Broad Oak Manor Care Home

The biggest assets are the staff who are very attentive, treating residents with dignity, care and respect and they keep residents safe. Staff always made us feel welcome and we’d recommend Broad Oak to anyone. Our loved one eventually passed away from his terminal illness and we’ve missed seeing the staff since but we hope to see them at one of their barbeque days later this year.

My husband's dementia had deteriorated so the management helped to find a home more appropriate.

of accommodation for my mother who required residential convalescent care rather than full-on nursing care but my impression is that the staff have too much work to do dealing with patients in far worse health than my mother, and to that extent I accept that this was the wrong type of accommodation for my mother who required residential convalescent care rather than full-on nursing care.

Broad Oak Manor is a haven of peace, calm and respect for its residents. It is beautifully situated with lovely gardens and three lounges. The resident's rooms are clean, well maintained and easily accessible. The homes main attribute, however, is its staff who without exception are caring, loving and attentive of all their residents. The care they give each of them is outstanding. All of these factors were in evidence during my mother's last days at the home. The nursing staff could not have been more sympathetic and understanding. Thank you to all at Broad Oak Manor.

The care home staff were kind and helpful. My mother was well cared for and comfortable in her surroundings.

The standard of cleanliness together with the attentive and caring nature of all members of staff is exemplary. I am very pleased that my husband and I chose Broad Oak Manor as we have every confidence that my father is receiving excellent care and attention. I would not hesitate to recommend the home.

The rooms are nice and so are the staff. There are many activities if you want to participate and they check on my mother regularly.

Nurses are excellent so are most of the carers. Food does not always look appetising and the ensuite is too small to be usable. Carers not always available to answer calls quickly and sometimes there is a shortage of staff.

The care she received was first class - the gentle, caring staff made her final days as comfortable as possible.

Pleased with the care and the amazing staff. The food could be better as the chef needs to have more responsibility over what is cooked. Residents find it difficult to find available staff to return them to their rooms when desired, this can be frustrating.

A lovely home, cosy, clean and very friendly. I would recommend this home to anyone.

The management and staff showed compassion, love and care for the period of time she was a resident and treated her with dignity. Many of the staff made their time available throughout the day and night to keep her company when we wouldn't be there which we know she appreciated and made a difference to her quality of life.

He is treated with respect and love by ALL the staff. They were are also very supportive to the family. Broad Oak has a happy feeling to it. Living so far a way I never worry about my Fathers care.

My father entered Broad Oak Manor in Dec 2014. My opinion of it has been nothing other that superb. My father has improve beyond my dreams and is confident and relaxed. The staff are all exceptional.