Ashurst Park Care Home

Fordcombe Road, Fordcombe, Tunbridge Wells TN3 0RD
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9.8 67 Reviews
  • Ashurst Park Care Home, Tunbridge Wells
Ashurst Park cares for older people and is able to offer superb palliative care.

The home is situated in the Kent countryside, just five miles from Tunbridge Wells and is conveniently located for local amenities and public transport. In 2017 the home won several Tunbridge Wells in Bloom Awards for iths beautiful gardens and planting.

The care home is located on the edge of Fordcombe village and is surrounded by landscaped gardens. In 2016, Ashurst Park was completely renovated to create a charming and characterful place to live.

Bedrooms at Ashurst Park are single occupancy, though some are large enough for couples to share. A number of bedrooms have en-suite facilities and all have television and telephone points and are linked to a nurse call system.

Ashurst Park has several quiet lounges including one with a grand piano, while the home has several TV lounges for residents to use. They can also enjoy traditional home cooked food in separate dining areas, where they can socialise with others, while all meals are prepared on-site by chefs who are able to cater for all dietary requirements.

A qualified chiropodist and complementary therapies regularly visit the home, which also has its own salon, run by an experienced hair stylist.

An activities therapist provides a varied programme of activities. These are organised in close consultation with residents and relatives to ensure that there is always something for everyone to enjoy.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £2500 – £4000
  • Self-Funded Residential Dementia Care: £2500 – £4000
  • Self-Funded Nursing Care: £2500 – £4000
  • Self-Funded Nursing Dementia Care: £2500 – £4000
  • RESPITE Self-Funded Residential Care: £2500 – £4000
  • RESPITE Self-Funded Residential Dementia Care: £2500 – £4000
  • RESPITE Self-Funded Nursing Care: £2500 – £4000
  • RESPITE Self-Funded Nursing Dementia Care: £2500 – £4000

These prices are only a guideline, please contact Ashurst Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jomina Gilles (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (47)

Ashurst Park Care Home Reviews (67)

Total of 67, showing 61-67
9.8

Ashurst Park Care Home has a Review Score of 9.8 (9.801) out of 10, based on 12 reviews in the last 2 years. Over all time Ashurst Park Care Home has 67 reviews.

Overall Experience

  • 53
  • 12
  • 1
  • 1
  • 0

Date Published

67
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55

Review from Genevieve H (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was recently admitted to Ashurst Park Care Home and the level of care and support that we have experienced has been excellent. The staff have taken a lot of initiative to help my mother settle in well. The home is very clean and friendly and they cannot do enough to make you feel at home.
It has a happy and airy atmosphere and I enjoy my visits there. The home also organises lovely activities for the residents every week. In my opinion, this is an outstanding home where the quality of care is high and consistent.

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Review from Audrey C (Wife of Resident) published on 13 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the service and comfort - the staff are marvellous. I would, if necessary like to come here myself.

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Review from P J (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled down very well considering she was not keen on going into a home, but has come to terms over the last four months it was the only choice. This has been down to the excellent staff making her welcome and comfortable.

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Review from P H (Brother of Resident) published on 9 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff all seem very helpful and cheerful. Peter has been at Ashurst Park for a month and has settled in well. He likes the food and his appetite has increased. At his advanced years and immobile state, he does not enter into many activities. Visitors are always made welcome.

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Review from S M (Daughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Ashurst Park for respite care three times and has been well treated by the helpful and friendly staff. She now is being cared for full time there it was the first place I wanted her to go because I knew she would be safe and I wouldn't worry about her because she likes it so much
there.

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Review from W H (Daughter of Resident) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Ashurst Park for two weeks respite care. The place is light and airy with wide corridors of a central hub. The manager and staff could not have been more patient and understanding and did everything in their power to make mum feel welcome and part of the community.

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Review from Elizbeth B (Daughter of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was CHC Fast Tracked to Ashurst Park Care Home just 2 days before Christmas 2016. The staff worked amazingly over the next few days, to help my mother, who has dementia, breast cancer and now a secondary cancer settle as quickly as possible, in what was a very confusing time for her.
It was very stressful for the family, but I have nothing but praise for the way all the staff helped. They are so kind and caring, and the home and rooms are beautiful. I finally feel relaxed in the knowledge that hopefully, my mother will live her remaining time in a safe, caring and wonderful place. Thank You Ashurst Park!

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Ashurst Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Ashurst Park Care Home is calculated as follows: ( (112 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 136 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashurst Park Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Sep 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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