Montrose Care Home

Our experience of Montrose Care Home; its staff, management and facilities have been one of excellence. The attitude of those working there is to provide the best care possible to all residents, regardless of each individual's circumstances.

Whenever we have visited, whatever the time of day, the support for all the residents is visible and consistent. It can be seen that the members of staff have been carefully chosen and our understanding is that some of the staff have been there a long time.

In particular, it is pleasing to see so much effort being made to stimulate and entertain the residents who are encouraged to participate where possible.

We would not hesitate to recommend Montrose Care Home to any individual or family seeking a provider. It has an ethos to provide care at the highest of standards and is continually seeking to improve and update its systems to ensure that it can do so.

Excellent caring service by the staff. Mother is well settled in her room with photos on the walls and some treasured possessions around her. She is more confident than when living on her own and now has a cadre of friends to pass the time with. She is now in a happy place despite the onset of dementia.

A great Christmas warmth with music and staff interacting with residents to dance.

Exceptional.

An excellent staffed facility, especially with people that actually enjoy what they do. Nothing was too much trouble!

From the onset of walking into the home, it felt comfortable. My father in law was relaxed and felt the same as we did. The management was welcoming, everyone we have met has been so nice and helpful. There is a real family feel to the place. The home is clean and inviting. All staff are understanding. Residents we met on our visits looked very content. Layout and security is good, comfortable rooms. Thank you.

Montrose is indeed caring. The staff across the board are essential to this environment and at Montrose, they are all excellent. There is a lovely mix of professionalism and friendliness. Nothing seems to be too much trouble. Keep it up!

She is very happy at Montrose and we as a family are very happy that she is a resident there.

I visit my friend of many years. I am always made welcome by all the caring staff. While I wait for my son to pick me up I always have a nice cup of tea.

My father has resided at the Montrose for over two years now nad I would like to say me and my family are so happy with his care. The staff are so professional, kind, patient and dedicated. All my father's needs are seen to. We have visited many times and the standards have always been high. Had a wonderful afternoon of entertainment recently with the singer and her pianist. My husband and I ended up 'doing the Lambeth walk!'

There is a warm and friendly atmosphere when you walk in. The home is well managed and the staff are patient, kind and sympathetic towards the residents. My mum has been there for over 4 years and has been very happy. I cannot fault the care and attention she is receiving.

I would recommend the home to anyone as the quality of care in my opinion is exceptional.

We have gone from a weeks respite to looking and planning for long-term care at Montrose.

I popped into visit my Mother in December, the day of the party. The atmosphere was terrific, the staff were friendly and my Mother was very happy.

My aunt has spent a couple of months there and has been very well fed and cared for and will now be going home at the end of October.

When I visited Montrose my friend told me how happy he was there and how he is kept occupied by the various outings he goes on. The staff were very friendly.

We had excellent care over the three years my mother was at Montrose. We could not have asked for a better manager running the hall. The staff followed her lead.

Nan says the food is lovely and enjoys plenty of snacks while watching her fave soaps!

A well staffed, well run and caring establishment, providing a home from home with high quality and friendly care right up to end of life. Good value for money with genuine affection, even for difficult residents.

Quality of care always seems excellent. Attentive staff. Facilities purpose built. Secure environment.