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- Barchester Ashminster House Care Home

The staff are very efficient and treat the residents with dignity and respectMarilyn W(Sister of Resident/Service User)

a real family feel to the home. All the staff are excellent, go the extra mileJane m(Daughter of Resident/Service User)


The staff are very efficient and treat the residents with dignity and respectMarilyn W(Sister of Resident/Service User)

a real family feel to the home. All the staff are excellent, go the extra mileJane m(Daughter of Resident/Service User)


Situated near to the historic town of Ashford, Ashminster House is a short journey away from the stunning countryside of Romney Marsh, the North Downs and the High Weald.
The accommodation at Ashminster House includes en-suite bedrooms which can be personalised to reflect the preferences of individual residents. Dining rooms are tastefully decorated and cosy lounge areas overlook an enclosed patio and garden which displays a beautiful range of established...
Care Provided by Barchester Ashminster House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Ashminster House Care Home for full pricing details and T&Cs.
Contact Barchester Ashminster House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ana-Maria Pasoi(General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (2)
Visiting
- Visiting welcome at anytime
Parking
- Free parking on site
Barchester Ashminster House Care Home Reviews (97)
Barchester Ashminster House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Ashminster House Care Home has 97 reviews.
So far I have enjoyed my time here, the staff are very helpful and are always there to give advice when it's needed - nothing is too much trouble.
Happy - very good. Excellent staff. Enjoyable company and games and quizzes.
The staff and management are amazing. He is looked after great. It's not what we want for our loved ones but with all their help I am now coping a lot better.
My grandmother was lucky enough to get a place at Ashminster in January 2017. Ashminster staff are so caring towards my grandmother, looking after her in a gentle, respectful and professional way. The home is very well run by the general manager, who has always been on hand to liaise with our family. I would highly recommend Ashminster to other families as I know from unfortunate first-hand experience that gems like this home are few and far between.
Thanks to the care received she is now well enough, against all expectations, to return home again.
The management, nurses and carers were (with one exception) pleasant and welcoming at all times.
The general atmosphere was happy, relaxed and quietly efficient.
At 86, I am enjoying a 4-week respite at Ashminster to help me recover from a knee replacement. As the staff did such a good job helping my wife, I thought that I would take advantage of the same facilities that she had received.
Mum initially and reluctantly went into Ashminster House Care Home October 2016 for 3 weeks respite care after Dad had a fall and was admitted to hospital. Unfortunately, his recovery was very slow and Mum had to stay in Ashminster for longer. In December Dad joined Mum for convalescence. The staff pulled out all the stops to get them a double room and all in time for Mums birthday. Dad was very poorly and never really recovered from his fall and passed away after only 1week in Ashminster. During this time the staff were amazing and gave them both all the care and attention they needed. Mum is still in Ashminster and only just this week has decided that she is going to sell her property and stay in Ashminster House Care Home permanently. The family knew this was the only realistic option she had but we had to wait for Mum to come to this conclusion herself.
The dedicated staff continue to give outstanding support to Mum and us and in helping to make this transition through a difficult time.
From the first moment that my sister and I walked into Ashminster House to find a suitable nursing home for my mum, we felt at home. From the manager down, we and mum were treated with nothing but kindness, respect and dignity. Mum went into Ashminster House for end of life care and she could not have had better care. The staff all do a very difficult job with kindness and compassion at all times. I have nothing but praise for them all.
Our mother was looked after with compassion, dignity and respect.
We will never forget what you all did for her.
You are truly amazing people - thank you.
Our dear aunt has just lost her long three and a half year battle with dementia. The love and care that she received right up to her death have been both touching and reassuring both for us and our dear aunt. The level of care and nursing achieved from the staff is a credit to the general manager who from her first visit to interview my aunt has overseen her care on her three and a half year battle with this awful illness. We as a family would like to thank all of the staff at Ashminster House for all they have done.
Although my Mum was only at the home for a short while, the care she received was excellent. The staff looked after her with compassion respect and maintained her dignity at all times. Their understanding of dementia was outstanding and always tried to involve her in the activities of which there were plenty In the last few weeks of her life the staff's caring, professional manner was a credit to the home. This was given from the managers right down to the domestic staff. We will never forget their kind words and constant refreshments too.
My mother has recently become a resident of Ashminster House. From the first contact, the staff and management have been fast to respond, efficient and genuinely caring. Since move moved in, we have found the staff warm, friendly and willing to assist in any way they can. Information about care is readily available and the staff welcome the input of relatives. Although Mum having to go to a care home was a very difficult step to have to take, our experiences at Ashminster House has reassured us that Mum is in the best possible place for her needs.
Rather disappointed that on the death of my brother-in-law, the home apart from telling us that he had died, they never had the decency to say how sorry they were by mouth or letter that he had passed.
Thank you for taking the time to share your feedback following the care for your brother-in-law during his stay at Ashminster House. We pride ourselves on our close and attentive care to our residents and their families along with our understanding surrounding the sensitivity of a family...
My grandfather was admitted to the home for end of life care. From the first instance I was met with compassion, warmth and respect. My grandfather was treated with the honour and dignity he deserved at all times. My own children were welcomed and comforted in a way suitable to them. When I was unwell the consideration shown to me was second to none. The staff who whilst unobtrusive, are never far away from where they are needed.
The home manager, administration team and nursing staff have provided an amazingly speedy and proficient response to my request for hospital discharge and admission to Ashminster for end of life care for my father. From referral to admission less than four hours! Attention given to person centred care planning 100%, relatives views, emotional support 100% staff attitude, considerate, polite, attentive and supportive environment, spacious light, safe, good access for those with disabilities, good privacy, pleasant and lots of different indoor communal rooms. Bedroom with en-suite, clean although decoration a little tired.
From the moment I walked through the door to assess if this was the right place for my friend to stay, it felt like "home". My friend was so happy living at Ashminster and always told everyone it was better than a five star hotel. The staff in Rose Court made the transition from my friend living in her own home to one of being cared for very easy and natural. There was a wide range of activities that she could attend if she so wanted. The move to windmill Lodge was done with much care and attention, the staff always acted in a professional manner in her last days she was treated with love, dignity and respect. I couldn't have wanted better.
The care at Ashminster House goes above and beyond anything you would expect. The staff from manager, receptionist, carers, nurse, chef and laundry girls and cleaners and maintenance men and entertainment manager are all warm and friendly, nothing is too much trouble and they always remember mums name. No matter how busy the staff are any query you have about your relations condition, or is she eating properly, is met with time to talk with you and reassure any worries. The patience the carers show with your loved ones, even when asked the same question over and over deserves a medal. The foyer is so welcoming with fresh flowers, newspaper and drinks and biscuits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (75) & Events (5)
- 28 Jul 2026
Residents were treated to a fantastic Elvis tribute performance, enjoying an afternoon filled with classic songs, singing along, dancing where they could, and sharing wonderful memories inspired by the music....
- 28 Jul 2026
The coffee morning was a warm, welcoming, and relaxed social event where residents gathered to enjoy tea, coffee, and light refreshments in a friendly atmosphere. Residents chatted with one another,...
- 07 Jul 2026
Gardening club offers residents a relaxing and enjoyable opportunity to connect with nature, stay active, socialise with others, and experience the satisfaction of nurturing plants and watching them grow. ????
- 04 Aug 2026Organiser: Barchester Ashminster House Care Home
- 07 Aug 2026Organiser: Barchester Ashminster House Care Home
- 12 Aug 2026Organiser: Barchester Ashminster House Care Home
Awards / Recognitions (115)
- 14 Jul 2026Recipient: Barchester Ashminster House Care Home
- 14 Jun 2026Recipient: Barchester Ashminster House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashminster House Care Home.
Meet the Team (12)

Hi, I’m Ana, and I'm the general manager here at Ashminster House.
I graduated as a nurse back in Romania in 2015, and arrived in the UK in the same year, when I started my nursing career.
I joined Ashminster House in May 2019. I have a passion for caring for the elderly, and that makes my job so interesting and fulfilling. I aim to ensure that the residents in my care enjoy the highest standard of care and that they are always comfortable and safe.

I have previously worked in retail for over 30 years, working my way up to management level, dealing with HR and the financial side of the business. I have now been with Barchester for over 3 years, and I absolutely love it. The interaction I have with our residents and families is very rewarding. I am very proud to be working for a company that puts person-centred care at the heart of everything we do. I look forward to meeting and helping you in any way I can.

Admin Assistant
Hello, my name is Kim; I am delighted to join Ashminster House and be part of the Barchester family.
I was a single mum for many years, bringing up my two boys, who are now grown men, my eldest having given me three gorgeous little girls, who have become an enormous part of my life and bring great joy. They are also rather exhausting in a lovely way!
I have had a love of theatre and dance from the age of two, when I visited a dancing school with my mother and disappeared only to be found in a ballet class. Over the years, I have danced, helped out in the dancing school when I was older and performed in many annual dancing shows. At the age of 17, I joined an amateur theatre group, dancing in many musicals and pantomimes. At the age of 19, I moved to Surbiton, where I joined the most amazing youth theatre and have many happy memories of the shows that I had the pleasure of being part of, either as a member of the cast or as a choreographer at our theatre opposite Hampton Court Palace or at youth festivals overseas.
I have worked in many different industries over the years, which include financial, corporate, funeral/care and the arts, one of which was the Royal Academy of Ballet, which was a dream come true. After being single for 22 years, I met my partner Phil, who I have been with for 14 years, and we recently moved to our first joint home in Egerton, which brings us a lot of joy…..especially the Christmas tractors lit up which go through the village!I no longer dance but still embrace going to the theatre, this time as a member of the audience, and can’t wait to take my granddaughters to share and hopefully pass my passion onto them.

I began working at Ashminster House in February 2015 as a Care Assistant while awaiting my registration with the NMC. Since receiving my registration, I have been employed as a Registered Nurse at Ashminster House. I am deeply passionate and dedicated to my role, and I take great pride in working collaboratively with my team to deliver person-centred care in line with Barchester’s standards.
Outside of work, I enjoy spending time with my family and exploring nature through regular walks.

Sabrina began working at Ashminster House in 2008 as a Care Assistant.
She has developed her skills and successfully gained both Level 2 & 3 Health and Social Care Vocational Qualifications and has also now completed our In-House Care Practitioner Programme.
Sabrina currently leads our very homely Residential Dementia Unit with her team.
In her own time, Sabrina enjoys spending time with her family.

I have worked at Ashminster House since 2003, first as a carer, then progressing to an 'Activities Co-ordinator', now re-titled 'Head of Lifestyle'. I have a wealth of experience in my role as well as NVQs in Health and Social Care, Activities in the Care Setting and Dementia.
I am passionate about fulfilling residents' everyday life, by getting to know the individual residents with a person-centred approach, finding out about their experiences and helping them to express themselves, for example, through reminiscing with items of old.
My interests outside of work include antiques, dogs and spending time with my family.

I started work at Ashminster House in February 2020. I have experience working in Nursing Homes and Hospitals as a Maintenance & Installation Engineer. I am a Qualified Plumber and I enjoy my job very much.
When I am off duty, I like to spend time with my family and produce rock music as an amateur musician.

Job Title: Head Chef
Joined: 06/01/2025
My name is Matthew, and I am the Head Chef of Ashminster House Care Home. I joined the Barchester team in January 2025, and I thoroughly enjoy working with the team and delighting our residents with my culinary creations and promoting their wellbeing. I’m a qualified NVQ level 2 Chef.
In my free time, I enjoy spending time with my family, exploring on my motorbike and indulging in fishing.

Hi, my name is Selma, and I am the Head Housekeeper of Ashminster House Care Home.
I joined the Barchester team in August 2024, and I enjoy spending time with the residents and hearing their life stories. They are very fascinating people. No two days are ever the same.
I have a career history working within the NHS and hotels as either a domestic Assistant or head housekeeper. I have always taken pride in my roles.
I love family time, and find so much happiness when my family and I are out walking my 2 little cockapoo puppies, or spending time at home with the family. I'm a big animal lover and own 2 dogs, 3 cats, 2 turtles.

I joined Ashminster House team in October 2015 as a care assistant whist working to be a registered as a nurse. After I received my pin in February 2016 I started working as a registered nurse and now I am head of unit nurse of Windmill lodge and I am very happy to use my clinical skills to improve quality of care for all residents. I am very passionate and dedicated to my role and enjoy working alongside my team to provide personal cantered care to our residents.
In my own time, I enjoy spending time with my family and to admire the beauties of nature in all seasons.

I have been a registered nurse for 38 years, with the past 24 years devoted to the care home sector. I currently hold the position of Unit Manager on Memory Lane, our specialist dementia care unit. In addition to my nursing career, I served as a Special Constable with Kent Police for 22 and a half years. I am also a semi-professional close-up magician.
I take great pride in my role at Ashminster, where the strong professional bonds among the staff contribute significantly to a supportive and effective working environment.

I began working as a Care Assistant at Ashminster House in 2019 and was promoted to Team Leader in 2020. I take great pride in my role and am committed to providing person-centred care to all residents. Building meaningful emotional connections with those I support is an important and rewarding aspect of my work.
In my spare time, I enjoy spending time with my family and exploring new places.
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