I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)
The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)
Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)
I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)
The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)
Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)
Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be made in advance if planning a holiday or break.
Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time...
Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be made in advance if planning a holiday or break.
Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time in. Residents have a choice of five lounges, where they can grab a book and cosy up in one of the armchairs or catch up with loved ones over coffee and cake. There’s an inviting terrace on the first floor, large patio area and lots of garden space that residents are free to explore, too. The home also benefits from a cinema room, hairdressing room with nail bar too.
There's a great atmosphere and the staff encourage residents to get involved as much as they’d like. To help residents feel at home, they take the time to get to know them. The home can then tailor activities to their interests and hobbies too. From activities such as community quizzes, crafts and flower arranging to tea dances and fetes, there is so much for residents to enjoy.
The chefs prepare a range of wholesome meals for residents to enjoy in the social dining area or in the comfort of their own room. They also talk to each resident about their likes, dislikes and any special dietary needs when they move in. That way, their food is cooked just right.
Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Erskine Hall'.
Contact Erskine Hall Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
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Erskine Hall Care Home has a Review Score of 9.8 (9.785) out of 10, based on 19 reviews in the last 2 years.
Over all time Erskine Hall Care Home has 107 reviews.
Since my father has been in the home the level of care has reduced along with the quality of the service provided by the home. The churn of staff is very high causing a lack of continuity which is important for older people. Unfortunately, the home seems unable to keep a manager in place and...
Since my father has been in the home the level of care has reduced along with the quality of the service provided by the home. The churn of staff is very high causing a lack of continuity which is important for older people. Unfortunately, the home seems unable to keep a manager in place and despite promises of long-term commitment most managers only seem to stay for a few months. This is having an adverse effect on the level of care as each one comes in with new ideas but none ever seem to reach fulfilment and only seem to put the already overworked staff under more pressure without improving the services provided. The fees keep being increased well above the rate of inflation but this money does not seem to be going towards the food or level of care which have both deteriorated since my father first went into the home. The home has been asked to discuss theses increase but then hide behind the BUPA umbrella.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate...
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate it fully. Please, can you contact our customer services team by emailing feedback@bupa.com so that we can discuss this feedback further?
The centre is well designed, and is set in attractive and well-maintained grounds, allowing residents to enjoy the outside environment. The bedrooms are spacious, as are the functional bathrooms, and they are cleaned to a good standard. My brother's room could do with redecorating, though. The...
The centre is well designed, and is set in attractive and well-maintained grounds, allowing residents to enjoy the outside environment. The bedrooms are spacious, as are the functional bathrooms, and they are cleaned to a good standard. My brother's room could do with redecorating, though. The staff are friendly, cheerful, and helpful, and I like the availability of a monthly care plan review with the nominated carer. Car parking is sometimes difficult, though.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Erskine Hall Care Home provides an excellent standard of care and support. Although not her own home it provides my aunt with the next best thing. Throughout the time she has been a resident she has felt safe and well looked after. The programme of activities provided keeps her active and engaged,...
Erskine Hall Care Home provides an excellent standard of care and support. Although not her own home it provides my aunt with the next best thing. Throughout the time she has been a resident she has felt safe and well looked after. The programme of activities provided keeps her active and engaged, giving her the opportunity to interact with other residents on a daily basis, ensuring she never feels isolated.
The choice and quality of food have always been very good.
The rooms are a good size, clean and comfortable and residents are encouraged to put her own pictures on the walls making them feel as much like they are in their own homes as possible. My aunt has also had a phone installed in her room enabling her to contact friends and family whenever she wishes.
The grounds are beautiful, with established trees and seating areas in various places so residents can walk around both inside and outside in a safe environment.
Although not cheap, Erskine Hall Care Home gives good value for money.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother is very happy and has settled well in her own room. The home is ideally situated for us with easy in and out access at all times during the day. My mother likes to go to mosque almost every week on Friday and sometimes during the weekends as well. The staff have taken to her and they...
My mother is very happy and has settled well in her own room. The home is ideally situated for us with easy in and out access at all times during the day. My mother likes to go to mosque almost every week on Friday and sometimes during the weekends as well. The staff have taken to her and they always ensure that she is ready well in time to leave the home in order to arrive for prayers on time.
The whole place is clean and the entire staff are very friendly and willing to assist all times when they are not busy. The home also has activity planner for all residents which I think is a very good idea to break the feeling being couped in one's own room whole day.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The surroundings in which Erskine Hall is set are superb with mature gardens front and back. This first impression augers well for what you can expect once inside. The nursing home is rather like a hotel in layout and decor which is no bad thing. The south facing lounges on each floor are light and...
The surroundings in which Erskine Hall is set are superb with mature gardens front and back. This first impression augers well for what you can expect once inside. The nursing home is rather like a hotel in layout and decor which is no bad thing. The south facing lounges on each floor are light and airy with excellent views over the grounds.
We have found the staff to be friendly and very professional.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
This care home is good but could be great if they employed more carers. The carers they have, on the whole are dedicated, hard working but really are put under too much stress due to the lack of staff. This result in bells not being answered for a much longer time than one would like, putting the...
This care home is good but could be great if they employed more carers. The carers they have, on the whole are dedicated, hard working but really are put under too much stress due to the lack of staff. This result in bells not being answered for a much longer time than one would like, putting the residents themselves under stress, especially if they need to go to the toilet. Their dignity is then compromised. There is as new manager who has brought new life to the home, but I'm sure would be unable to put pressure on BUPA for more staffing?? The grounds to end on a high note are simply beautiful.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My mother aged 92 was brought into Erskine Hall on 3rd March 2015. She had been in hospital for 13 weeks. She had become bedridden and doubly incontinent. Her room was clean and she was well looked after. She had a limited diet and ate only eggs for virtually every meal and yoghurt and ice cream.
My mother aged 92 was brought into Erskine Hall on 3rd March 2015. She had been in hospital for 13 weeks. She had become bedridden and doubly incontinent. Her room was clean and she was well looked after. She had a limited diet and ate only eggs for virtually every meal and yoghurt and ice cream.
Thank you for your review. Your comments are extremely important to us, and our residents' health and wellbeing is our absolute priority. We will discuss your feedback with he home's manager to help them continually improve their service.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
A local resident and former housemistress recently returned to St Helen’s School in Northwood, where she dedicated more than two decades of her life. Valerie Little, now aged 96, enjoyed...
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