I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)
The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)
Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)
I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)
The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)
Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)
Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be made in advance if planning a holiday or break.
Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time...
Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be made in advance if planning a holiday or break.
Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time in. Residents have a choice of five lounges, where they can grab a book and cosy up in one of the armchairs or catch up with loved ones over coffee and cake. There’s an inviting terrace on the first floor, large patio area and lots of garden space that residents are free to explore, too. The home also benefits from a cinema room, hairdressing room with nail bar too.
There's a great atmosphere and the staff encourage residents to get involved as much as they’d like. To help residents feel at home, they take the time to get to know them. The home can then tailor activities to their interests and hobbies too. From activities such as community quizzes, crafts and flower arranging to tea dances and fetes, there is so much for residents to enjoy.
The chefs prepare a range of wholesome meals for residents to enjoy in the social dining area or in the comfort of their own room. They also talk to each resident about their likes, dislikes and any special dietary needs when they move in. That way, their food is cooked just right.
Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK Erskine Hall'.
Contact Erskine Hall Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
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Erskine Hall Care Home has a Review Score of 9.8 (9.785) out of 10, based on 19 reviews in the last 2 years.
Over all time Erskine Hall Care Home has 107 reviews.
Special praise to a number of staff members, who have kept in touch with us through a difficult time and have always...
We have had contact with other care homes over the last few months - this has been our best experience by far.
Thank you for taking the time to leave us your review. We are so pleased to hear the staff have done everything possible to provide the highest level of care for your Mother. Thank you for choosing Erskine Hall Care Home.
Erskin hall came at a difficult time in my life. I have been treated by all the staff with kindness and consideration and the room was very well kept in excellent order. I have had visits from my friends who have remarked how well I have done since I moved to Erskin Hall and continue to improve...
Erskin hall came at a difficult time in my life. I have been treated by all the staff with kindness and consideration and the room was very well kept in excellent order. I have had visits from my friends who have remarked how well I have done since I moved to Erskin Hall and continue to improve each time they visit.
Thank you for your lovely words. We are so glad that you feel so at ease at Erskine Hall. It is so nice to hear words like "kindness" and "consideration" to describe the level of care you are receiving. We hope to continue providing you with such excellent care.
My mother is a new resident of this wonderful care home. I would like to thank each and every member of staff for their duty to care, which is second to none, not only towards my mother but indeed to me too, for which I am so grateful. Thank you!
My mother is a new resident of this wonderful care home. I would like to thank each and every member of staff for their duty to care, which is second to none, not only towards my mother but indeed to me too, for which I am so grateful. Thank you!
Thank you for your kind review. We are glad to hear our staff are not only taking excellent care of your mum but are also taking care of you too. Thank you for choosing our Eglantine Villa care home.
All the staff are polite and understanding. The rooms are clean. The staff will listen to the requests made by the family members and comply with them.
All the staff are polite and understanding. The rooms are clean. The staff will listen to the requests made by the family members and comply with them.
Thank you for your review. We are happy to hear that you feel your wife is well cared for at Erskine Hall.
There are two main complaints that I have experienced. One is that the toilet does not flush which is a health hazard and also the phone reception is very poor. The phone cuts out after a minute and also freezes so you are unable to continue the call.
There are two main complaints that I have experienced. One is that the toilet does not flush which is a health hazard and also the phone reception is very poor. The phone cuts out after a minute and also freezes so you are unable to continue the call.
Thank you for your feedback. We are aware of these issues and they have been dealt with in line with our complaints procedure. We have issued a response accordingly.
All staff are very welcoming and friendly and seem to know my father well. The home is opening up now after Covid to allow visitors access to communal areas so we can join in activities. My father likes the food and goes to the dining area at lunchtime but is disappointed that everyone seems to...
The home is good at keeping us advised when my father has had a fall or has an appointment arranged and I feel he is safe as no one can enter without a staff member letting you in or to leave. He does feel isolated as residents don't seem to congregate for a chat.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your father in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager so that we can talk to all...
Thank you for your lovely review. We are very happy to hear you can feel at ease with your father in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager so that we can talk to all the residents to gauge more activities and interests that we could implement at the home for more social interactions and relationship-building with all the residents. Please let us know if there is anything we can do to make your father's stay as comfortable as possible.
My mother was at Erskine Hall for 5 years and throughout the care was first class. In the days leading up to her death, the staff were there for her and ensured she was comfortable and passed away peacefully and not alone.
My mother was at Erskine Hall for 5 years and throughout the care was first class. In the days leading up to her death, the staff were there for her and ensured she was comfortable and passed away peacefully and not alone.
Thank you for taking the time to leave your kind words and lovely review. We are saddened to hear about your loss. It is always nice to hear from family members feeling like their loved one has been cared for and looked after and hopefully you will go away from this feeling like your loved one received the best possible care.
Very good in most respects. Food is excellent. Nursing care in the daytime is excellent, and at night not so good.
Very good in most respects. Food is excellent. Nursing care in the daytime is excellent, and at night not so good.
We appreciate you taking the time to leave us your comments. I will pass your feedback on to our management team.
Erskine Hall is a very well-managed purpose-built care home situated in lovely grounds where residents can sit or walk with relatives. I received much-appreciated advice and assistance from their admin team when my dear wife, who has Alzheimer's, had to go into the care home. All the staff both...
Erskine Hall is a very well-managed purpose-built care home situated in lovely grounds where residents can sit or walk with relatives. I received much-appreciated advice and assistance from their admin team when my dear wife, who has Alzheimer's, had to go into the care home. All the staff both nursing and non-nursing are excellent and very caring. Their duties are always performed in a professional manner together with that wonderful natural ingredient of 'kindness' added.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your wife is receiving the best possible care. It is always nice to hear words such as ''Caring'' and ''Professional'' to describe our staff. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.
I found Erskine Hall Care Home to be a very comfortable and friendly home. Nothing was too much trouble, but the staff were tuned in to the needs of the resident and I felt my cousin was in a safe and comfortable place with good facilities and good food.
I found Erskine Hall Care Home to be a very comfortable and friendly home. Nothing was too much trouble, but the staff were tuned in to the needs of the resident and I felt my cousin was in a safe and comfortable place with good facilities and good food.
Thank you for your kind words. We are happy to hear that you felt your Cousin was well cared for at Erskine Hall.
As a service user at Erskine Hall Care Home, I have nothing but good thoughts and even better words to say. The service of practical care and even mental assistance has been particularly good for me. All the staff are sympathetic but practical and caring. The social side of the service is excellent...
As a service user at Erskine Hall Care Home, I have nothing but good thoughts and even better words to say. The service of practical care and even mental assistance has been particularly good for me. All the staff are sympathetic but practical and caring. The social side of the service is excellent and I have never felt isolated or alone.
Thank you for taking the time to write us a review. We are happy to hear that you have found being at Erskine Hall has been beneficial to you. Thank you for choosing us for your care.
My sister and I were unable to view Erskine Hall Care Home last year due to Covid-19 prior to our mother's admission. We then had to leave her for 14-days before being able to visit. We were encouraged by the staff to face time and phone whenever we liked to make sure she had settled in ok. She...
My sister and I were unable to view Erskine Hall Care Home last year due to Covid-19 prior to our mother's admission. We then had to leave her for 14-days before being able to visit. We were encouraged by the staff to face time and phone whenever we liked to make sure she had settled in ok. She struggled to adapt to being in the home but the staff were wonderful and would encourage her to take part in the activities. The staff were always very kind and understanding towards her. In the last few weeks of her life, they couldn't have been more accommodating to us to enable us to visit and spend time with her. We both would highly recommend Erskine Hall Care Home.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time during the pandemic. Please accept our sincere condolences for your loss, hopefully, it is of comfort knowing your Mother was well cared for during her time at Erskine Hall.
Considering my husband was admitted during covid and I was unable to view Erskine Hall, I was not disappointed. The care received was extremely good and it was good to hear staff laughing despite the pressures. A very happy atmosphere. First-class attention to medical care. Sad that visiting was so...
Considering my husband was admitted during covid and I was unable to view Erskine Hall, I was not disappointed. The care received was extremely good and it was good to hear staff laughing despite the pressures. A very happy atmosphere. First-class attention to medical care. Sad that visiting was so restricted during covid, but overall very satisfied.
Thank you for your kind words. It was certainly a challenging time so it's good to hear that you felt our staff kept up a happy atmosphere. We are so sorry for your loss but hopefully you can take comfort knowing your Husband was well cared for during his time at Erskine Hall.
Food and drink. I was very happy with the supplied drink but did feel the food could have more variety. The soup may have been healthy,...
Unable to comment on value for money. I have nothing to compare it with.
Thank you for your feedback. I will certainly pass your comments on about the variety of food choices available to the catering team. We are glad to hear that you found all our staff to be excellent, however. Thank you again for your comments.
My short stay at Erskine Hall Care Home following a hip replacement contributed greatly to my recovery. Erskine Hall offered me a much-needed rest. The staff were caring, adaptable and attentive to their patient's needs. Their flexibility (meal times etc) was particularly appreciated. Should I need...
My short stay at Erskine Hall Care Home following a hip replacement contributed greatly to my recovery. Erskine Hall offered me a much-needed rest. The staff were caring, adaptable and attentive to their patient's needs. Their flexibility (meal times etc) was particularly appreciated. Should I need respite, I would go back to Erskine Hall with pleasure.
Thank you for taking the time to leave your review. We are happy to hear that you feel your time with us was beneficial. Thank you for choosing Erskine Hall for your post-operative care.
Under Covid restriction, Erskine Hall was a Godsend. As we got Mother out of the hospital for end of life care, so the family could visit her in her final weeks of her 97-year life. All the nurses and carers were wonderful and very helpful in the care they gave Mother and the attention they gave us...
Under Covid restriction, Erskine Hall was a Godsend. As we got Mother out of the hospital for end of life care, so the family could visit her in her final weeks of her 97-year life. All the nurses and carers were wonderful and very helpful in the care they gave Mother and the attention they gave us when visiting. Regular communications were excellent. All in all, a big thank you.
We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your Mother received the best possible care.
Great facilities and lovely furnishing since the recent refurbishment of the care home. Its large and spacious areas for residents and relatives were a big factor when choosing the home for my nan as before COVID we would regularly visit her along with other friends and family members and were able...
Great facilities and lovely furnishing since the recent refurbishment of the care home. Its large and spacious areas for residents and relatives were a big factor when choosing the home for my nan as before COVID we would regularly visit her along with other friends and family members and were able to spend time with her as if she were in her own home. Great range of activities for her to attend and entertainment rooms. Glad that during COVID the staff were quick to adapt to relatives' and residents' needs by organising vital Zoom/Facetime calls to keep us in touch with our loved ones. Overall a pleasing care home with friendly and welcoming staff and rooms are always very clean and tidy.
Thank you for your review. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. We are happy to be able to welcome visitors back into the home after such a challenging time but it's good to know that you felt the Zoom/Facetime calls were helpful while we could not allow visitors in!
Resident has been present for just over three years now, and during this time has been on the whole very happy. Obviously, over the last year the staff, the care and support received and the importance of superb management could not have been more needed. So thank you all for all you have done for...
Resident has been present for just over three years now, and during this time has been on the whole very happy. Obviously, over the last year the staff, the care and support received and the importance of superb management could not have been more needed. So thank you all for all you have done for my very special friend and all residents there.
Thank you for taking your time to write us a lovely review. We are very glad your special friend is well cared for with us. If there is absolutely anything else we can do for you to make the stay more comfortable, please let us know.
My partner seemed happy with her treatment when she entered the home, but I was unable to visit her when she was conscious. During the time I spent with her when she was unconscious, she seemed without pain. The staff were very kind to her and myself.
My partner seemed happy with her treatment when she entered the home, but I was unable to visit her when she was conscious. During the time I spent with her when she was unconscious, she seemed without pain. The staff were very kind to her and myself.
We are so grateful for your feedback, thank you for sharing your kind words with us. Please let us know if there is anything else we can do for you.
The staff were very caring but our friend deteriorated significantly during lockdown because none of her friends were able to visit (normally she would have at least two visitors every week who would have sat with her in her room).
The staff were very caring but our friend deteriorated significantly during lockdown because none of her friends were able to visit (normally she would have at least two visitors every week who would have sat with her in her room).
We are so sorry to hear about the impact lockdown had on your dear friend, we appreciate how difficult this period has been for our residents missing out on special time with their loved ones. Thank you for taking the time to leave us your review, and please let us know if there is anything we can do for you.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
A local resident and former housemistress recently returned to St Helen’s School in Northwood, where she dedicated more than two decades of her life. Valerie Little, now aged 96, enjoyed...
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