Little Court

26 Roopers, Speldhurst, Tunbridge Wells TN3 0QL
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9.7 71 Reviews
  • Little Court, Tunbridge Wells
Little Court Nursing Home: Care for Individuals by Individuals Who Care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Little Court has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak the manager, staff and other residents.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1900

These prices are only a guideline, please contact Little Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Patricia Napier (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • On site parking available

9.7

Little Court has a Review Score of 9.7 (9.732) out of 10, based on 13 reviews in the last 2 years.
Over all time Little Court has 71 reviews.

Overall Experience
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Date Published
  • 71
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  • 13
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Reviewer Connection to Little Court
  • 30
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  • 1
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Total of 71, showing 61-71
Review from Aruni R (Niece of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have left our aunt in 2 other homes but did not see such an exceptional level of care like what she is receiving at Little Court. The staff seem well trained and there are plenty of staff around always.
They are always courteous, patient and friendly. I think the management has done a great job
in training the staff. Yesterday I had an off duty carer offering to help me take my aunt for a stroll. I watched one of the carers stand next to the bed and feed my aunt for about 45 mins. Such excellent care.
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Review from Gillian K (Niece of Resident) published on 29 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 101 year old Aunt recently stayed at Little Court Nursling Home for a week of respite care while her carers at home had a break.
She was very happy during her week & on leaving asked when she could come back again!
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Review from Robin L (Nephew of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We viewed the home and found overall a nice place for my uncle to end his days! The staff are very helpful and friendly and are aware of individuals needs. Thank you for all you did for my uncle during his short time with you.
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Review from G M P (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father, having been in Little Court Nursing Home for twelve months plus, passed away on 19/1/17. The end of life care, dignity and more that was showered on my father was exemplary and for that we will be eternally grateful.
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Review from Susanna L (Daughter of Resident) published on 29 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The expert handling of patients with dementia is first class, very kind and level of staff to patients is very good. The activities are very good and include everyone. Staff are very kind and polite.
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Review from Kevin B (Resident) published on 8 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After coming here from another nursing home, I was apprehensive of my three month stay, but was very impressed. The previous home was for 3 months and was more of a hospital and excellent in all respects. Little Court have very good staff from all areas, cleaning, all areas were spotless to care workers
and nurses who were mainly not English but were compassionate, caring and enjoyable company to be around. Despite my illness it was a joy to wake up in the morning. The food and catering staff were great as well.
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Review from Roger P (Friend of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been at Little Court for 2 and half years - he has been very happy. The staff treat him very well and he has made very good friends. The care is excellent and he has always enjoyed the food. His doctor sees him every week which has really helped him. He has a lovely room which overlooks
the garden.
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Review from Beryl L (Resident) assisted by family/friend published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been a resident since the beginning of April. Have found the staff very helpful. The food is excellent and I have gained weight.
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Review from S K (Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous home, staff really kind and helpful, has changed my mind about care homes. My room was lovely. The food very good so much choice and so much of it. I was not sure about going into a care home but needed to following and operation I chose very wisely. Thank you to fantastic team.
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Review from Ellen C (Resident) published on 24 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am at Little Court until my leg mends because I live on my own, my room is very bright and has everything I need, the food is good I like having a choice everyday. I have joined in some activities which I did enjoy. The staff are really friendly nothing is too much trouble. I have joined the knitting
club and we are knitting flowers, the doctor's so kind and spent time with me, very different than the hospital. I told my sister to come here for a holiday.
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Review from R M (Resident) assisted by family/friend published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is possibly my last Christmas although I said last year. Staff here have made it so far the best Christmas and it's not even the 25th yet. Nothing is too much trouble, tea is on tap, food 24 hours a day. People who care and give me time, they listen to me, and listen to my woes, I am very happy
here. I have made some very good friends.
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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Little Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for Little Court is calculated as follows: ( (115 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 149 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Little Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (4)

Patricia

Patricia Napier

Job Title: Home Manager Joined: 2014

I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have vast experience in different nursing departments.


Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.


I have been part of the MG Homes team since 2014. I started as a Registered Nurse, in 2016 I was promoted to Deputy Manager, and in 2018 to Manager.

Teri

Teri Vinall

Job Title: Activities Coordinator Joined: 2015

My role over the last 8 years has been to work with our residents to improve their quality of life by regularly asking them what they would like to include in our plans.


My most recent achievement involves one of our lovely gentlemen who had lost a lot of strength in his legs. He came to me and asked if I could help him walk again. We started off slowly with some gentle movement and then started to incorporate resistance training and fall prevention exercises. Now he is able to walk with the aid of a Zimmer frame.


I love my job; every day is different, every resident is different and at the end of it I feel like I have made a difference.

Phillip

Phillip White

Job Title: Maintenance Assistant Joined: 2022

I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.


I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.

Paul

Paul Kennard

Job Title: Facilities Administrator Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.

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