They have been wonderful with her, and she has really been very happy there.Graham G(Son of Resident/Service User)
They made all our visits to her so much easier. Overall we couldn't thank everyone enoughD F(Daughter of Resident/Service User)
At Marie Louise House, the staff really care about my wife and her fellow residentsM W(Husband of Resident/Service User)
They have been wonderful with her, and she has really been very happy there.Graham G(Son of Resident/Service User)
They made all our visits to her so much easier. Overall we couldn't thank everyone enoughD F(Daughter of Resident/Service User)
At Marie Louise House, the staff really care about my wife and her fellow residentsM W(Husband of Resident/Service User)
Marie Louise House, located in Romsey, Hampshire has a team of caring and respectful professionals who can provide residential, dementia, nursing care.
All residents have their own care plans and the team believe that relatives should be kept up-to-date with the goals of continuous care.
Alongside professional care, the home's policy includes support for the spiritual needs of residents, allowing individuals to get satisfaction out of life, as well as experiencing quality care.
Contact Marie Louise House to confirm what's included and get a personalised quote:
The Resident will, however, remain liable for the Total Fees if FNC funding is withdrawn or if the CCG defaults on payment.
The price(s) shown are provided by the care home. Contact Marie Louise House for full pricing details and T&Cs.
Marie Louise House has a Review Score of 9.6 (9.574) out of 10, based on 16 reviews in the last 2 years.
Over all time Marie Louise House has 51 reviews.
The staff ensured that Mum and Dad saw each other...
You are an amazing team and I thoroughly recommend you to anyone facing the hard decision of finding suitable residential care for a loved family member.
Thank you for such a wonderful review which so appreciates the dedication of all the teams at Marie Louise House.
This is such a great nursing home, I can't fault it. The staff are more than staff to the residents, they care so much for the residents and the home is run brilliantly. It's clean and bright and has a well-planned schedule of activities. The staff are excellently trained and thoughtful. My mum is...
This is such a great nursing home, I can't fault it. The staff are more than staff to the residents, they care so much for the residents and the home is run brilliantly. It's clean and bright and has a well-planned schedule of activities. The staff are excellently trained and thoughtful. My mum is really happy there and so are well.
This review is wonderful for the team to receive. They work so hard to provide the highest standards of care and to keep our residents' home as beautiful as possible.
Always very helpful staff. Particularly in helping me arrange Mum's birthday party.
Always very helpful staff. Particularly in helping me arrange Mum's birthday party.
All the staff at Marie Louise House are dedicated in providing the highest standards of care and we are always so grateful to know that our person centered care is appreciated.
Overall, I am extremely happy with our experiences over the past 18 months.
Overall, I am extremely happy with our experiences over the past 18 months.
It's wonderful to know that our resident and loved one are extremely happy overall with their experience over the last 18 months.
Always kind and caring in my experience. I think there is sometimes a break in communications regarding some aspects of my mother's care, however, outweighed by the warmth and genuine desire to do a good job! I think there is an opportunity to broaden the activities perhaps.
Always kind and caring in my experience. I think there is sometimes a break in communications regarding some aspects of my mother's care, however, outweighed by the warmth and genuine desire to do a good job! I think there is an opportunity to broaden the activities perhaps.
My husband and I decided to relocate my aunt from her existing care home to Marie Louise. From the very first contact, our experience was positive. They helped facilitate what was a complicated and challenging move and were there for us and our aunt at every turn. Once she arrived at Marie Louise...
My husband and I decided to relocate my aunt from her existing care home to Marie Louise. From the very first contact, our experience was positive. They helped facilitate what was a complicated and challenging move and were there for us and our aunt at every turn. Once she arrived at Marie Louise our best hopes for what she would experience were more than realised. The professionalism of the staff, the attention they pay to our aunt and the level of contact and engagement we receive have been nothing short of outstanding. The home is immaculate and professionally run. Attempts to discuss ongoing care issues etc. with the manager and her staff have been welcomed and encouraged. Both my husband and I have previous experience of care homes, with our parents and grand parents having spent time in other facilities. We therefore feel we are well qualified to comment on how Marie Louise is run. It is an excellent, well run and professionally managed care home.
A surprisingly good experience.
A surprisingly good experience.
All the staff is wonderfully caring. We feel blessed that we found Marie Louise house. Everything in the home is beautifully presented and looked after and looks clean and attractive.
All the staff is wonderfully caring. We feel blessed that we found Marie Louise house. Everything in the home is beautifully presented and looked after and looks clean and attractive.
Very good all round but response to calls are slower than desired.
Very good all round but response to calls are slower than desired.
I am very happy at the home. I feel very safe, the food is delicious. Very welcoming to my friends.
I am very happy at the home. I feel very safe, the food is delicious. Very welcoming to my friends.
The care at Marie Louise House is excellent. They always ask me what I want. The carers are very supportive and the manager very understanding and a good listener. I highly recommend the home.
The care at Marie Louise House is excellent. They always ask me what I want. The carers are very supportive and the manager very understanding and a good listener. I highly recommend the home.
I live at Marie Louise House. It is my home. The staff are so helpful and attentive to my needs. I would not want to be anywhere else. Thank you for looking after me.
I live at Marie Louise House. It is my home. The staff are so helpful and attentive to my needs. I would not want to be anywhere else. Thank you for looking after me.
I am very happy at Marie Louise House. The care is good and the food very good. The Manager looks after us all and knows me well now. Thank you to all the carers for looking after me.
I am very happy at Marie Louise House. The care is good and the food very good. The Manager looks after us all and knows me well now. Thank you to all the carers for looking after me.
The care being provided for my wife is exemplary. All the staff I have come across - nurses, carers, cleaners, activities, kitchen, laundry, maintenance, admin, whoever - are totally devoted to the welfare of 'their' residents. I cannot praise them too highly.
The care being provided for my wife is exemplary. All the staff I have come across - nurses, carers, cleaners, activities, kitchen, laundry, maintenance, admin, whoever - are totally devoted to the welfare of 'their' residents. I cannot praise them too highly.
A lovely home.
A lovely home.
A very good, caring staff.
A very good, caring staff.
The staff are not only supportive and caring to my nan but also us as a family. Knowing how loved and cared for my nan is here, gives us all peace of mind and...
The overall standard of Marie Louise House is hard to fault. It is a home from home for my nan. We could not ask for more.
Altogether the best option for anyone needing...
Altogether the best option for anyone needing advanced care.
Overall very happy with the care that Dad has been receiving. Grandad/Dad is comfortable and keeps in good health. Staff are all attentive and friendly. Have noticed that this room does not seem to be tidied/wiped down on a regular basis.
Overall very happy with the care that Dad has been receiving. Grandad/Dad is comfortable and keeps in good health. Staff are all attentive and friendly. Have noticed that this room does not seem to be tidied/wiped down on a regular basis.
The room itself was good but it was disappointing, given that the fees cost a lot, that a chest of drawers was...
Losing articles of clothing in the laundry was a problem but it seems to occur in all nursing homes.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Joyce Hlophe is a dedicated and qualified nursing professional with a Bachelor’s degree in Community Health and Nursing Administration. She brings...
Joyce Hlophe is a dedicated and qualified nursing professional with a Bachelor’s degree in Community Health and Nursing Administration. She brings over five years of experience working with Healthcare Management Trust, where she has demonstrated strong leadership and clinical expertise.
Joyce has held the position of Clinical Lead/Deputy Manager, supporting service delivery, staff coordination, and quality care standards. In November 2025, she was appointed Acting Manager, reflecting her capability, commitment, and in-depth knowledge of the service.
Having worked on-site for several years, Joyce has developed a thorough understanding of operational processes and client needs. She continues to play a key role in supporting the service, ensuring high standards of care and effective team management.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marie Louise House to verify any information. View our terms and conditions. Marie Louise House has an Enhanced Service -what an Enhanced Service includes.