Kingfisher Nursing Home

Thank you all from the bottom of my heart.

My mother has been a resident of Kingfisher since the beginning of September, after a short few months of such rapid decline in her mental and physical wellbeing. The overall care she now receives and the genuine warmth from every single member of the team there allays any of the concerns that I felt previously. With every visit I have with my mum, good or bad, speaking with any member of staff, always leaves me feeling reassured and comforted. Their exceptional care always shines through, not only to all the residents of Kingfisher but equally to us, the relatives. They are all part of an amazing team and I can never thank them enough.

Our valued family member has now been a resident of Kingfisher for nearly 2 years, due to the nature of her health needs Kingfisher has turned out to be the best care home for her. My sister is treated with dignity, love and support from all staff, both professionals and carers. The food is prepared on-site, and the chef is not afraid to "push the boat out" with various dishes, much to the delight of residents. Health care is excellent, and communication to us as family is of a very high standard. My sister wants for nothing and everyday residents can participate in many various activities. Nothing is too much trouble for all staff, my sister now regards all staff as "her sisters and brothers" her family is growing.

Everything is outstanding and nothing to criticize, this includes the boss.

It's worth going into. The staff do a lot for us all and are very kind and helpful. We never feel alone and forgotten about. The food is really nice and special, we had salmon today and we gave it 10 out of 10.

Our mum was omitted here 2 weeks ago. We were very nervous having her not at our home. She is 90 years old and very frail. We are pleased to say we are so happy we made this step for her. The staff here are amazing they look after her so much, caring, nursing, chatting and looking after her needs. There hasn't been anything they wouldn't do for her or us. Thank you to you all.

Early in 2019, I felt unwell and had some falls which I put down to advancing years but whilst undergoing investigation a biopsy revealed low-grade non-Hodgkin lymphoma and a course of chemotherapy was started. I was moved to Kingfisher by the NHS for care and attention followed by observation and the reports have been encouraging. I cannot fault my treatment and the management and staff, particularly here, have been marvellous. A lot of lovely people with whom I am proud to be associated. Many thanks to all.

My mother came to Kingfisher during Covid-19. I was very worried about her but I am now very happy that she is getting all the care that she needs and she seems very happy.

I can not praise this Nursing Home highly enough. Sadly, my Dad had to go into a Nursing Home following a stroke and suffering from dementia. It was hard for us as a family and worrying when this happened, but we need not have done. The staff looked after our Dad as well as we would have liked to look after him ourself. Nothing was too much trouble, they gave him everything we asked for and encouraged him to join in with activities and chat to other residents. The team is lead by an excellent manager who is not afraid to get get her hands dirty if and when it is necessary. There is a lot of respect amongst the staff and the residents and everyone is encouraged to be one big happy family. They are all very caring people and this reflects on it feeling very homely and comfortable. It is extremely clean and the food is of excellent quality. I would have no hesitation in recommending the Kingfisher to anyone and can not thank and praise the staff enough for what they did for our Dad.

Mum didn't want to go into a nursing home but our GP and hospice nurse referred her for "fast track" care as she needed physical and palliative nursing. All staff were marvellous, nurses and carers, to admin, catering and washing/cleaning people. It was faultless, if I had a problem whoever I asked would sort it, or find someone to help. Her comfort was thought of and pain managed hourly day and night. Finding it hard to eat/swallow her favourite foods were pureed, including prunes which she declared were lovely. Mum's last smile on Valentine's Day came when staff sang "We just called to say we love you", accompanied by music, with pretty cakes and strawberries. Mum really beamed a smile. The home is so well run, I cannot thank them enough for mum's care up to her passing.

Thank You.

I was always sceptical of putting my mum in a nursing home, but I have to say, this home was amazing. I cannot thank the people who work here enough. Everybody made my mum's time here so very special. She loved being here and got to know all the staff. I will miss coming here. The people that work here are an absolute credit to this beautiful home.

This nursing home is very unique with kind, friendly, genuine and honest people.

From the first day my mum came into the home, the staff were super friendly and caring. Nothing was too much trouble, even for the visitors and for my mum. The staff always listened to her and made her feel comfortable. They were attentive, caring and always there. We could not have wished for a better place for my mum, communication was always ongoing and gave the family enormous peace of mind.

Very happy and satisfied with the home. Family has peace of mind that he's been looked after properly. My husband is so happy here. The manager is very good, explains everything and she is a lady of her word. The best person for the job. I would highly recommend Kingfisher Nursing Home.

The staff at Kingfisher are amazing. All doing their best to make grandad comfortable in his last days, and also offering help after he passed away. They give great advice and are so approachable and willing to help and advise you in what can be a very emotional and confusing time. The rooms and all of the home are very clean and the meals are good also. Many thanks to the manager and the whole team for making Grandad's stay comfortable and for supporting us through a difficult time.

The staff and management are always extremely helpful, friendly and polite. Excellent care and compassion shown to my friend, especially his last few days. The support the team gave us in a time of sadness was very much appreciated. I would not have any hesitation in recommending Kingfisher to my friends and family.

To the family with TLC, tea, sandwiches, cakes and blankets. I would not have any hesitation in recommending Kingfisher to other people. Thank you so much.

Also, updates to care plans should be visible on friendly posters, as it goes unnoticed in the book.

My partner has been in the Kingfisher Nursing Home for just over a month. He has settled in well and is happy. The care, facilities, food and staff are all excellent. Every effort is made to ensure that he is comfortable and well looked after. Family and friends who visit are made to feel welcome. The atmosphere reflects the Kingfisher Nursing home as being a big, caring, happy family.