Barchester Chorleywood Beaumont Care Community

Rickmansworth Road, Chorleywood, Rickmansworth WD3 5BY

Chorleywood Beaumont Nursing Home prides itself on offering high-quality care to all of its residents and this is reflected in the good reputation it has with the Local Authority, Clinical Commissioning Group, and the Care Quality Commission (they are proud that they are rated as 'Good' in their last inspection in March 2016).

The reason for the high accolades is that they focus on safety, clinical care and person-centred care of the residents – with the addition of a high-class environment, wide and varied activity programme, and exceptional nutritious and appetising dining experience.

Chorleywood Beaumont Nursing Home are proud to have won the Division Great British Care Awards for Palliative Care in 2016 and are also proud to have been finalists in the Divisional Great British Care Awards 2017 for the Best Care Team Category.

Chorleywood Beaumont Nursing Home has a stable core team of staff – many of which have worked there for over 10 years – which allows the stable team to install the values they hold dear onto any new members of staff – that is putting their residents first. A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

In December 2017 they underwent a major refurbishment in the home which truly now create a ‘wow’ impact in the home, to its residents, to its staff, and to any visitors to the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

They provide music therapy, physiotherapy, keep fit, aromatherapy and massage and also have a beauty and hair salon on site.

Mealtimes are very social occasions with residents enjoying complimentary drinks every day from the bar.

Group: Barchester Healthcare Ltd

Person in charge: Wayne Hughes (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): French, Polish, Portuguese, Romanian

Single Rooms: 60

Shared Rooms: 0

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Chorleywood Beaumont Nursing Home does not have any restrictions on visiting times and visitors are free to visit loved ones at any time of the day or night.

Parking:

Chorleywood Beaumont has on site parking for all visitors to the home

Latest Care Quality Commission* Report on Barchester Chorleywood Beaumont Care Community: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Barchester Chorleywood Beaumont Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 39 Reviews over all time. This Average Rating is also the rating value for Barchester Chorleywood Beaumont Care Community in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.575 for Barchester Chorleywood Beaumont Care Community is calculated as follows: ( (292 Excellents x 5) + (148 Goods x 4) + (23 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 464 Ratings = 4.575

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Chorleywood Beaumont Care Community is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 20 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Barchester Chorleywood Beaumont Care Community has a Review Score of 9.6 (9.575) from 39 Reviews


Average Ratings

  • Excellent
    24
  • Good
    15
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Chorleywood Beaumont Care Community?

  • Extremely LIKELY
    32
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Chorleywood Beaumont Care Community

  • Daughter of Resident/Service User
    11
  • Resident / Service User
    8
  • Son of Resident/Service User
    8
  • Daughter-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • more

An excellent place, put my entire family at ease. Staff are amazing and so friendly. Conditions are excellent. Cannot praise this residence enough.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Wayne Hughes, Senior General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 20 Mar 2018:

Thank you so much for your input, these words mean a lot.

My nan was well looked after, amazing food and fantastic activities and the staff are all lovely people who have time and love for my nan.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Wayne Hughes, Senior General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 20 Mar 2018:

Many thanks for your kind words I will let the team know.

Mum received excellent care whilst here. The staff were very caring and professional.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Wayne Hughes, Senior General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 20 Mar 2018:

Thank you so much for your review.

It is an excellent place for your loved ones. I would highly recommend.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 19 Mar 2018:

Many thanks for your kind comments, I will relay this to the staff.

Convenient location within reach of London.
All staff appear to care about residents well-being.
High standard of individual residents rooms and shared spaces.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.7 out of 5

Very friendly staff with great facilities providing excellent care!

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.8 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 19 Jan 2018:

Many Thanks, Kevin your review helps us progress and we will pass your kind comments to the staff team

Really nice facilities, especially now the home has been refurbished and modernised. Staff are all very friendly. Residents seem very well looked after.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.5 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 26 Jan 2018:

Thank you so much for your kind review - your comments are pleasing and very happy that you like the refurbishments.

Extremely happy in the home I have chosen for my mum. I can relax knowing she is well cared for.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

I am happy to be here.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   4.4 out of 5

Staff are very nice to me. I am very happy to leave here. The food is excellent.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.9 out of 5

Wayne Hughes, G M at Barchester Chorleywood Beaumont Care Community responded to this review on 17 Oct 2017:

Thank you Doris for your comments.

My wife has been a resident in the main home since 15th May and I am very satisfied with the service supplied. Likewise, I have been resident since the same date and am very satisfied with the accommodation provided and the service supplied.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.3 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 03 Oct 2017:

Many thanks, Harold this review is helpful and allows us to progress.

On the whole, I have been very happy living here in my flat. The help with my well-being has always been excellent.

I now have to use a room within the nursing home due to a change in my health deteriorating. My friends have been happy that I have been looked after. It's been reassuring for my family and loved ones!

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.3 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 03 Oct 2017:

Thank you, your words are helpful and allow us to progress.

A caring home which aims to do the best for their residents. Food is acceptable. Although my mother does not participate in the numerous activities offered, she is always asked to participate. Laundry facilities are good - in two and a half years she has only lost one cardigan.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   4 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 02 Oct 2017:

Many thanks Sally, the reviews do go some way to help us progress and better ourselves - Thank you.

My mother enjoyed her week at Beaumont House. She found the staff and management friendly, polite, respectful and attentive. The facilities and activities, such as the gardens, lounges and musical sessions were good.
She felt the standard of food had gone down since her previous visits, for example when she had fish and chips, she was given a very small piece of fish in a batter which she could not eat as she is gluten-free plus only six chips. Otherwise, she enjoyed her stay and is likely to recommend it.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   3.8 out of 5

Wayne Hughes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 02 Oct 2017:

Many thanks for the review - I will speak to the team and make sure they are aware that your mother should have a gluten-free diet and ensure that her food likes, dislikes and portion sizes are addressed.

I have lived in this care home for nearly two years. All of the staff are very friendly and helpful and nothing is too much trouble for them.
I go out on lots of trips which is fantastic as I am in a wheelchair and need help to do this.
I particularly like helping the gardeners when I can.
It feels very much like home to me, there are lots of activities to join in with and the food is excellent.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

After visiting several care homes in London, I knew my mother would not be happy in any of them. I began to look in Hertfordshire after recommendations from parents who had family in Chorleywood.
I found the standard of care was obviously so much higher. With the input from my mother's carer we chose Chorleywood Beaumont.
The manager came to assess my 100-year-old mother in her flat in Hampstead. He was incredibly thorough and encouraged us to remember even tiny things that might be useful to the assessment. The staff have all been motivated to make my mother's life bearable.
I feel I was extremely lucky to have found Chorleywood Beaumont.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Very good facilities and most important are how kind and caring the staff have been towards my mother. It is reassuring knowing my mother is being cared for by such wonderful people. A big thank you to all the staff at Beaumont who have been fantastic after my mother had a very bad fall whilst walking around the grounds with a friend.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.5 out of 5

Comfortable home.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   3.7 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 14 Jul 2017:

Many thanks for your review it helps us maintain and uphold standards.

My wife has been a resident at Chorleywood Beaumont since 2011 when she was diagnosed as entering late stage Huntingdon's disease. This is a complex, progressive neurological illness that affects her cognition and ability to communicate. Despite this, the nursing staff and carers seem to be able to predict and manage her needs very well. Her RA and MS are regularly updated to reduce the risk of accidents. All the staff call her by name and make a point of saying hello. The entertainment schedule is very extensive with games, singing exercises or outings on most days. The care, food and attention to detail are exemplary.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.7 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 07 Jun 2017:

Many Thanks for your comments.

I have been very impressed by the speed and efficiency with which my parent's needs have been dealt at a difficult time. Coupled with this Beaumont has shown great compassion of the situation.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.8 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 23 May 2017:

Many Thanks.

Lovely attention in here. Many good management team. Large gardens. Good food. Generally well looked after in here.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.5 out of 5

My husband receives good care. The staff are kind and attentive and are always welcoming and pleasant to visitors. It is always possible to speak to whoever is in charge.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.2 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 20 Apr 2017:

Thank you so much for the review. We are able to learn and progress from such reviews.

My mother, from time to time, feels vulnerable and it helps enormously that everyone who goes into her room knocks before entering and goes in with a smile and a pleasant word. Her GP called to see her recently and communicated on how well she was saying that it must be the good care, good nursing care and good food.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   4.1 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 14 Mar 2017:

Thank you for your review Rosmund.

My husband was a resident at Chorleywood Beaumont Nursing Home from 28th September 2016 to 11th January 2017 when he sadly passed away. He was in Memory Lane as he was suffering from Lewd Body Dementia and was bedridden. The care and kindness shown to my husband by the head of Memory Lane and all the nurses there were excellent.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.8 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 08 Mar 2017:

Thank you so much Rachel and I wish you well - I will pass over your comments to Cristina.

The home has a warm and friendly atmosphere and the facilities are good. I cannot speak too highly of the care staff and nursing staff as well as the domestic (i.e cleaning and laundry) staff. The care and nursing attention is sympathetic, efficient and professional. However, two areas require attention: first, the turnover of experienced and established care staff which is unsettling, presumably not cost effective and may indicate a need to review wage/salary scale to reflect experience, responsibility and efficiency levels. Secondly, the standard of catering needs to improve in the variety of fresh vegetables offered and in the case of desserts, hot puddings when served at the table are hot, lukewarm or cold.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.6 out of 5

Wayne Hughes, GM at Barchester Chorleywood Beaumont Care Community responded to this review on 08 Mar 2017:

Thank you Desmond - your comments are noted and will be passed on to senior management. Additionally I will pass over your comments to the head chef who will arrange to speak with you. Thank you for your kind warm words

Staff are very helpful and considerate and the food is average.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.2 out of 5

This was mum's third home in a month and we felt we finally got it right. The staff were wonderful, compassionate, caring and knowledgeable. We would find mum dressed and clean during the day in the communal room where in previous she'd been left alone and in bed. She was treated respectfully and gently. Unfortunately, she died within a fortnight of being admitted but I am pleased she spent her last days at this home.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.8 out of 5

My mother spent her last days at the Chorleywood Beaumont Care Community in a lovely room overlooking the garden. The standard of care was first class and the staff extremely friendly and attentive at all time. The home is very well managed and has a wonderful atmosphere. Lots of well-run activities and good food too. The manager was incredibly helpful during a difficult time while my mother was in the hospital.
It is so difficult to find the right home for elderly parents, but I would have no hesitation in recommending the Chorleywood Beaumont Care Community to anyone looking for a home that covers the full spectrum of care from assisted living through to full nursing.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Wayne Hugthes, General Manager at Barchester Chorleywood Beaumont Care Community responded to this review on 20 Feb 2017:

Thank you so much, Bill.

Our neighbour seems very settled in and is well looked after.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   3.8 out of 5

Our mum has been here for a year The quality of care and professionalism is simply faultless.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.1 out of 5

This care home is a very well managed, superb location facility. The staff our well trained, caring and patient, with a good sense or humour.
We as a family feel very happy and confident that my Father in Law is receiving great care.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.4 out of 5

I would like to commend the care and kindness shown by the employees. My mother is very happy and content at the Beaumont and her transition into the Beaumont from her home was made easier by the kind consideration everyone has shown her.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.4 out of 5

My mother initially came to the Beaumont, Chorley Wood for a two week respite after discharge from hospital. However having been diagnosed with vascular dementia her stay is now becoming more permanent. During my Mothers time here the home has been excellent in all respects; from the commitment and friendliness of the Carers, the professionalism of the nursing staff, Management and front office to the excellent catering.

In brief I know that my mother is being well cared for.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.5 out of 5

My mother went in for respite. She is 93 and a previous experience at another home has left her in an uncertain frame of mind. Her experience at Beaumont was excellent and on discussing her stay she was full of praise for the staff, her care, food and the whole experience.
She has no reservations about returning for another stay.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   4.5 out of 5

My mum went to stay at the Beaumont at the end of November, we were looking for end of life care as mum had cancer but we didn't know how long she had. The admin staff were very kind and understood the urgency, she had a wonderful couple of weeks there at the end of her journey I can't thank these wonderful people enough for not only looking after my mum with such kindness and love but for helping our family get through this sad time, they were all caring and compassionate who surrounded us her family with a blanket of love I can't thank them enough.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law spent her last days at the Barchester care home. She was treated with dignity and compassion. The staff genuinely cared and took pride in their work. The home itself was like a five star hotel and the residents seem very happy there. We as a family could not have wished for a better place for our loved one to pass away and we highly recommend the Barchester Chorleywood to anyone seeking good quality care. Thank you to all of the staff.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Every member of staff at the Beaumont is an angel sent from God! They were there not only for our mum but they also cared and supported us through such a dark time. I cannot thank each and every one of them enough. I will forever be in their debt and will remember fondly my mums last days and how they genuinely cared for her. She loved her comfortable room and the food was fantastic. There were plenty of activities for the residents and the lounge and dinning areas were lovely and a home from home. Night times were very quiet and peaceful and mum was able to rest undisturbed. Thank you again our wonderful Beaumont family. you are truly amazing.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

We needed to find somewhere for our beloved mum to spend her last days. Firstly the facilities are amazing, our mum kept saying I love my new flat, I am very comfortable here. The staff are very caring and approachable and I mean ALL of the staff! nothing was too much trouble and we felt that Mum was safe and cared for here. In the last days the support our family felt was very comforting. I stayed with my mum for 5 days as I didn't want to leave her, this was not a problem to anyone at Beaumont house I was made to feel comfortable, offered food and drinks, bedding and showers. When my mum passed away she was treated with such respect and we were given the time we needed. There was no rush for us to leave but as the night staff came on duty and we saw who would be with our mum until the Dr and undertakers came we felt ready to leave knowing everything would be ok. Overall at a very distressing time we were able to cope because of the care we were shown.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Extremely Likely

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Average Rating:   5 out of 5

Booked in for a short stay, 9 day stay. The staff were very good, and very helpful. Room 'nothing special' and had minor faults - such as carpet was worn. Food was good - adequate and sufficient.

How likely would you be to recommend Barchester Chorleywood Beaumont Care Community? Likely

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Average Rating:   4.1 out of 5

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Chorleywood Beaumont Care Community