Laurel Bank, Salisbury Road, Calmore, Southampton SO40 2RW
Laurel Care home provides a supportive, safe and friendly environment for residents who require general or dementia nursing care.
The home has more than 30 years experience providing individualised holistic care.
It does this with an emphasis on safety, dignity, comfort and individuality.
Staff at Laurel Care Home are dedicated to ensuring all residents achieve a happy and fulfilling life in a homely environment which demonstrates sensitivity to everyone’s individual needs.
The care home serves people in the New Forest and Southampton area.
Owner: Laurel Care Home Ltd
Person in charge: Felicity Dennis (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke
Admission Information: No admissions under 65 years of age..
Single Rooms: 60
Rooms with ensuite WC: 60
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Laurel Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Laurel Care Home has a Review Score of 8.1 (8.083)
The Review Score of 8.1 (maximum of 10) for Laurel Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Laurel Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Laurel Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.083 Points relating to the number of positive Reviews for Laurel Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by J U (Daughter of Resident) on Tuesday 14 March 2017. Relates to February 2017.
I have found Laurel Care Home to be of excellent standards in all aspects. The highest care whether it be nursing or carers, the food is excellent so is the cleaning. The activities are all good for those able to partake. All of the staff are approachable and whenever I visit which is often they all have a friendly word and smile. I have only praise and would thoroughly recommend this nursing home.
How likely would you be to recommend Laurel Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Laurel Care Home