Barty House Nursing Home is a magnificent Georgian listed building, combined with modern, purpose-built accommodation to provide comfortable and homely residential nursing care in the pretty Kent village of Bearsted, just outside Maidstone. The home, surrounded by extensive gardens offers a high standard of care, delivered with empathy, compassion and dignity for all residents.
Barty House provides accommodation for 57 residents in a variety of types of room. The bright, spacious bedrooms in the stunning contemporary extension all have en-suite wetrooms, and many have direct access to the courtyard garden and lovely views of the stunning grounds. Rooms in the historic part of the building offer a range of sizes, all with the character you would expect from a Georgian building, and some with en-suite facilities. Their traditional windows overlook different aspects of the garden, offering captivating views at any time of year.
Nursing and care staff are on hand 24/7, supported by the dedicated teams of administration, activities, facilities and housekeeping. Every resident enjoys a daily personal room visit from one of the team, and the activities team makes sure there is a daily programme of interesting and varied things for you to do.
The communal areas, including the glass-fronted Willow Lounge which overlooks the Kent countryside, are designed to provide comfortable space to socialise with your guests or other residents. The dining room offers an exceptional dining experience.
Glorious grounds surround the house, from traditional and quintessentially English gardens to the front, to the wheelchair accessible courtyard garden at the centre of the new building. The summerhouse provides a delightful place to sit and enjoy the outdoors, and has doubled as Santa’s Grotto at Christmas. The gardens are inhabited by rabbits, many birds so there is always something to capture your attention!
Group: Canford Healthcare
Person in charge: Jacqueline Butler (Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 59 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Stroke
Admission Information: Ages 65+.
Single Rooms: 59
Rooms with ensuite WC: 44
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Barty House Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.3 (maximum of 10) for Barty House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 34 Reviews over all time. This Average Rating is also the rating value for Barty House Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.728 for Barty House Nursing Home is calculated as follows: ( (302 Excellents x 5) + (82 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 397 Ratings = 4.728
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.593 Points relating to the number of positive Reviews for Barty House Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 7 Reviews ÷ 11.8 Target = 0.593
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Barty House Nursing Home has a Review Score of 9.3 (9.321) from 34 Reviews
Review submitted from a Website Submission by Martin D (Son of Resident) on Wednesday 18 April 2018. Relates to April 2018.
My parents entered Barty House in August 2010. My family and I had spent some time researching various establishments in the Kent/Surrey/Sussex area and Barty House gave a good mix of care quality, convenient location and appropriate accommodation at a reasonable price. My father resided there for 5.5yrs and my mother for 7.5yrs, both of which are a testimony to good care. The nursing care has always been of a high standard and my parents were always treated with dignity, kindness and respect. The staff dealt with my mother's Multiple Sclerosis appropriately.
The home is clean and well-run in my opinion.
There are some aspects which could be improved. Potential users should be aware of the following:
1. Over the years, I have had to push for regular carer reviews: I believe this should be routine and proactively organised by the home.
2. Dealing with dementia.
3. Annual cost increases have been significantly above inflation.
4. Local shops are 1 mile away with poor wheelchair access.
How likely would you be to recommend Barty House Nursing Home? Likely
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Review submitted from a Postal Card by T C (Son of Resident) on Thursday 4 January 2018. Relates to December 2017.
From my 1st visit to the home I was impressed by the professional manner al the staff conducted themselves, clean crisp uniforms, caring and compassionate attitude, overall cleanliness of all areas and their organisation of their resident time to keep them active informed and amused.
With all my family we can only say a big thank you to them all for giving my mother the best care possible during the last 9 months of her life.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Michael T (Son-in-law of Resident) on Sunday 19 November 2017. Relates to November 2017.
I have recently retired from the NHS after 37 years as a paramedic and have visited many care/nursing homes. On entering Barty House it immediately gave off an aura of calm, friendly, and professional care. The staff are totally focused on delivering first-class care to both service users and their family relatives. The service users are happy and content, nothing is too much trouble, sadly our family member passed away only 5 weeks after admission to this facility. I cannot commend the staff enough, the end of life care was very special to both the service user and very upset family members. The room and facilities at Barty House are the best I have ever experienced, and full credit to the nursing staff, managers, reception, catering and every other staff who make Barty House a very special place. Thank you so much for all you did for our family member.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Anne R (Daughter of Resident) on Thursday 3 August 2017. Relates to June 2017.
I cannot praise highly enough the wonderful care given to my father for the final few months of his life. The decision to find a nursing home for dad when it was no longer possible to care for him at home was not an easy one to make, but from the very first contact with Barty House, the staff put our minds at rest that he would be receiving the very best care and attention.
Nothing was too much trouble for the staff and they always had a smile and a kind word for dad and us when we visited. When the end came, they treated dad with dignity and respect and were so kind to us at such a painful time. Not for one minute have we regretted the decision we made for dad to live out his final months at Barty House - it was a wonderful and humbling experience to witness the care and dedication of the wonderful staff. We will always remember you and will be forever grateful.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by L D (Daughter of Resident) on Tuesday 25 July 2017. Relates to July 2017.
My mother spent the last month of her life at Barty House Nursing Home. My sister and I cannot commend the staff highly enough, they always had time for mum and were sensitive and thoughtful to the visiting family.
We are so grateful you made her short stay comfortable as possible. The staff go the extra distance and when our mother was too ill to attend "The Mad Hatters Tea Party" downstairs in the lounge, the costumed nursing staff went to her for a photo call we will treasure the picture forever!
Thank you to everyone at Barty House
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Margaret B (Daughter of Resident) on Wednesday 31 May 2017. Relates to May 2017.
My father received the very best care at Barty House. The staff are fabulous and can always find time to answer your queries, they are unfailingly professional, friendly and kind. My father enjoyed the activities and was encouraged to join in. The surroundings and grounds are lovely and make you feel as if you are visiting a country house rather than a care home.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Website Submission by James G (Son of Resident) on Friday 26 May 2017. Relates to May 2017.
My father was a resident at Barty House during the last couple of years of his life, until his death this week.
The care staff at Barty House were exceptional and cared for my dad very well, with kindness, respect and infinite patience.
I never heard a cross word or nasty comment from them, even when dealing with other residents, not just my dad.
My siblings and I often met the same carers when we visited my dad and they were always accommodating and friendly. Barty seemed to use few agency staff which is always a good sign. They had an excellent range of afternoon activities, lead by a dedicated and very friendly activities team.
The facilities in the care home were always of a high standard and kept very clean.
I would have no hesitation in recommending Barty House as an excellent care home.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Emma P (Granddaughter of Resident) on Wednesday 12 April 2017. Relates to April 2017.
Thank you for the wonderful you have given my Nana. I have never seen her looking so well and so happy. Every time I go to visit, I am pleased to see staff and other residents chatting to her, and hear about her weekly bingo which was something she used to love but couldn't get to at home. I never thought she would turn out to be such a social butterfly, and working in healthcare myself, it is lovely to know that I can trust the home to look after her when I live so far away.
The food smells wonderful, and staff have been wonderfully accommodating of her likes and dislikes, as well as her freedom to make her own choices. Thank you so much!
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Jayne B (Private Carer of Resident) on Thursday 2 March 2017. Relates to January 2017.
We are in the care industry and the care that my client received was fantastic. So welcoming, approachable, caring and so compassionate at the end of her life. The care she received was out of this world. This is all down to the home managers who were always there for us. I still like to visit the home and just pop in for a chat.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Stephen K (Son of Resident) on Thursday 2 March 2017. Relates to January 2017.
From the first meeting with a lady, it was clear that the care and attention paid to the residents was paramount with management and practising what was preached. During dads stay we experienced fantastic levels of care matched with emotions towards the residents which was so helpful to all relatives.
In particular, we would praise the staff under the watchful eye of the manager who were great with dad and us making it easy also to spend those last vital days continually with dad.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Alice May S (Resident) on Tuesday 14 February 2017. Relates to January 2017.
Barty House is a well run, comfortable, safe nursing home. It is well staffed by a dedicated caring team who clearly love working here. Arriving for my post-operative stay, following a hip operation, I was welcomed into the family. I have thoroughly enjoyed my time here and have felt well cared for and loved. If in need of nursing help again, Barty House is definitely my first choice.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Jean A (Wife of Resident) on Friday 20 January 2017. Relates to January 2017.
My husband was in Barty House for 4 months and the care was amazing, the food was very good and the room was very comfortable. They were so kind to me as well, they became like a family. He died in November and I can only say thank you to everyone.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Anne S (Daughter of Resident) on Tuesday 13 September 2016. Relates to August 2016.
My mother had a fall when she came to stay, aged 90. I needed to get her into a home urgently to recuperate and the staff at Barty House could not have been more organised or accommodating. She receives excellent care. They nursed and enabled her until she was fit enough to return home in just two weeks. Their emphasis on building confidence both physically and mentally is excellent and every member of staff was positive and caring throughout her stay. The management set very high standards of care and lead by example. I have never experienced such a good care home and I would recommend it to anyone. Thank you "Barty".
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sue (Daughter of Resident) on Wednesday 17 August 2016. Relates to August 2016.
My mother was treated with great care, love, and dignity in the last stages of her life. My family and I have nothing but admiration for all the staff at Barty.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Barbara S (Resident) on Monday 15 August 2016. Relates to July 2016.
In for respite and recuperation after a hip replacement, so I didn't really need much assistance, only with compression stockings and the creaming of my legs. Help needed getting in and out of bed, needed a better and more solid mattress as it sank below the wooden side bars when you sat on it.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Mary M (Daughter of Resident) on Thursday 4 August 2016. Relates to July 2016.
My mother was given a very warm welcome on her arrival in August 2013. A very professional, attentive and caring service was provided to mum throughout her stay, she greatly valued the friendship and camaraderie of the nursing staff, whom she saw each day and formed close bonds with.
The nursing staff stayed with her in the closing hours and minutes of her life, and we are grateful to all of the nurses for being there with her, knowing she was not alone when she passed. Our sincere thanks.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Violet R (Resident) on Friday 29 July 2016. Relates to July 2016.
Have enjoyed my stay. The facilities have been excellent. The staff have been wonderful with no praise high enough. Food slightly disappointing in the evenings. I would certainly recommend.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Gay H (Resident) on Friday 22 July 2016. Relates to July 2016.
Have been very well looked after by all the friendly staff - nothing is too much trouble for them. I found the food a little heavy but if I asked I could have something different.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Mary S (Resident) on Wednesday 13 July 2016. Relates to July 2016.
It has been very nice, comfortable. Could not have wished for better had I been in a hotel.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by John W (Son of Resident) on Thursday 30 June 2016. Relates to February 2016.
My mother was brought here in February 2016. She was in a very bad condition, suffering from cancer/kidney failure and heart valve failure. Since then her heart has improved vastly with the care and attention to detail that she has received. All the staff have very open and friendly way and give help to any resident who ask, whether they be sister, nurse, secretary or administrator, they are all very willing to help all residents at all times. Well done and thank you all.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Betty W (Resident) on Tuesday 28 June 2016. Relates to June 2016.
Arriving at Barty House on the 28th May 2016 I was made to feel warmly welcome. My friend left me and went home. The staff helped me to settle in and put my clothes away. The room is clean, airy and the view is splendid. A longer telephone lead would have been more convenient. A key for the safety drawer would have been useful could not be found.
How likely would you be to recommend Barty House Nursing Home? Likely
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Review submitted from a Postal Card by James K (Son of Resident) on Tuesday 28 June 2016. Relates to June 2016.
Barty House is exceptional in the way the residents are cared for, looked after and treated with dignity and respect. Carers are loving and spend quality time with residents. They all have a difficult job but carry out their duties with a professional approach. from the first time you enter Barty House as a relative you are treated by all staff with a genuine smile and greeting. It is a difficult time for residents yet the facilities and daily activities are so well organised, makes everyone happy. An excellent team from everyone.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Francesca E (Daughter of Resident) on Wednesday 15 June 2016. Relates to June 2016.
Barty House has a warm and friendly feel and the staff are always helpful. It's nice that I can bring my dog in to see my mother as she really enjoys seeing her.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Caroline G (Daughter of Resident) on Tuesday 14 June 2016. Relates to June 2016.
Our mother benefited from the caring environment delivered by the lovely staff at Barty House during the last 2 and a half years of her life. The surroundings, standard of care, facilities and environment of this care home are of a good standard all round and any criticisms/concerns were quickly addressed. We would recommend Barty House for quality nursing care.
How likely would you be to recommend Barty House Nursing Home? Likely
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Review submitted from a Postal Card by Eunice T (Wife of Resident) on Tuesday 14 June 2016. Relates to June 2016.
My husband has been in Barty House for 4 years after a very debilitating stroke, unable to communicate, and has been cared for with extreme care and dignity. I cannot praise the staff in all areas highly enough. Barty House is a happy place, always buzzing with activities and laughter.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by David S (Son of Resident) on Monday 6 June 2016. Relates to May 2016.
The genuine care and attention that my mother received from every single member of staff was exceptional. Barty House was, without doubt, the best decision we could have possibly made.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Clive B (Son of Resident) on Wednesday 25 May 2016. Relates to May 2016.
Mum was in the home for 2 weeks on respite care after a frozen shoulder prevented her living at home. She is 90 years. The home was excellent as was the service. However, this was expected due to the very high weekly cost - nearly £1600/week. The staff were very helpful and allowed mum to be as independent as possible. Food was very good with plenty of choice.
How likely would you be to recommend Barty House Nursing Home? Likely
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Review submitted from a Postal Card by Andrew C (Son of Resident) on Tuesday 24 May 2016. Relates to May 2016.
The staff at Barty House Nursing Home were all wonderful. The care and attention they showed towards my mum was second to none and they made her final days as comfortable and peaceful as possible. My mum was really pleased she chose Barty House and we would certainly recommend it to people.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by E C (Daughter of Resident) on Tuesday 9 February 2016. Relates to January 2016.
My mum became a resident at Barty House in November 2015 for end of life care. She passed away on 20/1/16 with the fantastic care of all the nursery staff. The staff from day one fulfilled all her wishes and treated her with the dignity and privacy that was befitting my mum and as a family we cannot praise or thank them enough.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Dennis M (Son-in-law of Resident) on Sunday 7 February 2016. Relates to January 2016.
My mum was only in Barty for seven weeks respite but it was like checking into a five star hotel! I found it to be light, airy and toasty warm. The staff were first class. Always smiling, always helpful, treating the residents with much dignity. Mum loved them, she thoroughly enjoyed the daily activities and judging by the weight she put on she loved the food. Mum really enjoyed her stay here and if I were a millionaire I would have loved her to stay forever. I would highly recommend Barty House.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sheila L (Wife of Resident) on Thursday 28 January 2016. Relates to January 2016.
My husband has been a resident since October 2014. He is well looked after by all the staff and is very happy. The carers are all very friendly and caring. If there is a problem the manager and her staff are usually able to sort it out. The food is excellent, the home is very clean and the laundry is very efficient.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by P B (Resident) on Tuesday 12 January 2016. Relates to January 2016.
Two weeks spent at Barty House following major surgery for bowel cancer. My husband spent his last 2 weeks there in October 2012. Cannot praise it too highly. The nurses and staff were always helpful, kind and in good spirits. The amentities and rooms cannot be faulted. Should I need a nursing home in the future please let it be Barty House. Residents always looked cared for and rooms tidy and clean.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Katherine M (Daughter of Resident) on Thursday 29 October 2015. Relates to October 2015.
Provided excellent respite care for my mother. I was apprehensive about her going into a home but she settled in very quickly and felt safe and happy to be there. The staff were caring and friendly and the food excellent. I shall certainly use them for respite again and long term if necessary.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Jennifer W (Daughter of Resident) on Thursday 22 October 2015. Relates to October 2015.
My father spent a week respite care at Barty House after leaving hospital. His experience was a wonderful one. Happy, kind, caring staff, wonderful food. Excellent facilities, fun-loving entertainment team and a warm and comfortable environment. His every need was met with kindness and in a very prompt way. My thanks go to the whole team, management and staff alike.
How likely would you be to recommend Barty House Nursing Home? Extremely Likely
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April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Barty House Nursing Home