
I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)

The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)

Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)

I call all the staff there 'my angels', as that is what they are.Anita C(Daughter of Resident/Service User)

The carers are dedicated to their residents. To them, it is not just a job.Martin R(Son of Resident/Service User)

Fantastic, friendly staff who are there to help the residents and the families tooElaine M(Daughter of Resident/Service User)

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be made in advance if planning a holiday or break.
Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time...
Care Provided by Erskine Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***
Please contact us for more information.
The price(s) shown are provided by the care home. Contact Erskine Hall Care Home for full pricing details and T&Cs.
Contact Erskine Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Kerry Richards (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (74)
Visiting
- The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. Based in a quiet suburb of Northwood, not too far from Oxhey Woods with its lovely sculpture trail. The landscaped gardens are perfect for a gentle stroll, too. Heading into the town, you’ll find lots of shops, restaurants and great links to central London.
Parking
- Parking available onsite
Erskine Hall Care Home Reviews (104)
Erskine Hall Care Home has a Review Score of 9.7 (9.724) out of 10, based on 18 reviews in the last 2 years.
Over all time Erskine Hall Care Home has 104 reviews.
All the staff are polite and understanding. The rooms are clean. The staff will listen to the requests made by the family members and comply with them.
Thank you for your review. We are happy to hear that you feel your wife is well cared for at Erskine Hall.
There are two main complaints that I have experienced. One is that the toilet does not flush which is a health hazard and also the phone reception is very poor. The phone cuts out after a minute and also freezes so you are unable to continue the call.
Thank you for your feedback. We are aware of these issues and they have been dealt with in line with our complaints procedure. We have issued a response accordingly.
It is a shame that care homes are short of staff as there is a big difference between the permanent carers to the agency staff. The carers all joined in for a Halloween party even doing a little song and dance for the residents.
The rooms are spacious with a built-in wardrobe and en-suite shower rooms.
The home is good at keeping us advised when my father has had a fall or has an appointment arranged and I feel he is safe as no one can enter without a staff member letting you in or to leave. He does feel isolated as residents don't seem to congregate for a chat.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your father in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager so that we can talk to all...
My mother was at Erskine Hall for 5 years and throughout the care was first class. In the days leading up to her death, the staff were there for her and ensured she was comfortable and passed away peacefully and not alone.
Thank you for taking the time to leave your kind words and lovely review. We are saddened to hear about your loss. It is always nice to hear from family members feeling like their loved one has been cared for and looked after and hopefully you will go away from this feeling like your loved one received the best possible care.
Very good in most respects. Food is excellent. Nursing care in the daytime is excellent, and at night not so good.
We appreciate you taking the time to leave us your comments. I will pass your feedback on to our management team.
Erskine Hall is a very well-managed purpose-built care home situated in lovely grounds where residents can sit or walk with relatives. I received much-appreciated advice and assistance from their admin team when my dear wife, who has Alzheimer's, had to go into the care home. All the staff both nursing and non-nursing are excellent and very caring. Their duties are always performed in a professional manner together with that wonderful natural ingredient of 'kindness' added.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your wife is receiving the best possible care. It is always nice to hear words such as ''Caring'' and ''Professional'' to describe our staff. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.
I found Erskine Hall Care Home to be a very comfortable and friendly home. Nothing was too much trouble, but the staff were tuned in to the needs of the resident and I felt my cousin was in a safe and comfortable place with good facilities and good food.
Thank you for your kind words. We are happy to hear that you felt your Cousin was well cared for at Erskine Hall.
As a service user at Erskine Hall Care Home, I have nothing but good thoughts and even better words to say. The service of practical care and even mental assistance has been particularly good for me. All the staff are sympathetic but practical and caring. The social side of the service is excellent and I have never felt isolated or alone.
Thank you for taking the time to write us a review. We are happy to hear that you have found being at Erskine Hall has been beneficial to you. Thank you for choosing us for your care.
My sister and I were unable to view Erskine Hall Care Home last year due to Covid-19 prior to our mother's admission. We then had to leave her for 14-days before being able to visit. We were encouraged by the staff to face time and phone whenever we liked to make sure she had settled in ok. She struggled to adapt to being in the home but the staff were wonderful and would encourage her to take part in the activities. The staff were always very kind and understanding towards her. In the last few weeks of her life, they couldn't have been more accommodating to us to enable us to visit and spend time with her. We both would highly recommend Erskine Hall Care Home.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time during the pandemic. Please accept our sincere condolences for your loss, hopefully, it is of comfort knowing your Mother was well cared for during her time at Erskine Hall.
Considering my husband was admitted during covid and I was unable to view Erskine Hall, I was not disappointed. The care received was extremely good and it was good to hear staff laughing despite the pressures. A very happy atmosphere. First-class attention to medical care. Sad that visiting was so restricted during covid, but overall very satisfied.
Thank you for your kind words. It was certainly a challenging time so it's good to hear that you felt our staff kept up a happy atmosphere. We are so sorry for your loss but hopefully you can take comfort knowing your Husband was well cared for during his time at Erskine Hall.
Food and drink. I was very happy with the supplied drink but did feel the food could have more variety. The soup may have been healthy, but was hard to describe with little taste.
Some staff shortage was apparent at times, but they were all excellent and looked after me well.
Unable to comment on value for money. I have nothing to compare it with.
Thank you for your feedback. I will certainly pass your comments on about the variety of food choices available to the catering team. We are glad to hear that you found all our staff to be excellent, however. Thank you again for your comments.
My short stay at Erskine Hall Care Home following a hip replacement contributed greatly to my recovery. Erskine Hall offered me a much-needed rest. The staff were caring, adaptable and attentive to their patient's needs. Their flexibility (meal times etc) was particularly appreciated. Should I need respite, I would go back to Erskine Hall with pleasure.
Thank you for taking the time to leave your review. We are happy to hear that you feel your time with us was beneficial. Thank you for choosing Erskine Hall for your post-operative care.
Under Covid restriction, Erskine Hall was a Godsend. As we got Mother out of the hospital for end of life care, so the family could visit her in her final weeks of her 97-year life. All the nurses and carers were wonderful and very helpful in the care they gave Mother and the attention they gave us when visiting. Regular communications were excellent. All in all, a big thank you.
We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your Mother received the best possible care.
Great facilities and lovely furnishing since the recent refurbishment of the care home. Its large and spacious areas for residents and relatives were a big factor when choosing the home for my nan as before COVID we would regularly visit her along with other friends and family members and were able to spend time with her as if she were in her own home. Great range of activities for her to attend and entertainment rooms. Glad that during COVID the staff were quick to adapt to relatives' and residents' needs by organising vital Zoom/Facetime calls to keep us in touch with our loved ones. Overall a pleasing care home with friendly and welcoming staff and rooms are always very clean and tidy.
Thank you for your review. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. We are happy to be able to welcome visitors back into the home after such a challenging time but it's good to know that you felt the Zoom/Facetime calls were helpful while we could not allow visitors in!
Resident has been present for just over three years now, and during this time has been on the whole very happy. Obviously, over the last year the staff, the care and support received and the importance of superb management could not have been more needed. So thank you all for all you have done for my very special friend and all residents there.
Thank you for taking your time to write us a lovely review. We are very glad your special friend is well cared for with us. If there is absolutely anything else we can do for you to make the stay more comfortable, please let us know.
My partner seemed happy with her treatment when she entered the home, but I was unable to visit her when she was conscious. During the time I spent with her when she was unconscious, she seemed without pain. The staff were very kind to her and myself.
We are so grateful for your feedback, thank you for sharing your kind words with us. Please let us know if there is anything else we can do for you.
The staff were very caring but our friend deteriorated significantly during lockdown because none of her friends were able to visit (normally she would have at least two visitors every week who would have sat with her in her room).
We are so sorry to hear about the impact lockdown had on your dear friend, we appreciate how difficult this period has been for our residents missing out on special time with their loved ones. Thank you for taking the time to leave us your review, and please let us know if there is anything we can do for you.
We went online and viewed the Erskine Hall website which we were very impressed with. The building is beautiful. The last official care inspection report, which was old, did momentarily make us doubt that Erskine was the right place. However, we made enquiries with friends who had had loved ones there in recent times. All the feedback received about Erskine was very positive. A phone call to Erskine Hall itself was answered sympathetically and honestly which put our minds at rest. We have nothing but good things to say about the staff. They dealt with everything so well and were always very helpful with phone enquiries. Due to Covid restrictions, we could not visit personally, but the staff were very accommodating at setting up a ZOOM meeting between my stepfather and his wife which was a huge comfort to her. Staff could not have been more caring, particularly when he was in the last hours of his life, and facilitated a visit to see him. We would highly recommend Erskine Hall.
Thank you for entrusting us with your stepfather's care.
My mother decided to move to Erskine Hall in November 2018. Initially, Mum was quite independent and needed only a safe environment for living. She appreciated the company of others, the various activities, and the absence of day to day worries. Lockdowns and restrictions on visits meant that 2020 was a difficult year and one in which her age was catching up with her. Mum gradually needed more personal care and eventually, end of life care. She died peacefully in December 2020 at the age of 101. Mum had formed close personal bonds with the nurses and carers who looked after her and would have been confident of the care she would receive. Mum had been an 'old fashioned' nurse and had high standards. We are very grateful to all the staff at Erskine Hall for caring for Mum with kindness and respect.
Thank you for trusting us with your mothers care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My mother lived at Erskine Hall from October 2017 until she passed away in August 2020. The home is very comfortable and spacious. There is an extensive menu; a varied programme of activities and close links with local schools. Erskine has a welcoming atmosphere. My brother and I spent many hours there - visiting on a daily basis, sometimes joining activity groups, using the adapted kitchen to bake cakes with mum and sometimes we were able to order and pay for meals so that we could have dinner with her. We felt that the home encouraged and supported existing close family ties. This was not the case in a previous home where mum spent a few weeks. The greatest asset of Erskine is the staff team, who are kind and professional. Many individual staff members are deeply compassionate and empathic, working hard to get to know residents well. Mum had many funny and tender moments with staff and I will always be grateful for their care towards her, and to us.
Thank you for the kind words. We are very sorry about your loss. Please let us know if there is anything else we can do for you or your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 09 August 2026Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
News (0) & Events (0)
There are no news items for Erskine Hall Care Home.
There are no upcoming events for Erskine Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Erskine Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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