Woodside Hall

Woodside, Wootton, Ryde PO33 4JR
Review Us
9.9 39 Reviews
  • Woodside Hall, Ryde
Woodside Hall is a unique and beautiful Nursing Home located in an area of outstanding beauty in Wootton on the Isle of Wight, it offers specialist nursing care for older people in a relaxed and welcoming atmosphere.

Wildlife in particular the iconic Red Squirrel can be seen daily outside the home in the vast gardens foraging for food. Many of the home's rooms which are en suite offer spectacular views over the Solent and beyond where residents can sit and watch the world go by or go out into extensive gardens and spend time with their loved ones on beautiful hot summer days.

Woodside Hall originally a fantastic Victorian building was renovated in 2011 creating a modern care facility with amazing care capabilities and a little of the old Victorian charm kept in some of the communal areas, many of the other rooms within the home look out over either gardens, forested areas or the Solent.

The Nursing and Care Team at Woodside Hall are well established and highly skilled many have worked together for many years. During its last CQC inspection in October 2018, Woodside Hall was awarded an 'Outstanding' for care which they are extremely proud of.

The home is staffed 24 hours a day by experienced qualified Nurses who plan and oversee the care team ensuring that standards continue to remain high.
Show Woodside Hall on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1610
  • Self-Funded Residential Dementia Care: £1100 – £1610
  • Self-Funded Nursing Care: £1335 – £1845
  • Self-Funded Nursing Dementia Care: £1335 – £1845
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Care: £2035 – £2035

Nursing rates include £235 FNC

These prices are only a guideline, please contact Woodside Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sindhu Nevell (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (31)

Visiting

  • Open Visiting, all visitors welcome

Parking

  • Free parking available

Woodside Hall Reviews (39)

9.9

Woodside Hall has a Review Score of 9.9 (9.856) out of 10, based on 20 reviews in the last 2 years.
Over all time Woodside Hall has 39 reviews.

Overall Experience
  • 32
  • 6
  • 0
  • 1
  • 0
Date Published
  • 39
  • 4
  • 10
  • 20
  • 19
Reviewer Connection to Woodside Hall
  • 19
  • 10
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 39, showing 21-39
Review from Susan W (Daughter of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a few teething problems, which were sorted immediately we found the staff were very caring, professional and very dedicated to giving the best care possible. The rooms are light and airy, and the cleaning staff are excellent. Food was good and varied solid dinners/staff cut up food/ liquidised
so catered for all stages of eating properly. Home cooked meals. Good and varied entertainment programs if you wish to participate. Would recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia W (Wife of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent his final days at Woodside Hall Nursing Home. The care and kindness he was given were faultless. The staff were also there for me and gave amazing support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin F (Son of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic! Everyone we met was thoroughly professional, kind, considerate and efficient. Took great care of my father, going above and beyond everyday care.
Brought in specialist equipment and extra staff training to cater for my father's needs. Assisted with forms and paperwork, attended relevant
meetings and showed a high level of care and knowledge of clients' needs with other health professionals. Thoroughly grateful to the whole team at Woodside Hall.
Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care at Woodside. I will share your review with the team at Woodside.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathleen V (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been in Woodside Hall Nursing Home for 5 years with complex issues and dementia, and personally could not wish for better care. The Nurses, Carers and all the staff have given her dignity and has reassured her when needed. Sometimes they would even talk and sit with her through the night
when her sleep would not come.
Her room has just been recently re-painted and the floor changed for better hygiene and is bright and airy but still homely. I could not wish for better care for my Mum as they are very attentive and check on her multiple times around the clock.
During the terrible time of Covid which was devastating for us all and couldn’t get to see our loved ones they would ring me to keep me updated on Mums health regularly which was very reassuring. Also I was able to talk to her and see her on video link. Thankfully she was kept healthy during this time. The residents have activity days and can participate if they want to. Woodside Hall is well managed. Thank you Woodside Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter M (Son of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to find a nursing home for my mother at very short notice. To have come across Woodside Hall was wonderful. After inspecting the facilities and talking to the staff, I had no doubt that this was the place for my mother. During her relatively short stay, she benefited from everyone's kindness
and skill at Woodside Hall. It was a pity that she was too ill to appreciate all that Woodside had to offer, including the nutritious and appetising meals and the lovely surroundings. With the expert nursing care, which was provided in consultation with the associated GP and the local hospice, my mother passed her last days in comfort and with dignity. Her room was spacious, light, well-equipped and furnished, and decorated to give a restful atmosphere. Admin and other ancillary staff were very good too, enabling the smooth running that allows nurses and carers to do their jobs well. Finally, I greatly appreciated the electronic fob that lets me into the home and visit my mother in her room.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Daughter of Resident) published on 11 November 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, my mother's care was unsatisfactory and she was only there for two weeks. She was left without pain relief and they failed to contact me. I could have resolved the issue in twenty minutes, very poor.
Reply from Alistair Colville, Director at Woodside Hall

We are very sorry that you were not happy with the care received at Woodside, I will look into the specific issue you have raised. If you wish to contact me directly, with full details, a full complaint investigation will be completed, and the findings will be shared with you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda H (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Light airy rooms and bright corridors, love the use of light wood for floors and stairs. Friendly and helpful staff, nothing was too much trouble. The reports showed hourly checks throughout the twenty-four hours which was reassuring. I was kept well informed of all changes in the situation and felt
that my father had good care. Thanks to all staff involved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole family have been so impressed with the high standard of care from the staff. They have been very friendly and supportive and the home was light, airy and clean. Nothing was too much trouble and my mother was very content during her stay.
Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care provided at Woodside. Your feedback is invaluable in helping us improve.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan R (Daughter of Resident) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodside Hall Nursing Home afforded excellent care to our Mother for nearly a year and a half. Her accommodation was comfortable, clean, warm and stylish and provided everything she needed, including en-suite facilities. Food at the home was plentiful, appetizing and varied. When Covid allowed, activities
were well managed and brought residents closer together and Mum happily forged friendships with both staff and co-residents. However, the best and most valuable thing about the home was the high level of support provided by the nursing and care staff which was professional, considerate and kind. I would happily recommend Woodside Hall to others.
Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review Woodside. I will pass your kind comments to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin G (Son of Resident) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Woodside Hall Nursing Home provided excellent care for my mother after her severe stroke. She was treated with dignity and respect and provided with the best care her family could have wished for. I am very grateful to them.
Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to write a review, we are extremely pleased that you are happy with Woodside Hall. We are very proud of the way the Team at Woodside has risen to the challenges presented by the pandemic and we will share your positive review with them.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeff W (Son of Resident) published on 28 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home has always provided a high standard of care for my mother. I can't compare the way the home has dealt with the Covid 19 epidemic with other homes, but the communication of the way the home is dealing with the epidemic has been occasional, especially for the first few months. The emails from
a director, in particular, are rare and seem to concentrate on telling relatives not to contact the home. Keeping the website updated with how the latest regulations are being applied at the home would be useful and would remove the need for contacting the home to find out.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo B (Daughter of Resident) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother’s first experience at Woodside Hall was for respite care following a fractured hip, prior to 2015. At the time, I was extremely worried about how we would ever persuade her to live anywhere other than home, knowing this was inevitable, as she didn’t progress well after her hip. That all changed
when she seemed clearly content and settled. She returned home after respite and after my father died in 2015, she was already familiar with Woodside and seemed happy to return there on a permanent basis. Six years on, she is content and is well cared for. The last year has been difficult for everyone, but particularly for those with any form of dementia, who really need the familiarity of family members, which has not been possible. Woodside staff have done the best they could, often with limited staff, during the pandemic. Regular updates provide reassurance, especially when there are specific health concerns. Her room is clean and bright with views of a variety of animals. Highly recommend.
Reply from Cath Bezer, Registered Manager at Woodside Hall

Thank you for your kind review. Woodside Hall's staff team is more like a family as they encompass the residents within this family and your Mother is certainly one of them and is a joy to care for. It has been extremely tough during this period for everyone alike, however, the staff team have managed to keep up morale, often in difficult circumstances after losing other residents they have known for a very long time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrea W (Daughter of Resident) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Woodside Hall for many years now. Her care has been managed very well and her emotional health has not been ignored. Outside agencies are called in when appropriate and the level of communication with the family has been high. Staff really do care and give an individual approach to
Mum. Several members of staff have gone above and beyond what their job entails, to give an extremely high level of care.
Reply from Cath Bezer, Registered Manager at Woodside Hall

Thank you for taking the time to write a review we are extremely pleased that you are happy with Woodside Hall and the care that the team provides to your Mother. As you have observed, we do have a number of staff who go above and beyond their role and we are extremely proud of them all, for their commitment over this very difficult period.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire K (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care, provided by dedicated staff and highly recommended. The past 12 months have been extremely difficult for everyone, yet the staff have gone above and definitely beyond their duties to provide first-class care for my mother, who has a peaceful room on the ground floor, with easy access
to the courtyard garden, which suits her needs. She has been there for 3 years and in that time, has been cared for so gently and professionally, with the staff meeting all her complex nursing needs with respectful integrity, as well as restaurant-quality meals and service. Woodside staff also provided excellent palliative care for my father-in-law, who passed away peacefully in February 2020 (not Covid related). My husband and I are indebted to their devout service and care of our loved ones and the support they provided us both with, over the years. Thank you doesn't cover it - but we are truly thankful.
Reply from Cath Bezer, Registered Manager at Woodside Hall

Thank you very much for your kind review. We are so pleased that you are happy with the care at Woodside Hall. This past year has been an extremely trying time, especially for our residents and their families who have been unable to see their loved ones. Your mother is a lovely lady, a real character and a joy to care for. She makes everyone smile.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine P (Wife of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Woodside for 18 months now and has been shown nothing but excellent care, understanding and support. There is a well-led team who all work together to provide a safe, comfortable and caring environment for the residents. They go over and above their duty in order to improve
the lives of the residents and their families. All the staff make this a highly recommendable care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ali G (Daughter of Resident) published on 12 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment Mum arrived at Woodside Hall, she was treated with kindness, care and respect. We are so grateful to everyone at the home for all going the extra mile to ensure that Mum was happy and felt safe and cared for. She was 91 in September and not only did the staff make a cake for her, they
made a hedgehog cake, as it was her favourite animal. They came in with the cake to sing happy birthday to her.
Thank you all for your care and kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John H (Husband of Resident) assisted by family/friend published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodside Hall was able to accommodate my wife, even though they were given very little notice. She was very well cared for and received everything she could possibly need. Lovely food as well. She appeared happy and content whenever we visited. Excellent all round service. My wife has severe Alzheimers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise O (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was in Woodside Hall for a short respite after being in hospital for 3 weeks.
At Woodside Hall, the staff are very friendly and helpful and the whole place is extremely clean. I would not hesitate in placing him in Woodside Hall again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L R (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was cared for at Woodside Hall for 2 and a half years until she died aged 88 in February of this year.
It was therefore uppermost in our minds when Dad's care home started to fail.
He arrived last week at Woodside Hall and what a change, literally a breath of fresh air. No smells, no stale
air, a light, airy and friendly atmosphere, accompanied by an undercurrent of professionalism and caring. Can't recommend them highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Woodside Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Woodside Hall is calculated as follows: ( (204 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 236 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodside Hall is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jul 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Sindhu

Sindhu Nevel

Job Title: Registered Manager Joined: 2019

Sindhu has 25 years of experience as a Registered Nurse, with 19 years of Care Home experience.


Sindhu has worked as a Manager, Area Manager and Quality Manager and is passionate about using her management and enhanced nursing skills to develop others to ensure the well-being of her residents.

Sindhu is professional, compassionate and caring. She considers it a great privilege to support and care for the people who choose Woodside Hall as their Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Hall to verify any information. View our terms and conditions. Woodside Hall has an Enhanced Service - more info.