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Osbourne Court offers offers fully inclusive, 24/7 person centred care. Long term residential care, short term respite stays, and specialist dementia care are all available options at...
Care Provided by Osbourne Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Osbourne Court Care Home for full pricing details and T&Cs.
Contact Osbourne Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- B&M Care Ltd
- Private Owned
Person in charge
- Ria Bradford(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Osbourne Court Care Home Reviews (54)
Osbourne Court Care Home has a Review Score of 9.8 (9.794) out of 10, based on 25 reviews in the last 2 years.
Over all time Osbourne Court Care Home has 54 reviews.
My mum was a resident at Osbourne Court from May 2024. My mum wasn't the most sociable and preferred her own company but all the staff made her feel special and often had a laugh and a joke with her. Mum loved the food and ate better than she had done in years. Mum felt safe and cared for at Osbourne Court. The Management were very approachable they listened and responded to any queries we had.
Thank you so much for your review, this means a lot.
Dad moved to Osbourne Court in January. Having lived his 90 years in South Manchester/Cheshire, this was a big move for him. We were concerned about his health over Christmas and were worried if such a big move was right for him. We needn't have worried. The level of care from the friendly team at Osbourne Court has exceeded my expectations. He is eating well, building up his strength again and now that he's only 10 minutes from me I can see him as often as I like. This is the best care home that Dad has stayed in and I am delighted.
Thank you for your review, this is lovely to read. Dad is a pleasure to look after.
Dad has very mixed needs and can be a tricky customer. He has stayed in a few care homes, but we wanted to move him closer to family and friends. Having visited a few places, we were disappointed with the options until, by chance, we came across Osbournes. From the first visit, we have been outstanded by the care, attention and compassion from all staff, not only towards Dad but his family and friends too. Dad has settled better than anywhere else he has stayed which is an achievement in itself. If we ever have an issue (which is only ever a small niggle) staff are quick to respond. We can't thank the manager and her amazing team enough. I wouldn't hesitate to recommend Osbournes as a forever home. Yes, there is building work going ahead and not quite perfect yet but as a family we are very excited to see the place developing, can see the vision from management and more importantly the care and support Dad receives is A* from a team that is experienced, knowledgeable and passionate.
Thank you for your lovely review, dad is a pleasure to look after and never fails to make us all laugh. We will continue to grow and improve and work as a whole home around the building works, which will be amazing.
Great staff and good care. Food could be a bit better and hotter when served. Mum is happy here and likes the staff. More trips out would be nice. The garden is nice and well cared for. Also, a good amount of activities. I have given 4 stars as they have improved alot and I am looking forward to the room updates, but the main thing for needing looking at now is food.
Thank you for your review; we have a new chef in post and new kitchen staff who have developed a lovely new menu including the resident's choices and wishes. The engagement team are also planning more and more trips out, which is very exciting.
Because of the extensive building work, I find the home less clean than I would like to see it but as long as Dad is being cared for this is not of huge importance.
Lots of activities happening, carers seem very genuine and they never appear to put on any pretense of being different when I visit no matter when I turn up.
Happy with the communication from management.
Keep up the good work.
Thank you for your review, we will continue to work hard during the refurbishment and to keep the home clean during this time.
We visited every day, and I can’t praise all the staff highly enough.
Their dedication to the residents’ needs is second to none.
Having to work under difficult times while major building refurbishment carries on, is a testament to their dedication.
I would have no hesitation in my brother going back again, either for respite or full-time residential care.
Thank you to everyone there.
Thank you for your kind words, we will continue to stay dedicated and provide quality care.
My Dad has severe Dementia and has been living alone at home since Mum died in 2017. Whilst we were able to provide him with a good quality of life he was starting to fall and it became clear that he needed more support. B and M care at Osborne Court in Baldock in the very capable hands of the manager and her team have been wonderfully caring and supportive of us and Dad and he has now been there for 6 weeks. His quality of life has improved he has a lovely room with ensuite, activities throughout the day, and well-prepared nice food. More importantly, the staff are lovely and I feel relieved that he is in such a nice place to live. Although the home is in the middle of a refurbishment this does not impact the care provided and I look forward to the day when the refurb is complete as this will only enhance Dad's quality of life. Thank you B and M, the manager, and your team!
Thank you, your comments are appreciated. We will continue to provide quality care.
I cannot praise Osbourne Court highly enough, they are super!
Thank you for your kind words, we really appreciate them.
Osbourne Court cared for my dad with absolutely wonderful kindness. He was resident for almost three years much of that time during various lockdowns. They always did their best to facilitate visits whenever possible. Everyone I met treated my dad with kindness and respect.
I honestly can’t praise them highly enough.
They have plenty of different activities and the staff are so encouraging and inclusive of all residents.
In Nan's final days we were given privacy, dignity, and were looked after with anything we needed. I would trust them and use them for other family if I need to.
Very nice care home. The wife likes it.
Absolutely brilliant, I had just travelled 6 hours from cumbria to visit my father. I was welcomed by the receptionist with big smiles who explained everything really well as I was unsure of Covid rules, when I was in the room visiting my dad he was been fed by a loverly nurse called Happiness. Who was so understanding, I was speaking to one of the nurses who was caring for my dad she explained his health condition to me very clearly , all in all my dad couldn't be in a better place right now given his condition.
In 12 years I have never seen anything that has made me uncomfortable or concerned.
When we have been able to visit our uncle, the staff have made us feel very welcome. We can see that he is well cared for, and he seems very relaxed. Even under the current restrictions, it has been well organised.
Staff are always friendly, very helpful and professional at their job. Glad my father is in this care home, it gives the family peace of mind that dad is being looked after. Would not hesitate in recommending this care home to other families.
Thank you, Stephen, for letting us know how we are doing at Osbourne Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Lovely people and lovely place, grandad looks well cared for and make a lovely cup of tea. He seems very comfy and happy. The residents all seem to be smiling and happy also which is a great sign.
Thank you, James, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
My mother has been very happy and is well looked after since she came to Osbourne Court. I am always greeted on arrival and kept well informed of any changes with regard to her well being and always get consulted on any health and medication issues.
Thank you, Christine, for your comments about your recent experience at Osbourne Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
This is the second review I have given. Unfortunately, what I said in the first review is no longer accurate. I said my wife is suffering from Picks disease, a less common form of dementia, which can lead to unsocial behavior. The home was aware of this when they accepted my wife, and to start with everything was fine, but then staff began to leave and were not replaced. The carers that remained still did a great job but were overstretched, leading to many residents being unattended for long periods. The cleaning staff and activities staff were often being left to care for people. This led to a couple of incidents regarding my wife with other residents, which did not happen when staff were available to step in and calm matters. I visited every day so I was able to see the deterioration from the management first hand. There are still a lot of good people there and I can't praise them enough, the trouble being as I have said, they are so short-staffed.
Thank you, Robert, for your comments about Osbourne Court Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
My mother lived at Osbourne Court for the last year, sadly passing recently. She had dementia and a number of physical health problems especially towards the end of her life. I can only speak highly of the kindness and respect with which she was treated and the professionalism of the staff, which made life easier for both her and the rest of the family. I have no previous experience of dealing with care homes but I was very encouraged by my dealings with this one
Thank you, Stephen, for your feedback and for taking the time to share your experience at Osbourne Court Care Home. We are so sorry to hear about your Mother but pleased you felt she received great care and hope that her time at Osbourne Court did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.
My first impression of my friend's room was that it was a bit tatty. However, once his things were in it looked ok, it is light and airy. I am told that mealtimes are a bit noisy and chaotic but in fairness it's understandable. The staff - nurses, carers, cleaners, laundry personnel, etc - are excellent, very kind and patient. Overall, the place has a cheerful atmosphere. Garden/outdoor area needs attention, could be more accessible.
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Osbourne Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
22 Bed Vacancies
Posted: 29 July 2026We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.
News (0) & Events (0)
There are no news items for Osbourne Court Care Home.
There are no upcoming events for Osbourne Court Care Home.
Awards / Recognitions (4)
- 28 Nov 2024Recipient: Osbourne Court Care Home
- 28 Feb 2019Recipient: B&M Care Ltd
- 01 Feb 2018Recipient: B&M Care Ltd
Accreditations
There are no accreditations posted yet for Osbourne Court Care Home.
Meet the Team (1)

I have worked in the care sector for over 10 years, working in different settings of supportive living, domiciliary care and nursing homes. I have a passion for person-centred care and positive risk-taking, enabling individuals to live life. I have my NVQ Level 5 and I am a Dementia Champion. I was the Care Plan and Safeguarding champion in my previous workplace, and in 2023, I was promoted to Home Manager here at Osbourne Court. I have a special interest in dementia and how music can enhance memory and improve cognition.
Osbourne Court is a kind and warm care home where we ensure that everyone feels welcome. We provide person-centred care that makes you feel at home with laughter, affection and happiness.
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