Applecroft Nursing Home

Sanctuary Close, River, Dover CT17 0ER
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9.3 41 Reviews
  • Applecroft Nursing Home, Dover
Applecroft Nursing Home takes prides in a service that focuses on great care, providing high quality nursing and dementia care and with their team of high quality carers doing their best to ensure residents feel safe, comfortable and relaxed.

The home opened in 1999 and is set in the village of River, close to the town of Dover. It is a modern yet homely 75-bed care home, which has direct access at the rear into the picturesque Kearsney Abbey Gardens to which the formal gardens and lake areas are easily accessible for less able visitors and there is a small café in the grounds which residents and visitors frequently visit.

The home is divided into 3 separate floors with 4 different units offering nursing care for General Nursing, Dementia and 2 units for Older Person's Dementia Challenging Behaviour.

The ground floor unit is dedicated to non-ambulatory residents with advanced dementia care needs. The first-floor units are for residents with dementia who are ambulatory with challenging behaviour, whilst the second floor is dedicated to general nursing needs of older people with and without cognitive impairment.

With 24/7 dedicated care team of experienced nurses, carers and support staff, they work to deliver a personalised care approach. This is tailored to your loved one's needs, helping them to retain their identity, independence, well-being and self-worth. The home's care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

The team at Applecroft Care Home are absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment your loved ones can truly call their own.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1200 – £1600
  • Self-Funded Nursing Dementia Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Care: £1200 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1600

These prices are only a guideline, please contact Applecroft Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Barbara Alison (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Visiting is permitted 24 hours of the day apart from at protected meal times, however will always accommodate should you be visiting your loved one. Please contact the service to ascertain times

Parking

  • On site parking available

Applecroft Nursing Home Reviews (41)

Total of 41, showing 41-41
9.3

Applecroft Nursing Home has a Review Score of 9.3 (9.347) out of 10, based on 21 reviews in the last 2 years. Over all time Applecroft Nursing Home has 41 reviews.

Overall Experience

  • 34
  • 3
  • 0
  • 2
  • 2

Date Published

41
4
5
21
20
Overall Experience  Overall Experience 5.0 out of 5

Our dear family member sadly only spent twelve days at Applecroft. Unfortunately he had already spent ten sad unhappy weeks in the care (if you can call it that) of a hospital, had he been moved just after the first meeting I believe he would still be alive to this day. From the minute he arrived he
was treated as a human being. He wasn't violent like the hospital said. I believe they had a much more caring bedside manner. His last few days were his best. He was comfortable, clean, cared for, fed and sitting up in a chair on his 89th birthday. Applecroft staff were kind, understanding, polite and they treated him with utmost respect and consideration. Thank you for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for Applecroft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.347 for Applecroft Nursing Home is calculated as follows: ( (163 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (12 Poors x 2) + (15 Very Poors x 1) ) ÷ 242 Ratings = 4.347

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Applecroft Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

8 Bed Vacancies

posted 01 Aug 2025

Nursing, Nursing Dementia, Dementia - Challenging Behaviour Funding by KCC, CHC Private

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Awards / Recognitions (6)

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Meet the Team (1)

Barbara

Barbara Alison

Job Title: Registered Manager

Joined: 2014

My name is Barbara Alison, preferred to be called Babs. I am proud to be the Registered Manager for Applecroft Nursing Home and have been in post for the last five and a half years.

I started my journey into care at the age of 16 years working as a volunteer in a Residential Home. After completing 2 years at college on a Pre nursing course I began my nurse training at the Bexley School of Nursing. I was the youngest to qualify as a Registered Mental Health Nurse in 1988.


I have continued my career as a Nurse and Manager/ Director across various NHS and Private Healthcare facilities within Community, Forensic, Adolescents and Prisons.


Being part of Abbey Health Care and the Registered Manager at Applecroft Nursing Home has been one of my most loved times in working with a dedicated, caring and committed team of staff. My team have been able to lead the way forward with their creativity, ideas and enthusiasm in providing a warm and caring home for our residents. The heart of our home focuses on residents and their relatives spending quality and precious time together, whether this is in our” Blossom Tea room “or joining outings to local areas of interest or simply enjoying the daily music and singalongs.


Our VISION - At Applecroft Nursing Home, we are putting the PERSON into the centre of our care:
People / Empathy /Respect /Security / Ownership / Nourishment

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Applecroft Nursing Home to verify any information. View our terms and conditions. Applecroft Nursing Home has an Enhanced Service - more info.