






Laurel Care Home is a family-run nursing home in the New Forest and Southampton area which provides a homely, supportive and friendly environment for residents who require exceptional residential, nursing, respite and palliative care. The team recognise that making the right decision when it comes to finding the right care home for a loved one is often daunting and difficult. They have nearly forty years of experience providing excellent, individualised...
Care Provided by Laurel Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
As a nursing home prices are very much based on the individual needs and intensity of each resident. Please give us a call to discuss this in more detail.
The price(s) shown are provided by the care home. Contact Laurel Care Home for full pricing details and T&Cs.
Contact Laurel Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Laurel Care Home Ltd
- Private Owned
Person in charge
- Felicity Dennis(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (60)
Visiting
- Visiting is currently by appointment only and restricted to named visitors due to current Covid 19 restrictions. A lateral flow test needs to be taken on the day of the visit and recorded on the Gov.uk website. The text or email showing a negative result will need to be shown to reception prior to entry. Full PPE is required before entering the building and ALL PPE must remain in place during the visit. Please contact the home to make arrangements.
Parking
- There is ample parking available in the grounds of the home.
Laurel Care Home Reviews (50)
Laurel Care Home has a Review Score of 8.9 (8.911) out of 10, based on 6 reviews in the last 2 years.
Over all time Laurel Care Home has 50 reviews.
My 94 year old father had a 6 month respite stay after a fall at home and hospital stay. He was well cared for, soon loved all the care staff and was very settled. His condition improved enough to go home but said when needed he will be back. They made him feel safe and secure and loved.
It was an absolute pleasure to look after your father. We will welcome him back with open arms when he is ready to come back.
What matters most to me, as the daughter of a long-term resident, is the exceptional team at Laurel. They consistently go above and beyond to create a warm, homely environment, offering a wide range of activities, outings, and entertainment that truly enrich residents' lives.
The meals are home-cooked, delicious, and varied, with plenty of choice. I'm always kept well informed about my mum's progress, achievements, and any challenges she may face, which gives me great peace of mind.
I feel incredibly reassured knowing my mum is in such capable and caring hands, and I would highly recommend Laurel Care Home to others.
Thank you for such kind and lovely words. It is our absolute pleasure to look after your mum.
Too many people to thank for their kindness and ultimate care for my dad.
As we the family are into last part of his journey in life, I am so grateful for what they have done and continue to do so. I am truly grateful to all staff for looking after my dad.
Laurels Care Home never to be forgotten in my dads life.
Thank you for your kind words and support, it is our absolute pleasure to care for your father.
Laurel Care Home has been the best care for my grandmother. She moved to this home in February 2024 for nursing care and the care she has received has been second to none. I am always kept updated on her needs and if she requires any medical attention. The home is always clean. The staff are always friendly, welcoming, organised and always put on many activities for the residents. I couldn't ask for a better place for my grandma, knowing she is well looked after certainly takes a lot off of my shoulders.
Thank you for your kind words. Its a pleasure and honour to look after your grand mother.
My father, who has dementia and Alzheimer's has been so wonderfully looked after this year. He is a private person who has welcomed the care he has received. He is always mentioning how nice 'the carers' are, that includes all staff: receptionists, laundry, catering, 'pink ladies' (although he doesn't join in activities), gardeners and DIY/maintenance staff. Dad likes to see what's going on outside. He was a great gardener. All nurses are approachable and act instantly on any worries or concerns that I may have. I really can't thank them enough. My father has another family in this home who I can trust and be assured that I do not worry about his care.
Thank you for your kind words. It is our absolute pleasure to look after your father. We look forward to caring for him for many years to come.
Laurel Care Home is everything I could have hoped for for the care of my Father. The facilities, his room and care provided is first rate. Most of all it is the staff, they are friendly, caring communicative and professional and I have full trust in them. Since my Dad arrived at Laurel Care home I have relaxed in the knowledge that he is safe, well and happy. Sleeping is now a lot easier at night.
Thank you for your kind words and support, it is our absolute pleasure to care for your father. We look forward to providing many more good nights sleep for both of you.
We cannot praise Laurel Care Home enough. My father stayed here for the last few weeks of his life and he was treated with the utmost respect and care. The home is lovely, the staff are lovely and my father was happy here and we knew he was getting the best care. I cannot thank the team enough. Special thanks to the staff on reception. Both are lovely ladies.
Thank you for your lovely comments. It was our pleasure to look after your father over the last couple of years for respite and then permanent in his final weeks. He was a lovely man and will be missed by everyone. Wishing you and your family well.
Laurel Care Home is special. We entrusted our mum to their care, and they took away all our worries. Mum could not have been in a better place. All the staff that cared for Mum were just so caring, kind and compassionate. Her room was lovely. The food was great. They didn't just look after Mum; they looked after her family too. Always asking if we were ok. An extraordinary place with exceptional staff.
Dear Kaye, it was our absolute pleasure to look after your much-loved mum and all her family. We wish you all well and look forward to seeing you all at our Fete in the summer.
Mum has been a resident for nearly two years. She has dementia and limited mobility. She is very well cared for and has a lovely room overlooking the well-kept, established garden. The staff are very helpful and friendly, and communication is good. There are lovely facilities for residents to spend time in as well as regular entertainment. Unfortunately, Mum chooses not to participate but loves her planned days out.
My review of the Laurel Care Home is very positive and honest. When we were looking for a facility to care for Mum last year we were impressed by what The Laurels had available! Unfortunately, Mum has become totally bedbound unless being hoisted out of bed and cannot appreciate all the facilities on offer. When I answered the value for money box below I have to say that The Laurel is one of the most expensive facilities, and I was shocked not to have received the funded nursing care as this was kept by The Laurel.
Mum is not only well cared for but she also enjoys all the activities and outings. The staff are very caring, appreciating her needs and take care of all her medical needs ensuring she gets all her medication at the right time. Her room is well equipped with a view of the garden where she can sit out on a nice day. The care home staff keep us well informed of any problems.
Thank you for your kind response, it is so important to us to hear from families that both they and their loved one are happy with the home we share together. We will keep ensuring that we provide the very best in every way that we can for your lovely mum.
Mum has been resident since February 2020. Mum had mild dementia on1st entering, this has progressively worsened over the 3 years along with her physical mobility. Mum always tells me how safe and secure she feels. She loves her room and always feels well looked after, telling me how kind and caring the staff are, which I totally agree with. She loves the food and appreciates the quality of it. Her room and the home as a whole always seem very clean. There are activities to join in every day, sadly Mum is very deaf so struggles in social situations, thus choosing more and more not to join in. I have only given 4 stars for facilities as I feel its a shame that the main communal rooms are on the 1st floor and not ground level. I've only given 4 stars for value for money as I believe the home now receives well over £6000 a month from private and NHS funding, which I personally feel is a little steep for the level of overall care Mum receives at this moment in time.
Thank you for your kind review, and we are so pleased to note that Mum feels safe and secure. We will work to ensure that Mum does not feel excluded in any way from any of the activities, she did love going up in the lift to the activities in our communal rooms and was an avid member of our knit...
My mother has been at Laurel Care Home for nearly two years and has been extremely well cared for. The rooms are excellent and the staff is very kind and friendly. The food is excellent and I have been very happy with the support Mum has had. The nursery care has also been very good.
Thank you for your kind review. So very pleased you are happy with Mum's care, and we will keep on giving as much love and attention as we possibly can. It it very important to us that families feel welcome and involved and are happy with their loved ones' care.
My mother has been living at Laurel Care Home for five years and I have never had an issue with them. She is well cared for and has always felt very safe. Her wishes have always been respected. Although she is very infirm she is taken out on trips and this adds to her mental well-being. I feel reassured that Laurel Care take great care of her and for that, I will be eternally grateful.
Thank you for submitting your review - we aim to always provide a home from home atmosphere, which we share together between our lovely residents and our caring staff. It is an absolute pleasure for all of our staff to be with Mum and help care for her and it means a great deal to know that her family is happy too.
The home is always well staffed and are friendly and helpful. It is always clean, tidy and the gardens are really well tended to. There are daily activities which are varied to keep things different. Weather permitting staff quite often take the residents into the garden.
Thank you so much for your kind review. It is our pleasure to look after our lovely residents, and we do all we can to ensure that their days are interesting and varied, as well as comforting and friendly for all who spend time with us.
The care given to my mother exceeded our expectations although I had to request a bath and hair wash for her. Mum stayed for two weeks respite to give relief to me and for her own health and safety. We were hoping that mum would wish to stay permanently but she missed her own home - mum is 102 years old. Mum commented that she was impressed with the care given and could not fault anything.
Its been a pleasure to look after your mother for a second time and we are so happy that we were able to accommodate your request and she stayed for a little bit longer until she is well enough to go home.
Our father spent his final year at Laurel during which time he received excellent care during his last days. My sister and I stayed with him overnight and the staff could not have done more for us or dad we would definitely recommend Laurel Care Home.
It was our pleasure to care for your lovely dad and make things as comfortable as possible for him and yourselves during his last days. Thank you for your kind words and recommendation of Laurel Care Home.
I have put my mother into this care home because she had a few days' respite there a few years ago. They were so kind and gentle with her that I decided to use this home when she needed full-time care. Now 103 she is very contented. The room suits her and she enjoys the food. The staff are very helpful from the time I walk through the main doors until my visit is over. They keep me informed if they feel I need to know anything.
Thank you for your wonderful review of Laurel Care Home. Mum is such a lovely lady and we all enjoy her company and caring for her. Your kind words about the staff and care received in supporting both mum and yourself are much appreciated.
After a great struggle to find a home for my sister in law we found Laurel Care. All homes are a lottery and in this case, we came up trumps. My ratings of excellent may seem over the top but I would stand by all of them. With the choice we made there were never any regrets only many, many thanks and peace of mind.
It was our absolute pleasure to care for your lovely sister in law. She was such a wonderful lady and loved by all the staff here. Thank you for your kind words and thoughts about the home, it is very much appreciated.
The level of cleanliness is of a high standard throughout the home.
Thank you for your kind words and review of Laurel Care Home, it is our pleasure to care for your mum. Lovely to hear you are happy with the care she receives and the support of our wonderful team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Laurel Care Home.
There are no upcoming events for Laurel Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Laurel Care Home.
Accreditations
There are no accreditations posted yet for Laurel Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Laurel Care Home
What types of Care is Laurel Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Laurel Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Laurel Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Laurel Care Home to the centre of Southampton?
5.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laurel Care Home to verify any information. View our terms and conditions. Laurel Care Home has an Enhanced Service -more info.