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Barchester Ashminster House Care Home

Clive Dennis Court, Off Hythe Road, Ashford, Kent TN24 0LX
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The staff are very efficient and treat the residents with dignity and respectMarilyn W(Sister of Resident/Service User)
Barchester Ashminster House Care Home, Ashford
a real family feel to the home. All the staff are excellent, go the extra mileJane m(Daughter of Resident/Service User)
Barchester Ashminster House Care Home, Ashford
Barchester Ashminster House Care Home, Ashford

Situated near to the historic town of Ashford, Ashminster House is a short journey away from the stunning countryside of Romney Marsh, the North Downs and the High Weald.

The accommodation at Ashminster House includes en-suite bedrooms which can be personalised to reflect the preferences of individual residents. Dining rooms are tastefully decorated and cosy lounge areas overlook an enclosed patio and garden which displays a beautiful range of established...  

Care Provided by Barchester Ashminster House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,890N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Ashminster House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana-Maria Pasoi(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting welcome at anytime

Parking

  • Free parking on site

Barchester Ashminster House Care Home Reviews (97)

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9.6

Barchester Ashminster House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Ashminster House Care Home has 97 reviews.

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Review from H J A (Resident / Service User) published on 31 May 2017 Submitted via Postal Card
Overall Experience

So far I have enjoyed my time here, the staff are very helpful and are always there to give advice when it's needed - nothing is too much trouble.

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Review from M T (Resident / Service User) published on 31 May 2017 Submitted via Postal Card
Overall Experience

Happy - very good. Excellent staff. Enjoyable company and games and quizzes.

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Review from Patricia Jean L (Wife of Resident) published on 26 May 2017 Submitted via Postal Card
Overall Experience
My husband has been in the home for 3 and a half years. It was very difficult in the beginning when all staff and management tried to help my husband settle down. It took me a long time to accept my dear husband being away from our home. I spend most days at the home where I love to be.

The staff and management are amazing. He is looked after great. It's not what we want for our loved ones but with all their help I am now coping a lot better.

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Review from Rebecca R (Granddaughter of Resident) published on 22 May 2017 Submitted via Website
Overall Experience

My grandmother was lucky enough to get a place at Ashminster in January 2017. Ashminster staff are so caring towards my grandmother, looking after her in a gentle, respectful and professional way. The home is very well run by the general manager, who has always been on hand to liaise with our family. I would highly recommend Ashminster to other families as I know from unfortunate first-hand experience that gems like this home are few and far between.

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Review from J E H (Husband of Resident) published on 9 May 2017 Submitted via Postal Card
Overall Experience
I am the husband of an 86year old Parkinson's Disease sufferer, who entered the home 10 weeks ago when she was very unwell indeed.
Thanks to the care received she is now well enough, against all expectations, to return home again.
The management, nurses and carers were (with one exception) pleasant and welcoming at all times.

The general atmosphere was happy, relaxed and quietly efficient.

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Review from J P (Resident / Service User) published on 24 April 2017 Submitted via Postal Card
Overall Experience
My wife had dementia for over 8 years and spent her last 16 months living in Ashminster House. After interviewing 5 other care homes, I chose Ashminster because it looked and smelt clean and the staff were all well presented. Furthermore, when caring for my wife, I found them all to be most helpful, caring and sensitive to her many needs. Basically, nothing she required was too much trouble. My wife, family and I consider it most fortunate that she was in Ashminster for the last 16 months of her life.

At 86, I am enjoying a 4-week respite at Ashminster to help me recover from a knee replacement. As the staff did such a good job helping my wife, I thought that I would take advantage of the same facilities that she had received.

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Review from Linda W (Daughter-in-law of Resident) published on 18 April 2017 Submitted via Website
Overall Experience

Mum initially and reluctantly went into Ashminster House Care Home October 2016 for 3 weeks respite care after Dad had a fall and was admitted to hospital. Unfortunately, his recovery was very slow and Mum had to stay in Ashminster for longer. In December Dad joined Mum for convalescence. The staff pulled out all the stops to get them a double room and all in time for Mums birthday. Dad was very poorly and never really recovered from his fall and passed away after only 1week in Ashminster. During this time the staff were amazing and gave them both all the care and attention they needed. Mum is still in Ashminster and only just this week has decided that she is going to sell her property and stay in Ashminster House Care Home permanently. The family knew this was the only realistic option she had but we had to wait for Mum to come to this conclusion herself.

The dedicated staff continue to give outstanding support to Mum and us and in helping to make this transition through a difficult time.

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Review from Angela C (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card
Overall Experience

From the first moment that my sister and I walked into Ashminster House to find a suitable nursing home for my mum, we felt at home. From the manager down, we and mum were treated with nothing but kindness, respect and dignity. Mum went into Ashminster House for end of life care and she could not have had better care. The staff all do a very difficult job with kindness and compassion at all times. I have nothing but praise for them all.

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Review from Jacqueline B (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card
Overall Experience
I never thought that my mother would be cared for in a nursing home but from the moment that we walked through the doors at Ashminster House, we knew that this was the right place for her and the family.
Our mother was looked after with compassion, dignity and respect.
We will never forget what you all did for her.

You are truly amazing people - thank you.

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Review from Dennis F (Nephew of Resident) published on 9 March 2017 Submitted via Postal Card
Overall Experience

Our dear aunt has just lost her long three and a half year battle with dementia. The love and care that she received right up to her death have been both touching and reassuring both for us and our dear aunt. The level of care and nursing achieved from the staff is a credit to the general manager who from her first visit to interview my aunt has overseen her care on her three and a half year battle with this awful illness. We as a family would like to thank all of the staff at Ashminster House for all they have done.

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Review from Jan D (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

Although my Mum was only at the home for a short while, the care she received was excellent. The staff looked after her with compassion respect and maintained her dignity at all times. Their understanding of dementia was outstanding and always tried to involve her in the activities of which there were plenty In the last few weeks of her life the staff's caring, professional manner was a credit to the home. This was given from the managers right down to the domestic staff. We will never forget their kind words and constant refreshments too.

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Review from Paul H (Son of Resident) published on 12 January 2017 Submitted via Postal Card
Overall Experience

My mother has recently become a resident of Ashminster House. From the first contact, the staff and management have been fast to respond, efficient and genuinely caring. Since move moved in, we have found the staff warm, friendly and willing to assist in any way they can. Information about care is readily available and the staff welcome the input of relatives. Although Mum having to go to a care home was a very difficult step to have to take, our experiences at Ashminster House has reassured us that Mum is in the best possible place for her needs.

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Review from Edward B (Brother-in-law of Resident) published on 25 November 2016 Submitted via Website
Overall Experience

Rather disappointed that on the death of my brother-in-law, the home apart from telling us that he had died, they never had the decency to say how sorry they were by mouth or letter that he had passed.

Reply from Lynda Ellis, General Manager at Barchester Ashminster House Care Home
Dear Sir,

Thank you for taking the time to share your feedback following the care for your brother-in-law during his stay at Ashminster House. We pride ourselves on our close and attentive care to our residents and their families along with our understanding surrounding the sensitivity of a family...  

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Review from Claire F (Granddaughter of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience

My grandfather was admitted to the home for end of life care. From the first instance I was met with compassion, warmth and respect. My grandfather was treated with the honour and dignity he deserved at all times. My own children were welcomed and comforted in a way suitable to them. When I was unwell the consideration shown to me was second to none. The staff who whilst unobtrusive, are never far away from where they are needed.

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Review from Ann A (Daughter of Resident) published on 15 June 2016 Submitted via Postal Card
Overall Experience

The home manager, administration team and nursing staff have provided an amazingly speedy and proficient response to my request for hospital discharge and admission to Ashminster for end of life care for my father. From referral to admission less than four hours! Attention given to person centred care planning 100%, relatives views, emotional support 100% staff attitude, considerate, polite, attentive and supportive environment, spacious light, safe, good access for those with disabilities, good privacy, pleasant and lots of different indoor communal rooms. Bedroom with en-suite, clean although decoration a little tired.

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Review from Allison (Friend of Resident) published on 18 May 2016 Submitted via Postal Card
Overall Experience

From the moment I walked through the door to assess if this was the right place for my friend to stay, it felt like "home". My friend was so happy living at Ashminster and always told everyone it was better than a five star hotel. The staff in Rose Court made the transition from my friend living in her own home to one of being cared for very easy and natural. There was a wide range of activities that she could attend if she so wanted. The move to windmill Lodge was done with much care and attention, the staff always acted in a professional manner in her last days she was treated with love, dignity and respect. I couldn't have wanted better.

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Review from Janet D (Daughter-in-law of Resident) published on 3 May 2016 Submitted via Postal Card
Overall Experience

The care at Ashminster House goes above and beyond anything you would expect. The staff from manager, receptionist, carers, nurse, chef and laundry girls and cleaners and maintenance men and entertainment manager are all warm and friendly, nothing is too much trouble and they always remember mums name. No matter how busy the staff are any query you have about your relations condition, or is she eating properly, is met with time to talk with you and reassure any worries. The patience the carers show with your loved ones, even when asked the same question over and over deserves a medal. The foyer is so welcoming with fresh flowers, newspaper and drinks and biscuits.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (75) & Events (5)

News
  • 28 Jul 2026

    Residents were treated to a fantastic Elvis tribute performance, enjoying an afternoon filled with classic songs, singing along, dancing where they could, and sharing wonderful memories inspired by the music....

  • 28 Jul 2026

    The coffee morning was a warm, welcoming, and relaxed social event where residents gathered to enjoy tea, coffee, and light refreshments in a friendly atmosphere. Residents chatted with one another,...

  • 07 Jul 2026

    Gardening club offers residents a relaxing and enjoyable opportunity to connect with nature, stay active, socialise with others, and experience the satisfaction of nurturing plants and watching them grow. ????

Upcoming Events

Awards / Recognitions (115)

Accreditations

There are no accreditations posted yet for Barchester Ashminster House Care Home.

Meet the Team (12)

Ana Pasoi
Ana PasoiJob Title:General ManagerJoined: 2019

Hi, I’m Ana, and I'm the general manager here at Ashminster House.

I graduated as a nurse back in Romania in 2015, and arrived in the UK in the same year, when I started my nursing career.

I joined Ashminster House in May 2019. I have a passion for caring for the elderly, and that makes my job so interesting and fulfilling. I aim to ensure that the residents in my care enjoy the highest standard of care and that they are always comfortable and safe.

Tracy Richards
Tracy RichardsJob Title:AdministratorJoined: 2024

I have previously worked in retail for over 30 years, working my way up to management level, dealing with HR and the financial side of the business. I have now been with Barchester for over 3 years, and I absolutely love it. The interaction I have with our residents and families is very rewarding. I am very proud to be working for a company that puts person-centred care at the heart of everything we do. I look forward to meeting and helping you in any way I can.

Kim Beale
Kim BealeJob Title:Admin assistantJoined: 2026
Kim Beale
Admin Assistant

Hello, my name is Kim; I am delighted to join Ashminster House and be part of the Barchester family.

I was a single mum for many years, bringing up my two boys, who are now grown men, my eldest having given me three gorgeous little girls, who have become an enormous part of my life and bring great joy. They are also rather exhausting in a lovely way!

I have had a love of theatre and dance from the age of two, when I visited a dancing school with my mother and disappeared only to be found in a ballet class. Over the years, I have danced, helped out in the dancing school when I was older and performed in many annual dancing shows. At the age of 17, I joined an amateur theatre group, dancing in many musicals and pantomimes. At the age of 19, I moved to Surbiton, where I joined the most amazing youth theatre and have many happy memories of the shows that I had the pleasure of being part of, either as a member of the cast or as a choreographer at our theatre opposite Hampton Court Palace or at youth festivals overseas.

I have worked in many different industries over the years, which include financial, corporate, funeral/care and the arts, one of which was the Royal Academy of Ballet, which was a dream come true. After being single for 22 years, I met my partner Phil, who I have been with for 14 years, and we recently moved to our first joint home in Egerton, which brings us a lot of joy…..especially the Christmas tractors lit up which go through the village!

I no longer dance but still embrace going to the theatre, this time as a member of the audience, and can’t wait to take my granddaughters to share and hopefully pass my passion onto them.

Daniela Georgieva
Daniela GeorgievaJob Title:Registered NurseJoined: 2015

I began working at Ashminster House in February 2015 as a Care Assistant while awaiting my registration with the NMC. Since receiving my registration, I have been employed as a Registered Nurse at Ashminster House. I am deeply passionate and dedicated to my role, and I take great pride in working collaboratively with my team to deliver person-centred care in line with Barchester’s standards.

Outside of work, I enjoy spending time with my family and exploring nature through regular walks.

Sabrina Cox
Sabrina CoxJob Title:Care PractitionerJoined: 2008

Sabrina began working at Ashminster House in 2008 as a Care Assistant.

She has developed her skills and successfully gained both Level 2 & 3 Health and Social Care Vocational Qualifications and has also now completed our In-House Care Practitioner Programme.

Sabrina currently leads our very homely Residential Dementia Unit with her team.

In her own time, Sabrina enjoys spending time with her family.

Elaine Hilden
Elaine HildenJob Title:Head of Lifestyle/Care AssistantJoined: 2003

I have worked at Ashminster House since 2003, first as a carer, then progressing to an 'Activities Co-ordinator', now re-titled 'Head of Lifestyle'. I have a wealth of experience in my role as well as NVQs in Health and Social Care, Activities in the Care Setting and Dementia.

I am passionate about fulfilling residents' everyday life, by getting to know the individual residents with a person-centred approach, finding out about their experiences and helping them to express themselves, for example, through reminiscing with items of old.

My interests outside of work include antiques, dogs and spending time with my family.

Gary Ward
Gary WardJob Title:Head of MaintenanceJoined: 2020

I started work at Ashminster House in February 2020. I have experience working in Nursing Homes and Hospitals as a Maintenance & Installation Engineer. I am a Qualified Plumber and I enjoy my job very much.

When I am off duty, I like to spend time with my family and produce rock music as an amateur musician.

Matthew Lamb
Matthew LambJob Title:Head ChefJoined: 2025
Matthew Lamb
Job Title: Head Chef
Joined: 06/01/2025
My name is Matthew, and I am the Head Chef of Ashminster House Care Home. I joined the Barchester team in January 2025, and I thoroughly enjoy working with the team and delighting our residents with my culinary creations and promoting their wellbeing. I’m a qualified NVQ level 2 Chef.

In my free time, I enjoy spending time with my family, exploring on my motorbike and indulging in fishing.

Selma Chetram
Selma ChetramJob Title:Head HousekeeperJoined: 2024

Hi, my name is Selma, and I am the Head Housekeeper of Ashminster House Care Home.

I joined the Barchester team in August 2024, and I enjoy spending time with the residents and hearing their life stories. They are very fascinating people. No two days are ever the same.

I have a career history working within the NHS and hotels as either a domestic Assistant or head housekeeper. I have always taken pride in my roles.

I love family time, and find so much happiness when my family and I are out walking my 2 little cockapoo puppies, or spending time at home with the family. I'm a big animal lover and own 2 dogs, 3 cats, 2 turtles.

Vasilica Catargiu
Vasilica CatargiuJob Title:Unit Nurse ManagerJoined: 2015

I joined Ashminster House team in October 2015 as a care assistant whist working to be a registered as a nurse. After I received my pin in February 2016 I started working as a registered nurse and now I am head of unit nurse of Windmill lodge and I am very happy to use my clinical skills to improve quality of care for all residents. I am very passionate and dedicated to my role and enjoy working alongside my team to provide personal cantered care to our residents.

In my own time, I enjoy spending time with my family and to admire the beauties of nature in all seasons.

Richard Weedon
Richard WeedonJob Title:Unit Nurse ManagerJoined: 2023

I have been a registered nurse for 38 years, with the past 24 years devoted to the care home sector. I currently hold the position of Unit Manager on Memory Lane, our specialist dementia care unit. In addition to my nursing career, I served as a Special Constable with Kent Police for 22 and a half years. I am also a semi-professional close-up magician.

I take great pride in my role at Ashminster, where the strong professional bonds among the staff contribute significantly to a supportive and effective working environment.

Reena Rai
Reena RaiJob Title:Team Leader/ Speak up ChampionJoined: 2019

I began working as a Care Assistant at Ashminster House in 2019 and was promoted to Team Leader in 2020. I take great pride in my role and am committed to providing person-centred care to all residents. Building meaningful emotional connections with those I support is an important and rewarding aspect of my work.

In my spare time, I enjoy spending time with my family and exploring new places.

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