The Elms Care Home

Swains Road, Bembridge PO35 5XS
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9.4 81 Reviews
  • The Elms Care Home, Bembridge
The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel and has been adapted to include a purpose-built wing, providing a warm and comfortable environment for its residents.

Residents benefit from exceptional care delivered by the fully trained, compassionate and caring team. The Elms is comfortable and welcoming and provides a full schedule of activities, entertainment and outings to cater to everyone’s taste.

Residents also benefit from a hairdressing salon, comfortable communal areas as well as quiet areas to sit. Fresh, homemade meals can be enjoyed in the dining room.

An all inclusive laundry service is available along with access to video calling to keep in touch with family and friends and a dedicated room for overnight visitors.

The Elms is set within its own secluded grounds, located just off a residential street in a quiet part of Bembridge and provides a wonderfully cosy, comfortable and social place for residents to call home. The home offers 48 generously proportioned en-suite bedrooms which are all newly decorated, tastefully furnished and equipped with a flat-screen digital TV, telephone point and 24-hour call bell. The Elms boasts beautiful and well-maintained courtyard gardens where various activities can be enjoyed or where residents can sit and watch the world go by.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1425
  • Self-Funded Residential Dementia Care: from £1425
  • RESPITE Self-Funded Residential Care: from £1425
  • RESPITE Self-Funded Residential Dementia Care: from £1425

Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.

These prices are only a guideline, please contact The Elms Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kim Haines (Regional Operations Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Car parking is available

The Elms Care Home Reviews (81)

9.4

The Elms Care Home has a Review Score of 9.4 (9.364) out of 10, based on 10 reviews in the last 2 years.
Over all time The Elms Care Home has 81 reviews.

Overall Experience
  • 49
  • 27
  • 5
  • 0
  • 0
Date Published
  • 81
  • 4
  • 9
  • 10
  • 71
Reviewer Connection to The Elms Care Home
  • 28
  • 21
  • 13
  • 10
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Madeleine R (Daughter of Resident) published on 11 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother lived in the Elms Cottages for 13 years and spent the last three years of her life in The Elms Nursing Home. She refused to live with any of the family as she said The Elms was her home. She liked all the Staff and never complained about any of them. I am a retired nurse and I could not fault
the high quality of care given to my Mum. This excellent care comes from the top. So my thanks go to the directors and the Matron who have set a high standard of care. The care given by all the trained nurses and carers was second to none. Not forgetting the administrator and her lovely team in the office, cleaning staff. Kitchen staff and laundry workers.They all played a role in making my mother's life happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.364)

Overview of Review Score

The Review Score of 9.4 (9.364) out of 10 for The Elms Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.526 for The Elms Care Home is calculated as follows: ( (78 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 116 Ratings = 4.526
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.838 Points relating to the number of positive Reviews for The Elms Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 23 Sep 2025

Vacancies available. For more information please contact The Elms.

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Awards / Recognitions (9)

Meet the Team (2)

Gill

Gill McLean

Job Title: Home Manager Joined: 2024

I joined Hartford Care at the Elms in June 2024 as Deputy Manager and have since taken on the role of Home Manager.


The moment I walked through the door, I was warmly welcomed by the staff, the residents and their loved ones.


I have received nothing but support and encouragement in my new role, and I feel privileged to come to work in such a lovely, friendly family atmosphere. It really is a special place to work.

Kim

Kim Haines

Job Title: Regional Operations Manager Joined: 2024

Awaiting Description

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Elms Care Home to verify any information. View our terms and conditions. The Elms Care Home has an Enhanced Service - more info.