Newton Lane, Romsey SO51 8GZ
Marie Louise House, located in Romsey, Hampshire has a team of caring and respectful professionals who can provide residential, dementia, nursing care.
All residents have their own care plans and the team believe that relatives should be kept up-to-date with the goals of continuous care.
Alongside professional care, the home's policy includes support for the spiritual needs of residents, allowing individuals to get satisfaction out of life, as well as experiencing quality care.
Group: Healthcare Management Trust
Person in charge: Margaret Duncan (Home Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 51 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 51
Shared Rooms: 0
Rooms with ensuite WC: 51
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Marie Louise House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Marie Louise House has a Review Score of 4.9 (4.917)
The Review Score of 4.9 (maximum of 10) for Marie Louise House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Marie Louise House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Marie Louise House is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Marie Louise House is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 0 Reviews ÷ 10.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Marie Louise House?
Reviewer Connection to Marie Louise House
Review submitted from a Postal Card by Angela M (Daughter of Resident) on Friday 9 October 2015. Relates to September 2015.
My mother has been a resident at Marie House for 18 months. She arrived very frail, confused, frightened, skin and bone and unacceptable of change she is 84. Marie House have been completely pro-active in bringing my mother back to not only a good state of health, but also mind. Through good observation with nutrition, she has put on 1 ½ stone in weight and with their dedicated care and encouragement she now joins in most of the daily activities and socialises with the other residents. It is a lovely environment for her to be in and complete peace of mind of me knowing that she has the best of care and most importantly she is happy.
How likely would you be to recommend Marie Louise House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Marie Louise House