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Osbourne Court Care Home

Park Drive, Baldock, Hertfordshire SG7 6EN
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Osbourne Court Care Home, Baldock
Osbourne Court Care Home, Baldock
Osbourne Court Care Home, Baldock

Osbourne Court is a purpose built modern care home designed over two floors. Situated right in the heart of the idyllic country market town of Baldock in Hertfordshire and close to the town centre and all major amenities, it is easy to access.

Osbourne Court offers offers fully inclusive, 24/7 person centred care. Long term residential care, short term respite stays, and specialist dementia care are all available options at...  

Care Provided by Osbourne Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,390From £1,450
Residential Dementia CareFrom £1,500From £1,550

Contact Osbourne Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ria Bradford(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Osbourne Court Care Home Reviews (54)

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9.8

Osbourne Court Care Home has a Review Score of 9.8 (9.794) out of 10, based on 25 reviews in the last 2 years. Over all time Osbourne Court Care Home has 54 reviews.

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Review from Lynda C (Daughter of Resident) published on 12 March 2025 Submitted via Website
Overall Experience

My mum was a resident at Osbourne Court from May 2024. My mum wasn't the most sociable and preferred her own company but all the staff made her feel special and often had a laugh and a joke with her. Mum loved the food and ate better than she had done in years. Mum felt safe and cared for at Osbourne Court. The Management were very approachable they listened and responded to any queries we had.

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you so much for your review, this means a lot.

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Review from Ian R (Son of Resident) published on 28 February 2025 Submitted via Website
Overall Experience

Dad moved to Osbourne Court in January. Having lived his 90 years in South Manchester/Cheshire, this was a big move for him. We were concerned about his health over Christmas and were worried if such a big move was right for him. We needn't have worried. The level of care from the friendly team at Osbourne Court has exceeded my expectations. He is eating well, building up his strength again and now that he's only 10 minutes from me I can see him as often as I like. This is the best care home that Dad has stayed in and I am delighted.

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is lovely to read. Dad is a pleasure to look after.

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Review from Rachel S (Daughter of Resident) published on 16 October 2024 Submitted via Website
Overall Experience

Dad has very mixed needs and can be a tricky customer. He has stayed in a few care homes, but we wanted to move him closer to family and friends. Having visited a few places, we were disappointed with the options until, by chance, we came across Osbournes. From the first visit, we have been outstanded by the care, attention and compassion from all staff, not only towards Dad but his family and friends too. Dad has settled better than anywhere else he has stayed which is an achievement in itself. If we ever have an issue (which is only ever a small niggle) staff are quick to respond. We can't thank the manager and her amazing team enough. I wouldn't hesitate to recommend Osbournes as a forever home. Yes, there is building work going ahead and not quite perfect yet but as a family we are very excited to see the place developing, can see the vision from management and more importantly the care and support Dad receives is A* from a team that is experienced, knowledgeable and passionate.

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your lovely review, dad is a pleasure to look after and never fails to make us all laugh. We will continue to grow and improve and work as a whole home around the building works, which will be amazing.

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Review from J C (Resident / Service User) published on 16 August 2024 Submitted via Website
Overall Experience

Great staff and good care. Food could be a bit better and hotter when served. Mum is happy here and likes the staff. More trips out would be nice. The garden is nice and well cared for. Also, a good amount of activities. I have given 4 stars as they have improved alot and I am looking forward to the room updates, but the main thing for needing looking at now is food.

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review; we have a new chef in post and new kitchen staff who have developed a lovely new menu including the resident's choices and wishes. The engagement team are also planning more and more trips out, which is very exciting.

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Review from Alison W (Daughter of Resident) published on 8 August 2024 Submitted via Website
Overall Experience
Dad is happy and well cared for at Obourne Court. His needs are met and he has friends to share life with.
Because of the extensive building work, I find the home less clean than I would like to see it but as long as Dad is being cared for this is not of huge importance.
Lots of activities happening, carers seem very genuine and they never appear to put on any pretense of being different when I visit no matter when I turn up.
Happy with the communication from management.

Keep up the good work.

Reply from Ria Bradford, Acting Home Manager at Osbourne Court Care Home

Thank you for your review, we will continue to work hard during the refurbishment and to keep the home clean during this time.

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Review from Chris G (Brother of Resident) published on 3 May 2024 Submitted via Website
Overall Experience
My brother recently stayed at Osbourne Court for a six-day respite.
We visited every day, and I can’t praise all the staff highly enough.
Their dedication to the residents’ needs is second to none.
Having to work under difficult times while major building refurbishment carries on, is a testament to their dedication.
I would have no hesitation in my brother going back again, either for respite or full-time residential care.

Thank you to everyone there.

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your kind words, we will continue to stay dedicated and provide quality care.

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Review from Graham C (Son of Resident) published on 2 April 2024 Submitted via Website
Overall Experience

My Dad has severe Dementia and has been living alone at home since Mum died in 2017. Whilst we were able to provide him with a good quality of life he was starting to fall and it became clear that he needed more support. B and M care at Osborne Court in Baldock in the very capable hands of the manager and her team have been wonderfully caring and supportive of us and Dad and he has now been there for 6 weeks. His quality of life has improved he has a lovely room with ensuite, activities throughout the day, and well-prepared nice food. More importantly, the staff are lovely and I feel relieved that he is in such a nice place to live. Although the home is in the middle of a refurbishment this does not impact the care provided and I look forward to the day when the refurb is complete as this will only enhance Dad's quality of life. Thank you B and M, the manager, and your team!

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you, your comments are appreciated. We will continue to provide quality care.

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Review from Patrizia L (Daughter of Resident) published on 29 February 2024 Submitted via Website
Overall Experience
My mum has been at Osbourne Court for many years and even after the change in ownership, we are still happy with her care there. What makes this home is their staff: the care team are just that: caring, they got to know Mum very well and they look after her with professionalism and compassion. The home manager is a real asset to the home, her door is always open, she is competent, hard-working and really understands the needs of the residents.

I cannot praise Osbourne Court highly enough, they are super!

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your kind words, we really appreciate them.

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Review from S M (Daughter of Resident) published on 2 October 2023 Submitted via Website
Overall Experience

Osbourne Court cared for my dad with absolutely wonderful kindness. He was resident for almost three years much of that time during various lockdowns. They always did their best to facilitate visits whenever possible. Everyone I met treated my dad with kindness and respect.

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Review from Kayleigh M (Granddaughter of Resident) published on 31 August 2023 Submitted via Website
Overall Experience
Osborne Court were absolutely fantastic with my nan. Her care was fantastic, I felt so at ease leaving her in their care, communication was always excellent, staff always friendly and supportive with Nan and us as a family.
I honestly can’t praise them highly enough.
They have plenty of different activities and the staff are so encouraging and inclusive of all residents.

In Nan's final days we were given privacy, dignity, and were looked after with anything we needed. I would trust them and use them for other family if I need to.

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Review from William W (Husband of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience

Very nice care home. The wife likes it.

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Review from David H (Son of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

Absolutely brilliant, I had just travelled 6 hours from cumbria to visit my father. I was welcomed by the receptionist with big smiles who explained everything really well as I was unsure of Covid rules, when I was in the room visiting my dad he was been fed by a loverly nurse called Happiness. Who was so understanding, I was speaking to one of the nurses who was caring for my dad she explained his health condition to me very clearly , all in all my dad couldn't be in a better place right now given his condition.

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Review from D P (Son of Resident) published on 16 December 2021 Submitted via Postal Card
Overall Experience
Staff have always been welcoming, cheerful, helpful and kind.

In 12 years I have never seen anything that has made me uncomfortable or concerned.

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Review from Karin W (Niece of Resident) published on 8 June 2021 Submitted via Website
Overall Experience

When we have been able to visit our uncle, the staff have made us feel very welcome. We can see that he is well cared for, and he seems very relaxed. Even under the current restrictions, it has been well organised.

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Review from Stephen C (Son of Resident) published on 26 March 2021 Submitted via Website
Overall Experience

Staff are always friendly, very helpful and professional at their job. Glad my father is in this care home, it gives the family peace of mind that dad is being looked after. Would not hesitate in recommending this care home to other families.

Reply from Kristen Fitzgerald, Marketing Assistant at Osbourne Court Care Home

Thank you, Stephen, for letting us know how we are doing at Osbourne Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from James C (Grandson of Resident) published on 24 March 2021 Submitted via Website
Overall Experience

Lovely people and lovely place, grandad looks well cared for and make a lovely cup of tea. He seems very comfy and happy. The residents all seem to be smiling and happy also which is a great sign.

Reply from Kristen Fitzgerald, Marketing Assistant at Osbourne Court Care Home

Thank you, James, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Christine B (Daughter of Resident) published on 23 March 2021 Submitted via Website
Overall Experience

My mother has been very happy and is well looked after since she came to Osbourne Court. I am always greeted on arrival and kept well informed of any changes with regard to her well being and always get consulted on any health and medication issues.

Reply from Kristen Fitzgerald, Marketing Assistant at Osbourne Court Care Home

Thank you, Christine, for your comments about your recent experience at Osbourne Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Robert M (Husband of Resident) published on 24 March 2020 Submitted via Website
Overall Experience

This is the second review I have given. Unfortunately, what I said in the first review is no longer accurate. I said my wife is suffering from Picks disease, a less common form of dementia, which can lead to unsocial behavior. The home was aware of this when they accepted my wife, and to start with everything was fine, but then staff began to leave and were not replaced. The carers that remained still did a great job but were overstretched, leading to many residents being unattended for long periods. The cleaning staff and activities staff were often being left to care for people. This led to a couple of incidents regarding my wife with other residents, which did not happen when staff were available to step in and calm matters. I visited every day so I was able to see the deterioration from the management first hand. There are still a lot of good people there and I can't praise them enough, the trouble being as I have said, they are so short-staffed.

Reply from Olivia Shields, Marketing Assistant at Osbourne Court Care Home

Thank you, Robert, for your comments about Osbourne Court Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review from Stephen L (Son of Resident) published on 7 February 2020 Submitted via Website
Overall Experience

My mother lived at Osbourne Court for the last year, sadly passing recently. She had dementia and a number of physical health problems especially towards the end of her life. I can only speak highly of the kindness and respect with which she was treated and the professionalism of the staff, which made life easier for both her and the rest of the family. I have no previous experience of dealing with care homes but I was very encouraged by my dealings with this one

Reply from Olivia Shields, Marketing Assistant at Osbourne Court Care Home

Thank you, Stephen, for your feedback and for taking the time to share your experience at Osbourne Court Care Home. We are so sorry to hear about your Mother but pleased you felt she received great care and hope that her time at Osbourne Court did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.

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Review from R P (Friend of Resident) published on 1 October 2019 Submitted via Postal Card
Overall Experience

My first impression of my friend's room was that it was a bit tatty. However, once his things were in it looked ok, it is light and airy. I am told that mealtimes are a bit noisy and chaotic but in fairness it's understandable. The staff - nurses, carers, cleaners, laundry personnel, etc - are excellent, very kind and patient. Overall, the place has a cheerful atmosphere. Garden/outdoor area needs attention, could be more accessible.

Reply from Jasmine Bracken, Marketing Administrator at Osbourne Court Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Osbourne Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

22 Bed Vacancies

Posted: 29 July 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (0) & Events (0)

News

There are no news items for Osbourne Court Care Home.

Upcoming Events

There are no upcoming events for Osbourne Court Care Home.

Awards / Recognitions (4)

  • 28 Nov 2024Recipient: Osbourne Court Care Home
  • 28 Feb 2019Recipient: B&M Care Ltd
  • 01 Feb 2018Recipient: B&M Care Ltd

Accreditations

There are no accreditations posted yet for Osbourne Court Care Home.

Meet the Team (1)

Ria Bradford
Ria BradfordJob Title:Home ManagerJoined: 2021

I have worked in the care sector for over 10 years, working in different settings of supportive living, domiciliary care and nursing homes. I have a passion for person-centred care and positive risk-taking, enabling individuals to live life. I have my NVQ Level 5 and I am a Dementia Champion. I was the Care Plan and Safeguarding champion in my previous workplace, and in 2023, I was promoted to Home Manager here at Osbourne Court. I have a special interest in dementia and how music can enhance memory and improve cognition.

Osbourne Court is a kind and warm care home where we ensure that everyone feels welcome. We provide person-centred care that makes you feel at home with laughter, affection and happiness.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osbourne Court Care Home to verify any information. View our terms and conditions. Osbourne Court Care Home has an Enhanced Service -more info.