South Haven Lodge

69/73 Portsmouth Road, Woolston, Southampton SO19 9BE
Review Us
7.7 43 Reviews
  • South Haven Lodge, Southampton
South Haven Lodge Care Home, located in the heart of Southampton, offers a warm and welcoming environment for its residents. This modern facility is dedicated to providing exceptional care tailored to individual needs, ensuring a comfortable and supportive living experience. The home specialises in both residential and dementia care, supported by a team of highly trained professionals who are committed to fostering a sense of community and well-being.

Residents of South Haven Lodge can enjoy a range of engaging activities designed to promote social interaction and mental stimulation. The home features beautifully landscaped gardens, perfect for leisurely strolls and outdoor relaxation. Nutritious and delicious meals are prepared daily by the home's talented chefs, catering to all dietary requirements and preferences.

Family and friends are always welcome at South Haven Lodge, with regular events and open days that encourage involvement and connection. The care team is dedicated to maintaining open communication with families, ensuring peace of mind and a collaborative approach to care.

Overall, South Haven Lodge Care Home is a place where residents can thrive, receiving the personalised care and attention they deserve in a comfortable, supportive, and homely setting.
Show South Haven Lodge on the Map

Care Provided by South Haven Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1499

Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.

These prices are only a guideline, please contact South Haven Lodge to find out the exact price for your requirements.

Contact South Haven Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact South Haven Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Glanville (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • South Haven Lodge is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.

Parking

  • Parking is available both on site & on street.

South Haven Lodge Reviews (43)

7.7

South Haven Lodge has a Review Score of 7.7 (7.665) out of 10, based on 1 reviews in the last 2 years.
Over all time South Haven Lodge has 43 reviews.

Overall Experience
  • 29
  • 14
  • 0
  • 0
  • 0
Date Published
  • 43
  • 0
  • 0
  • 1
  • 42
Reviewer Connection to South Haven Lodge
  • 13
  • 5
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Chris S (Daughter-in-law of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care is very good, however, on occasions there appears to be a shortage of staff. As someone has to be in the lounge often residents have to wait to use the toilet. It can be very distressing for some people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L E R (Goddaughter of Resident) published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience of South Haven Lodge is fab we were very anxious when the decision was made to get a care home but the staff at South Haven Lodge have been amazing, always ready to have a chat and answer any questions I may have.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Son of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home more than adequate in providing care for my father. I would like to see more staff on duty at weekends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.7 (7.665)

Overview of Review Score

The Review Score of 7.7 (7.665) out of 10 for South Haven Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for South Haven Lodge is calculated as follows: ( (5 Excellents x 5) + (4 Goods x 4) ) ÷ 9 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.109 Points relating to the number of positive Reviews for South Haven Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 1 Positive Reviews ÷ 9.2 = 0.109
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

No image found

James Glanville

Job Title: Home Manager Joined: 2025

James Glanville is the Home Manager at South Haven Lodge and brings extensive experience within the health and social care sector. He is committed to delivering high-quality, person-centred care in a safe and supportive environment.


James leads with an approachable and inclusive style, valuing teamwork, open communication, and continuous improvement. He is focused on creating a positive culture where residents feel respected and at home, families feel confident in the care provided, and staff feel supported and motivated to deliver the highest standards of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact South Haven Lodge to verify any information. View our terms and conditions. South Haven Lodge has an Enhanced Service - more info.