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Osbourne Court offers offers fully inclusive, 24/7 person centred care. Long term residential care, short term respite stays, and specialist dementia care are all available options at...
Care Provided by Osbourne Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Osbourne Court Care Home for full pricing details and T&Cs.
Contact Osbourne Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- B&M Care Ltd
- Private Owned
Person in charge
- Ria Bradford(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Osbourne Court Care Home Reviews (54)
Osbourne Court Care Home has a Review Score of 9.8 (9.794) out of 10, based on 25 reviews in the last 2 years.
Over all time Osbourne Court Care Home has 54 reviews.
The care and love she received from everyone at Osbourne Court was exemplary.
The team there constantly explore new ways to enhance enjoyment and interest for their residents - with much success!
They also provide an excellent support network for the family, keeping them well informed at all times either personally or via relatives group meetings.
Thank you for your lovely review, this means a lot to the team
Osbourne Court is a brilliant care home, the care provided is outstanding. I love coming to see mum, she is very happy living here and well looked after. The management and staff are very caring, well mannered.
Thank you so much for your lovely review, this is really appreciated!
The staff are amazing, so friendly, helpful and especially caring towards the residents. Some sad and funny things do happen along with the day to day routines, which happens in family life... all the staff take it in their stride. This really is a lovely place. Can't praise the staff enough. Thank you Osbourne Court for caring for Mum
Thank you so much for your review, this is really appreciated and will be passed onto the team
It was the right decision to place her in a home, and the right home for her.
Thank you for your review, this is really appreciated and will be passed onto the team
The building has been newly decorated and to a lovely standard so this really helped settle mum and give our family comfort in her care and her surroundings. All staff have been lovely and are helping mum in all her needs. A very big thank you personally to Rachel, Esher and Jo who have been a massive help for me and have released a huge weight from me personally with their love, care and understanding. Thank you ladies you've been a breath of fresh air
Thank you so much for your review, I will ensure this is passed onto the team
My mother has been in Osbourne Court since May 2024. The service provided is outstanding, mum loves living at Osbourne Court. I feel happy knowing mum is living there as she is safe and well looked after. The manager and staff are brilliant and always there to answer any questions. I couldn't ask for a better home for my mum to live in.
Thank you so much for your reply, mum is an absolute pleasure to care for. And we appreciate all your guys help with any events we have - thank you
Mum has now celebrated her 100th birthday at Osbourne Court. We had a large family gathering, and we were able to use the newly refurbished lounge for ourselves. Mum had a great time, and all the family felt welcome. She has settled in well. I take her out in her wheelchair, when the weather allows, around the town. She likes to have company and will mostly join in the activities.
Thank you for your review, we look forward to better weather in the Spring
My father was moved to Osbourne Court earlier in 2025, due to his previous care home being inadequate to his needs. I feel our family was gaslighted by the previous care home, making my father out to be the problem, when in actual fact it was the Home who kept him imprisoned in his room and not prepared to help him back onto his feet. Osbourne Court on the other hand gave him a massive welcome, put their metaphorical arms around him and got him back on his feet on his very first day. He has flourished and his mental and physical health has settled. All of the personnel have kindness and care at the heart of their work and my father said only a few days ago - "everyone is lovely here"
Thank you for your review, we are honoured to care for Dad
Dad has just had a tremendous Christmas in Osbourne Court.The care has not dropped and the thoughtful way that the team has planned for and carried off a Christmas which makes residents feel part of a large family is exemplary. Little details make the difference: the Christmas activities throughout December have kept him busy. Then on the big day; presents under the tree - a lifeline for those residents with no family members to visit - were enjoyed by all; and chef Robbie's Christmas dinner felt like home cooking at its best. Getting the atmosphere right at a time when most residents would want to be in their own home with loving family members around them, is an extension of their normal day-to-day care. On Boxing Day Dad said, 'I feel wanted'! What an accolade! I couldn't recommend Osbourne Court highly enough.
Thank you so much for your review Celia, we had a fabulous Christmas! And the fun doesn't stop there, many more magical memories to be made!
We couldn't be more happier than we are now regarding the home. The staff are fantastic. Helpful, kind and very polite to my Mother. The facilities are lovely following the refurbishment and Mother is very happy and settled there.
Thank you so much for your review, this will be passed onto the rest of the team
Sincerley
David
Thank you for your review, this will be passed over to the team
Mum is a very independent person and taking the step to move into a care facility was not easy
for her. From day one Mum and our family received a warm, caring and friendly welcome from all of the staff
at Osbourne Court. Mum has settled in well and has now made new friends with other
residents, she often says how well she is looked after and how happy she is there. Mum's
mental and physical health has improved dramatically since she started living at Osbourne
Court. We are always notified of anything going on with Mum and we always receive an
answer to any questions or concerns we have about Mum. The Osbourne Court team is a
happy one that works well together and it is reflected in the care they give to their residents.
The peace of mind we have knowing that Mum is in such good hands is priceless.
Thank you for your review, as a team we appreciate your feedback. We will continue to deliver quality person centred care
Always available to answer questions we may have.
Home managed very well by the management team.
Thank you for your review, this is much appreciated by the whole team
The home itself is beautifully kept, clean, and comfortable, with a lovely, homely feel. There's always something going on activities, laughter, and friendly conversation and my mum has settled in far quicker than I could have imagined. She's eating well, smiling more and truly feels like part of the community. The staff are nothing short of amazing. They take time to understand each resident's needs, preferences, and personality, everyone is treated with patience, dignity and kindness. Communication with families is excellent.
Knowing mum is in safe and loving hands is priceless. Osbourne Court is more than just a care home, it's a home full of heart.
Thank you
Thank you for your review, this is much appreciated by the whole team
He was very happy there thanks to the staff who looked after him through his good times and the bad times with no complaints from us. staff were very friendly and always very helpful on visiting my brother they always made me welcome any health issues with him I was always contacted any time of the day and night a highly recommended care home with great staff thanks to you all on behalf of our family.
Thank you for your review, this is much appreciated by the whole team
We did visit his room to check on toiletries and to drop of a sensor floor mat, which we had been informed we needed to buy as the one he had been using was broken and had only been lent to him. We also donated a bag of DVDs for the residents, both these items were left in his room and a member of staff informed.
Thank you for your review, this is much appreciated by the whole team
Mum became a resident in May25, and I became a Daughter again. Having been caring for Mum with her progressing dementia, we lost that relationship, and both of us felt alone and lost in it all. Osbourne Court and the wonderful staff are amazing, cannot express my gratitude enough. Mum has a fuller life, eating, sleeping better, and round the clock care and security, giving me peace of mind. Never an easy decision to make, moving a loved one into a home, but this has been best for Mum and my family. So be strong, pick up the phone and book a viewing, hope my review helps you on this path, all the best.
Thank you for your review, this is much appreciated by the whole team
The experience of having a family member in Osbourne Court has been very good every team member has been excellent.
The care home manager is very approachable and should we have any issues she will address and action when required
The manager's team are very caring and approachable
Thank you for your review, this is much appreciated by the whole team
The B&M Rose Model approach with individual care was incredibly supportive to Mum with her daily routine. Mum's overall residential experience was a happy one, she spoke about it often as the right place for her to be, expressed with a very big smile! Mum enjoyed making new acquaintances with other residents & "friendship buddies" with her carers. Exceptional managers offered informational guidance & support with administrative matters & relevant care concerns. It was reassuring my mother received invaluable quality care by professionally experienced, knowledgeable & kind-hearted caregivers and managers.
Thank you for your review and kind words. This is really appreciated from the whole team at Osbourne Court
My elderly friend resided here for many years and was look after very well by the staff. I was always informed by the staff of any concerns that they had regarding my friend. It's a lovely care home which is undergoing current renovations which have made it look very luxurious and outside areas have been upgraded with outdoor furniture and shaded sitting areas. I was very happy knowing my friend was safe and secure here which meant alot to me.
Thank you for your review, this is really appreciated it by all of the team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
22 Bed Vacancies
Posted: 29 July 2026We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.
News (0) & Events (0)
There are no news items for Osbourne Court Care Home.
There are no upcoming events for Osbourne Court Care Home.
Awards / Recognitions (4)
- 28 Nov 2024Recipient: Osbourne Court Care Home
- 28 Feb 2019Recipient: B&M Care Ltd
- 01 Feb 2018Recipient: B&M Care Ltd
Accreditations
There are no accreditations posted yet for Osbourne Court Care Home.
Meet the Team (1)

I have worked in the care sector for over 10 years, working in different settings of supportive living, domiciliary care and nursing homes. I have a passion for person-centred care and positive risk-taking, enabling individuals to live life. I have my NVQ Level 5 and I am a Dementia Champion. I was the Care Plan and Safeguarding champion in my previous workplace, and in 2023, I was promoted to Home Manager here at Osbourne Court. I have a special interest in dementia and how music can enhance memory and improve cognition.
Osbourne Court is a kind and warm care home where we ensure that everyone feels welcome. We provide person-centred care that makes you feel at home with laughter, affection and happiness.
Frequently Asked Questions about Osbourne Court Care Home
What types of Care is Osbourne Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Osbourne Court Care Home have?
There are 69 Single Rooms.
What are the Facilities & Services at Osbourne Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Osbourne Court Care Home to the centre of Baldock?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osbourne Court Care Home to verify any information. View our terms and conditions. Osbourne Court Care Home has an Enhanced Service -more info.