Little Court

26 Roopers, Speldhurst, Tunbridge Wells TN3 0QL
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9.7 71 Reviews
  • Little Court, Tunbridge Wells
Little Court Nursing Home: Care for Individuals by Individuals Who Care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Little Court has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak the manager, staff and other residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1900

These prices are only a guideline, please contact Little Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Patricia Napier (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • On site parking available

Little Court Reviews (71)

9.7

Little Court has a Review Score of 9.7 (9.732) out of 10, based on 13 reviews in the last 2 years.
Over all time Little Court has 71 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Little Court
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Total of 71, showing 41-60
Review from Christine W (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here for 10 months and is very well looked after and cared for.
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Review from N W (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy nursing home that is always clean and friendly. My only negative would be too many changes to staff, too many agency nurses, who are not kept up to date with residents needs.
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Review from Claire B (Daughter of Resident) published on 15 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sisters and I have been touched by all the staff at Little Court. Each and every one had a special role to play in mum's care over the last 18 months. Dedicated, loyal and an abundance of love and care from each and every member of the team. We can not thank you enough. It felt like home to mum and
home to us on our visits. We are so lucky to have found you - thanks for everything.
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Review from Elizabeth W (Resident) assisted by family/friend published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very kind and caring. I enjoy the wide variety of entertainment. Food is very good and plenty of it. Everyone is friendly.
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Review from Vera W (Mother of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughtyer is so happy here and very well looked after. The home is so clean and always smells fresh.
All the staff are amazing and do a wonderful job.
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Review from Denise W (Sister of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are fantastic so kind, caring and always have time to listen if family need to chat. Little Court is spotless, cleaners do a great job. Activities lady is amazing. Laundry staff always ensure my sisters washing is kept up to date. Food is nourishing and plenty of it.
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Review from S P (Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was made welcome when I first arrived and I have found that the care staff are very kind and are happy to help. There are always members of staff on call, day or night if needed.
Little Court is in a lovely peaceful setting. There are also various activities to take part in and an activities person
will also visit patients in their rooms for a chat which is a nice thing to do for people who are bedridden.
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Review from J B (Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They know my needs.
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Review from B T (Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff are good and helpful.
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Review from Coleen T (Daughter of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Compared with many care homes that I have looked at in the mid-Kent area, I would classify this home as being between good and very good. Care, food and activities all appear to be very good. My only less positive note is that the building and its contents appear to be getting a little tired.
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Review from Tony D (Son of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care that my mother has received at Little Court. The staff are brilliant, very professional and friendly.
The home is clean and the food is good and plentiful.
I would recommend Little Court to anyone.
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Review from Guy H (Son of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Brother and I were very impressed with the care provided to our 93 year old Father. All staff, with exception, treated residents with care, consideration, dignity and respect. Nothing was too much trouble, visitors were welcomed and offered the opportunity to have lunch, the food is very good. We
cannot recommend Little Court highly enough, a truly exceptional care home.
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Review from Elaine J (Sister of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my sister is receiving here is more than excellent. The staff keep the family well informed. A lovely homely atmosphere. On behalf of myself and the family, we cannot thank you enough. My sister is very contented since being here.
Thank you all again.
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Review from Anna L (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Little Court Nursing Home from June last year until his death in December, during which time he was treated with kindness and dignity, as were we especially in his last weeks of life. Although he was bed bound and had little quality of life, the care he received here would
probably be difficult to better, he was always clean, well shaven and helped with his food and drink. The new activities lady would also come in to see him fairly regularly and chat with him.
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Review from Ginny B (Friend of Resident) published on 17 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited a dear friend who was a resident at Little Court for a year, I cannot fault the incredible care she received at all. Each and every one of the amazing staff at the home are compassionate, understanding, caring and unfailingly cheerful, even in what are sometimes difficult circumstances.


The home is always spotlessly clean, even though it is not the smartest or most modern residential home available, but in my opinion, as an NHS nurse, it is about the care your loved ones receive, not about every modern convenience, and Little Court delivers 100% every time.


I would have no hesitation about recommending Little Court as a lovely, welcoming home, with totally wonderful staff.

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Review from Nicki A (Daughter of Resident) published on 11 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has only been here a short while but in this time we have found the care and kindness of all the staff, not only to my father, but to the whole family generally to be exemplary.


There is always a warm and friendly atmosphere.

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Review from Laura H (Daughter of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have been at Little Court since March and we have been very impressed with the standard of care and kindness of the staff.
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Review from Jan F (Daughter-in-law of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be very caring to my mother-in-law since she became a resident in March. They are showing tremendous support in her final days and treating her with dignity. They have been very welcoming to me as a visitor and are cheerful even with the situation as it is. Please keep up the
great work.
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Review from Heather D (Daughter of Resident) published on 12 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Little Court cared extremely well for my father during the last 5 months of his life. When he was nearing the end they came in to turn him regularly and were so gentle and kind. It was incredibly moving. I'm so glad we found Little Court so that Dad could be so well looked after in his
last few months, and also so that Mum was relieved of caring for him herself, which had become increasingly stressful and difficult for her. It meant that the time they did spend together was quality time. Thank you to all the staff at Little Court, Mum and I are so grateful.
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Review from Monique P (Daughter of Resident) published on 28 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Little Court in May 2017 so not had a review yet., Staff have spoken about how much weight she has lost although she eats very well.
Early August 2017 and we had a review. Mum has put on 2 pounds, she eats well and also little and often. The staff take care and mum always looks nice in
the way they dress her etc.
Nothing is too much trouble for them. I would recommend Little Court - 100% no problem.
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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Little Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for Little Court is calculated as follows: ( (115 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 149 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Little Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Patricia

Patricia Napier

Job Title: Home Manager Joined: 2014

I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have vast experience in different nursing departments.


Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.


I have been part of the MG Homes team since 2014. I started as a Registered Nurse, in 2016 I was promoted to Deputy Manager, and in 2018 to Manager.

Teri

Teri Vinall

Job Title: Activities Coordinator Joined: 2015

My role over the last 8 years has been to work with our residents to improve their quality of life by regularly asking them what they would like to include in our plans.


My most recent achievement involves one of our lovely gentlemen who had lost a lot of strength in his legs. He came to me and asked if I could help him walk again. We started off slowly with some gentle movement and then started to incorporate resistance training and fall prevention exercises. Now he is able to walk with the aid of a Zimmer frame.


I love my job; every day is different, every resident is different and at the end of it I feel like I have made a difference.

Phillip

Phillip White

Job Title: Maintenance Assistant Joined: 2022

I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.


I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.

Paul

Paul Kennard

Job Title: Facilities Administrator Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.

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