Trembaths

Talbot Way, Letchworth Garden City SG6 1UA
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9.8 61 Reviews
  • Trembaths, Letchworth Garden City
Located in Letchworth, MHA Trembaths holds a special place as the first nursing home opened by MHA in 1989, setting a trend as the first care home in the UK’s first garden city. The home provide nursing, residential dementia and palliative care for 51 residents.

For nature lovers, the open countryside and Green Way are just a short walk from the home. The beautifully landscaped gardens, reminiscent of a country estate, surround the home, offering residents stunning views from every window. With mature fruit trees, including pears, apples, and plums, as well as a grand walnut tree adored by local squirrels, the outdoor spaces provide ample seating areas, perfect for relaxing in sun or shade while enjoying the vibrant surroundings.

Each spacious bedroom offers a unique view of the secure and accessible gardens, providing a peaceful environment for all residents. Spiritual support is available through the regular chaplain, who offers guidance and a listening ear to residents of all beliefs. Residents enjoy a wide range of activities including knit and natter classes, bridge, music and movement, bingo, poetry readings, and watching school nativities.

Trembaths provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing and dementia care, the team at Trembaths are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1307 – £1541
  • Self-Funded Residential Dementia Care: £1632 – £1803
  • Self-Funded Nursing Care: £1867 – £2241

These prices are only a guideline, please contact Trembaths to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (51)

Trembaths Reviews (61)

Total of 61, showing 21-40
9.8

Trembaths has a Review Score of 9.8 (9.752) out of 10, based on 23 reviews in the last 2 years. Over all time Trembaths has 61 reviews.

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Date Published

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Review from A R (Mother of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Trembaths for 18 months. She has a serious condition which means that she is paralised, non-verbal and tube fed - complex medical needs. She is treated with kindness and efficiency by the caring and nurturing staff. Visitors are welcomed and made to feel part of the family. Care
couldn't be better.

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Review from A D (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a really lovely day with my mum at the care home. In the afternoon the activity was bowling. It was great to see so many residents playing and having a lovely time, in a beautiful garden. Lots of laughter. The members of staff running the bowling were very organised and made the experience tons
of fun. A member of staff who was on her way home offered and took me and my mum to the right place and set my mum to play, really kind.
All of the staff are so kind and extremely helpful. One member of the kitchen staff, who was very busy, was more than happy to put down what she was doing, to let me out of the building. The security is well managed to get in and out of the building, as well as inside.
It is an amazing care home and my mum is really lucky to live there. I came back home with no worries for my mum. I know all her needs are more will be met.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your lovely comments. Which are appreciated by me and will be passed on to all members of our team. I am glad you enjoy your visits. We will make sure that, as a team, we continue to sustain the care, compassion and dedication we all have for residents in our care.

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Review from B J (Husband of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, reliable, attentive staff who have had an unsettling upheaval of renovations that took place making it upsetting for staff and patients in my opinion it was very poorly planned and exceptionally drawn out. Staff have been more attentive with attention to detail since the return of a senior member
to the dementia area.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your feedback, which will be passed on to the team members. Renovation works are never easy in a busy care home and apologise for any inconvenience this may have caused. We are now back on track with the most pleasant and safer surroundings for all our residents.

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Review from Frank J (Son of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and well-run care home. Good all-around care, but could always be improved.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for this review. We appreciate your comments and I will ensure this is passed on to the Trembaths team.

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Review from Venus F (Daughter-in-law of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff. Calm environment, well-planned activities. Clean and well-presented home. Loving and caring staff. Well-regulated management.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your lovely comments. I will feed this back to the team.

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Review from Honor W (Daughter-in-law of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since her admission following several falls at home, my mother-in-law has been so much happier. The standard of care is excellent and the home was rigorous to protect residents from covid. She looks well and is well cared for. Her key worker is kindness itself. We find Trembaths to be a well-run home
with excellent care.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your invaluable feedback which I will pass on to all members of our team.

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Review from S W (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a warm and welcoming feel for relatives. Residents are well cared for and treated with respect. Communication with staff and relatives is good and I feel our voices are heard. New younger staff need to be mentored by experienced staff so they quickly learn how to support residents
with dignity and communicate about them with respect - their role is more than a job!

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your feedback. This is greatly appreciated and I take on board the comments made, which will be passed on to the relevant team and monitored accordingly.

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Review from Jonathan N (Son of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly caring staff. My Dad was wonderfully looked after during a long period as his health very gradually deteriorated. At every stage, he continued to receive kind attention whenever he needed it. The home put on many activities to keep all guests stimulated and entertained. Caring staff were
always at hand and keen and attentive no matter how difficult the situation became. Proud my Dad was a resident at this lovely home.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your kind words. I will ensure your review is shared with the team.

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Review from Lynda P (Daughter of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received the best care at Trembaths during her 4 years there. The management and all the staff contribute to making Trembaths a caring and welcoming home. The needs and safety of the residents are always the utmost priority. We highly value all the staff; everyone and every job is a vital part of
making the overall experience at Trembaths a happy and positive experience for residents and their families. The last 2-years have been extremely difficult and challenging for the management and staff but they made every effort to keep residents and families in touch and provided extra care and support to our relatives during times when we couldn't visit. The end of life care that our Mum received was exceptional. The kindness of all the staff, the quality of care that Mum received and the care and compassion showed to us as a family was amazing. During those difficult last few months, we felt reassured that our Mum was being given the best possible care and respect. Thank you for caring for our Mum.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those wonderful comments and I will ensure this is passed on to our team. Mum was part of our family at Trembaths and it was an immense pleasure for all of us to have had such positive experiences with all your family members.

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Review from Martin F (Son of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was there for 4 years and it definitely prolonged her life, due to the care of the staff who always went the extra mile to make sure she was happy. Nothing was ever too much, we were really impressed that we could also take our dog in to see Mum. The management were always great with us, always
keeping us updated if Mum had any problems and were very supportive and honest regarding Mum's health. We felt that she was in good hands and she was happy being there.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your kind words. I will ensure this is passed on to all members of our team. Mum was happy and we appreciate the love extended to mum by all members of your family. She appreciated that and always looks forward to your visits.

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Review from Christine D (Wife of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since returning to Trembath from hospital where he was rather poorly, my husband has made a wonderful recovery. All the staff, regardless of position, treat him with extreme respect, care and dignity. It has been so good to see him blossom again under their care. Thank you all so very, very much.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those lovely comments. It is an immense pleasure to have relatives like you around. I will ensure this is passed on to all our team members.

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Review from Mary C (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We appreciated the love and care you gave to our mum, during her stay with you. You took the time and trouble to learn of her interests. Thank you for caring about us as well. You have been very understanding and supportive to us, through this whole experience.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those lovely comments. It is an immense pleasure to have relatives like you around. I will ensure this is passed on to all our team members.

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Review from John M (Nephew of Resident) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 90-year-old uncle has been a resident at Trembaths for three years and in that time, he has been very well looked after by the staff. He can be quite a difficult character because of his dementia, but he has settled well there and the staff have got to know him and understand his foibles. He seems
to be very happy with his routine at Trembaths. It was his 90th birthday in October and the staff were extremely supportive of having a small party for him and many family members and he had a great time. My thanks go to the staff for helping to organise it. Also, thanks to the events coordinator, who has been great in facilitating video calls with my uncle, as I live some way away.

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Review from Tim H (Son of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our mum received at Trembaths was outstanding. The manager and staff always gave Mum and the family the best care and attention, right up until her passing. Nothing was too much trouble for them and we have greatly appreciated everything they have done.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for your lovely comments. It was a pleasure looking after Mum and meeting up with such a dedicated family, like yourselves. I will ensure this is passed on to the rest of the team. Keep in touch and do drop in to see us if you are in the area.

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Review from Louise W (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in a very serious way when transferred to Trembaths a short while ago. Since being there, she has started to eat and drink again, is no longer scared or distressed. I can only put this down to the care and attention she has had from staff. They have all shown such concern and compassion
from day one. It gives me comfort knowing she will end her days in these surroundings.

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Review from J P (Granddaughter of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly couldn't wish for my nanna to be in a better home! Everyone, carers and management alike provide exceptional care and support.
Thank you for all that you do.

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Review from Julie R (Daughter of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, courteous, kind, considerate & extremely caring. The rooms are spacious, nicely decorated & comfortable. The whole place is very light and airy with a welcoming atmosphere.

Reply from Renaud Sockalingum, Home Manager at Trembaths

We very much appreciate this review as it means a lot to the team at Trembaths who are so passionate at what they do. I will ensure this feedback is passed on and once again thank you as this is truly inspirational.

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Review from Mike S (Husband of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know a lot about the care/nursing home sector as my work was supporting homes as a Podiatrist.
Trembaths is without a doubt, one of the best in terms of standards and management. It is a really happy home with lots of focused activities led by a very capable coordinator.
A recent addition has been
a high cost interactive visual tabletop projector which is just amazing. Music plays a very important therapeutic part of daily events. There are lots of willing volunteers providing further support.
My wife in her diminished state is comfortable, happy and very well looked after.
Another benefit is that the home is dual registered. My wife had to be moved from residential to nursing care.
A great team who all work well together, I could not be happier for my wife.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for those lovely comments. It has been an absolute pleasure meeting up with you again at Trembaths. I will ensure that our dedicated team get to read your review and I have no doubt that this will galvanise them into performing better and promoting the values of our organisation.

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Review from A V (Nephew of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management offer and deliver excellent service which is provided with diligence, accuracy and care.

Reply from Renaud Sockalingum, Home Manager at Trembaths

Thank you for such positive feedback. It means a lot to me and the team and I will ensure that this is communicated to them. We will continue to try and improve outcomes for people who use our service and this feedback is exactly what the team needs to stay driven and motivated. So many thanks and hope you continue to enjoy your visits at Trembaths.

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Review from D B (Friend of Resident) published on 26 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased my great friend has been placed here - she has many local connections that can continue by being here and the staff are all so friendly to her, she loves it here, they all show great care. She is terminal but she is getting such care and a feeling of belonging to the MHA family that
she could never have experienced living alone in her old family home (she has no immediate family). Thank you so much for changing the end of her life in a warm and loving environment.

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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Trembaths is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Trembaths is calculated as follows: ( (214 Excellents x 5) + (54 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 274 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trembaths is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Renaud

Renaud Sockalingum

Job Title: Home Manager

Joined: 2018

Renaud has been Home Manager at Trembaths since 2018.

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