Warwick Park Care Home

55 Warwick Park, Tunbridge Wells TN2 5EJ
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9.2 69 Reviews
  • Warwick Park Care Home, Tunbridge Wells
Warwick Park: Care for individuals by individuals who care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Warwick Park has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak to the manager, staff and other residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1900

These prices are only a guideline, please contact Warwick Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Patricia Napier (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Warwick Park Care Home Reviews (69)

9.2

Warwick Park Care Home has a Review Score of 9.2 (9.174) out of 10, based on 5 reviews in the last 2 years.
Over all time Warwick Park Care Home has 69 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Warwick Park Care Home
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Total of 69, showing 1-20
Review from R S (Daughter-in-law of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warwick Park Care Home have been exemplary in their care for our mother. Who has sadly now died. The kindness shown to her by all the staff meant that after many years she was able to relax and enjoy the social aspect of living in a home, she felt safe and secure, and she was indeed extremely well cared
for. She loved having her hands massaged and new nail varnish applied, she was always eager to show us the new colour, the many functions they put on were very much enjoyed by her, and us when we could attend, (we were always made welcome). The home was always spotlessly clean, fresh-smelling, and generally well-kept.
We would especially like to thank all the staff who went above and beyond in keeping her comfortable and pain-free. Thank you.
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Review from Beverley R (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warwick Park is a lovely friendly residential home. Who cared for our mother since 2023. When it was a very difficult time for her. We would like to say a huge thank you to absolutely every member of staff, who made our mother feel welcome and comfortable. Thank you once again.
Reply from Karen Barnes, Administrator at Warwick Park Care Home

Thank you for your very kind words. It has been a pleasure caring for your mother.

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Review from Gill R (Widow Widower) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went to Warwick Park for palliative care. During his short stay we couldn't fault the care given to him. The home was clean and the staff were very organised. Nothing was too much trouble. I would score the home 10/10. We would like to say thank you for the care and compassion shown at a
very difficult time.
Reply from Karen Barnes, Administrator at Warwick Park Care Home

Thank you for your kind words, which are much appreciated.

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Review from John M (Husband of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife transferred to Warwick Park from Pembury Hospital to continue her recovery from a broken leg. I was very impressed by the high standard of care she received and she was always complimentary about every member of staff. The chef quickly learned what she liked to eat and aimed to provide this.
Two hospital appointments were arranged very efficiently. Her dirty clothes were washed and returned promptly with the minimum of fuss.
Reply from Karen Barnes, Administrator at Warwick Park Care Home

Thank you for your review of our services, and it was a pleasure caring for your wife.

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Review from B M (Friend of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As mentioned below it is a caring lovely home. However having visited regularly last year, this I wonder if having a coffee/tea/water station in the foyer would be a good idea. It would allow visitors to make tea/coffee/water and maybe have little packets of biscuits for their loved ones and for themselves,
making it a more personal visit without having to disturb staff. Like they have in hospital.
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Review from Fiona C (Daughter of Resident) published on 21 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a short stay at the Warwick Park Care Home following a short stay in hospital. On entering the home Mum was anxious and tense because it was somewhere new after a shock stay in hospital but within a couple of days, she relaxed, was less anxious and began to go back to her old self. All
the staff from the cleaners to the kitchen staff to the carers and the nurses and managers took care to treat all the residents with care, affection and respect. She was extremely well looked after and enjoyed her activities in the lounge with the other residents. The highlights of her stay were the summer and disco parties, with barbeque and singer, which the relatives were also invited to. We all had great fun dancing the afternoon away. I am very grateful to everyone for supporting Mum in her time of crisis, Thank you.
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Review from Andrew F (Son of Resident) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family feel lucky that Dad was transferred to Warwick Park from hospital when covid broke out. He could not have been cared for any better. The staff are friendly and helpful. The environment is clean and pleasant. I would rate Warwick Park at 10/10.
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Review from Stephanie A (Daughter of Resident) published on 3 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved from another home which we all experienced as below par and whilst the staff did an adequate job it always felt like they didn't really care. At Warwick Park the atmosphere was utterly different. It has a warm atmosphere, the staff are always polite, friendly and compassionate. Everyone
showed care and respect, both to Mum and to us when we visited.
Communication with us was excellent and they kept us updated on Mum's condition at every stage. I was very relieved when Mum moved to Warwick Park, our experience was consistently positive.
Thank you.
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Review from Steve B (Son of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warwick Park Care Home looked after my mother in the last year of her life when she was suffering from the last stages of dementia.
Warwick Park looked after her very well indeed. In particular, the staff were friendly and patient under sometimes frustrating circumstances.
Whenever I visited (without
notice) Mum was smart, clean and cheerful.
It was easy to talk to the staff about Mum's condition and care.
I think it would have been hard to find a better home for mum.
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Review from David F (Husband of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife who was living with dementia received superb care from all staff members during her 13-month stay. They engaged with her in the most loving and patient way and she was made as comfortable and settled as was possible in her condition. Her clothing was always clean and the whole building was well-maintained,
clean and fresh. I would strongly recommend Warwick Park Care Home to anyone seeking a place for a relative.
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Review from R C (Resident) assisted by family/friend published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been in the home for almost five years. The home is kept clean, my room is hoovered every one or two days and the carpet is cleaned regularly. The food is important to me, the food and meals are generally very good. Sometimes it is cold when it arrives in my room. I work with the activities coordinator
which I enjoy. All the carers are very good.
Reply from Pat Napier, Manager at Warwick Park Care Home

It is a pleasure for Warwick Park to look after you and very happy with your review. We aim always to improve the service we provide and please accept my sincere apologies about the food not always being hot as you like. I will speak with the staff in re this matter.

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Review from Martin B (Son of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warwick Park Care Home is providing exceptionally good care for my mother, who has frontotemporal dementia. Mum is always pleased to see the carers at the end of our family's very regular visits (almost daily). I am frequently moved at the time, patience, engagement and love shown to my mother - they
really care. The home is always clean, fresh and free from the odours we found elsewhere. The senior management team is very 'on it' and present. The policy allowing visits whenever suits is extremely helpful and works on so many levels. The home is literally a converted home and is therefore set up with everything close at hand - no long corridors. I very highly recommend it.
Reply from Pat Napier, Manager at Warwick Park Care Home

Dear Martin, thank you so much for your kind words. It is a pleasure to look after mum, your words give us a huge motivation and encourage us to maintain and carry on the good service we provide. Thank you for trusting us to care for mum.

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Review from Sara M (Daughter-in-law of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home. The care team are amazing. Nothing was too much. My father-in-law was very poorly when he came out of the hospital, but the staff looked after him with great compassion and skill and he improved dramatically. It allowed us to have some special times with him. Can't recommend enough.
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Review from Denise M (Daughter of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was always very reluctant to go into a care home, wanting to remain independent in her own home. This she was able to do right up to the last two weeks of her life. In May 2019 she went into hospital, not for the first time, and we knew that she would not be able to return home. With the help
of social services, we discovered Warwick Park. What a Godsend at a very difficult and worrying time. From my first visit, it felt the perfect place for her. I was met by the Activities Co-ordinator whose warm, sunny disposition made me feel instantly at home. Luckily a room was available - a light bright room with a view of the garden, and arrangements were made very quickly. For the duration of her short stay, my mother was looked after so well. I felt all her needs were met and that she was in very safe hands which was a huge relief to us. All the staff were kind, caring and attentive and we could not have wished for a better place for her to end her days. I highly recommend Warwick Park.
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Review from P S (Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything here. I am treated very well and am very satisfied with everything.
I have got no complaints, everyone is lovely to me and I am very comfortable and happy.
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Review from T V (Niece of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was clean, tidy and smelled amazing. The staff were kind and friendly.
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Review from Rosalind M (Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I came here I have been thankful and enjoy myself.
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Review from Alan B (Resident) assisted by family/friend published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for 4 months, it has been the best care I have received since attending care homes.
Food OK-ish, staff great and entertainment varied. Kindly and well thought out.
Reply from Sara Delgado, Administrator at Warwick Park Care Home

Dear Alan, Thank you for your review. We will use this information to improve our service.

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Review from Sheila L (Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
People are wonderful. I enjoy the activities on offer. I am very happy here.
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Review from Stella R (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a tricky start, Mom is now beginning to settle at Warwick Park. So far, the care I have witnessed is very good and the nursing and care staff are very patient with her. Top marks must go to the Activities Coordinator, she is so motivational and inspiring. Such an asset to the home.
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Current Review Score: 9.2 (9.174)

Overview of Review Score

The Review Score of 9.2 (9.174) out of 10 for Warwick Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Warwick Park Care Home is calculated as follows: ( (50 Excellents x 5) + (6 Goods x 4) ) ÷ 56 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.281 Points relating to the number of positive Reviews for Warwick Park Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Patricia

Patricia Napier

Job Title: Home Manager Joined: 2014

I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have a vast experience in different nursing departments.


Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.


I have been part of the MG Homes team since 2014. I started as a registered nurse, in 2016 I was promoted to deputy manager and in 2018 I was promoted to manager.

No image found

Beth Ryan

Job Title: HR Administrator Joined: 2024

I have worked in the Healthcare sector since 2011. I started as a care assistant, then progressed into care co-ordinator, field care supervisor and now HR administrator at MG Homes.


I joined MG Homes to expand my knowledge of the care sector within the administration field of the Head Office. I get great fulfilment in supporting our staff, relatives and residents throughout the longevity of their stay with us.

Inu

Inu Peiris

Job Title: Activities Co-ordinator Joined: 2020

I have been working at MG Homes for 3 years. My role as Activities Coordinator is varied and life-affirming. I have gathered a wealth of wisdom that people have generously shared with me, and I continue to learn as I accompany individuals. I'm very fortunate that my job allows me to take time to be with people and that's what I love about my job.


My greatest point of pride is Warwick Park being recognised for great and memorable activities and events.


Whether it's Valentine's Day, Halloween or a summer festival, we throw a good party to bring out the beautiful smiles of our residents and families! I am proud to have organised the events and see how engaged everyone is each time!

Saskia

Saskia Carter

Job Title: Head of Housekeeping Joined: 2022

I love my job because it feels like a family, and I love making a difference to the people who call Warwick Park Care Home their home. My biggest achievement so far is that within six months I became the Head of Housekeeping.

Phillip

Phillip White

Job Title: Maintenance Assistant Joined: 2022

I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.


I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.

Paul

Paul Kennard

Job Title: Facilities Administrator Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.

Frequently Asked Questions about Warwick Park Care Home

What types of Care is Warwick Park Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Warwick Park Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Warwick Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Warwick Park Care Home to the centre of Tunbridge Wells?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warwick Park Care Home to verify any information. View our terms and conditions. Warwick Park Care Home has an Enhanced Service - more info.