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Barchester Flowerdown Care Home

50 Harestock Road, Winchester, Hampshire SO22 6NT
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All the staff, no matter their role, are dedicated in creating a 'home from home'J S(Friend of Resident/Service User)
Barchester Flowerdown Care Home, Winchester
They have a beautiful garden to sit and enjoy the wildlifeMarina J(Sister of Resident/Service User)
Barchester Flowerdown Care Home, Winchester
The home is beautiful, the food is excellent and the staff are absolutely committedTeresa L(Daughter of Resident/Service User)
Barchester Flowerdown Care Home, Winchester

Flowerdown Care Home is situated in the quiet village of Harestock just off the M3, nestled in leafy surroundings, with Winchester shops less than 10 mins by car.

Flowerdown provides first-class residential and nursing care, offering respite and short breaks, as well as permanent care placements.

The home benefited from a full refurbishment completed in mid 2024. The refurbishment included all areas of the home from bedrooms to communal areas, the...  

Care Provided by Barchester Flowerdown Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Flowerdown Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Claudia Nunes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Open to visitors at anytime.

Parking

  • Free parking available on site

Barchester Flowerdown Care Home Reviews (115)

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9.8

Barchester Flowerdown Care Home has a Review Score of 9.8 (9.800) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Flowerdown Care Home has 115 reviews.

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Review from Philip C (Godson of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience

Since my godmother came to Flowerdown Care Home, my family and I have been very pleased with the care she has received. My godmother has multiple needs and all of them have been met.

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Review from Lorraine S (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

My father was referred to Flowerdown for palliative care and spent his final days here. He was treated extremely well by the staff and I couldn't have been happier if he was sent anywhere else. The food was amazing and they bent over backwards to ensure he ate whatever he wanted. One word - outstanding.

Reply from Alison Geddes, Marketing at Barchester Flowerdown Care Home

Many thanks for your positive comments on our home, we are pleased to hear how happy you are with the care your Father received here at Flowerdown. 'Outstanding' is a wonderful description to read. The team will be delighted by your feedback, best wishes to you and your family.

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Review from Pearl H (Partner of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience

The care given to my partner was extremely good, nothing was too much trouble. Every effort was made to keep him comfortable in his last days. The care and support also extended to myself and the family.

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Review from J S (Friend of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

Over the years of visiting, the standard of care has been consistently good. More recently I have been aware of greater depth of care embodied in friendship, love and respect. Every attempt is made to meet personal needs and make the individual feel valued. As a visitor to the home, I have been made to feel welcome by all members of staff. The quality of their care has gained my respect.

Reply from Alison Geddes, Marketing at Barchester Flowerdown Care Home

Thank you for your positive comments about our home. At Flowerdown, we pride ourselves on the high standard of care we provide, so the team will be delighted to hear your kind words, thanks again.

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Review from Michael H (Son of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience
My mother was a resident for three and a half years and in all that time I can genuinely say we had no complaints about her care. The staff were always cheerful and available to spend time looking after the residents with quiet efficiency and kindness.

I would definitely recommend Flowerdown Care Home as an excellent place for anyone needing care in old age.

Reply from Alison Geddes, Marketing Administrator at Barchester Flowerdown Care Home

Thank you for your positive comments about our home, the team will be delighted to hear your feedback.

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Review from Nikki R (Daughter of Resident) published on 21 January 2019 Submitted via Postal Card
Overall Experience
My mum moved into Flowerdown for end of life care following a long battle with cancer. The room was lovely, with comfy armchair and TV, beautiful view of the garden.
The staff were all lovely and nothing was ever too much.
They made Mum's final few months so comfortable and even when she passed, they dealt with it in a sensitive way.

I can't thank them enough for all they did and would recommend them to anyone looking for a home for their loved one with peace of mind.

Reply from Alison Geddes, Marketing Administrator at Barchester Flowerdown Care Home

Thank you for your lovely comments about our home, they have been passed on to the Home Manager and team, who will be delighted to hear your feedback.

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Review from R C (Son of Resident) published on 10 October 2018 Submitted via Postal Card
Overall Experience

Very high standard of care. Staff helpful and kind. Home clean and tidy.

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Review from Harry S (Resident / Service User) published on 25 September 2018 Submitted via Postal Card
Overall Experience

I have had no previous experience of care homes but I cannot find fault in Flowerdown. The patience of the staff and management is wonderful and the care is outstanding. As much as possible, it feels like home from home.

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Review from Albert W (Husband of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

My wife was transferred from hospital to Flowerdown suffering from a terminal illness from which she died. During her stay, she was treated with the utmost care from a caring, friendly staff who readily attended to her needs, saw that she was nicely groomed, washed and dressed each day until her illness became too severe. She was provided with a pleasant room, always kept clean and tidy. The care provided exceeded my expectations.

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Review from Cathy H (Daughter of Resident) published on 10 September 2018 Submitted via Website
Overall Experience

My mum had been diagnosed with terminal cancer and went to Flowerdown for palliative care. The care was fantastic - I couldn’t have wished for more skilled or caring nurses and carers. These people showed her enormous kindness, had a great sense of fun and took a genuine interest in her personally. They went out of their way to help her cope with her eating difficulties and to answer her specific needs and wants so that they could make her life as pleasant as possible. They also enabled her to retain control over her treatment as well as her dignity right until the end. During her last days, they ensured Mum’s comfort and were very kind and reassuring to myself and my two cousins who were there during that time. Mum remained cheerful and smiling until her last moment of consciousness. With different care, things could have ended very differently. For us, her family, that has made an enormous difference to our memories of Mum.

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Review from Michael W (Nephew of Resident) published on 2 August 2018 Submitted via Website
Overall Experience

I was very happy with the "End of Life" care given to my aunt. She was looked after with dignity and respect for her condition; was always kept clean and comfortable right up until the end. She had a lovely room and the staff were excellent too. Thank you everyone at Flowerdown!

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Review from J J (Daughter of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience

Staff are very caring and supportive. My mother is treated with dignity. She has recently moved to another room which she is delighted with. The manager has been extremely helpful Refunding issues. Everyone smiles. I understand a planned refurbishment is getting underway but it is the attitude of the staff that is more important. I feel my mother is in safe and caring hands.

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Review from Amanda M (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

My mother was only at Flowerdown or a short time before she died, having been in hospital for 4 months.

The care at Flowerdown, both when she was reasonably well and during her terminal care was superb.
The staff are kind, considerate and gentle. Nothing seems too much trouble and everything is down with a smile.

The outlook of the rooms over the garden is very uplifting.

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Review from G B (Husband of Resident) published on 24 April 2018 Submitted via Postal Card
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The staff were caring and attendant creating a friendly atmosphere.

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Review from Marina J (Sister of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience

Our brother was at Flowerdown Care Home for almost a year before he passed on. It was such a hard time for us all as our mother had just passed on and we were all grieving. Our brother could be very difficult at times but he was treated with the utmost care and attention by everyone at the home at all times. They have a beautiful garden to sit and enjoy the wildlife and the staff are all such lovely caring people.

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Review from Norma I (Daughter of Resident) published on 26 January 2018 Submitted via Website
Overall Experience
My mother was moved to Flowerdown from Winchester hospital after being put into the care of the Palliative Team. I was concerned as my mother never wanted to go to a nursing home - but with her needing 24-hour nursing it was impossible to look after her at home.

When my father and I made a visit to Flowerdown my reservations were completely overcome, since moving here mum has had exceptional care for her needs. My father and I try to make a visit every day and whenever we arrive we are made to feel very welcome and we know that my mother is very comfortable and happy having made relationships with the excellent staff.

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Review from Philip G (Husband of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

As my wife has been admitted to Flowerdown Care Home at Harestock, Winchester, Hampshire, the care and attention has been one hundred percent. The staff and conditions are also included in this comment, I can find no faults.

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Review from Dallas L (Daughter of Resident) published on 10 January 2018 Submitted via Website
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My Mum passed away on Boxing Day 2017 after just over 4 years at Flowerdown. The care my mum received was fantastic. She was always treated with respect and dignity. I honestly feel that without the great care she received, she wouldn't have lived as long as she did. I, as a regular visitor, was always made to feel very welcome. Thank you to all at Flowerdown.

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Review from Gary W (Son of Resident) published on 2 January 2018 Submitted via Website
Overall Experience

The review relates to my Mum who was in Flowerdown for over 4 years until she unfortunately lost her battle with illness and passed away 26/12/2017. Whilst my Mum was in there, the standard of care she received was exemplary. The compassion and friendliness shown to her and us by staff was second to none. When unfortunately my Mum lost her battle, the staff went out of their way to help us in any way they could and did not rush us in any way, shape or form during our sad time. The staff became more like extended family members rather than people employed to care for my Mum. The overall service given by Flowerdown was second to none and cannot be faulted in any way. If you are looking for a care home that has employees that truly care about their residents then look no further than here. First class care from a first-class nursing home.

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Review from Julia E (Daughter of Resident) published on 26 September 2017 Submitted via Postal Card
Overall Experience
My father was a resident in Flowerdown Care Home from late May 2016 - January 2017 when he died. We found all the staff very helpful and empathetic. Facilities were variable but the building was being refurbished during this period so this was understandable. Food was the least impressive provision, serving pasta and chips together is not sensible.

Although I appreciate leaving doors open helps staff observe residents the loud televisions either side of my father's room was an irritant. We closed the door when visiting but were often questioned by staff about this.

Reply from Sharon Tucker, Home Manager at Barchester Flowerdown Care Home

Thank you for taking the time to leave us a review, we welcome feedback as we continually strive to improve our service. We are very pleased that you found our staff so helpful and empathetic during what, for families, can be a stressful time. A core part of our brighterkind philosophy centres on...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (52) & Events (4)

News
  • 09 Jul 2026

    Our residents always look forward to their monthly visits to the cinema in Winchester. These outings are a wonderful opportunity to get out and about, enjoy the latest films, and...

  • 09 Jul 2026

    Our residents enjoyed celebrating National Cheese Day with a wonderful cheese and wine tasting event. Everyone had a fantastic time sampling a variety of cheeses paired with different wines, sharing...

  • 09 Jul 2026

    Our residents enjoyed a wonderful Ascot Day celebration here at Flowerdown. Dressed in their finest outfits and fascinators, everyone got into the spirit of the occasion and enjoyed a fun-filled...

Upcoming Events

Awards / Recognitions (35)

Accreditations

There are no accreditations posted yet for Barchester Flowerdown Care Home.

Meet the Team (20)

Claudia Nunes
Claudia NunesJob Title:General ManagerJoined: 2020

Hello, my name is Claudia and I am very excited to join Flowerdown Family.

Before starting this position, I worked in healthcare for over 7 years and I have been with Barchester since 2020. I have experience in the hospital in the acute setting as a sister and Management in the private setting.

I and my amazing team will continue to deliver the highest quality of care and nursing to all of our residents as well as support their families and Friends

Please do not hesitate to contact me or visit us here at Flowerdown. I am more than happy to discuss the needs you may have for yourself or your loved one and show you around our lovely home and team.

Susma Rai
Susma RaiJob Title:Deputy ManagerJoined: 2025

I am Susma Rai, the Deputy Manager at Flowerdown with a deep passion for providing exceptional, person-centered care. Since 2019, I have worked as a Registered Nurse in the care home sector, gaining invaluable experience in supporting residents with both complex needs and everyday well-being.

I believe a care home should feel like home—a place of comfort, dignity, and warmth. My holistic approach ensures that residents not only receive the best clinical care but also feel valued and supported in every aspect of their lives. Working alongside our dedicated team, I am committed to ensuring Flowerdown remains a place of excellence, where families have complete peace of mind knowing their loved ones are in safe and caring hands.

Leanne Brown
Leanne BrownJob Title:AdministratorJoined: 2022

I joined Flowerdown Care Home in February 2022.

I believe in being passionate and caring, and this translates to the job I do here in the Home. My ways of working are to be organized and systemic which improves the way we process administrative work.

I enjoy being "front of the house" and often the first point of contact for relatives and friends regarding the administrative and financial systems within the home.

Jewerly Rattanarat
Jewerly RattanaratJob Title:Activities CoordinatorJoined: 2025

Hi Everyone, I’ve been working as an activity coordinator in care homes across the New Forest and Four Marks and started my career as a carer. I am passionate about creating engaging, meaningful activities because I believe they bring purpose, joy and a sense of belonging to people’s lives. Working with Barchester has given me the opportunity to expand my experiences, learn new approaches and develop ideas that make a real difference to residents.

I’m currently studying law part-time to grow my skills. I have travelled and lived in various places like South Africa and Thailand, which have shaped my love for connecting with people from all backgrounds. Outside of work, you’ll find me reading, travelling or seeking out any adventure- especially if it involves water or something thrilling!

Lee Webb
Lee WebbJob Title:Head of MaintenanceJoined: 2026

Hello, I’m Lee. I have been with Barchester for over 10 years. I am the senior head of maintenance and thoroughly enjoy my job. My interests are dog walking- particularly in the New Forest, I play the guitar and have done for many years, and I love to get lost in a book. My favourite read is The Hounds of Baskerville. I am very much looking forward to being a part of the Flowerdown Family.

Jander De Sousa
Jander De SousaJob Title:Head ChefJoined: 2023
Hello, I am Jander and I am the newly appointed Head Chef at Flowerdown Care Home. I was born in Brazil and came to England in 2004. My love for cooking started at a young age and I have been working in the hospitality industry at various restaurants and in other care homes for over 20 years.

I am very passionate about creating 5 Star quality food that meets the nutritional and dietary requirements. I have a NVQ in Professional Cooking and I have recently qualified from the 2024 Barchester Chef Academy which I am exceptionally proud of and intend to use what I have learnt and apply this at Flowerdown. In my spare time I love gardening and also creating new dishes and recipes.

Marcela Vasilu
Marcela VasiluJob Title:Head of HousekeepingJoined: 2023

Hello, my name is Marcela and I am the Head of Housekeeping here at Flowerdown. I have been in the UK since 2015 and I have started my career as a housekeeper in a care home, private cleaning and Head of Housekeeping in hospitality. I do my job with passion and determination and I am very proud of working with the Flowerdown team ensuring a high standard of cleaning and infection control.

Susan Goodhew
Susan GoodhewJob Title:Resident Ambassador

Susan is Flowerdown Care Home's resident ambassador. Sue is one of our kind-hearted and generous residents who shares her time ensuring her neighbours have a friend in her. Sue also is our resident cheerleader who rekindles the spirits of the staff when it is much needed. Sue is a well-loved figure here at Flowerdown Care Home and will be happy to give you a tour and share with you the countless memories we create.

Kirsten Brown
Kirsten BrownJob Title:Admin AssistantJoined: 2023

I joined Flowerdown Care Home in February 2023.

I consider myself to be a team player, organised, hardworking and compassionate with a strong administrative background.

Having worked within the tourism industry for many years, I have a passion for working with people.

Through my role at Flowerdown Care Home I can embrace this by connecting with our residents, their families and colleagues and assisting as best I can

Ian Tagg
Ian TaggJob Title:Head of UnitJoined: 2023

Hello, my name is Ian, and I’m the head of Magnolia Unit (the first floor in Flowerdown).

I’ve been a nurse for over 30 years, qualifying in Portsmouth in 1992. During that time, I’ve led a team giving 1 to 1 24-hour care to a prominent F1 figure as he travelled around the world and worked on a local NHS rehabilitation unit; the last 5 years of which I was the senior charge nurse/unit deputy.

In 2023, I stepped away from a management role seeking a better work-life balance and a return to providing high-quality, person-centred care. Flowerdown and the fantastic team within it were the people who gave me that opportunity.

I strive to provide outstanding care with a light-hearted approach, aiming to put both the residents and their families at ease. I pride myself on learning the residents’ personal preferences and idiosyncrasies to ensure they feel safe and at the centre of their care. I am always happy to listen to ensure we can make the lives of our residents the best they can be.

I look forward to meeting you

Iona Moore
Iona MooreJob Title:Head of UnitJoined: 2022

I am Iona Moore, Head of Unit. I have worked at Flowerdown for 3 years. My Passion is working with the elderly and providing outstanding person-centred care. I have been a nurse for a total of 15 years. 5 years of those I worked in a military hospital. Before becoming a nurse, I was a qualified farming engineer. I am very passionate about my job and I am very proud to be a part of the Flowerdown family.

Elvans Pascual
Elvans PascualJob Title:Senior NurseJoined: 2021

Hi! I'm Elvans Nurse at Flowerdown. I have 13 years of work experience in various healthcare settings that taught me multiple skills and one I wouldn't trade for the world.

As a Senior Nurse, my primary responsibility is to safeguard our resident's best interests and welfare. We value and cherish our residents like our own family. What is important to our residents is important to us.

We also envision becoming an outstanding care home and being recognised for our great team effort. And to be a part of our amazing team and strong leadership that will no doubt we will succeed.

Pat Elkins
Pat ElkinsJob Title:Laundry AssistantJoined: 2001

Pat has worked in Flowerdown since 2001 and the laundry is very much her domain. Pat enjoys her job and the residents likewise enjoy her daily visits and chats when she brings their freshly washed and ironed clothes back to their rooms. Pat takes pride in what she does and this is much appreciated by our residents here at Flowerdown Care Home.

Ian Gregory
Ian GregoryJob Title:GardenerJoined: 2013

I have worked for the care sector in many roles for over 20 years.

My passion for gardening has been with me for many years, starting with growing vegetables and house plants when I bought my first house, followed by creating a family-friendly garden for my children.

Now that the children are grown up, I'm enjoying designing a new style of garden for me and my wife, including building a summer house.

I have been gardening at Flowerdown since 2018, and the focus is to create a homely environment for the residents and their families.

I have weekly chats with the residents to discuss the current plans, my ideas and their wishes.

I have made a lot of new boarders at the front of the home and redesigned the raised beds in the back garden to include a climbing frame for new planting, which includes an area for the squirrels to feed, something that the residents enjoy.

Shomas Rai
Shomas RaiJob Title:Senior Care AssistantJoined: 2019

Hi, my name is Shomas, I began my new role as a senior care assistant in November 2022.

I started my Journey at Flowerdown as a Kitchen assistant but due to my passion for care, I had the opportunity to join the care team 4 years ago.

I love my new role and I am taking my NVQ 3 to Be able to improve my Knowledge and skills.

Mary Popadiuc
Mary PopadiucJob Title:HousekeeperJoined: 2023

Hello, my name is Mary and I am a Housekeeping Assistant here at Flowerdown. I have been working in hospitality for some time now and I can say working with people gives me so much satisfaction. I am a hardworking perfectionist and I am very proud of working here at Flowerdown.

Shubhangi Gulve
Shubhangi GulveJob Title:General AssistantJoined: 2023

I have worked at Flowerdown for just under 2 years. I work as a general assistant, hostess and housekeeper. Flowerdown feels like one big family, and I really enjoy working here. I love talking to the residents and hearing all their stories. I also run the book club here at Flowerdown, as my passion is reading, and I could be lost in a book for hours. I have gained valuable experience working here at Flowerdown, and I look forward to many more years here.

Monika Karki
Monika KarkiJob Title:Carer AssistantJoined: 2019
Monika Karki

I have been a carer for 6 years; I started my Care journey with Flowerdown. I really enjoy my job and am very passionate about ensuring my residents are well looked after and happy. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. In my spare time, I play basketball and have been doing so for many years. My biggest passion is singing. I often sing to the residents, and they really enjoy this.

Priyanka Gurung
Priyanka GurungJob Title:Carer AssistantJoined: 2022

Hello, my name is Priyanka, and I am a care assistant here at Flowerdown. I have worked here for just over 2 years. I joined care as I always had a passion to care for the elderly and to ensure they have a better quality of life. I was very close to my grandparents, and I feel they would be very proud of the person I am today and the qualities and experiences I have learnt along the way.

In my spare time, I enjoy dancing and going shopping with my friends and family.

Soban Rokaya
Soban RokayaJob Title:Kitchen AssistantJoined: 2022

Hello, my name is Soban, and I am the kitchen assistant here at Flowerdown. I have worked here for 3 years and really enjoy my job. Whilst working at Flowerdown, I have completed my master’s degree. I have also gained valuable experience in food preparation, maintaining high standards of hygiene and the day-to-day operation in the kitchen. I take pride in being a reliable team player and contributing to a positive work environment. I enjoy seeing and talking to the residents. Flowerdown has really helped with my confidence and social interaction.

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