St George's Nursing Home

I have never met so many caring, loving staff as I have here. They are so helpful; they make my mum so welcome. It's like home-from-home. Thank you.

Very impressed with the care.

Thank you from the bottom of my heart; it means a lot to know that Mum is happy.

My husband has Parkinson's and Dementia and is currently a resident in St George's. St George's is unique in that it has a clinically trained management team whose hard-earned experience has harmonised into a 'top-down/bottom up' management approach which focuses on staff training and prioritises residents' care needs. From the initial assessment to service delivery, all members of the St Georges's care team know what collaborative, patient-centred care is and more importantly, have the expertise and training to implement and deliver that. Astute nursing care, together with a team of carers and ancillary staff with a shared care ethos has resulted in the provision of a consistent, high calibre level of care which means I no longer need to worry about my husband's safety or well-being. That's important, given I had to terminate a previous respite placement with a another provider due to care concerns. Suffice to say, St George's has given me a fresh perspective on residential aged care.

My friend has been in St George's on three occasions for respite care, she has been in other care homes previously, but St George's is the one I am most happy with if she has to be anywhere other than at home.

How very lucky we have been finding St George's for my mum. The staff are exemplary every day, and it feels like a warm, big, happy family, and they are always available for us. Mum has had depression for 22 years and dementia. St George's have worked their magic - got her out of bed and mixing with people and joining in all the activities - it truly is a miracle.

managed. Most impressive of all were the nursing staff, from the clinical lead, who was extremely knowledgeable, compassionate, and efficient, to the rest of the nursing team, who were also dedicated and sympathetic. It was noticeable that patients were being observed on a continual basis, and that nothing was too much trouble. Attention was given to even the smallest details, and at all times, there was a warm and genuinely friendly and caring approach towards the residents as well as to any visitors.

The food was varied, well cooked and very well presented with good choices.

I cannot recommend St George's highly enough. My husband was there almost four years, during which time, the care and support he received were outstanding, and by extension, the wider family were also supported. His care, especially during his final days, ensure my husbands passing was as dignified and pain-free as possible. St George's are not cheap, but they are worth every penny for the peace of mind and care.

My late mother-in-law was cared for at St George's for several years. She suffered from dementia, which initially affected her memory with a bit of confusion thrown in, but latterly became very severe in the dreadful way dementia does. The care she received at St George's was second to none. We were continually impressed by the dedication of the staff, who truly cared about the residents, doing all they could to ensure that they were happy, occupied and enjoying their time there. We are completely satisfied that my mother-in-law was safe and well cared for at St George's, which gave us peace of mind. At the end of her life, we couldn't have asked for more compassion and understanding of the situation, and will be forever thankful that they allowed us to come in and spend precious time together, despite Covid. I have absolutely no hesitation in recommending this remarkable home to anyone who needs either temporary or permanent care for themselves or a loved one.

I had a full knee replacement and stayed here for post-operative recovery. The manager was very helpful, fitting in with the hospital dates and ensuring that I had everything I needed. The staff were so kind, knowledgeable and caring. The food was fabulous with a great choice. I would not hesitate to recommend St George’s Nursing Home to anyone. The home exceeded my expectations.

They have looked after my son for many years. He is very happy here, and they are all very kind and keep me informed.

St George’s have been a brilliant support to our Mum and our family since 2016 when we used their home care services. All home care staff and admin staff were lovely and caring. Mum moved into St George’s as a permanent resident in the summer of 2020. Despite the year, we have had with Lockdown, St George’s have been brilliant with Mum and also helpful to us with providing Covid safe visits when possible

My wife has been in care at St George's for over two years and up to the pandemic, I was able to visit her every day and was always impressed with the care she received. When lockdown started, all efforts were made to ensure contact could be maintained either by Skype or phone initially, then by gazebo - sanitised and screened room, or now with limited contact. It gave me great peace of mind throughout these times to know my wife was being cared for by a committed management and staff.

One issue I have noticed is that some residents find eating their main meal at midday difficult, as they are used to the main meal in the evening and I think this problem could be overcome fairly easily if meals were prepared for lunchtime, as at present, but reheated for the evening for those residents who preferred (very few items would be any problem - and these could be omitted from the evening meals).

During the period of more than a year, I have been a resident here and for the 2 years before that when I regularly visited my father-in-law when he was a resident in St Georges. I have been very impressed by the facilities, activities and standard of care. One thing I would like to note, however, is concerns regarding the limited choice of food available to vegetarian residents. Two of my now-adult children are vegetarian and I know how wide a range is possible.

My mother was admitted into St George's after a spell in hospital. We were already using St George's for home help and were already impressed with their care. She settled in immediately and respite changed to permanent when we saw how much she was enjoying the company of the other residents and the care of the staff so much. She is smiling and joking again and re-learning the social skills she had lost.

Unknown at the start of the placement, Mum's stay at the home was only going to be for 3.5 weeks. Mum was assessed as a patient at the local hospital, which was carried out promptly after my request and I was touched by the sensitivity and compassion shown by the assessor during this first meeting. I'd already visited some other homes and St George's became top of the list. This was due to the environment within the home: clean, bright, fresh; type of room available, price range and communal spaces; courtyard garden included. We found that staff were friendly, caring and seemed very happy in their work. Some staff were long standing nursers/carers at St George's. We were always offered a hot drink whenever we visited. My sister and I felt confident that Mum's needs were going to be met appropriately and we weren't disappointed. Mum liked her cosy room and she was cared for appropriately when she remained alert and chatty and also when she needed peace and quiet. We couldn't have wanted anything better for her.

St George's Nursing Home was excellent. The team were caring, well led, reliable and treated with respect and dignity. Any medical concerns were highlighted to our family quickly and the team followed through on all health concerns. The communication was very good and my mother was happy with all the people who supported her.

My sisters' final months were spent with as much compassion and relief from pain as was possible, which is a huge comfort to the family.