Little Court

26 Roopers, Speldhurst, Tunbridge Wells TN3 0QL
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9.7 71 Reviews
  • Little Court, Tunbridge Wells
Little Court Nursing Home: Care for Individuals by Individuals Who Care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Little Court has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak the manager, staff and other residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1900

These prices are only a guideline, please contact Little Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Patricia Napier (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • On site parking available

Little Court Reviews (71)

9.7

Little Court has a Review Score of 9.7 (9.732) out of 10, based on 13 reviews in the last 2 years.
Over all time Little Court has 71 reviews.

Overall Experience
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Total of 71, showing 1-20
Review from Margaret A (Wife of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at Little Court from April 2024 until he died on January 3rd. At first, he was there for respite care as I was unable to care for him at home as I had broken my hip on the 15th of April. He was looked after by very efficient and friendly staff and seemed happy. Unfortunately, Alzheimer's
had taken his speech and most verbal communication, but as he was always a gentleman and accepting of the situation, he was popular with the staff.
I visited several times a week and the care home was always clean and smelt fresh. The staff were attentive and caring and the atmosphere was that of a happy home. The food was prepared in the kitchen very close at hand and was fresh and appealing and served to whoever needed assistance.
Clothes were constantly being cleaned and replaced.
Overall, I couldn't fault Little Court and it made a lasting impression on me as until then, I had not experienced a care home of any kind.
Reply from Saskia Carter, Operations Support at Little Court

Thank you for taking the time to leave us such a lovely review. We truly appreciate your feedback and are thrilled to hear that you and your husband had a great experience with us. We strive to provide the best service and quality of care to our residents, and it's wonderful to know that our efforts have made a difference for you. Your support means a lot to us and motivates our team to continue delivering outstanding service.

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Review from Sharon C (Daughter of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Little Court Nursing Home for palliative care.
She was only there 5-6 weeks before she passed away.
In that short time Mum was at Little Court she received the best care from all the staff. Any issues that Mum had were addressed straight away.
The staff were so friendly
and happy and nothing was too much trouble.
I felt assured that when I was not able to see Mum as much as I would have liked to, she was well cared for.
Thank you Little Court.
Reply from Karen Barnes, Administrator at Little Court

Thank you for your kind words and it was a pleasure looking after your mother.

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Review from A P (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Little Court for palliative care, she was only there a short time before sadly passing away but in that time all the staff and management were friendly, patient, caring and professional, I feel comforted knowing she was in exceptional hands.
Reply from Karen Barnes, Administrator at Little Court

Thank you for your kind words. It is much appreciated.

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Review from Ann S (Relative of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My next of kin was a resident of Little Court for 18 months before sadly passing away in August. He suffered from dementia and was chairbound but the carers were always lovely to him and very patient. Any medical issues were spotted straight away and he received excellent nursing care. His room and
he himself were always kept very clean and there were never any nasty smells in the house! Everyone was very cheerful and there was a good variety of entertainment for those able to join in. But one of the stand out points about Little Court was the communication. I had regular face to face meetings with the Manager and any issues were followed up without chasing. The app they use allowed me to see how my relative was doing on a daily basis if I wanted and I appreciated the notes that the staff entered into it. If there were any more serious concerns, I was contacted by phone immediately. This excellent and consistent communication reassured me that I was being kept up to date.
Reply from Karen Barnes, Administrator at Little Court

Thank you for your kind words, they are very much appreciated.

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Review from A N (Friend of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my old friend today to drop off some personal possessions. All the staff were very helpful and despite it clearly being a busy time, showed patience and understanding. Many thanks.
Reply from Pat Napier, Manager at Little Court

Thank you for your kind review, much appreciate it.

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Review from Hannah M (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Many thanks to Little Court for helping me with my much-loved mother, following a fall and a period in the hospital, with respite care. The speed and ease of accepting her was of great support to all our family. Her room was bright and kept spotless, the carers were very friendly, cheerful and so willing
to help. I was able to have a few days away, knowing that she was in very good hands! Thanks so much to everyone.
Reply from Pat Napier, Manager at Little Court

Thank you for your kind words. Your feedback is extremely important to us. Much appreciate it.

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Review from R S (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had to move homes in a hurry as her previous one was closing at short notice. In the event, she was only there for eight days before she died, but in that time she was very well cared for. The staff were always friendly and helpful, and, as a family, we're glad she was in the peaceful surroundings
of Little Court.
Reply from Pat Napier, Manager at Little Court

It was a pleasure to look after Mum. Unfortunately, she was for a short period at Little Court however a relationship was built between Mum and staff. She was loved and surely will be missed. Thank you.

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Review from Sally W (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was looked after with such dedication and professionalism during her time there. Mum was in palliative care and all the staff ensured she was made comfortable in her final days. My husband and I were also welcomed and treated very well when we visited Mum daily.
Reply from Pat Napier, Manager at Little Court

Thank you for your review and kind words. Little Court's aim is to keep all our lovely residents safe and comfortable.

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Review from A B (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very lovely care home, kind and considerate, my mum is very happy and very well looked after. She has a special diet which is always provided, I have always felt welcome when I have visited. Very friendly.
Reply from Pat Napier, Manager at Little Court

Thank you for your kind words. It is a pleasure to look after Mum and make part of her life.

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Review from Keith W (Husband of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given throughout the service user's stay. Staff were always friendly and helpful.
Room was always kept clean. Good washing facilities available.
Reply from Pat Napier, Manager at Little Court

Thank you for your review. Much appreciate your kind comments.

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Review from Angela W (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Little Court Care Home for the past 2 years. We are very happy with all the good care she has been given. The staff are very kind and cheerful and work very hard to ensure the very best of care.
My mother is nearly 99 years old but we know she is very happy with her care.
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Review from Gillian J (Wife of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy with the support received all the staff were really helpful. We enjoyed sitting in the garden room and chatting. We were often visiting at meal times and all the meals looked plentiful and appetising. I am pleased to say that he enjoyed his stay
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Review from Norman John C (Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my opinion, the home is of a very good standard. The care staff are of a very high standard and very thoughtful. The food is plentiful although the cooking leaves a lot to be desired with meat usually tough.
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Review from Jan T (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks for making mum's respite care so smooth. Mum said the food was great and she had plenty to eat and drink - she loves her food.
The staff were kind and thoughtful and nothing seemed too much trouble for them. I live 600 miles away so it was reassuring to know mum was well looked after and that
when I phoned, the staff never minded taking the phone to her.
All in all 5 stars, thank you very much.
Reply from Pat Napier, Manager at Little Court

Thank you for your kind words. It was a pleasure to look after mum.

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Review from Barry T (Son of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad has been at Little Court since April with Dementia, he was made welcome by everyone on arrival and has been treated with kindness and respect by all the staff which is so important at this difficult time.
He was previously at Little Court for respite a year ago and we were so pleased when
they were able to offer him a place when my 90-year-old mum could no longer care for him at home when it become clear he needed 24-hour care and attention. As a family we would like to thank the manager and all the staff at Little Court for all the kindness, care and respect given to Dad and the continued support you show to our mum, we are very grateful to all involved.
Reply from Pat Napier, Manager at Little Court

Barry, our sincere thanks for this very kind review. We are so glad we are able to look after Dad.

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Review from Liz H (Daughter of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the care home since Feb 2021 and my mother and I are comfortable with the knowledge that dad is very well looked after. All the staff are friendly and helpful and the service they provide to us, as a family, has always been brilliant.
Reply from Pat Napier, Manager at Little Court

Thank you very much for your kind words, we will pass these on to the care team

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Review from Sharon L (Daughter of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been at Little Court since March 2021. Under the circumstances (he is bed-bound and completely reliant on staff) he seems as happy as we could hope for. If ever there is an issue with dads health I am always informed quickly. Due to Covid and the distance I have to travel I have not spent anywhere
near as much time at Little Court with dad as I would have liked, so I can only comment on my limited experience of everything. However, I regularly log in for updates and can see that he is pretty well attended to. I can trust he is being looked after and is as content as he can be considering his body has failed him. Communication with the management and nursing team has always been very good. In my opinion, Little Court is definitely one of the better care homes!
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Review from H B (Daughter of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Little Court Nursing Home in January 2022. Making the decision to have Mum go into care was a very stressful time the staff at the home supported us as a family, whilst Mum made the transition. The staff are always very welcoming and Mum is well looked after. I have been impressed by
their professionalism and dedication to their residents the staff are truly patient, kind and understanding. Whenever I visit the home, it is clean and Mum is too and her room is clean and tidy. Mum improved in her mobility and cognitive ability after she settled in. She has been nursed through one or two spells of being unwell and despite being very frail, she is still doing relatively well and I feel the staff will do what is required in her best interests. We feel very lucky to have been able to have Mum in such a lovely spot with such kind people looking after her.
Reply from Pat Napier, Manager at Little Court

Thank you for your review. Your kind words and appreciation will be passed on to the staff. It is a pleasure to care for mum.

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Review from Viv L (Daughter of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother stayed at Little Court for four months before sadly dying at the end of August. Mum was always treated with kindness, respect and dignity. Every single member of staff was absolutely amazing. In her last few days, my sister and I plus several of her grandchildren stayed with her all the time.
This gave us the opportunity to create some very special memories and for that, we are truly grateful. The support and care we were all shown was outstanding.
Reply from Pat Napier, Manager at Little Court

Thank you very much for your kind words. It so pleasing to hear how happy you are with the care Mum received, and to be able to help create special memories for you and your family is a wonderful thing. I will pass on these comments to the team who will be so appreciative of what you have said. Thank you!

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Review from T D (Wife of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very impressed with the friendliness and standard of care provided by Little court staff. The food is excellent and certainly the foom my wife is in is very impressive and good facilities. Nursing care is also very good in dealing with my wife, ankle injury problems and her dementia.
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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Little Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for Little Court is calculated as follows: ( (115 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 149 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Little Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Patricia

Patricia Napier

Job Title: Home Manager Joined: 2014

I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have vast experience in different nursing departments.


Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.


I have been part of the MG Homes team since 2014. I started as a Registered Nurse, in 2016 I was promoted to Deputy Manager, and in 2018 to Manager.

Teri

Teri Vinall

Job Title: Activities Coordinator Joined: 2015

My role over the last 8 years has been to work with our residents to improve their quality of life by regularly asking them what they would like to include in our plans.


My most recent achievement involves one of our lovely gentlemen who had lost a lot of strength in his legs. He came to me and asked if I could help him walk again. We started off slowly with some gentle movement and then started to incorporate resistance training and fall prevention exercises. Now he is able to walk with the aid of a Zimmer frame.


I love my job; every day is different, every resident is different and at the end of it I feel like I have made a difference.

Phillip

Phillip White

Job Title: Maintenance Assistant Joined: 2022

I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.


I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.

Paul

Paul Kennard

Job Title: Facilities Administrator Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.

Frequently Asked Questions about Little Court

What types of Care is Little Court registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Little Court have?

There are 35 Single Rooms.

What are the Facilities & Services at Little Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Little Court to the centre of Tunbridge Wells?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Court to verify any information. View our terms and conditions. Little Court has an Enhanced Service - more info.