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A comfortable and spacious interior includes en-suite bedrooms, colourful decorations and a large garden area. Residents are encouraged to make the most of their surroundings and live an active lifestyle.
A full clinical team develops care packages that maximise the...
Care Provided by South Africa Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 99 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact South Africa Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cornerstone Healthcare Group Ltd
- Private Owned
Person in charge
- Wayne Foy(General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (99)
- Single Rooms with ensuite Wet Room (99)
Visiting
- There is an open visitor’s policy but the care home asks that you are respectful of your relative/friend’s routine when choosing a time to visit. Please feel free to discuss this with staff supporting the individual. The reception is manned Monday to Friday from 9.00am to 5.00pm. At the front door, there is a doorbell which connects with reception who will let you in to the building. If there is no one at the reception desk, or you are visiting outside of office hours, please use the bell and one of the team will come to the door as soon as they are able to do so.
Parking
- Adequate on site parking for staff and visitors. The home has designated parking for those who are less able.
South Africa Lodge Reviews (82)
South Africa Lodge has a Review Score of 9.6 (9.605) out of 10, based on 35 reviews in the last 2 years.
Over all time South Africa Lodge has 82 reviews.
They genuinely care for and treat with dignity all the residents, no matter how challenging. The manager is very visible and the residents welcome her when she visits.
From what I have seen and heard, this is the best place for my wife. Four of our family members endorse my views.
My wife is on a special diet so I cannot comment on the food nor have I yet seen the activities.
The care of the residents is exemplary.
I am extremely happy with the care and attention my brother gets. He is always clean and tidy. The staff are very attentive and show open displays of affection to all residents. He always appears to be happy and that is the most important thing to me. If he is happy I am happy
I am very happy with every aspect of South Africa Lodge. My husband seems very happy. We, as a family, have a great deal to be grateful for with the level of care.
I have been visiting my brother nearly every Monday and Thursday for some time now. He has always been well cared for. The staff have always been very pleasant to myself. I showed the paper form of this review to my brother, the first thing he said it is very nice here, I like it here. It is always clean and tidy. I think security is excelent too
The food looks very nice and he always enjoys it. Staff are very friendly and approachable. They have a very good relationship with him. I am always advised if he has been ill.
I would recommend this home to anyone. My husband loves this home, staff are wonderful. Everyone is friendly and very caring.
My mother has been staying at South Africa Lodge for three years now. During this time, all staff have been so kind and understanding to my mum and us; her family. Their attention to every detail of her care, her likes and dislikes and her comfort is heartfelt and sincere. The core ethics of the team is a learning environment.
My husband is settled and happy in Primrose Lodge at South Africa Lodge. He is well looked after by the wonderful staff.
An excellent care home with the best care. Staff very well trained. Meet the requirements of the residents. The staff are all very welcoming and friendly to the visitors. The home is spotless. The activities team are the best.
I am an ex-service colleague of the person I visit, four of us go every two weeks and are really impressed with the care and treatment he has been given also the progress he has made since the 18 months we have been visiting him.
The improvement in my friend since he became a resident has been amazing. He is a different person and always cheerful. The staff are friendly, cheerful and helpful and always have "time" they are kind and caring they seem to really enjoy what they are doing and the atmosphere is warm and caring. The facilities are welcoming.
My husband has been in South Africa Lodge since June 18 and I cannot fault it! Dementia has "robbed" me the ability to care for him at home and the staff look after him so well. I don't stop worrying about him but I truly know he is cared for by nurses, carers, cleaners, activity staff and management. Thank you.
My husband has been at South Africa Lodge since last March. First impressions - light, clean, tidy, calm, well run and very hospitable. His room has a lovely view - quite large and with a shower and toilet. Relatives are encouraged to bring in personal items to make the residents feel at home. Staff without exception are caring, friendly, concerned, knowledgeable and will always go the extra mile to help both relatives and residents. Events are organised - summer fare, musical afternoons, trips out in the minibus and diaries. Relatives can attend a meeting monthly. Food is excellent. I am so grateful to the staff for their care and support.
We visit our friend on a fortnightly basis and have seen him in 3 different homes over the last 2 years. Since he has been at South Africa Lodge we have seen great progress in his manner and conversation. He has improved so much which is all due to the care given to him by all the staff. They are a credit to their profession. I would, if it happened to me, love to be placed under their care and supervision as I know I would be safe and taken good care of.
The things that have impressed me at South Africa Lodge are:
Coping with a fussy eater to make sure dietary needs are met.
Trips out, facilities and decent staffing levels to ensure life is varied and staff have time to talk to residents.
Going the extra mile, such as my relative enjoys cuddling a doll, and thinks it is her baby, so they found her a Moses basket and baby clothes for the doll.
Keeping me informed about any accidents, new medications.
How few falls she has had (previously she was forever going to the hospital after falls).
Keeping my aunty clean and well groomed, maintaining her dignity.
All little things, but that is what makes up life!
I hope this information helps someone to decide whether this home is worth considering for their relative.
Our daughter has been living at South Africa Lodge since December 2016. When we arrived she had several serious health problems. During the time she has bee there we have visited most days and have seen the excellent care and support she has been given by all the staff. Not only do they care for our daughter, but they have shown us (her parents) kindness and support too, especially during the difficult times we've been through.
My husband was moved to South Africa Lodge from another nursing home. I am really pleased with his care and improvement. He's so much more settled. The staff are caring, friendly and welcoming. The home is extremely clean and so are the residents. I am kept informed of all his care.
I would like to say that my husband is well looked after and cared for at all times. I would tell anyone who asks what it's like there and I say just that it's wonderful there.
I can go home after seeing my husband every day and know that he is safe and well looked after.
My husband has been a resident of South Africa Lodge, Waterlooville for seven years. He has late stages of Alzheimer's and other illnesses. I am fully satisfied with his care and prompt treatment when ill. The staff at all levels are caring, competent, hard working and adhere to individual care plans. GP's visit twice weekly and OT's are also in attendance. Cleanliness and hygiene is very good, food delicious too. The home has beautiful well-used gardens, excellent entertainment team, two mini buses used for visits, wheel chairs can be used. It is a pleasure to visit as everyone is friendly and welcoming.
Kind regards, Vicky
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for South Africa Lodge.
There are no upcoming events for South Africa Lodge.
Awards / Recognitions (12)
- 04 Jun 2025Recipient: Cornerstone Healthcare Group Ltd
- 03 Jun 2025Recipient: Cornerstone Healthcare Group Ltd
- 07 Sep 2023Recipient: Cornerstone Healthcare Group Ltd
Accreditations
There are no accreditations posted yet for South Africa Lodge.
Meet the Team (1)

Wayne brings a wealth of experience as a senior qualified nurse.
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