Trembaths

The team went out of their way to support me in arranging my mother's birthday, enabling a group of relatives to visit together and celebrate the day. Very grateful to the manager and staff team.

We are so happy that our dad is in Trembaths. He is so well looked after and cared for. He has had fewer issues and infections since having their 24-hour care. The staff are, without exception, friendly, kind, caring and respectful, to both him and other members of our family. The manager has gone above and beyond, with support and advice on dealing with various agencies. We can't thank them enough.

Such friendly staff care for my very elderly, almost blind mother with love, respect and care. They seem to have her interests at heart and give her personal help. She has settled in well and she appreciates their help.

My Mother is 99 and moved to Trembaths in mid-December 2024. She was in a state of shock after a flood in her flat in October and made an emergency move to live with two daughters one after another. She is now settling down and gaining her confidence back under the care and help she is now getting.

Trembaths staff are taking care of my father really well. He's always comfortable, clean and happy. We are kept informed of any changes, such as a recent chest infection. The manager is helping us deal with social services and has a great understanding of the system. We wouldn't want dad anywhere else. Thank you so much.

Trembaths is an amazing home for my mum, we are so happy she is living there. The care that she receives is outstanding, the management and staff are always available for chats and are so helpful in answering any questions we have about our mum and her care. When visiting our mum at Trembaths, we are always given a friendly welcome. Wonderful care home. Thank you.

I've lived at Trembaths for about 2 years and I enjoy living here. The staff are all very nice, helpful and caring. My bedroom is comfortable and I feel well supported. The staff are all very nice! The food is very nice.

The home is clean and the staff are helpful and pleasant. The manager is very approachable and helped with my mother-in-law's admission.

Trembaths is a friendly happy place! The staff are all fantastic. The management team is caring and friendly too. My mother is so happy living at Trembaths. She loves the staff so much. She likes the food and loves sitting down with other residents.

My daughter has been at Trembaths for 18 months. She has a serious condition which means that she is paralised, non-verbal and tube fed - complex medical needs. She is treated with kindness and efficiency by the caring and nurturing staff. Visitors are welcomed and made to feel part of the family. Care couldn't be better.

It is an amazing care home and my mum is really lucky to live there. I came back home with no worries for my mum. I know all her needs are more will be met.

Good, reliable, attentive staff who have had an unsettling upheaval of renovations that took place making it upsetting for staff and patients in my opinion it was very poorly planned and exceptionally drawn out. Staff have been more attentive with attention to detail since the return of a senior member to the dementia area.

A very friendly and well-run care home. Good all-around care, but could always be improved.

Since her admission following several falls at home, my mother-in-law has been so much happier. The standard of care is excellent and the home was rigorous to protect residents from covid. She looks well and is well cared for. Her key worker is kindness itself. We find Trembaths to be a well-run home with excellent care.

Very helpful staff. Calm environment, well-planned activities. Clean and well-presented home. Loving and caring staff. Well-regulated management.

The home provides a warm and welcoming feel for relatives. Residents are well cared for and treated with respect. Communication with staff and relatives is good and I feel our voices are heard. New younger staff need to be mentored by experienced staff so they quickly learn how to support residents with dignity and communicate about them with respect - their role is more than a job!

Incredibly caring staff. My Dad was wonderfully looked after during a long period as his health very gradually deteriorated. At every stage, he continued to receive kind attention whenever he needed it. The home put on many activities to keep all guests stimulated and entertained. Caring staff were always at hand and keen and attentive no matter how difficult the situation became. Proud my Dad was a resident at this lovely home.

Mum received the best care at Trembaths during her 4 years there. The management and all the staff contribute to making Trembaths a caring and welcoming home. The needs and safety of the residents are always the utmost priority. We highly value all the staff; everyone and every job is a vital part of making the overall experience at Trembaths a happy and positive experience for residents and their families. The last 2-years have been extremely difficult and challenging for the management and staff but they made every effort to keep residents and families in touch and provided extra care and support to our relatives during times when we couldn't visit. The end of life care that our Mum received was exceptional. The kindness of all the staff, the quality of care that Mum received and the care and compassion showed to us as a family was amazing. During those difficult last few months, we felt reassured that our Mum was being given the best possible care and respect. Thank you for caring for our Mum.

My Mum was there for 4 years and it definitely prolonged her life, due to the care of the staff who always went the extra mile to make sure she was happy. Nothing was ever too much, we were really impressed that we could also take our dog in to see Mum. The management were always great with us, always keeping us updated if Mum had any problems and were very supportive and honest regarding Mum's health. We felt that she was in good hands and she was happy being there.

Since returning to Trembath from hospital where he was rather poorly, my husband has made a wonderful recovery. All the staff, regardless of position, treat him with extreme respect, care and dignity. It has been so good to see him blossom again under their care. Thank you all so very, very much.