Very happy with how loved and cared for, my nan is here.A C(Granddaughter of Resident/Service User)
it gives me peace of mind that she is being cared for properly.J H(Resident / Service User)
Couldn't wish for my brother to be in a better care home.S M(Sister of Resident/Service User)
Very happy with how loved and cared for, my nan is here.A C(Granddaughter of Resident/Service User)
it gives me peace of mind that she is being cared for properly.J H(Resident / Service User)
Couldn't wish for my brother to be in a better care home.S M(Sister of Resident/Service User)
Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years. It's not far from the busy M25 and A2.
There are lots of places where residents can seek out company or enjoy a little quiet time, with the home having a...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.
***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***
Please contact us for more information.
The price(s) shown are provided by the care home. Contact Broad Oak Manor Care Home for full pricing details and T&Cs.
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Broad Oak Manor Care Home has a Review Score of 9.5 (9.457) out of 10, based on 9 reviews in the last 2 years.
Over all time Broad Oak Manor Care Home has 74 reviews.
My father was only in Broad Oak Manor for 4 1/2 weeks and the care was outstanding. He went there for end of life care and all of the staff looked after him just like they would one of their own family members. We were made to feel welcome and when we visited daily it felt like Dad's second home.
Thank you for your kind words. We are very saddened about your fathers passing. Please let us know if there is anything else we can do to help you or your family.
Overall the care at Broad Oak is outstanding. Staff friendly and still professional. Food attractively presented and good variety. Home always looks and is clean. Gardens well kept.
Thank you for your feedback. We really appreciate the kind words.
My mother has settled well into Broad Oak. The care she receives is very good. She has a lovely bedroom and the surroundings/grounds are beautiful. The family are very pleased with Broad Oak and happy we moved our mother there. The reception/living rooms are excellent, very spacious, clean and tidy.
Thank you for such lovely feedback. We are very glad to hear your mother settled in well. Please let us know if there is anything else we can do to make her more comfortable.
I was delighted to see the quality, decor and care in the new care home my aunt had been moved to. I visit her as regularly as I can when I am in the area. I live nearly 500 miles away and I was very impressed and thank you dearly for taking her into your care. God bless.
Thank you for taking the time to leave such lovely feedback. It is always a delight to hear from family members feeling like their loved one is cared for and looked after.
Look forward to our meals.
Thank you for your comments, we are very happy to hear you are enjoying yourself while in our care.
I am about to transfer to a physio unit and will miss not only the room but most of all the staff, who are incredibly warm and responsive.
Thank you for your feedback. There is always something we can improve so we really appreciate you taking the time to leave your comments.
I was very pleased that my husband had very caring staff to care for him on Broad Oak Manor. I found the staff had acted professionally, understanding and compassionate and tolerant with my husband's needs. I hope that my husband hasn't been much of a headache to them. I'm very grateful to all the staff, also Broad Oak Manor is a very ideal place in a nice setting in the community.
Thank you for your praise, Marilou.
Mum was admitted to Broad Oak Manor Care Home in October 2017. After all the horror stories about care homes we were naturally concerned about her care and treatment but we had had two unsolicited recommendations from a friend and a doctor so we entrusted her to their care. We were not disappointed, she was treated kindly and professionally and with dignity throughout her stay and her end of life care and support for her family were second to none.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Thank you for trusting Broad Oak Manor with your mother's care.
The care provided was exemplary, the staff were very sympathetic and considerate to both our mother and to us. They treated Mum with compassion even in the most distressing situations as she was bedridden. Their many kindnesses made her stay comfortable and contented. We were informed of the changes in mother's health and the staff looked after her in her last hours with dignity and respect.
Thank you for your review of Broad Oak Manor Care Home. We're pleased to hear that your mother was treated with kindness and compassion, and are sorry to hear about your loss. We will share your comments with the home manager. Our deepest sympathies, the Bupa Customer Care Team
Where to staff and support facilities allowed for much improvement in my recovery from surgery and future recovery of my condition.
Thank you for your review of Broad Oak Manor Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding how the support and facilities helped you recover postoperatively. We will share your comments with the home's manager. The Bupa Customer Care Team.
For the first twelve months, I didn't think that I would settle down because I had given my home up and it was a huge change. After the twelve months, I realised I was actually quite happy here.
Thank you for your review. Your comments are extremely important to us and our residents' health and wellbeing is our absolute priority. We are pleased to hear that you have settled in and feeling happier in the home. However, we will discuss your feedback with the home's manager to continually improve their service. The Bupa Customer Care Team.
I love this place, marvelous and excellent care.
Thank you for such an excellent review, we are pleased to hear about your positive experience and value your feedback of our home and will share your comments with the Broad Oak Manor management team. Bupa Customer Care Team.
I am very happy and get looked after well. Staff are good and I am content here.
We're very pleased to hear that you are enjoying your stay at the care home, we will share your comments with the manager. Bupa Customer Care Team.
Consistent, considerate and affectionate care to a, largely, unresponsive, elderly lady.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
I find the home very friendly, kind and caring. Always treated with care and respect and dignity. Made to feel at home by everyone at Broad Oak Manor. I am able to go out with my friends and family and I don't feel like I am missing out.
I'm really happy to hear you're enjoying life a the homes as well as quality time with friends and family. Thank you for sharing this.
Well looked after - warm - well fed - friendly atmosphere - I feel safe. My children know I am safe and it gives them peace of mind.
I'm really glad to hear you feel comfortable and safe in our home. Thank you so much for your review.
My mother stayed here for palliative care. Whilst she sadly only stayed here for 1 month, during her stay the staff did everything in their power to make it enjoyable, comfortable and homely. It was a clean and well maintained environment. She was treated with the greatest respect and care. The nurses, carers, maintenance and catering staff were professional, friendly, compassionate and genuinely took an interest in the welfare and lives of the residents. They kept us informed of the changes in my mother's health and in her last hours provided both her and our family, with all the support we needed. They handled the situation with dignity and respect.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I hope that in time when you look back on the short time that your mother spent with us it gives you comfort knowing that she was well cared for.
A good time was had by all. A big thank you to to the ladies that organised it and all the staff that helped too.
Thank you for your review. I'm so glad to hear that a good time was had by all and I hope that you enjoy things that are on offer this year.
Personally speaking, I have found all members of staff to be friendly, helpful and dedicated. The home is always inviting, clean and tidy. The room my mother has is a good size and provides her with all she needs. My mother has expressed some concern about how long it can take when needing assistance but has grown to understand that staff are extremely busy caring for all residents and not just her. An aside - they could do with more external lighting at the end of the parking area.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
My wife has had to hemorrhagic bleeds which has left her paralised on her right side and with apraxia so she has special nursing needs which are catered for very well and the carers give her a lot of attention.
Thank you for your review. It is lovely to hear your kind words about our staff and that your wife is been well cared for.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Nursing and private residential ensuite beds available.All rooms are tastefully decorated and come with aerial points for televisions, telephone points and a 24-hour call system for added peace of mind. Some of the rooms overlook the home’s attractive garden. Residents are encouraged to make their rooms feel more homely by bringing their own ornaments and photos.
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broad Oak Manor Care Home to verify any information. View our terms and conditions. Broad Oak Manor Care Home has an Enhanced Service -more info.