Barty House Nursing Home

Roundwell, Bearsted, Maidstone ME14 4HN
Review Us
9.7 118 Reviews
  • Barty House Nursing Home, Maidstone
Barty House Nursing Home offers first-rate nursing care in Bearsted, Kent.

Accommodated in an impressive Georgian listed building, combined with modern, purpose-built facilities and surrounded by extensive gardens, the home offers a high standard of care for up to 59 residents, delivered with empathy, compassion and dignity. The bright, spacious bedrooms in the contemporary extension have ensuite wetrooms and many enjoy direct access to the courtyard garden and views over the grounds.

The characterful rooms in the older part of the building come in various sizes, and some also have ensuite facilities. Their traditional windows overlook different aspects of the garden, offering captivating views at any time of year.

Nursing and care staff are on hand 24/7, supported by the dedicated administration, facilities and housekeeping teams, while the activities staff provide a daily programme of interesting and varied activities.

The communal areas, including the glass-fronted Willow Lounge which overlooks the Kent countryside, are designed to provide comfortable spaces to socialise with guests or other residents.

The grounds surrounding the house include traditional English gardens at the front and a wheelchair-accessible courtyard area at the centre of the new building. The gardens are inhabited by rabbits and many types of birds, so there is always something interesting to look at!

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1795
  • Self-Funded Nursing Care: from £1795
  • RESPITE Self-Funded Residential Care: from £1795
  • RESPITE Self-Funded Nursing Care: from £1795

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Barty House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • David Willis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (39)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking.

Barty House Nursing Home Reviews (118)

Total of 118, showing 41-60
9.7

Barty House Nursing Home has a Review Score of 9.7 (9.685) out of 10, based on 30 reviews in the last 2 years. Over all time Barty House Nursing Home has 118 reviews.

Overall Experience

  • 95
  • 19
  • 0
  • 2
  • 2

Date Published

118
9
18
30
88
Overall Experience  Overall Experience 1.0 out of 5

My husband went to Barty House from the hospice, he was as well as he possibly could be at the time but he did not receive the care that was expected. He only had 7+2 parts of a day. In that time he had very little care and felt isolated. His first day he never got a drink after breakfast until 3.15.
I did ask at 12.30 if he would be getting a drink. Water jug empty on 3 occasions. Took all 3 blankets away, left 3 windows open all night. Then he was not given some of his medication, leaving him feeling ill. He rang buzzer, no help so he passed out. He had a visitor pop in to see him at 8pm, finding him unconscious rang again for help. It was 8.25 before help came. Then the day before he died he was feeling well and at 4.30 he was sitting up eating an ice cream then at 5.15 he was not answering his phone. We tried 4 times. The home phoned at 8.30 saying he was having a reaction to the morphine. When we got there he was barley conscious but managed to say his very last words. Take me home.

Reply from David Willis, Home Manager at Barty House Nursing Home

Dear Pauline, having spoken with you in detail beforehand about these issues, I am sorry that you still have concerns. As you know, your husband came to us from the hospice for end-of-life care. Our electronic records show he was regularly attended to, his buzzer answered and his water jugs continually refilled. Due to the heatwave staff took actions to keep the room cool for his comfort. His medication was prescribed by the doctor when needed, rather than on a regular basis. When his visitor arrived at 8pm, he was deeply asleep, not unconscious. On his final day, he received his medication and did not experience any negative reactions to it. He was at the end stage of his illness and we are truly very sorry for your loss. If you wish to raise a complaint, you can write directly to me and your issues will be investigated thoroughly. You can also contact our quality team in confidence via 07810 487150 or quality@canfordhealthcare.co.uk.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister and I spent time choosing the right home for dad and Barty House stood out from the rest. The understanding and acceptance of dad as a person and his likes and dislikes were established early on and taken on board. It took time for him to settle and any difficulties were dealt with quickly
and the care he received was very good considering covid restraints and staff absence. He settled well and liked the home, especially the humour and caring attitude of the staff. As his health deteriorated the staff acted in a prompt and professional way to support dad. Having access to his notes was really helpful in order to keep up to date with his progress when covid restrictions were in place. The staff at the home were very supportive to my sister and myself as dad reached the end of his life and dealt with every aspect of his and our care sensitively. Thank you all at Barty House as a senior nurse myself I would highly recommend this home.

Reply from David Willis, Registered Manager at Barty House Nursing Home

Hello Elizabeth,
Thank you so much for the lovely review. Your dad was very much a part of our family at Barty, as were yourself and your sister! I will pass on the comments to all involved in your dads care. Please feel welcome to pop in and say hello whenever you are in the area.
Dave Willis

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mum moved in at the end of November 2021. Unfortunately, she is mostly bedbound and unable to participate in the majority of the many varied daily activities on offer. However, the staff frequently chat with her and she has a television in her room. They do a great job ensuring she is kept comfortable
and pay close attention to her physical health. The staff are very polite and always helpful however due to workloads they sometimes forget to follow up requests but a gentle reminder usually resolves the issue. The food is freshly prepared on-site and of a good standard, mum enjoys most of the selection available and I believe this has significantly helped her recovery. My relatives and I are happy to recommend this home.

Reply from David Willis, Registered Manager at Barty House Nursing Home

Dear Colin, thank you for your kind feedback, and for working with our team to ensure that your mum receives the best possible care and support. We’re so happy to have you both as part of our Barty House family. I will pass on your comments to the team, who will be very happy to receive them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mother has now been at Barty House for 3-months. She has settled in really well and particularly enjoys the activities at the home that are arranged every afternoon.
The food is very good and my mother's appetite has improved.
The Care staff are kind friendly and the care given to my mother is
of a good standard.
When visiting Staff are welcoming and make time to update the family. They are especially supportive to my 92-year-old Dad who visits my mother 4-5 times a week.
It is reassuring to our family that she calls Barty House “home” she speaks fondly of the staff and is grateful for all they do for her

Reply from David Willis, Registered Manager at Barty House Nursing Home

Dear Julie, thank you for your kind feedback, and for working with our team to ensure that your mum receives the best possible care and support. We’re so happy to have you both as part of our Barty House family. I will pass on your comments to the team, who will be very happy to receive them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident of Barty House, as I live in Spain I find the staff excellent, on a daily basis, they never fail to help my mum be in contact with me via Facetime. Visiting my mum I found all the staff great, nothing was too much trouble, even the activity staff were brilliant entertaining the
residents with a varied activity daily, which me and my mum thoroughly enjoyed. Everyone was kind and very caring, I cannot fault this care home or the staff, Many Thanks.

Reply from David Willis, Registered Manager at Barty House Nursing Home

Dear Carole, thank you for your kind feedback, and for working with our team to ensure that your mum receives the best possible care and support. We’re so happy to have you both as part of our Barty family. I will pass on your comments to the team, who will be very happy to receive them.


David

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Barty House. The care my late Mother received was outstanding. All members of staff were so kind and caring towards my Mum. My Mum would always say how lovely the carers were to her and as a family that made us so happy. Such a lovely place and I will miss every single member
of staff.

Reply from David Willis, Registered Manager at Barty House Nursing Home

Dear Debbie
Thank you so much for your heartfelt feedback and comments, which mean such a lot to the team. We are very grateful that you chose our home for your mothers care. She was such a lovely person and it was our pleasure to welcome her to our family and look after her. As you can imagine, we miss your mum very much, we will also miss all the family. We do hope that you will visit us at the home in the future.
Please accept, once again, our condolences on your loss.


David and the team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Dad became a resident at Barty House Nursing Home in late July and sadly passed away in early September.
During that time he was looked after and nursed with care, kindness and respect. He made new friends and spent happy times with other residents on the lovely veranda overlooking the garden. The
team at Barty House made us welcome, never treated us as an inconvenience, and did all they could to make daily visits a success.
At the end he was treated with dignity and we were offered every kindness. We could not have asked for more.

Reply from David Willis, Registered Manager at Barty House Nursing Home

Thank you so much for your kind comments, although your dad was only with us a short time, he was a much-loved member of the Barty family. He will be greatly missed, not just by staff but by all the friends he made here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The home is bright, airy and clean. Have found the staff to be very approachable, friendly and helpful and the care of the residents is excellent, with lots of interaction and activities. Feedback is very good and any concerns or queries are dealt with promptly.

Reply from David Willis, Registered Manager at Barty House Nursing Home

Many thanks for your very kind comments. We constantly strive to provide care of the highest quality.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My dad moved in at the end of March. The majority of staff are very friendly and go out their way to do anything they can for my dad and for his family. There are lots of activities that residents are encouraged to join in. So far we are very happy with the experienced dad has had. Thank you to all
staff for everything you do.

Reply from Donna Barks, Deputy manager at Barty House Nursing Home

I know our activities team really try to encourage your dad to join in with them, he often just enjoys chatting with them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The staff and team, including management, nurses, carers, admin, activities, laundry and catering have all gone out of their way to help dad settle into Barty House Nursing home. It has been a difficult year for him and they have shown nothing but kindness towards him. There is a lovely conservatory
for him to sit in if he chooses and activities every afternoon for him to join in. Would recommend.

Reply from Donna Barks, Deputy manager at Barty House Nursing Home

Nicola, Your dad is such a lovely man to care for, he has had an unsettling year so far but with the care and love from the staff we try and lift his mood.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Significant reduction in quality of care over the last two years. Staff seem unhappy and unmotivated, too reactive in terms of care and support instead of proactive. My father is now bed-bound and covered in pressure sores and additional complications that did not exist before his stay. Currently exploring
moving him to a safer environment.

Reply from David Willis, Registered Manager at Barty House Nursing Home

We are very sorry to hear that you are unhappy with your father’s care and that you intend to move him elsewhere. Over the last three years since he has been with us, your father has, in fact, received very thorough and attentive care from our staff, supported by a multi-disciplinary healthcare team, including the hospital-to-home nurse, the tissue viability nurses and the GP practice. Everyone has tried to do their very best to care for him under difficult circumstances in which we have to respect your father’s wishes. However, we would like to wish you, your father and your family all the very best for the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Barty House from October 2020 until February 2021. The care she received was amazing; I couldn't have asked for more. The staff at Barty House became like a second family to me and Mum and supported us very well through a very difficult time. The home is spotlessly clean, warm
and friendly with lovely outdoor facilities. I would definitely recommend.

Reply from David Willis, Registered Manager at Barty House Nursing Home

I am so pleased that you feel that your mothers short time with us was a positive experience. Your mum will always be fondly remembered by all the staff as one of our Barty Family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum was moved from our local hospice to Barty House Nursing Home as she no longer felt safe at home, even with carers. All the staff at Barty House treated her with respect, dignity and compassion. Despite her health declining she developed a new lease of life, enjoyed the social interactions (despite
COVID!) and was well cared for. Although visiting was sometimes restricted, myself and my sisters felt comfortable that Mum was safe and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My cousin was in Barty House for over 3 years until she passed away in January this year. She settled in quickly and her care from everyone there was wonderful. We regularly went in to see her and she was always happy. Her health improved so much that she was able to enjoy the last years of her life.
We are so grateful for everything that was done for her during this time.

Reply from Donna Barks, Deputy Manager at Barty House Nursing Home

Thank you for a great review, it was a joy to look after your cousin. She brightened all our days with her smile and chit chat.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have not been able to answer some of the ratings as I have no experience of them.
I would like to thank everybody for the help and kindness afforded to my aunty. Everybody was very helpful and assisted my aunt in all her needs. Excellent.
Her room was always clean and the staff always answered our
questions and assisted where they could. Top-notch!

Reply from Gabriele Jerome, Home Manager at Barty House Nursing Home

Dear Roger, thank you for your kind words which are very much appreciated. We all miss your aunt – staff felt very warmly towards her and we were all sad when she passed away. Please accept our sincere condolences and our very best wishes to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The kindness towards my mum by all members of staff was above and beyond my expectations, she was well looked after and treated with great respect. Everything that could be done to help her through a difficult part of her life was done to make sure she was comfortable and happy. I would be happy to
stay there if I could book a room now I would.

Reply from Gabriele Jerome, Registered Manager at Barty House Nursing Home

Thank you so much J J for the lovely review of Barty House Nursing Home, we were privileged to look after Mum and she will be so missed by everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our lovely Dad came to Barty House in June from hospital and was intending to get his strength up so that he could visit his wife who he hadn't seen for 9 months in the Dementia Care home opposite. Sadly this never happened, he passed away peacefully four weeks ago. We cannot thank the lovely staff
enough for the care, kindness and support shown to Dad and to us. Nothing was too much trouble, all questions were answered, we were encouraged to be with Dad during his last week. It was heartwarming to speak to staff at a time that was very difficult for us and they always had time for us. Dad was cared for with dignity and kindness right until his end, thank you all so very much.

Reply from Gabriele Jerome, Home Manager at Barty House Nursing Home

Thank you so much for your kind review. We are so pleased that you feel satisfied with our care and support of both your father and your family at this difficult time for all of you. We feel privileged to have known your father. He was only with us for a short time but he is certainly missed by our staff who enjoyed looking after him. Please accept our condolences for your sad loss and our best wishes to you all for the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Barty House from hospital as she was too unwell to go home. On arriving there, I can't fault the care mum received. The staff were so friendly and the care mum received was excellent. We wish she had more time with them as she was starting to settle and was looking forward to
lockdown lifting so we could get in to see her. Unfortunately, it wasn't to be, as mum passed away. But in the short time she was there she was made to feel part of their family and we will be eternally grateful to them for making her last few days happy ones. A massive thank you to you all.

Reply from Gabriele Jerome, Registered Manager at Barty House Nursing Home

Thank you for the lovely review, we greatly appreciate it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My nan went into hospital the beginning of Dec 19 after becoming very poorly due to cancer. She moved into Barty House on the 19th of Dec 19. We couldn’t have chosen my nan a more friendly, homely, caring nursing home. We were allowed to come the day before she was due to move in so we could make her
room feel like her very own home. From the very start, my nan loved every minute that she spent here. She would always praise all the nurses and staff on how caring and amazing each and every one of them were. My nan wasn’t just a patient to them she was a friend and when we couldn’t be there the nurses were like another family to her and always kept us up to date. My nan sadly passed away during the lockdown so it made it so much harder for us but the nursing home dealt with it amazingly and phoned us when my nan had turned for the worst so was able to be with her for her last few moments. Thank you for making our Nans last few memories memorable and happy. Enjoy the coffee machine and gifts!

Reply from Gabriele Jerome, Registered Manager at Barty House Nursing Home

Thank you so much for your kind review, we really appreciate your feedback

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mother spent the final four months of her life at Barty House. She had spent 5 years alone after my father passed away. Those four months were great for mum; the care, support and activities made such a difference. She was not lonely, the staff were so kind and lovely. The activities varied, outings
were arranged which mum went on about 4 or 5 possibly more. Barty House has an in-house chef providing home-cooked food of a good standard. I cannot fault this care home and would recommend them as a safe and caring establishment.

Reply from Gabriele Jerome, Registered Manager at Barty House Nursing Home

Thank you very much for your kind words, very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for Barty House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for Barty House Nursing Home is calculated as follows: ( (257 Excellents x 5) + (60 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 337 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barty House Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2025

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (17)

Loading...

Meet the Team (1)

David

David Willis

Job Title: Registered Manager

Joined: 2021

David has many years experience in the field of older peoples' care. He is passionate about providing a service that fully meets all the physical and emotional needs of the residents at Barty House.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barty House Nursing Home to verify any information. View our terms and conditions. Barty House Nursing Home has an Enhanced Service - more info.