With over 30 years’ experience, Broad Oak Manor has a reputation for excellence in providing complex Nursing care to the elderly. With a proven track record for working as a team with individuals and their families to achieve impressive results in dramatically enhancing quality of life. Broad Oak Manor Nursing Home was rated as Outstanding in Caring in the latest inspection (February 2020).
A personalised plan of care is tailor made...
With over 30 years’ experience, Broad Oak Manor has a reputation for excellence in providing complex Nursing care to the elderly. With a proven track record for working as a team with individuals and their families to achieve impressive results in dramatically enhancing quality of life. Broad Oak Manor Nursing Home was rated as Outstanding in Caring in the latest inspection (February 2020).
A personalised plan of care is tailor made to support individuals to achieve things that they may not have thought were possible or to continue to do the things they enjoy. High quality care is delivered by experienced staff, co-ordinated by skilled Nurses and senior managers, bringing humanity, understanding and compassion to care.
Broad Oak Manor Nursing Home is located in a Grade II Queen Anne House and surrounded by mature landscaped gardens. The Nursing Home combines a warm, friendly atmosphere with modern nursing care in a beautiful, and traditional setting.
All the bedrooms are well equipped with nurse-call systems, telephone and television points. Tastefully furnished and decorated, the rooms may be adapted to suit the wishes of each individual.
The Home has several reception rooms including a well-stocked library which enjoys wonderful views of the garden and forms the centre of daily activities. The dining room and lounge are situated on the ground floor.
Broad Oak Manor boasts extensive well-tended grounds complete with croquet lawn, which can be enjoyed by all the family. A sensory garden has been created in the shape of a sundial. This forms the central focus to the garden and gives both visual and aromatic pleasure. All areas of the Nursing Home and gardens are easily accessible to everyone including wheelchair users.
Contact Broad Oak Manor Nursing Home to confirm what's included and get a personalised quote:
Please contact us for our weekly fee rate for the Nursing Home. Care is provided according to needs and this is identified through a process of pre admission and admission assessments. During this process enquirers will be kept fully updated and invited to spend some time in the home meeting the team and other people who live with us.
The price(s) shown are provided by the care home. Contact Broad Oak Manor Nursing Home for full pricing details and T&Cs.
Broad Oak Manor Nursing Home has a Review Score of 9.5 (9.456) out of 10, based on 23 reviews in the last 2 years.
Over all time Broad Oak Manor Nursing Home has 35 reviews.
Always find it a pleasant experience visiting, made to fill welcome from the beginning. It's nice to see Margaret happy and well taken care of.
Always find it a pleasant experience visiting, made to fill welcome from the beginning. It's nice to see Margaret happy and well taken care of.
Thank you, Terry, for taking the time to leave such a lovely review. We are delighted that you always feel welcome when visiting Broad Oak Manor and, most importantly, that Margaret is happy and well cared for. Your kind comments will be shared with the whole team, who will be very pleased to receive them.
Charlotte and the Broad Oak Manor Team
Joan seems to be well cared for and is fairly happy with her life.
Joan seems to be well cared for and is fairly happy with her life.
Thank you for taking the time to share your feedback. We are pleased to hear that Joan is well cared for and feels happy and settled. Her wellbeing is very important to us, and we will continue to do all we can to support her and ensure she feels comfortable and valued.
Reception area (first point of call) staff excellent always making visitors welcome.
Reception area (first point of call) staff excellent always making visitors welcome.
We are delighted to hear that, over the past 18 months, you have consistently found our team to be approachable, caring and professional. Consistency is something we work hard to achieve, so it is wonderful to know...
Thank you for taking the time to share your experience of visiting Broad Oak Manor.Thank you again for your kind feedback. It means a great deal to the whole team and reinforces our commitment to providing a welcoming home where residents, families and visitors feel valued and supported.
Keith look after very well.
Keith look after very well.
We are delighted to hear that Keith has been so well looked after during his time with us. Our team is committed to providing compassionate, person-centred care that supports each resident's individual needs while promoting dignity, comfort...
Thank you for taking the time to leave your kind review.Thank you once again for your support and for trusting Broad Oak Manor with Keith's care.
This was Mum's first time in respite care and she was very apprehensive, as were all the family. However she was made welcome and treated with dignity and respect. All the staff were caring and cheerful. The facilities and rooms/gardens were beautiful. Mum was very well cared for and enjoyed her...
This was Mum's first time in respite care and she was very apprehensive, as were all the family. However she was made welcome and treated with dignity and respect. All the staff were caring and cheerful. The facilities and rooms/gardens were beautiful. Mum was very well cared for and enjoyed her 'holiday'. Thank you all.
We understand that choosing respite care for the first time can feel daunting, both for the person staying with us and for their family, so we are delighted that we were able to make your mum feel welcome, safe and well cared...
Thank you so much for taking the time to leave such a wonderful review.Thank you once again for your kind words and for placing your trust in Broad Oak Manor. We hope to welcome your mum back in the future whenever she needs us.
I have been impressed with all the staff's friendly attitude. it is clear that all the staff care for and are interested in each of the residents.
I have been impressed with all the staff's friendly attitude. it is clear that all the staff care for and are interested in each of the residents.
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you have been impressed by the friendly attitude of our team.
Providing kind, compassionate, and person-centred care is at the heart of everything we do, and it means a great deal to know that this is...
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you have been impressed by the friendly attitude of our team.
Providing kind, compassionate, and person-centred care is at the heart of everything we do, and it means a great deal to know that this is reflected in your experience. Our colleagues work hard to get to know each resident as an individual, understanding their preferences, interests, and life stories so that they feel valued, respected, and supported.
Your kind words will be shared with the team, who will be very pleased to know that their dedication and genuine care have been recognised. Thank you again for your feedback and for your support of Broad Oak Manor.
Best wishes,
Charlotte
I was present when a patient pood herself the stench was awful. We left came back an hour later and it still stank. My mother in laws hearing aid repeated has not had her hearing aid put in. 3rd not worn or put on for her. The table I am sitting at is filthy. The coffee seen in reception is dirty...
I was present when a patient pood herself the stench was awful. We left came back an hour later and it still stank. My mother in laws hearing aid repeated has not had her hearing aid put in. 3rd not worn or put on for her. The table I am sitting at is filthy. The coffee seen in reception is dirty crumbs everywhere. Generally it does not smell pleasant when you walk in the building.
Thank you for taking the time to share your feedback. We are sorry to hear that your recent visit did not meet your expectations.
We take concerns about cleanliness, odours, dignity, and personal care very seriously. Care environments can occasionally be affected by unexpected incidents, but...
Thank you for taking the time to share your feedback. We are sorry to hear that your recent visit did not meet your expectations.
We take concerns about cleanliness, odours, dignity, and personal care very seriously. Care environments can occasionally be affected by unexpected incidents, but these should be responded to promptly and communal areas maintained to a high standard.
We are also concerned by your comments regarding your mother-in-law's hearing aid, as supporting residents to use essential aids is an important part of their care and wellbeing.
As we are unable to identify the specific circumstances from your review, we would welcome the opportunity to discuss your concerns directly and investigate them fully. If you would like to contact the home, a member of the management team would be happy to speak with you and review the issues you have raised.
Kind regards,
Charlotte Whay
Activities good for residents to socialise.
Activities good for residents to socialise.
It is...
Thank you for taking the time to leave us a review.Thank you again for your kind words and for your support.
Best wishes,
Charlotte WhayQuality & Compliance Manager
The standard of care is outstanding. The team provides truly person-centred,...
I cannot thank the entire team enough for their unwavering commitment and compassion. Their kindness and professionalism have made a significant difference to both my husband and our family. Thank you
Your kind words mean a great deal to our entire team. We are delighted to hear that you feel your husband is receiving the compassionate, dignified and person-centred care that he deserves. Building meaningful relationships...
Thank you so much for taking the time to leave such a thoughtful review.Thank you once again for your lovely feedback and for being such an important part of our Broad Oak Manor community.
Warmest wishes,
Charlotte Whay
The transition was exceptionally smooth and professional. The care at Broadoak is...
We wouldn't trust anyone else with the care of our Mum.
It has been a privilege to support your mum throughout her journey with us, from Assisted Living through to the Nursing Home. We know that moving into a higher level of care can be a difficult decision for...
Thank you so much for your lovely review and for your continued support of Broad Oak Manor.Charlotte
My Dad Richard is a Resident here at broad oak and so very happy with his care it is excellent and cannot express how greatful I am for all you do for him.
My Dad Richard is a Resident here at broad oak and so very happy with his care it is excellent and cannot express how greatful I am for all you do for him.
We are delighted to hear that Richard is so happy at Broad Oak Manor and that you feel confident in the care and support he receives. Your kind words mean a great deal to our entire team, who work hard every day to...
Dear Kim,The Broad Oak Manor Team
We are really happy with the care at Broad oak. Plenty of activities and it's the whole team that have created a safe space for my father in law to be. The care, the food all excellent. Special mention to Peter the driver who always takes time to get to know residents. It's a difficult decision...
We are really happy with the care at Broad oak. Plenty of activities and it's the whole team that have created a safe space for my father in law to be. The care, the food all excellent. Special mention to Peter the driver who always takes time to get to know residents. It's a difficult decision looking for the right care home for loved ones and I think we have found the perfect place n Broadoak
Creating a safe, welcoming environment where residents feel valued and supported is at the heart of what we do,...
Thank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear how happy you are with the care your father-in-law is receiving at Broad Oak.The Broad Oak Team
We're very happy with the care my mother has received at the Nursing Home at Broad Oak. The staff are all friendly and very patient, and have helped my mother to settle i in the 3 weeks since she arrived.
We're very happy with the care my mother has received at the Nursing Home at Broad Oak. The staff are all friendly and very patient, and have helped my mother to settle i in the 3 weeks since she arrived.
Our team works hard to provide a warm, patient, and supportive environment for every...
Thank you so much for taking the time to share your kind feedback. Were delighted to hear that your mother has settled in well over the past three weeks and that youve been happy with the care she has received.If there is ever anything more we can do to support your mother or your family, please dont hesitate to let us know.
The team at Broad Oak Manor have been very helpful from the very start. My mother had to move to a new care home at very short notice in early October, and all the handling for her arrival and settling in went very smoothly. My brothers and I know mum is in good hands and we are very happy.
The team at Broad Oak Manor have been very helpful from the very start. My mother had to move to a new care home at very short notice in early October, and all the handling for her arrival and settling in went very smoothly. My brothers and I know mum is in good hands and we are very happy.
Thank you so much for your kind words. Were delighted to hear that your mothers move went smoothly and that she has settled in well. Our team always strives to make transitions as comfortable and stress-free as possible, and its wonderful to know that you and your family feel confident and happy...
Thank you so much for your kind words. Were delighted to hear that your mothers move went smoothly and that she has settled in well. Our team always strives to make transitions as comfortable and stress-free as possible, and its wonderful to know that you and your family feel confident and happy with the care she is receiving.We truly appreciate your feedback and will continue to provide the highest standard of support for your mother.
Excellent place to be - apart from the food. The food is of very variable quality and this needs to be addressed. If food was better would be...
The "Barn" facility a real asset
Thank you so much for taking the time to leave your detailed feedback. Were delighted to hear that youve enjoyed our activities, shopping trips, and visits, and that you find our staff cheerful, caring, and well-organised. Were also glad that our Barn facility has been such a positive part of your...
Thank you so much for taking the time to leave your detailed feedback. Were delighted to hear that youve enjoyed our activities, shopping trips, and visits, and that you find our staff cheerful, caring, and well-organised. Were also glad that our Barn facility has been such a positive part of your experience.Thank you again for your thoughtful review.
Overall we have been really pleased with the care + support given over the last 3 years.
Overall we have been really pleased with the care + support given over the last 3 years.
Amazing level of care by dedicated and professional carers.
Amazing level of care by dedicated and professional carers.
All ratings are made from personal experience only as I get little or no feedback from my mother.
All ratings are made from personal experience only as I get little or no feedback from my mother.
All the staff are so lovely and caring. Always friendly and...
I have had experience through friends of several nursing homes and Broad Oak Manor stands out above all the rest.
Dad is, generally, comfortable and well fed. He does not join in many activities but seems to enjoy chair exercises and has been on one excursion.
Dad is, generally, comfortable and well fed. He does not join in many activities but seems to enjoy chair exercises and has been on one excursion.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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The care home lists weekly fees per person from £2,327 for residential care (respite from £2,327), from £2,327 for residential dementia care (respite from £2,327), from £2,327 for nursing care (respite from £2,327) and from £2,325 for nursing dementia care (respite from £2,327). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 23 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broad Oak Manor Nursing Home to verify any information. View our terms and conditions. Broad Oak Manor Nursing Home has an Enhanced Service -what an Enhanced Service includes.