
I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)

The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)

Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)

I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)

The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)

Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be made in advance if planning a holiday or break.
Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time...
Care Provided by Erskine Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***
Please contact us for more information.
The price(s) shown are provided by the care home. Contact Erskine Hall Care Home for full pricing details and T&Cs.
Contact Erskine Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Kerry Richards (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (74)
Visiting
- The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Based in a quiet suburb of Northwood, not too far from Oxhey Woods with its lovely sculpture trail. The landscaped gardens are perfect for a gentle stroll, too. Heading into the town, you’ll find lots of shops, restaurants and great links to central London.
Parking
- Parking available onsite
Erskine Hall Care Home Reviews (104)
Erskine Hall Care Home has a Review Score of 9.7 (9.724) out of 10, based on 18 reviews in the last 2 years.
Over all time Erskine Hall Care Home has 104 reviews.
Clean, tidy, friendly efficient and non-smelly. Helpful nursing and caring staff. My father says he likes the staff as they nurse him well and are friendly.
Thank you for your review. I'm so glad that your father is happy and is well cared for.
Very good. The service is wonderful. Every day you can have a shower so you feel nice and fresh. There's always some entertainment going on which you're encouraged to join in, also the food is excellent.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
My mother has been in care here for several years now. Throughout her stay, we have found the staff very professional and attentive. Without their care and attention, she would probably not be around now. The home is always extremely clean and well run. As a family, we have always found everyone very friendly and helpful and would recommend Erskine Hall.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.
Whilst he was at Erskine Hall he was looked after well and the manager was very personable and friendly, all staff were helpful and he was treated very well.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I hope you have comfort in knowing that your father was well cared for.
Moved from hospital to this care home in November 2017 suffering from rheumatoid arthritis, osteoarthritis, anaemia and type 2 diabetes. Following an outpatient visit to the rheumatology department at the hospital, I was put on medication and this has eased the arthritic problems, enabling me to need less support from the staff. I now am able to move around fairly freely using walking poles or my zimmer frame and eat all meals in the restaurant. I am hoping to move to a flat as my mobility increases.
Thank you for your review. I'm so glad to hear that you are now feeling better and able to get around more freely.
The staff are very very caring and the nurses too. Everyone friendly and it's a happy atmosphere.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
We are very impressed with the care and comfort given to residents in this 'care home'. My sister was looked after well. She had a lovely room looking over the gardens and was able to get out into the grounds in her wheelchair when the weather made it possible. The staff are very friendly. Plenty of activities for the residents if they wish and visitors were made very welcome.
So sorry to hear of your loss, please accept our condolences. Thank you for your review. It is lovely to hear how well cared for your sister was in our care and your kind words about our staff.
Have to wait sometimes for prolonged periods of time for assistance to go to the toilet and then return to the chair. This takes two carers and a hoist if someone is in a wheelchair like my mum (lack of staff)?
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
I am very happy with the care that my husband is receiving. He has been here for nearly 3 months for palliative care. I visit most days and I am allowed to come and go as I please. The staff all know and address me by name which I think is a good indication of how good the staff are. The home is spotlessly clean. Rooms are en-suite. Beds are adjustable, without looking like a hospital.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
A wonderful venue for last few days of life. All who family and friends came into contact with are very caring and professional. A great comfort to us all. Care and attention to our relative were faultless.
So sorry to hear of your loss. Please accept our condolences. Thank you for your review and kind words about our staff at Erskine Hall Care Home.
Good experience (for 1 week). All staff are pleasant, kind and professional. Neat and clean room. Good food. My needs were met.
However, there was nobody to speak to at the dinner table, so decided to eat in my room for the rest of my stay. Felt the staff were alright, but it would have been nice to have more company during my time there, especially at the dinner table.
Thank you for your review. We are pleased to hear about your experience and appreciate your comments of our home and will share your comments with the home’s manager.
They showed more commitment by helping throughout the period in details and procedures and closeness.
I felt this is it, "I can now completely rely on their leading and guiding" by communicating with them without any uncertain feeling.
Thank you.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Our main concern was the locum from their GP surgery who attended to certify my husbands passing became unavailable and we had extreme difficulty in obtaining certificate required to register his death. After two days we had to contact the hospital from where he had been transferred to Erskine Hall, where a consultant who had cared for him was able to issue a certificate.
Thank you for your review, we appreciate your feedback. Your comments are extremely important to us. We will discuss your feedback with the home’s manager to help them continually improve their service.
The Bupa Customer Care Team
My husband has no speech and therefore cannot say what he feels. I felt he was too challenging for the staff and they did not care enough to make him happy. They did mostly what I asked but it took tremendous effort and anxiety on my part. He would not return and it has put him off going to a home again.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.”
I have been cared for very well. The care staff work very hard to make my stay good. The food is very good and there is a nice variety of meals. I also enjoyed the activities. Previous visits have been good and I will be returning again.
It is lovely to hear that your visits have been so good and that you will be returning again for another visit. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Our daughter was admitted into Erskine Hall in May 2016 and died in January 2017. Due to a brain and liver cancer, she was unable to look after herself and needed 24/7 care. We stayed for 2-3 days every week. Throughout her stay, our daughter (and us!!) were cared for fastidiously and lovingly by a most caring and dedicated staff, including carers and auxiliary support.
We were deeply moved and encouraged by the way all the staff constantly attended our daughter's needs (which were varied and many!). Because radiotherapy had seriously impaired her short-term memory, she was frequently emotionally upset and we were often witnessed to the quiet presence of staff who quietly sat by her and soothed her fears! We have nothing but admiration and gratitude for all the love and professional support our daughter received from the staff of Erskine Hall!
Thank you for sharing such a lovely review with us, we appreciate your feedback so much. I am so pleased to hear that Erskine Hall provided both you, and your daughter support and that you would recommend this home to others. I will pass on your kind words to the home's manager, and thank you again for sharing this with us. The Bupa Customer Care Team.
Since my father has been in the home the level of care has reduced along with the quality of the service provided by the home. The churn of staff is very high causing a lack of continuity which is important for older people. Unfortunately, the home seems unable to keep a manager in place and despite promises of long-term commitment most managers only seem to stay for a few months. This is having an adverse effect on the level of care as each one comes in with new ideas but none ever seem to reach fulfilment and only seem to put the already overworked staff under more pressure without improving the services provided. The fees keep being increased well above the rate of inflation but this money does not seem to be going towards the food or level of care which have both deteriorated since my father first went into the home. The home has been asked to discuss theses increase but then hide behind the BUPA umbrella.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate...
The centre is well designed, and is set in attractive and well-maintained grounds, allowing residents to enjoy the outside environment. The bedrooms are spacious, as are the functional bathrooms, and they are cleaned to a good standard. My brother's room could do with redecorating, though. The staff are friendly, cheerful, and helpful, and I like the availability of a monthly care plan review with the nominated carer. Car parking is sometimes difficult, though.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Erskine Hall Care Home provides an excellent standard of care and support. Although not her own home it provides my aunt with the next best thing. Throughout the time she has been a resident she has felt safe and well looked after. The programme of activities provided keeps her active and engaged, giving her the opportunity to interact with other residents on a daily basis, ensuring she never feels isolated.
The choice and quality of food have always been very good.
The rooms are a good size, clean and comfortable and residents are encouraged to put her own pictures on the walls making them feel as much like they are in their own homes as possible. My aunt has also had a phone installed in her room enabling her to contact friends and family whenever she wishes.
The grounds are beautiful, with established trees and seating areas in various places so residents can walk around both inside and outside in a safe environment.
Although not cheap, Erskine Hall Care Home gives good value for money.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
News (0) & Events (0)
There are no news items for Erskine Hall Care Home.
There are no upcoming events for Erskine Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Erskine Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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