Solent Cliffs Nursing Home

2 Cliff Road, Hill Head, Fareham PO14 3JS
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9.7 43 Reviews
  • Solent Cliffs Nursing Home, Fareham
Solent Cliffs Care Home is a versatile facility based midway between Southampton and Fareham, playing an important part in the local area's healthcare provision.

The home's services are ideal for the care needs of older people, as well as respite and adults with a physical disability.

At Solent Cliffs every individual receives a personal care plan and 24/7 access to carers, while all professional are well-versed on safety plans.

New refurbishments have gained five rooms looking onto the Isle of Wight/ Solent.
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Care Provided by Solent Cliffs Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1865 – £1890
  • Self-Funded Residential Dementia Care: £1865 – £1890
  • Self-Funded Nursing Care: £1865 – £1890
  • Self-Funded Nursing Dementia Care: £1865 – £1890
  • RESPITE Self-Funded Residential Care: £1865 – £1890
  • RESPITE Self-Funded Residential Dementia Care: £1865 – £1890
  • RESPITE Self-Funded Nursing Care: £1865 – £1890
  • RESPITE Self-Funded Nursing Dementia Care: £1865 – £1890

If deemed eligible for Funded Nursing Care (FNC) contributions this amount will be deducted from the weekly room rates.

These prices are only a guideline, please contact Solent Cliffs Nursing Home to find out the exact price for your requirements.

Contact Solent Cliffs Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Solent Cliffs Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hayley Kramm (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Open visiting policy

Parking

  • Parking onsite

Solent Cliffs Nursing Home Reviews (43)

9.7

Solent Cliffs Nursing Home has a Review Score of 9.7 (9.716) out of 10, based on 16 reviews in the last 2 years.
Over all time Solent Cliffs Nursing Home has 43 reviews.

Overall Experience
  • 33
  • 7
  • 1
  • 2
  • 0
Date Published
  • 43
  • 7
  • 10
  • 16
  • 27
Reviewer Connection to Solent Cliffs Nursing Home
  • 18
  • 14
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from A K (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in this home are exceptional the kindness and patience they show is genuine.
The home smells pleasant and it is clean.
The building is quite large and a little confusing at first. Limited space in rooms and corridors.
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  • Treated with Dignity
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  • Value for Money
Review from Sharon C (Daughter of Resident) published on 15 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to Solent Cliffs as end of life. The manager and her staff were so caring as my mum would not settle as she wanted to be at home but the level of care she needed the home option was out of the equation. All nursing staff won my mum round and her 3 weeks there before she passed away we could
not have wanted a better home for her.
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  • Care / Support
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  • Treated with Dignity
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Review from C P (Son of Resident) published on 27 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Queensmead, are so so caring and attentive to all their clients and families. Nothing is too much for them, I don't have to worry about my fathers well-being, which helps to enjoy being there with him. The food is excellent, in that they have a varied choice and good portions. Also it's
very clean, it feels like home from home in some ways. Excellent!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Solent Cliffs Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for Solent Cliffs Nursing Home is calculated as follows: ( (160 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 190 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Solent Cliffs Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jun 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Hayley

Hayley Kramm

Job Title: Registered Manager Joined: 2023

I began my career in care at the age of 18 at Solent Cliffs Nursing Home, where my passion for nursing first took root. I went on to train as a nurse at London South Bank University; once qualified, I gained valuable experience as a stroke nurse at King’s College Hospital. After two years in the fast-paced environment of a London hospital, I returned to the South and joined the cardiac intensive care team at Southampton University Hospital. I later returned to Solent Cliffs as a registered general nurse before stepping into my first managerial role at another nursing home, where I earned my NVQ Level 5 in Leadership and Management. Following this, I worked at Beechwood, another Beneva home, where I progressed from RGN to clinical lead and eventually deputy manager. When the opportunity arose to return to Solent Cliffs as manager, I felt a strong calling to come back to the place where my journey began. I am deeply passionate about delivering person-centred care, fostering a positive workplace culture, and ensuring all residents—regardless of age—can live with dignity and comfort. I also enjoy mentoring staff and promoting growth within the team. The home at Solent Cliffs benefits from a wide variety of experience and a rich, multicultural background, something I value deeply, as it brings diverse perspectives and strengthens the care they provide.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Solent Cliffs Nursing Home to verify any information. View our terms and conditions. Solent Cliffs Nursing Home has an Enhanced Service - more info.