Langdale Nursing Home

11 The Avenue, Alverstoke, Gosport PO12 2JS
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9.4 65 Reviews
  • Langdale Nursing Home, Gosport
Langdale Nursing Home provides 24-hour care for a number of adults with high dependency nursing needs. This family-run business of 47 years is managed by two sisters.

Their philosophy of the care is wholly patient-centred and holistic in nature and this is reflected in all aspects of residents' daily lives. They continually strive to maintain a cheery family atmosphere whilst providing the very best of nursing care.

Langdale is continually maintained and invested in to enhance the facilities on offer to all residents.

A varied programme of daily activities is organised to enable all residents to lead as fulfilling and active lives as they wish to do so. A Lifetime member of the National Activities Providers Association (NAPA) and 4 dedicated staff provide both indoor and outdoor therapies including: quizzes, board games, craft work, music therapy and gardening. Trips out arranged for shopping, sailing, power boating, the beach, etc...
langdale has its own wheelchair assessible minibus.

Langdale employs a team of professional staff, mostly from Gosport and a few from overseas, who undertake regular training updates to maintain a workforce which is motivated, dynamic and fit for purpose.

Langdale is close to many local amenities including shops, the community centre, restaurants, pubs and cafes. It is also a short walk from both local parks and the beach.

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Care Provided by Langdale Nursing Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Other Care Provided
  • Bariatric Care/Obesity
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Nursing Care
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Owner
  • Mrs R E Kelly, Mrs B J Kelly and Mrs R E McBride
  • Person in charge
  • Rebecca McBride (Registered Manager)
  • Admission Criteria
    • Pre admission assessment
    • Ages 40+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Langdale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400

  • This excludes items of a personal nature such as Hairdressing, Chiropody, Toiletries, Hospital escorts, trips out etc..
  • (these prices are only a guideline, please contact Langdale Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting, but Protected Mealtimes


  • Parking

  • large on-site car park


Langdale Nursing Home Reviews (65)

Total of 65, showing 21-40
9.4

Langdale Nursing Home has a Review Score of 9.4 (9.358) out of 10, based on 8 reviews in the last 2 years. Over all time Langdale Nursing Home has 65 reviews.

Overall Experience

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  • 21
  • 4
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Date Published

65
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57

Review from Harry M (Husband of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

You covered Covid very well, and the shed in the garden was very good being both warm and comfortable.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you for your positive feedback, it is much appreciated.


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Review from Marie F (Niece of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care given to my uncle. The whole staff from the top to the bottom are caring and do a wonderful job which I am aware can be very demanding at times. They are always happy to discuss any concerns or questions which I have.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you for your feedback which is very much valued and which I will pass on to the rest of the team.


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Review from Stephanie D (Daughter of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved here in January. He has been very happy there and received the care he needs. Any problems (small ones) have been dealt with quickly. The staff communicate with me when necessary. Everyone is very friendly and helpful. Unfortunately I haven’t been able to visit inside but hopefully can
do this soon. I can not give the rooms a rating. Visiting arrangements are well organised. I had reason to talk to the owner about a training issue with staff and this was dealt with sympathetic ally and quickly.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you for your positive feedback on our service which I will cascade to the team. For your information we are now conducting close contact visits indoors in a dedicated room and appointments can be made with the activities team in the normal manner.


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Review from Marion S (Daughter of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to Covid, I've been unable to visit inside Langdale. However, the care my father has received has been of a very high standard. Langdale has allowed visits that abide totally by Covid guidelines so all parties feel safe and secure. Dad is happy and his needs are met. There is good contact between
Langdale and myself, so I am kept up to date on any information as necessary. Staff I've met are cheerful and happy and I look forward to visiting as normal when possible.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you for your kind remarks which I will pass on to our care team today. We very much appreciate your positive feedback after a difficult year due to the pandemic.


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Review from Jean P (Sister of Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are very happy with his care at Langdale.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you for your positive review which I will pass on to our team.


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Review from P R (Mother of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I normally find the staff helpful when I phone up. Also helpful when I visit.

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Review from Y L (Cousin of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be very clean, friendly and welcoming. The residents are mixed capacity and I think that they are given opportunity to do more than sit and watch television. I found that the care is very personal, caring and hands-on. They are always available to talk about my relative should I
have any questions.

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Review from J W (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was moved in fast and the staff made it an easy move with an easy to access room to prepare.

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Review from Rod D (Friend of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over almost four years, all at Langdale have always gone the extra mile to provide what can only be described as the very best of attention in sometimes challenging circumstances. I have no hesitation in saying that all aspects of the care given is head and shoulders above previous experience of so-called
premium providers. Congratulations to every single one of a very dedicated team.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you very much for your very kind and positive comments which I will pass on to all our staff.


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Review from V C (Wife of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very happy and settled at Langdale Nursing Home.
The staff are very dedicated. His nursing care is second to none, and he is always treated with kindness and a great deal of tolerance for his condition (Parkinson's).
The standard of cleanliness is very good and residents have fresh clean
clothes every day.
Also, I like the way his alarm buzzer is always answered promptly.

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Review from Alan W (Son-in-law of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Langdale have excelled themselves over the last 24 months in all aspects. I can only praise ALL whom work at Langdale. We are looking forward to being able to look at the daily carers comments when they are electronically available to us, this transparency "oozes" nothing but confidence about Langdale.
Once again thank you and well done.

Reply from Becky McBride, Partner at Langdale Nursing Home

Thank you for such positive comments which I will certainly pass on to our team.


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Review from C L (Sister of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sorry but I find it very hard to put down in writing, but I will say Langdale has been great for my sister. The carers are brilliant and this is the best place for my sister.

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Review from L C (Son of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing staff are very quick to identify signs of sepsis and ensured immediate hospital treatment, resulting in full and effective recovery. Always seem to be aware of residents' mental and physical situations and able to identify subtle changes very early.

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Review from Anne B (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My (step) mother has been at Langdale Nursing Home for nearly a year now and seems very settled. At times because of her dementia, she can be a little difficult at times but the staff are very patient, kind and caring. She is always clean and well dressed. I would highly recommend Langdale and its staff.

Reply from Bethney Kelly, Partner at Langdale Nursing Home

Thank you for your kind words which I have passed on to our staff.


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Review from Carmel E (Sister of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit monthly. I find Langdale great, never a smell. Residents never moaning and always clean. Always staff in the lounge. Food always looks homemade. A very happy atmosphere.

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Review from Ann J (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home saved my mother's frail life, gave her a purpose, treated her with respect and kindness. All the staff really care and bother about their residents. The food is excellent, the home clean. This really is a home and each resident is treated as an individual.
1st class service to relatives/friends.
An excellent care home, in fact, the best.

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Review from Josephine G (Mother of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been comfortable and happy with you.


Staff always pleasant on the phone.


Nothing appears to be too much trouble for any staff member.


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Review from Susan G (Daughter of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful caring people who are looking after my mother so well. They are so kind to her and me, her family can rest assured that she is being so well looked after.

Reply from B Kelly, Registered Provider/Partner at Langdale Nursing Home

Thank you for your comments which are very much appreciated.


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Review from D B (Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are kind, helpful and understanding. Also management. Thank you.

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Review from G K (Son of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My only complaints are that there is a poor choice of food and residents are often left alone with no one watching over them.

Reply from Becky McBride, Registered Manager at Langdale Nursing Home

Thank you for your comments which I would be happy to discuss when you next visit your Mum.


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Current Review Score: 9.4 (9.358)

Overview of Review Score

The Review Score of 9.4 (9.358) out of 10 for Langdale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.558 for Langdale Nursing Home is calculated as follows: ( (63 Excellents x 5) + (22 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 95 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Langdale Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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