Langdale Nursing Home

My daughter has been comfortable and happy with you.

Staff always pleasant on the phone.

Nothing appears to be too much trouble for any staff member.

I would like to commend the senior carer. She works very hard and is always smiling.

Wonderful caring people who are looking after my mother so well. They are so kind to her and me, her family can rest assured that she is being so well looked after.

All staff are kind, helpful and understanding. Also management. Thank you.

Langdale is a well kept and well-run nursing home. The staff are very hard working, reliable and trustworthy. All the staff make you feel very welcome, nothing is too much trouble and they always make time to talk to you about any concerns you may have. The gardens are well kept and a good extension to the home, which is always spotless. I would thoroughly recommend Langdale to everyone!

My brother has been resident at Langdale since 1993. I cannot fault the care he receives and the support he is given in addition to the excellent nursing care. All his needs are catered for.
The staff at Langdale, nursing, carers, domestics are friendly and I know my brother is very happy despite his disabilities.
It is always a pleasure for me to visit him at Langdale.

My only complaints are that there is a poor choice of food and residents are often left alone with no one watching over them.

When I spoke to the home manager I instantly felt relaxed and finally listened to.
Dad when for 2 weeks respite at Langdale and every one made him and us feel relaxed and welcomed.
Behind the scenes, they really helped with setting up social services, his medication and issuing him with a mobility frame.
I would and have mentioned this home to other people to recommend it.

Whilst this review is for June 2017, my comments reflected Langdale's consistency over several years. The care provided at Langdale for my son, who was involved in an RTA several years ago, is very professional and caring. All staff and management go the 'extra mile' in the execution of their responsibilities.

I cannot fault the care, consideration and time given to my stepfather whilst in Langdale. His dignity was maintained throughout his stay and the best recommendation I can give is when we asked him how he felt about being in Langdale and he said 'My dear, if you reach the stage in life when you have to come to one of these places, I couldn't be anywhere better'.

My step son has been at the care home for several years now and would recommend this home, as he has been taken very good care of. The staff are very helpful and it has been the best care home he has ever lived in.

Extremely good care from the care staff, they are always polite and respectful when dealing with my father. His overall health has improved during his time at the Langdale facility. I think the home could benefit from a lick of paint, some of the rooms and communal areas look a little tired.

Over the past few weeks, Mum has had a bad cough, but the carers have really spoilt her. She's had breakfast in bed some days when not feeling too grand.
Other days she's been well looked after in the communal lounge.

Staff all really friendly always say hello and always offer tea or coffee on the tea round.
Good food. Always try and sort out any queries if possible. Good activity programmes and entertainment. Lovely garden.
Would like easier internet access i.e generally Wi-Fi not different suppliers for each room
(Sky etc)

Although my period of contact with Langdale Nursing Home was short, my sister-in-law was very well looked after. Although ill, she felt safe and comfortable and liked the staff. I felt her needs were attended to and nursing care was very good. When she passed away all arrangements were attended to promptly.

Care Staff and Nurses are great and my father gets professional and timely care. If only the admin and management were as good. You have conversations with management and come to agreements over issues and these conversations are clearly not recorded or passed on.
Charges made in error to a sundries account due to admin not aware of care requirements or previous agreements with the management team. Items he has in his room (purchased by family) are charged for even though he already has the items.
Emails to management to resolve issues are not replied to in a timely manner. Currently waiting for a response to an issue raised more than 3 weeks ago. The previous request in May never answered.
Generally, my father enjoys the quality and selection of food at the home with alternatives always available should he dislike the daily menu. However, when visiting this week, I was amazed to see food placed in the portable hotplate nearly 2 hours before lunch. This is a long time for food to sit around, albeit covered and kept warm.

A very nice, clean and welcoming place.

Always striving to improve and real caring going on all of the time.

Very friendly and very good with my father. With all his needs and the care he received was very good.
Lovely staff, they made his stay with them very good. It was his home, not just a nursing home. That's what they told him on arrival and it was very true.

An excellent home, exceptionally well run. Far, far, better than anything else found elsewhere and after some bitter experiences. Cannot find anything remotely negative to say about Langdale, residents here are very fortunate indeed to be in such an amazing environment.
Thanks and well done to absolutely everyone in the team at Langdale. You are all very much appreciated.

My brother is very happy at Langdale Nursing Home, they look after him very well and help with his needs, he takes part in several activities within the home and also in the community, the staff are always happy to help when needed.

I came to visit my mother yesterday evening- my mother was happy she had eaten (been fed her tea) she was clean and relaxed - you cannot ask for anything else- really pleased with how my mother has come on.

Mum has been at Langdale for nearly 2 years now. She has been treated with love and dignity from day one. I cannot praise the staff enough. The activities at Langdale are really good and in the summer months there are beautiful gardens for the residents to enjoy.

Because I am younger, I prefer activities on a one to one basis our garden therapists supports me with board games and computer, I would like Wifi in my room but I can get it in the lounge. The garden therapist takes me shopping when I need clothes or shopping and recently he too me to the cinema and that was very nice. I like my food and Langdale has made every effort to facilitate me changing meal times to suit me when I have visitors. I would like more privacy I do not like staff contributing to my conversations with relatives but I do not mind them listening, my visitors are here to see my not them. My rooms is good as it allows me to move freely on my disability scooter. I have had several concerns which have been dealt with by the management punctually.

Kind, caring staff, clean and friendly.

Following a major stroke my husband spent the last 2 years of his life at Langdale. He was happy there and I cannot fault the care and attention given to him. The end of life care given to him in his final days was excellent, their care extended to the family too, welcoming us at anytime of day or night, and supporting us through the difficult times. Nothing is too much trouble for them, and the rooms and gardens are maintained to the highest standard. I have no hesitation in recommending Langdale to anyone.

Langdale Nursing Home is a very warm and friendly home. All the staff are very caring and considerate, nothing is too much trouble and they always find time to chat if you have any concerns of your loved ones. Everyone is made to feel welcome. When weather permits they have BBQ's and tea parties in the gardens which are enjoyed by the residents, their families and friends. I cannot speak highly enough of Langdale Nursing Home.

Finding a good care home in which you trust to place your relative is a very stressful experience. Thankfully Langdale Nursing Home is a care home in which I have the utmost faith and know that the care they give my dad is excellent. My dad is very happy and content at Langdale Nursing Home. He is well looked after, fed wonderful wholesome food, always clean. There is entertainment and activities for him to join in with if he so wishes. Residents are treated with respect and dignity and the staff are very caring, both medically and pastorally. The ambience is one of a large family, not of a clinical institution. Visitors are always made to feel welcome and included. I would highly recommend Langdale Nursing Home.

A welcoming and very friendly nursing home. All staff look after residents/patients in a professional manner, treating them with dignity and understanding. The whole building is thoroughly cleaned every day and smells clean. The food is cooked on site, it smells, looks and tastes delicious with widely varied daily food served in rooms or in common rooms. Residents look as though they are well cared for. There are daily activities and brought in entertainment from time to time. The gardens are lovely and well looked after. Residents are safe and monitored. Visitors always welcomed with a smile, a chat and given support when needed. This nursing home is clearly very well managed with all of the priorities in the right place. Overall keep up the good work, well done.

Most of them are friendly and helpful. Langdale is a very nice environment to be in. The activities are very good.

It's always a very welcoming visit when my wife and I go in. The staff are always very busy but at the same time very caring and enjoy what they do. My father-in-law is a lot happier there and is looked after very well. He joins in with all their activities that go on, which keeps him active mentally as well as physically.

My husband uses Langdale for respite breaks for me. He is bed bound (massive stroke) and cannot speak a single word. The staff are very very nice and caring - but nice to each other (which we do not always have in domiciliary care). The same staff have been there for a long time which proves management are getting it right (again not like domiciliary). Room and home is very clean, I cannot fault it in any way.

I have been visiting Langdale for over 10 years on behalf of the local Parish Church for the last 3-4 years. I have noticed a marked growth in the empathetic care for the residents. There is a high ratio of staff to residents and emphasis on mental stimuli for those capable of enjoying it.
In summer they are encouraged to sit in the garden in a shaded spot where simple games are played. Recently, this month, I have witnessed the gentleness and tenderness of patients in the final stage of life. The ratio of staff to patients is very good and the whole home is immaculately clean.

My wife has been in Langdale 10 years this October 5th 2015. We have been looked after, fantastic in every way and we recommend Langdale Nursing Home to anyone who is in need to go in a nursing home.

Mum was here in 2013 and was very happy, thinking she was in a hotel. She was cared for very well and when Dad visited, they treated him very well too. So when it was time for him to go into a home, Langdale was our first choice, he is very happy and content, therefore we are happy too.

Very helpful, friendly, cheerful, nothing too much trouble.

Both my parents have spent their last years with the staff at the Langdale Nursing home and were treated with the utmost dignity and care, nothing was too much trouble for them and they had no end of patience. I couldn't of managed without them. They were also very supportive when the end came. I can't praise them enough.

My nan came into the home for end of life care and we couldn't have found a better home, All staff were fantastic and caring and did their all to make her comfortable, highly recommended, the activities were fantastic and the home was very clean and efficiently run.