Woodside Hall

Nothing is too much trouble and the kindness shown to Mum and all of us as a family has been wonderful. All the staff here are very professional and dedicated. We cannot thank them enough.

My father-in-law is very happy at Woodside Hall with his care and his room. The staff are very kind and friendly.

I have found the staff exemplary. They are warm and caring and I have peace of mind that my sister is well taken care of. Any time I have questions or requests they are actioned to my full satisfaction. Communication works well and I am kept informed of anything relevant to her care and personal needs. The locality is lovely and my sister's room is pleasantly decorated and has a peaceful green and water view. I can't recommend Woodside more, whenever I visit I am welcomed and I can see first-hand the excellent care she gets.

My late mother was in Woodside Hall for just one week, receiving palliative care. The nursing home was a really lovely place for my mother to spend her last week. The staff were excellent and provided the highest standards of care. Visitors were made to feel very welcome. I felt I was treated compassionately at a very difficult time.

Woodside Hall Welcomed our father in October 2024 and for the final few months of his life he was treated with dignity and respect from all staff members who had contact with him, the care he received was outstanding and we were always greeted with a smile and made to feel welcome and nothing was to much trouble listening and answering any questions we had, the food was excellent and when we asked him he always said yes I like the puddings, my dad was happy at woodside hall and we are so pleased we chose woodside hall to care for him in his final days.

When my father died which was expected the staff were amazing.

Our Dad was happy at Woodside Hall and all the staff helped to keep a smile on his face. Their kindness made a difference.

Over nine months ago my husband was placed in Woodside Hall Nursing Home at Wootton on the Isle of Wight. At first he was unhappy at not being allowed home, however, thanks to the care, nursing and other services provided for him, he is now happier and in good spirits. Families are made welcome by all staff and they help us to keep our relationships in good shape. On the 8th of June, we had a party for my husband's 90th birthday and many guests attended.

Special mention for the activities organiser who has got her involved in so many great sessions and is just amazing with them all.

As a family, we have built good, productive relationships with the nursing and care staff, for which we are very grateful. Dad's needs are at the centre of the care.

I first came into contact with Woodside Hall earlier in the year when one of my clients moved in. I was very impressed with everything (staff, cleanliness etc) I now have another client coming in and I am equally impressed with everything. The staff are kind, helpful and willing to listen to anything you need to say concerning my client. The building is clean and so lovely and doesn't have that typical 'care home smell'! I actually recommend Woodside Hall to his family.

Very welcoming when we first arrived to visit our relative. The staff guided us through the process of permanent residency taking away a lot of stress. The manager is always available and willing to help us. The Activities Co-ordinator goes the extra mile to involve all residents including an Italia Day to help my mother feel part of the home.

Mum is extremely happy at Woodside Hall and the care and support is excellent. The initial meeting with the House Manager was friendly, polite, informative and very professional in all aspects. All the staff are always smart and well presented and welcoming when we go to visit. Communication is very good when any incidents occur, we are always contacted and updated immediately. Mum thoroughly enjoys the 2 home-cooked hot meals a day and any special dietary requests are accommodated if possible. Staff pop in regularly to see and chat with mum and even at night, she is checked hourly. To have mum safe, happy and being well looked after is our top priority as a family and we feel that Woodside Hall ticks all of these boxes.

After a few teething problems, which were sorted immediately we found the staff were very caring, professional and very dedicated to giving the best care possible. The rooms are light and airy, and the cleaning staff are excellent. Food was good and varied solid dinners/staff cut up food/ liquidised so catered for all stages of eating properly. Home cooked meals. Good and varied entertainment programs if you wish to participate. Would recommend this home.

My husband spent his final days at Woodside Hall Nursing Home. The care and kindness he was given were faultless. The staff were also there for me and gave amazing support.

Brought in specialist equipment and extra staff training to cater for my father's needs. Assisted with forms and paperwork, attended relevant meetings and showed a high level of care and knowledge of clients' needs with other health professionals. Thoroughly grateful to the whole team at Woodside Hall.

During the terrible time of Covid which was devastating for us all and couldn’t get to see our loved ones they would ring me to keep me updated on Mums health regularly which was very reassuring. Also I was able to talk to her and see her on video link. Thankfully she was kept healthy during this time. The residents have activity days and can participate if they want to. Woodside Hall is well managed. Thank you Woodside Hall.

I needed to find a nursing home for my mother at very short notice. To have come across Woodside Hall was wonderful. After inspecting the facilities and talking to the staff, I had no doubt that this was the place for my mother. During her relatively short stay, she benefited from everyone's kindness and skill at Woodside Hall. It was a pity that she was too ill to appreciate all that Woodside had to offer, including the nutritious and appetising meals and the lovely surroundings. With the expert nursing care, which was provided in consultation with the associated GP and the local hospice, my mother passed her last days in comfort and with dignity. Her room was spacious, light, well-equipped and furnished, and decorated to give a restful atmosphere. Admin and other ancillary staff were very good too, enabling the smooth running that allows nurses and carers to do their jobs well. Finally, I greatly appreciated the electronic fob that lets me into the home and visit my mother in her room.

Unfortunately, my mother's care was unsatisfactory and she was only there for two weeks. She was left without pain relief and they failed to contact me. I could have resolved the issue in twenty minutes, very poor.

Light airy rooms and bright corridors, love the use of light wood for floors and stairs. Friendly and helpful staff, nothing was too much trouble. The reports showed hourly checks throughout the twenty-four hours which was reassuring. I was kept well informed of all changes in the situation and felt that my father had good care. Thanks to all staff involved.