Ashurst Park Care Home

Fordcombe Road, Fordcombe, Tunbridge Wells TN3 0RD
Review Us
9.8 68 Reviews
  • Ashurst Park Care Home, Tunbridge Wells
Ashurst Park cares for older people and is able to offer superb palliative care.

The home is situated in the Kent countryside, just five miles from Tunbridge Wells and is conveniently located for local amenities and public transport. In 2017 the home won several Tunbridge Wells in Bloom Awards for iths beautiful gardens and planting.

The care home is located on the edge of Fordcombe village and is surrounded by landscaped gardens. In 2016, Ashurst Park was completely renovated to create a charming and characterful place to live.

Bedrooms at Ashurst Park are single occupancy, though some are large enough for couples to share. A number of bedrooms have en-suite facilities and all have television and telephone points and are linked to a nurse call system.

Ashurst Park has several quiet lounges including one with a grand piano, while the home has several TV lounges for residents to use. They can also enjoy traditional home cooked food in separate dining areas, where they can socialise with others, while all meals are prepared on-site by chefs who are able to cater for all dietary requirements.

A qualified chiropodist and complementary therapies regularly visit the home, which also has its own salon, run by an experienced hair stylist.

An activities therapist provides a varied programme of activities. These are organised in close consultation with residents and relatives to ensure that there is always something for everyone to enjoy.
Show Ashurst Park Care Home on the Map

Care Provided by Ashurst Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £2500 – £4000
  • Self-Funded Residential Dementia Care: £2500 – £4000
  • Self-Funded Nursing Care: £2500 – £4000
  • Self-Funded Nursing Dementia Care: £2500 – £4000
  • RESPITE Self-Funded Residential Care: £2500 – £4000
  • RESPITE Self-Funded Residential Dementia Care: £2500 – £4000
  • RESPITE Self-Funded Nursing Care: £2500 – £4000
  • RESPITE Self-Funded Nursing Dementia Care: £2500 – £4000

These prices are only a guideline, please contact Ashurst Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jomina Gilles (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (47)

Ashurst Park Care Home Reviews (68)

9.8

Ashurst Park Care Home has a Review Score of 9.8 (9.847) out of 10, based on 13 reviews in the last 2 years.
Over all time Ashurst Park Care Home has 68 reviews.

Overall Experience
  • 54
  • 12
  • 1
  • 1
  • 0
Date Published
  • 68
  • 4
  • 7
  • 13
  • 55
Reviewer Connection to Ashurst Park Care Home
  • 27
  • 15
  • 5
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 68, showing 41-60
Review from Anne P (Daughter of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Ashurst Park Care Home for end of life care.
From the first meeting with the Care Home Manager, who was warm, friendly, understanding and caring, we knew this was right for Mum.
The staff shared the same positive attitude and I couldn’t have asked for my dear mother’s care
to have been any better. Her time spent in the home was sadly short, but I know she was well cared for and the staff regularly talked to her to get to know her well before her sad departing.
Sincere thanks to all of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A V (Son of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seemed happy but preferred to be at home.
She enjoyed the musical events and all members of staff I met were very helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline H (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Ashurst Park are amazing. They treated dad with dignity and respect. They seemed genuinely interested in him as a person, not just an old man. They were understanding and patient. His family were always made to feel welcome and towards the end, we were treated so well, nothing was too much
trouble. It made things easier to hear when times were tough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth T (Wife of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent many months at Ashurst Park Care Home he was extremely well cared for. He needed a lot of attention as he was a 2 care person. This he received with cheerfulness from all members of staff. Members of staff and management were always very helpful. The home was well looked after very
clean and cheerful. IT has a lovely garden and is surrounded by beautiful trees and walks. The catering is extremely good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephanie (Daughter of Resident) published on 15 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visited six homes and discarded others which were not suitable for various reasons. I felt this one was the best for my Mother. I have not been disappointed in the last year. My Mother seems to have settled now and has built up good relationships with many of the carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice B M (Daughter of Resident) published on 15 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family find that Ashurst Park Care Home caters very well with all the needs of the residents. We have a great rapport with the Home Care manager and he supports and assists us to the best of his ability and in solving issues that arise with our mother's care.
Ashurst Park is a beautiful,
well-kept home and the care management and nursing staff are polite and very helpful. We would recommend Ashurst Park to other friends and families as and when they need to look for nursing homes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret C (Sister-in-law of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care provided ar Ashurst Park. Without exception, the staff were always kind and considerate to the family and most importantly my relative. Unfortunately, my relative died but her care at this time was excellent and enabled her to pass away peacefully.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sophie L (Daughter of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum recently passed away and the care she received during her last few weeks of life in particular were second to none. We, the family, were treated so kindly, we were made to feel very special and cared for. The staff were all so respectful, let us stay day and night, they cared for us as much as
Mum.


The care and support we received helped us so much through a very difficult time. We are all very grateful.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan M (Daughter of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team at Ashurst Park (every member of staff), are absolutely brilliant. Compassionate and caring and nothing is too much trouble for them, even if a situation arises they are calm and professional. I am so grateful to each and every one of them for their support to me and the excellent care
to my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Friend of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very warm welcome by staff on arrival. All staff very helpful and offered refreshments on arrival. Good care is being taken of my friend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Belinda P (Daughter of Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad's time at Ashurst Park was lovely. Staff were friendly and polite, we were always made welcome and it was like a family unit. Facilities were clean, bright and airy. A lovely care home in a beautiful rural place.


The staff worked hard to ensure that each and every resident was looked after.


You

will be missed Ashurst Park.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judy R (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough for their care and kindness not only to my mother but to the whole family. everything about Ashurst Park Care Home is really very very good. I wouldn't mind ending my days there because I know I would be well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul T (Son of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a great place to spend time, a wonderful peaceful countryside location. The staff are caring and friendly always have time for a chat with residents and family, even the gardeners!
The activities are thoughtful to meet the abilities of the residents.
Management is efficient, friendly and approachable
when problems arise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia S (Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very nice home and I am happy here.
I have a warm and comfortable room and a comfortable bed. All the staff are efficient and friendly. My family and friends can visit me at any time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan C (Nephew of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always seem very pleasant. Nice clean bedroom (spends most time in bed). Always warm. Lovely view of the garden (enjoys wildlife). Aunt is always happy and regards staff as friends rather than carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray S (Guardian of Resident) published on 16 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashurst Park Care Home has a warm friendly atmosphere, where you can call at any time and receive a friendly welcome by caring staff.


Nothing appears to be too much trouble.


We are always consulted in the first instance for any medical conditions and always involved in the decision-making process.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 10 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was only resident for a couple of months before she died but during this time the staff were wonderful, caring and compassionate. From the moment she arrived, they couldn't do enough to make her comfortable and feel at home.


The few concerns we had were discussed with the manager and resolved

to the best of his ability. The only concern I had that was not resolved was an apparent shortage of staff on a few occasions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Son of Resident) published on 12 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first visit, I was impressed by the friendliness and professionalism of the staff at Ashurst Park. We felt lucky that my mother, who was suffering from a life-ending medical condition, was offered a place at the home. She said that the lovely room in which she was placed and, later, that
the quality of care she received from the staff made her feel welcome and looked after.


With colleagues from the Hospice in the Weald, the staff kept mother pain free and comfortable. She was visited almost daily and I rang many times for news. We were always provided with up to date information and it was obvious that she was being cared for. Her room was bright and cheerful, She enjoyed the view and the sweet country-air from her windows.


When the end came management and staff came to offer sympathy and share memories of my mother’s time at Ashurst. Although there for few weeks only, it was clear that staff had come to know mother and felt some affection for her. Thank you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon J (Son of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother received end of life care here in July 2017.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate L (Daughter of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashurst Park Care Home is a wonderfully kind and caring nursing home. Great care and attention is paid to each and every resident is the residence. My mother is safe, well cared for and happy. The staff have alleviated any concerns we had prior to our mother's admittance and we believe Ashurst Park
Care Home and all the team go above and beyond to ensure that their residents are happy. Thank you to everyone for taking such wonderful and special care of mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Ashurst Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Ashurst Park Care Home is calculated as follows: ( (130 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 150 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashurst Park Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashurst Park Care Home to verify any information. View our terms and conditions. Ashurst Park Care Home has an Enhanced Service - more info.