuring Flowerdown remains a place of excellence, where families have complete peace of mind knowing their loved ones are in safe and caring hands.

I joined Flowerdown Care Home in February 2022.
I believe in being passionate and caring, and this translates to the job I do here in the Home. My ways of working are to be organized and systemic which improves the way we process administrative work.
I enjoy being "front of the house" and often the first point of contact for relatives and friends regarding the administrative and financial systems within the home.

Hi Everyone, I’ve been working as an activity coordinator in care homes across the New Forest and Four Marks and started my career as a carer. I am passionate about creating engaging, meaningful activities because I believe they bring purpose, joy and a sense of belonging to people’s lives. Working with Barchester has given me the opportunity to expand my experiences, learn new approaches and develop ideas that make a real difference to residents.
I’m currently studying law part-time to grow my skills. I have travelled and lived in various places like South Africa and Thailand, which have shaped my love for connecting with people from all backgrounds. Outside of work, you’ll find me reading, travelling or seeking out any adventure- especially if it involves water or something thrilling!

Hello, I’m Lee. I have been with Barchester for over 10 years. I am the senior head of maintenance and thoroughly enjoy my job. My interests are dog walking- particularly in the New Forest, I play the guitar and have done for many years, and I love to get lost in a book. My favourite read is The Hounds of Baskerville. I am very much looking forward to being a part of the Flowerdown Family.

I am very passionate about creating 5 Star quality food that meets the nutritional and dietary requirements. I have a NVQ in Professional Cooking and I have recently qualified from the 2024 Barchester Chef Academy which I am exceptionally proud of and intend to use what I have learnt and apply this at Flowerdown. In my spare time I love gardening and also creating new dishes and recipes.

Hello, my name is Marcela and I am the Head of Housekeeping here at Flowerdown. I have been in the UK since 2015 and I have started my career as a housekeeper in a care home, private cleaning and Head of Housekeeping in hospitality. I do my job with passion and determination and I am very proud of working with the Flowerdown team ensuring a high standard of cleaning and infection control.

Susan is Flowerdown Care Home's resident ambassador. Sue is one of our kind-hearted and generous residents who shares her time ensuring her neighbours have a friend in her. Sue also is our resident cheerleader who rekindles the spirits of the staff when it is much needed. Sue is a well-loved figure here at Flowerdown Care Home and will be happy to give you a tour and share with you the countless memories we create.

I joined Flowerdown Care Home in February 2023.
I consider myself to be a team player, organised, hardworking and compassionate with a strong administrative background.
Having worked within the tourism industry for many years, I have a passion for working with people.Through my role at Flowerdown Care Home I can embrace this by connecting with our residents, their families and colleagues and assisting as best I can

Hello, my name is Ian, and I’m the head of Magnolia Unit (the first floor in Flowerdown).
I’ve been a nurse for over 30 years, qualifying in Portsmouth in 1992. During that time, I’ve led a team giving 1 to 1 24-hour care to a prominent F1 figure as he travelled around the world and worked on a local NHS rehabilitation unit; the last 5 years of which I was the senior charge nurse/unit deputy.
In 2023, I stepped away from a management role seeking a better work-life balance and a return to providing high-quality, person-centred care. Flowerdown and the fantastic team within it were the people who gave me that opportunity.I strive to provide outstanding care with a light-hearted approach, aiming to put both the residents and their families at ease. I pride myself on learning the residents’ personal preferences and idiosyncrasies to ensure they feel safe and at the centre of their care. I am always happy to listen to ensure we can make the lives of our residents the best they can be.
I look forward to meeting you

I am Iona Moore, Head of Unit. I have worked at Flowerdown for 3 years. My Passion is working with the elderly and providing outstanding person-centred care. I have been a nurse for a total of 15 years. 5 years of those I worked in a military hospital. Before becoming a nurse, I was a qualified farming engineer. I am very passionate about my job and I am very proud to be a part of the Flowerdown family.

Hi! I'm Elvans Nurse at Flowerdown. I have 13 years of work experience in various healthcare settings that taught me multiple skills and one I wouldn't trade for the world.
As a Senior Nurse, my primary responsibility is to safeguard our resident's best interests and welfare. We value and cherish our residents like our own family. What is important to our residents is important to us.
We also envision becoming an outstanding care home and being recognised for our great team effort. And to be a part of our amazing team and strong leadership that will no doubt we will succeed.

Pat has worked in Flowerdown since 2001 and the laundry is very much her domain. Pat enjoys her job and the residents likewise enjoy her daily visits and chats when she brings their freshly washed and ironed clothes back to their rooms. Pat takes pride in what she does and this is much appreciated by our residents here at Flowerdown Care Home.

I have worked for the care sector in many roles for over 20 years.
My passion for gardening has been with me for many years, starting with growing vegetables and house plants when I bought my first house, followed by creating a family-friendly garden for my children.Now that the children are grown up, I'm enjoying designing a new style of garden for me and my wife, including building a summer house.
I have been gardening at Flowerdown since 2018, and the focus is to create a homely environment for the residents and their families.
I have weekly chats with the residents to discuss the current plans, my ideas and their wishes.
I have made a lot of new boarders at the front of the home and redesigned the raised beds in the back garden to include a climbing frame for new planting, which includes an area for the squirrels to feed, something that the residents enjoy.

Hi, my name is Shomas, I began my new role as a senior care assistant in November 2022.
I started my Journey at Flowerdown as a Kitchen assistant but due to my passion for care, I had the opportunity to join the care team 4 years ago.
I love my new role and I am taking my NVQ 3 to Be able to improve my Knowledge and skills.

Hello, my name is Mary and I am a Housekeeping Assistant here at Flowerdown. I have been working in hospitality for some time now and I can say working with people gives me so much satisfaction. I am a hardworking perfectionist and I am very proud of working here at Flowerdown.

I have worked at Flowerdown for just under 2 years. I work as a general assistant, hostess and housekeeper. Flowerdown feels like one big family, and I really enjoy working here. I love talking to the residents and hearing all their stories. I also run the book club here at Flowerdown, as my passion is reading, and I could be lost in a book for hours. I have gained valuable experience working here at Flowerdown, and I look forward to many more years here.

I have been a carer for 6 years; I started my Care journey with Flowerdown. I really enjoy my job and am very passionate about ensuring my residents are well looked after and happy. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. In my spare time, I play basketball and have been doing so for many years. My biggest passion is singing. I often sing to the residents, and they really enjoy this.

Hello, my name is Priyanka, and I am a care assistant here at Flowerdown. I have worked here for just over 2 years. I joined care as I always had a passion to care for the elderly and to ensure they have a better quality of life. I was very close to my grandparents, and I feel they would be very proud of the person I am today and the qualities and experiences I have learnt along the way.
In my spare time, I enjoy dancing and going shopping with my friends and family.

Hello, my name is Soban, and I am the kitchen assistant here at Flowerdown. I have worked here for 3 years and really enjoy my job. Whilst working at Flowerdown, I have completed my master’s degree. I have also gained valuable experience in food preparation, maintaining high standards of hygiene and the day-to-day operation in the kitchen. I take pride in being a reliable team player and contributing to a positive work environment. I enjoy seeing and talking to the residents. Flowerdown has really helped with my confidence and social interaction.
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