South Africa Lodge

43 Stakes Hill Road, Waterlooville PO7 7LA
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9.6 81 Reviews
  • South Africa Lodge, Waterlooville
South Africa Lodge focuses solely on caring for people with challenging behaviours associated with complex neurological, physical and mental health needs. The home offers a safe environment and has wheelchair access throughout.

A comfortable and spacious interior includes en-suite bedrooms, colourful decorations and a large garden area. Residents are encouraged to make the most of their surroundings and live an active lifestyle.

A full clinical team develops care packages that maximise the individual potential of residents. Every resident is carefully assessed before any placement and care packages reviewed on a regular basis.

The quality of care at South Africa Lodge is underpinned by strong governance processes and the continual development of staff skills.
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Care Provided by South Africa Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact South Africa Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact South Africa Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Bart Kulczycki (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (99)

Visiting

  • There is an open visitor’s policy but the care home asks that you are respectful of your relative/friend’s routine when choosing a time to visit. Please feel free to discuss this with staff supporting the individual.


    The reception is manned Monday to Friday from 9.00am to 5.00pm. At the front door, there is a doorbell which connects with reception who will let you in to the building. If there is no one at the reception desk, or you are visiting outside of office hours, please use the bell and one of the team will come to the door as soon as they are able to do so.

Parking

  • Adequate on site parking for staff and visitors. The home has designated parking for those who are less able.

South Africa Lodge Reviews (81)

9.6

South Africa Lodge has a Review Score of 9.6 (9.647) out of 10, based on 38 reviews in the last 2 years.
Over all time South Africa Lodge has 81 reviews.

Overall Experience
  • 65
  • 13
  • 1
  • 2
  • 0
Date Published
  • 81
  • 32
  • 34
  • 38
  • 43
Reviewer Connection to South Africa Lodge
  • 21
  • 20
  • 10
  • 7
  • 7
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Tony (Son of Resident) published on 5 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad recently passed away whilst in South Africa Lodge. Although Dad was only in the Lodge for a month or so, I can only describe the conditions, facilities, care and attention provided to Dad, and support for us as a family, as being above and beyond anything that we expected.


From the outset

we were told to treat the premises as our home, whilst we were there, in terms of making tea etc.


On the final day we were provided with food for all family members present and my mother was provided with a bedroom for the final night.


South Africa Lodge was the only Nursing Home that was offering to take Dad with the level of care he required but I am so glad he spent his last days in such a wonderful environment. We will never forget how in the last 36 hours, when death was imminent, the staff still religiously changed Dad and his bedding every few hours. Its amazing how such memories stick at sad times.


It would be unfair to single out any individual member of staff as all provided the highest possible standards of attention, care, support and friendliness.


We cannot praise South Africa Lodge enough and are reassured knowing that Dads last days were spent in such a wonderful environment

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for South Africa Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.647 for South Africa Lodge is calculated as follows: ( (308 Excellents x 5) + (110 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 439 Ratings = 4.647
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for South Africa Lodge is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

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Bart Kulczycki

Job Title: General Manager Joined: 2025

Bart brings a wealth of experience and knowledge to the role of General Manager at South Africa Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact South Africa Lodge to verify any information. View our terms and conditions. South Africa Lodge has an Enhanced Service - more info.