Haydon-Mayer Care Home

54 Albany Drive, Herne Bay CT6 8PX
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9.5 73 Reviews
  • Haydon-Mayer Care Home, Herne Bay
Haydon-Mayer is situated in the coastal town of Herne Bay and the two storey building stands in a quite residential street. Its location affords easy access to local shops. Service users can enjoy observing the everyday street activity from the spacious front facing conservatory lounge.


Service users assessed as requiring a Nursing and or Dementia care environment can have all their needs met within the home. Registered Nurses are available over 24hrs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke

Facilities

  • Wheelchair Access
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1700
  • Self-Funded Residential Dementia Care: £1500 – £1700
  • Self-Funded Nursing Care: £1500 – £1700
  • Self-Funded Nursing Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1500 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1700

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Haydon-Mayer Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Aji Matthew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Single Rooms with Ensuite Wet Room (2)

Haydon-Mayer Care Home Reviews (73)

9.5

Haydon-Mayer Care Home has a Review Score of 9.5 (9.547) out of 10, based on 31 reviews in the last 2 years.
Over all time Haydon-Mayer Care Home has 73 reviews.

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Date Published
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Reviewer Connection to Haydon-Mayer Care Home
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Total of 73, showing 61-73
Review from Moya J (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There have been good improvements to this care home in the last two years, which I feel were needed. It is now a happy and caring place with very friendly and caring staff. It would be nice if staff had a little more time to spend talking with residents, especially those who are not able to come to
the communal rooms downstairs. I am very grateful for the way my mum has been looked after.
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Review from Jean M (Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time I have ever had to stay in a care home, my age is 74 and I am female. The staff are excellent regardless of what you require them for. They are caring and kind. I have been in three different rooms while I have been here and each being a pleasant room kept clean and tidy by the
staff. I would definitely recommend this care home most highly.
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Review from P D (Husband of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent modern home in a nice area of Herne Bay. TV in all rooms and washing facilities. Staff very caring and administer to all needs including feeding meals. Assistance call facility for the response of care staff (on bed).
Nurse on duty at all times to administer medication and to provide medical
help and to call a doctor if needed.
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Review from D R (Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the service I receive and the staff are doing everything they can to assist me.
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Review from G R M (Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy living here and all the help I get.
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Review from S J (Daughter of Resident) published on 19 December 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home tries very hard to meet every residents needs. More staff would help. Also more staff with English as a first language. Reviews regularly would be welcomed even though you can speak and approach nurses/manager when needed. The home needs to be refurbished especially windows/lighting in rooms.
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Review from Vikki E (Granddaughter of Resident) published on 1 December 2016 Submitted via Website • Report
Overall Experience 1.0 out of 5
I think the service we received wasn't very professional and not well handled. They need to take into consideration about emotions and a way of speaking to people on the phone. They need to understand the resident's needs and the care that they need to provide. Unprofessional on the phone, communication
and need to take into consideration when letting the family know about a death and how they should speak to the family.
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Review from Juliet S (Daughter of Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall the standard appears first class, mum is very happy here. Whenever the family visit, staff are polite, very kind and patient. Mum still enjoys her food and drink. Sometimes we do worry she doesn't get enough to drink. She has always drank a lot of tea, water and juices.
Any concerns we
have, have always been dealt with quickly. Only sometimes minor care issues take time to be noticed; sore eyes, dirty fingernails, toenails need cutting. It is never easy being forced to find a nursing home for a parent, but my brothers and I have complete trust in the management and carers at Haydon-Mayer.
Reply from Ms Aji Jose, Registered Manager at Haydon-Mayer Care Home

Thank you for your review and the feedback; it is very much appreciated.
The Hydration of our residents is of a high importance to us and we have systems in place to monitor our residents fluid intake. If you do ever have any queries or would like to discuss this further please do not hesitate to contact the manager.

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Review from Pat B (Wife of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very helpful, friendly and warm, could not be better. Also, they do a wonderful job.
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Review from Claire M (Daughter of Resident) published on 24 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care homes in the South East of England are the most expensive in the country. I visited approximately a dozen when trying to find somewhere to look after mum. From the very worst homes to the very luxurious. I was horrified at the casual expectation of the better quality that families would 'top up'
care home fees once the money from the from the sale of the family home had run out. I was horrified at the state of the homes at the other end of the scale. 'Haydon-Mayer Care Home' is a decent home with fees in line with the country-wide average and no top up required. Mum has now lived there for a year, and I think the recent CQC report (May 16) is a good reflection of what I have found. The home tries very hard and provides good quality care. The areas pinpointed in the report that need improvement I know are being addressed, and have not impacted on mum's care in any negative way. My only criticism is the lack of a secure outside space. The garden at the home is very pleasant, but it would be good for mum to have free access to it on outdoor days when I am not there. Other than that, I would thoroughly recommend 'Haydon-Mayer Care Home'.
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Review from Karen C (Daughter of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved here from another home in December 2015. I have found the care to be very good with attention paid to details, such as finger nails. My father always looks cared for although it must be difficult at times as he does get agitated. The staff are caring and courteous. The food is good,
particularly at lunchtimes although sometimes a little sparse at suppertime. Problems are dealt with efficiently e.g. a recent ingress of ants into my father's room. The home is well managed and staff appear to receive a lot of training. On the (very) slight negative side they still have not managed to spell my father's name correctly (a niggle) and I fairly frequently find hot drinks left to go cold.
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Review from Jane G (Daughter of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the home they are caring people and dads very happy. They take good care of him he is 99 years old and they treat him with care and respect. I am really happy with the manger and staff who help me if I have any problems, they really care.
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Review from A T (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great staff who really care about their residents and treat them all as individuals. Lots of activities laid on and a real desire to involve relatives in all aspects of their loved ones care. Management have a genuine 'open door' policy are very caring. Good engagement with residents and families through
regular meetings.
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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Haydon-Mayer Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.547 for Haydon-Mayer Care Home is calculated as follows: ( (212 Excellents x 5) + (132 Goods x 4) + (13 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 358 Ratings = 4.547
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Haydon-Mayer Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Aji

Aji Mathew

Job Title: Registered Manager Joined: 2005

I have been a qualified staff nurse since 1997 in India. I worked at a cancer speciality hospital in India. Moved to England in 2004. Joined Nicholas James Care Homes in 2005, working as a registered nurse, became Registered Manager at Haydon Mayer in 2010, completed my leadership and management level 5 training.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haydon-Mayer Care Home to verify any information. View our terms and conditions. Haydon-Mayer Care Home has an Enhanced Service - more info.