Bentley Lodge Care and Nursing Home

Bentley, Farnham GU10 5LW
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9.7 28 Reviews
  • Bentley Lodge Care and Nursing Home, Farnham
Bentley Lodge Care and Nursing Home in Farnham has a team of trained staff who deliver high quality care and ensure each residents’ privacy and dignity is upheld. As well as offering care services 24/7, there are a wide range of social activities available to suit residents' hobbies and interests.

All 56 ensuite rooms have been designed to create a warm and cosy home from home feel. Additional facilities include a restaurant served by professional chef’s, spacious living areas, landscaped gardens and courtyard and a dedicated activities space.

Website under construction so please call to arrange a home tour.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1550
  • Self-Funded Residential Dementia Care: £1400 – £1550
  • Self-Funded Nursing Care: £1400 – £1550
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1600

These prices are only a guideline, please contact Bentley Lodge Care and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Julie Hynd (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Bentley Lodge Care and Nursing Home Reviews (28)

9.7

Bentley Lodge Care and Nursing Home has a Review Score of 9.7 (9.711) out of 10, based on 22 reviews in the last 2 years.
Over all time Bentley Lodge Care and Nursing Home has 28 reviews.

Overall Experience
  • 25
  • 2
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Date Published
  • 28
  • 6
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  • 22
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Reviewer Connection to Bentley Lodge Care and Nursing Home
  • 6
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  • 4
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  • 2
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  • 1
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Total of 28, showing 21-28
Review from Maureen K (Mother of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter arrived at Bentley Lodge Care and Nursing Home in August 2023 and left in November 2023. Arriving with both her ankles in plaster. She will admit that she must have been quite different to the usual residents they had. From the management, the care staff and cleaning staff, nothing was too
much trouble. Everything was done with a smile. The home has a warm, friendly atmosphere. The care was excellent. The fact that my daughter was a vegetarian, did not faze them in the slightest.
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Review from Tracey K (Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being fifty-nine and having broken ankles I wasn't Bentley's average resident, but I can truthfully declare that the care I received was second to none.
The Home has a very warm and friendly atmosphere. All of staff, without exception, went above and beyond to support my specific needs.
The Chef and
his staff worked hard to provide tasty food that met my (fussy) dietary needs. Their omelettes are the best I've eaten!
Activities are provided for those wishing to participate. I loved the visiting singers. I enjoyed the stimulating newsletters and how they promoted discussion at the dining tables.
The Home's physiotherapist is encouraging, supportive and extremely knowledgeable. I wouldn't be anywhere near walking again without her sessions.
I'd like to think that I became a better person during my stay at Bentley Lodge.
Thank you so much to the management, staff and residents. My visitors thought that you and the Home were superb.
Thank you, thank you, thank you.
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Review from A S (Friend of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been a regular visitor to the home for over a year, In the last two months I have seen changes for the better in all areas.
They have new management and a new well-being manager who is a breath of fresh air.
On today's visit, the atmosphere was vibrant and there is also the facility to make
hot drinks in the extension lounge which is fantastic and new juice jars if you would prefer a cold drink.
I stayed and joined in the morning activity which very cleverly got residents involved, even those that had said no.
It was magical to see other staff join in and support both residents and each other.
I also noted the difference in the lunch provided, when I commented to a staff member her response was “Yes, we have a new chef and it tastes good too”, she had the biggest smile.
I hope the calm but fun atmosphere continues.
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Review from Tim H (Husband of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was in a bad way when transferred from a different place in February. Very quickly she improved both physically and mentally. The staff here are exceptionally capable and kind. Very cheerful and positive. Her diet has worked wonders. Physically she now can see a future where she is stronger
and happier.
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Review from M M (Daughter of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from the manager to the cleaners, kitchen staff, carers and maintenance man were all excellent. Quick and responsive to all situations. They took the best care they could with my mother, adjusting to all her different needs. I think they're all doing a great job, well done and keep up with
the good work.
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Review from A B (Son of Resident) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been at the home a few months but we are happy with how settled she is.
Nothing is too much trouble for the staff and any issues are quickly dealt with.
Staff keep us updated which is reassuring.
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Review from L H (Relative of Resident) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we visit the home, the manager is always available to answer our questions which are reassuring as this is new to our family.
We are happy with the care and all staff make us feel welcome.
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Review from Lauren S (Cousin of Resident) published on 13 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was delighted when I entered the home, the atmosphere was so welcoming and comfortable. The staff are so helpful, kind and caring. This home is exactly the sort of place I would like to go to and any of my close relatives if the need ever arose. They have lots of activities as well as excellent care.
Have been for a buffet lunch and the food was really good. Every care/nursing home should be based on the example set at this home.
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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Bentley Lodge Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Bentley Lodge Care and Nursing Home is calculated as follows: ( (201 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 256 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bentley Lodge Care and Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

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Julie Hynd

Job Title: Registered Manager Joined: 2023

Julie joined our home in April 2023


Julie has worked in the care sector for over 30 years and brings with her a wealth of experience.

Jake

Jake Veryard

Job Title: Home Administrator Joined: 2021

Jake joined our home in 2021, with 4 years of experience working in the care industry.


He is loved by all the residents, families and friends and can often be seen having his breaks with our residents.

Angela

Angela MacQuillin

Job Title: Activity & Well-being Manager Joined: 2023

Angie joined us in July 2023 with over 10 years of experience working in Care homes specialising in Nursing and Dementia.


Angie brings with her the knowledge and experience of working and supporting our residents with all their well-being needs.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bentley Lodge Care and Nursing Home to verify any information. View our terms and conditions. Bentley Lodge Care and Nursing Home has an Enhanced Service - more info.