These prices are only a guideline, please contact Firtree House Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Firtree House operates an open door visiting policy. Family and friends are always welcome and can see their relatives and loved ones as often as they wish.
Firtree House Nursing Home has a Review Score of 9.5 (9.500) out of 10, based on 15 reviews in the last 2 years.
Over all time Firtree House Nursing Home has 55 reviews.
5.0 out of 5
Thank you for your lovely review! It was a privilege for us to celebrate your 65th wedding anniversary with you. We're so pleased that our team could help make it a memorable and joyful day. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
5.0 out of 5
Thank you for taking the time to leave us such a fantastic review! It was an honour to help celebrate this wonderful milestone with your parents. We're so pleased to hear that our team made the day special for you all. I will pass on your kind comments to the whole team, who will be delighted to hear your feedback.
5.0 out of 5
My dad's care is attentive, for which he is appreciative. He is content and is thankful of the efforts from all concerned. My mum, a regular visitor, is adamant should she ever need admission to a nursing home, she's going to Firtree! The daily activities the home offers residents exceed expectations. Big events are hosted every month or so, with families invited - again, expectations exceeded, so no surprise there's a big turnout. Management and staff are key. Amazing place, well done Firtree.
Thank you so much for your amazing feedback, it has made our day! We're so thrilled to know that our team's dedication has made such an impact on you and your family. We're sorry that you've all had such a difficult time with your dad's care in the past, but we're honoured to have helped him on a new journey and his gratitude means the world to us! Your family are cherished members of our community and, should she ever need care, your mum would certainly be welcomed with open arms! Thank you again for your absolutely heartwarming review, your trust in our team means so much to us!
5.0 out of 5
Thank you so much for taking the time to write such a wonderful review, we're delighted to hear that you're happy with the care and attention our team provides as well as our activities and delicious food! We hope the time doesn't come any time soon, but you'd be very welcome here at Firtree House!
5.0 out of 5
Thank you for taking the time to leave us such a fantastic review! We're very happy to hear your mum is receiving such great care from the heart at Firtree and will pass on your lovely comments to the whole team, who are always striving for personalised-centred care for all our lovely residents, so thank you, it's great to hear this is appreciated.
5.0 out of 5
On behalf of the Firtree team, we would like to thank you for your feedback.
5.0 out of 5
Thank you for your review and positive comments regarding your sister-in-law, at our homes the team work hard to deliver high standards of quality care at all times and it's great to hear the positives outcomes. Your feedback will be shared with the team.
4.0 out of 5
Many thanks for taking the time to leave us a review and for your kind words about our home, the care your Mother received, and the team at Firtree House. Your feedback will be shared with the team.
1.0 out of 5
We are very sorry for your loss and would again like to share our deepest condolences. We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.
5.0 out of 5
Thank you John for taking the time to leave us a review and for your lovely comments about our home, team and the care your mother received at Firtree House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
5.0 out of 5
Thank you for your review and positive comments regarding Firtree House and our team who work hard to ensure those living in our community receive the best care and can get involved in the activities should they wish. Your feedback will be passed on to the team.
5.0 out of 5
We would like to thank you for your kind words which are very much appreciated. All comments will be passed on to the team and thank you again for the review.
4.0 out of 5
We pride ourselves on the resident experience and are sorry that, on this occasion, you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we understand that our home manager has been in touch to resolve the issue.
5.0 out of 5
Ashley, thank you for your lovely comments. The care and services we deliver, as a team, to those living in our communities and their families are extremely important to us. Your feedback will be shared with the team.
4.0 out of 5
Thank you for your lovely comments and recognition of the team at Firtree House. Your mum was a joy to care for. Your comments will be passed on to the team.
5.0 out of 5
Thank you, Gill, for your kind words and recognition of the team at Firtree House. We are really sorry for your loss; the care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
5.0 out of 5
Thank you Melanie for taking the time to leave us a review and for your lovely comments and recognition of the team at Firtree House. We value feedback to enable continuous improvement and we are in the process of updating some rooms. Thank you again for your comments which have been shared with the team.
4.0 out of 5
Thank you Christopher for taking the time to leave us a review and for your kind words about our team at Firtree. Your feedback has been shared with the team.
5.0 out of 5
Thank you for taking the time to leave us a review and for your lovely comments about our home and team at Firtree. Your feedback has been shared with the whole team.
4.0 out of 5
Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us and it is wonderful to hear that this is evident to you on your visits. Your feedback will be shared with the team.
The Review Score of 9.5 (9.500) out of 10 for Firtree House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
As Home Manager of Firtree House, I lead a professional staff team in delivering the highest standards of nursing care for up to 42 elderly people.
Having started as a Care Assistant at Firtree House over 15 years ago, and working my way up to Home Manager, I understand what makes the home tick. I firmly believe in involving residents and their families in every aspect of life at the home. This approach has ensured the large property has maintained a homely feel, as highlighted in a recent report by the Care Quality Commission.
My Care Team and I work with each resident to develop a personalised care plan, which caters for their specific needs and ensures that residents have choice and control over how their care is delivered.
I am particularly passionate about getting to know residents and their families and feel that having a good understanding of each resident’s background is essential in building a relationship of trust. I always encourage family involvement through a culture of open communication, which has resulted in the calm and friendly atmosphere experienced at Firtree House.
I live just a few miles from Firtree House and, outside work, I like to take full advantage of the rural life that the local area offers. I enjoy reading, swimming and socialising with family and friends.
I find my job very rewarding, ensuring that we provide the highest standard of care to our residents and help them to live a happy satisfying life. Firtree is where my heart is and I feel like I am at home working here.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Firtree House Nursing Home to verify any information. View our terms and conditions. Firtree House Nursing Home has an Enhanced Service - more info.
