Ashley Gardens Care Centre

419 Sutton Road, Maidstone ME15 8RA
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9.7 76 Reviews
  • Ashley Gardens Care Centre, Maidstone
Situated in Maidstone in Kent, Ashley Gardens is a home full of laughter and smiling faces that provides nursing and respite care to those living with dementia. The welcoming staff are the heart of the home and the home is well-regarded in the local community for its outstanding care provided.

Ashley Gardens provides specialist care for people living with dementia and has excellent facilities to accommodate those specialist needs. Ashley Gardens offers a full sensory room, tailored reminiscence activities and specialist dietary needs catered for.

Located just a short bus ride away from the bustling town centre, Ashley Gardens is close to local amenities and attractions such as Leeds Castle and Mote Park. The home is within easy reach of local shops and major routes such as the M2, M20 and A229, allowing accessible visits from family members and friends.

With activities varying from Live tours of landmarks, Café/pub (real life setups), ice cream van visits or Bingo, Ashley Garden always has lots for residents to engage with. Equally, activities are also tailored towards individual needs and wishes for those that enjoy activities on a more one-to-one basis.

Accommodation is arranged over three floors offering 89 bedrooms that are able to be personalised to each resident’s wishes. Rooms come fully furnished, ready for residents to personalise and make them their own. Equally, the home encourages residents to bring their own furniture to make their room feel like a home-from home, should they wish to.

Ashley Court has a passionate and long-standing team (many of whom have been at the home for 5-10 years) and has a reputable long-standing relationship with the wider community.

Care Provided by Ashley Gardens Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

These prices are only a guideline, please contact Ashley Gardens Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Corina Fierbinteanu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (89)
  • Single Rooms with Ensuite Wet Room (26)

Visiting

  • You do not have to book an appointment, you can view at any time

Parking

  • Car parking available

Ashley Gardens Care Centre Reviews (76)

9.7

Ashley Gardens Care Centre has a Review Score of 9.7 (9.737) out of 10, based on 25 reviews in the last 2 years.
Over all time Ashley Gardens Care Centre has 76 reviews.

Overall Experience
  • 49
  • 25
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Date Published
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Reviewer Connection to Ashley Gardens Care Centre
  • 27
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Review from Linda M (Daughter of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is happy and settled.
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Review from A S (Daughter of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ashley Gardens have cared for my Mother for one and a half years now. They have helped to assist in a challenging journey to ensure the best outcomes for my Mothers nursing and dementia needs, implementing them accordingly. Any periodic issue when highlighted is addressed promptly. Staff and management
were hired for their residents and families during difficult circumstances. There are many carers who go that extra mile to ensure their designated residents are safe and comfortable. A pureed diet provided is well presented and of good quality and quantity.
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Review from M G (Daughter of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum very happy here. Staff friendly and kind. Room bright, sunny and comfortable.
The food is to a high standard. She enjoys a lie-in in the morning.
She sleeps a lot because of her age, 92, but seems very contented and peaceful.
I always feel welcome when I visit.
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Review from L P (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This is my second review and I am pleased to say from my previous review things have changed for the good. The issues I had in my last review have been dealt with by the manager. She couldn't have been more helpful and has assured me that I am to contact her with any problems, she will do her best to
deal with them as soon as possible.
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Review from David H (Son of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care home. Glad we found this place for her.
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Review from Michael H (Son of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and attentive.
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Review from Sharon W (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Never having an experience of a nursing home, I didn't know what to expect. The only time anything relevant to this type of care is shown within the media, it is of a sorry nature. Unfortunately, the highlights are never told to the public. This home is clean, friendly and runs extremely efficiently.
There are always activities, daily for the residents to attend. The food is first class but most of all the caring is very positive. All of the carers are kind, professional and above all patient (ideally another carer per unit would be advantageous).
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Review from Sandra W (Wife of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Ashley Gardens are doing a very good job. They are doing what I can no longer do. The staff are very caring and I have no complaints?
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Review from Linda B (Daughter of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the members of staff that I have met have been extremely helpful and approachable.


They care for my mum in a considerate and compassionate way.

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Review from I M (Wife of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with care and facilities. Staff always very pleasant and helpful. This is the best place for my husband.
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Review from ART (Son of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in this home for over 2 years. I think she is as happy as she can be. Although there is nothing like being in your own home, she has her own room. Activities are most afternoons and they range from dog racing on the TV, bingo, art and craft to singers. There is also a little shop to buy
things, a quiet room, a remembrance room with an old wireless and war memorabilia in it. Staff and management are very patient and kind most of the time. I feel Mum and Mum's family are lucky she is here. They also have a room to hold little functions in.
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Review from P C (Grandson of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ashley Gardens seem to be a well-run nursing home. The staff do their utmost to care for the residents. There are occasions where it takes longer than it should to respond to the resident's buzzers and the night staff seem to be a bit sparse. That said, Ashley Gardens is always clean and has a good
atmosphere.
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Review from JS (Daughter of Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by Ashley Gardens Care Centre. Dad can be difficult but they seem to know just how to deal with him in a very professional but kind and caring way. All members of staff (including admin) know who he is and will pop up to see him if needs be. I cannot rate the care home
highly enough. It is an extremely well-run home.
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Review from Julie P (Wife of Resident) published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful and take excellent care of my husband. They are so good with him, so patient.
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Review from Derek B (Son of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff in all aspects of care, without exception they treat everyone with respect, give plenty of time when needed, to residents.
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Review from Carol R (Daughter of Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have no faults with the home whatsoever. It is all good. If we have a problem we go to the office and speak with the Management.
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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Ashley Gardens Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.737 for Ashley Gardens Care Centre is calculated as follows: ( (223 Excellents x 5) + (56 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 289 Ratings = 4.737
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley Gardens Care Centre is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 13 Oct 2025

We provide permanent and respite accommodation for individuals with nursing, respite, palliative, nursing dementia and specialist care needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (12)

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Meet the Team (5)

Corina

Corina Fierbinteanu

Job Title: Home Manager Joined: 2022

I am a passionate nurse and a leader dedicated to delivering excellent care to our residents through a well-supported and skilled team. My role as Home Manager is to support the team in providing person-centred care and to ensure that our residents feel safe and comfortable in their homes.


I have been a Registered Nurse since 2008 and have over 9 years of experience working in the care home environment, including more than 5 years as Deputy Manager.


My team and I look forward to welcoming you to Ashley Gardens, and you can see our passion to ensure our residents receive a high standard of care and, as a team, we strive to achieve our best.

Bobby-Anne

Bobby-Anne Watson

Job Title: Activities Coordinator

“The home offers an exceptional nursing team who are highly skilled and qualified - a high proportion of the team have been here between 5-10 years. There is a friendly atmosphere throughout the home - people are always willing to give any activities a go and we always try to go above and beyond when planning activities.”

Nadine

Nadine

Job Title: Administrator

“Ashley Gardens is a busy home and the pace of work here is fast which I enjoy. I previously worked in a children’s residential centre and am loving working with older people, having regular interaction with our residents and hearing their stories – there is always something going on.”

Wesley

Wesley Brooks

Job Title: Kitchen Manager Joined: 2016

Prior to joining Healthcare Homes in 2016, Wesley was a head chef.

He believes you need to be a good communicator, be part of a team, lead by example and be personally driven to succeed in your role.


The favourite part of his working day is when at the end of the day you can be proud of what you have achieved as a team. To recognise individual performances and give praise.


His biggest professional challenge in his career to date was taking over a restaurant which was poorly performing. Customer satisfaction was low and sales decreased along with targets and budgets not being met. Within 12 months sales increased with customer returns continuing to grow. Budgets and targets were being hit and audits were above 95%. Wesley's biggest career highlight to date was being promoted to a flagship restaurant which had yearly sales of £400,000


What qualities do you think make a good home manager?


Wesley enjoys spending a lot of time with his children who always brighten up his day; time at the park and doing activities with them. He also enjoys watching most sports.


His ambition is to become more senior within the Healthcare Homes Group. To oversee the kitchens within and to have an active part in achieving great standards and quality presented food for all our resident's needs.

Rose

Rose Stone

Job Title: Receptionist

“I’ve worked at Ashley Gardens since 2014 and love it here. I was a carer and have recently taken the role of receptionist so I am one of the first people you will see when arriving at the home. I already know many of the residents well and am enjoying getting to know the relatives, friends and family who come to our home."

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