Warwick Park Care Home

55 Warwick Park, Tunbridge Wells TN2 5EJ

Warwick Park Nursing Home: Care for Individuals by Individuals Who Care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Warwick Park has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak the manager, staff and other residents.

Group: MG Homes

Person in charge: Pat Napier (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 25

Shared Rooms: 0

Rooms with ensuite WC: 24

Weekly Charges Guide: Nursing Care Single £800 – £1000 , Nursing Care Shared (per person) £650 – £750 (These prices are only a guideline, please contact Warwick Park Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Warwick Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Warwick Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Warwick Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.458 for Warwick Park Care Home is calculated as follows: ( (112 Excellents x 5) + (73 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 203 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Warwick Park Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 12 Reviews ÷ 5 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Warwick Park Care Home has a Review Score of 9.5 (9.458) from 17 Reviews


Average Ratings

  • Excellent
    8
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Warwick Park Care Home?

  • Extremely LIKELY
    12
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Warwick Park Care Home

  • Resident / Service User
    7
  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Partner of Resident/Service User
    1
  • more

My mother does not eat very much but is always encouraged to try the food. The staff have a good understanding of how to cope with elderly folk and use good psychology to achieve the aims of the home. She is happy enough with the home despite not being very strong or enthusiastic about being old. An extra room for quiet visiting on activities with families would be a useful addition.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

I find my partner always clean and shaved. The staff make him as comfortable as possible. Always safe.

How likely would you be to recommend Warwick Park Care Home? Likely

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Average Rating:   3.8 out of 5

The staff at Warwick Park are very friendly and attentive. They kept us informed of mum's behaviour, eating habits and mood. I cannot praise the staff enough. The home is so clean and everyone was so caring. Mum enjoyed it here. Excellent all round.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Good caring staff.

How likely would you be to recommend Warwick Park Care Home? Likely

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Average Rating:   4.2 out of 5

Kind and careful, all personal care has been provided and not causing me embarrassment.
At night, only one nurse offered me a soapy cloth to complete my hygiene.
Was provided a whistle style to collect us to the well-furnished sitting room and placed where we could sit next to a favourite companion with challenges that each one can attain.
Thank you all of Warwick Park

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   5 out of 5

Lovely place to be. Carers are lovely and give all residents respect.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   5 out of 5

I was very impressed with the home and the care of all the nurses that gave him everything he needed, he made so many friends here and it is such a sad loss that he has gone.

How likely would you be to recommend Warwick Park Care Home? Likely

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Average Rating:   4.6 out of 5

Centrally located in Tunbridge Wells with beautiful gardens. The attitude of caring is of paramount importance to all.

How likely would you be to recommend Warwick Park Care Home? Likely

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Average Rating:   4.1 out of 5

I have been visiting my friend that is a resident at Warwick Park very often. When I visit her she always looks very well cared by the staff. Everything always cleaned. Staff is excellent, very friendly.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   5 out of 5

We looked at four other homes before deciding on placing our mum at Warwick Park. The home has undergone major works and looks lovely. What made the decision for us was the atmosphere. You feel like you are in a home rather than a big hospital. It was the staff that made the atmosphere, they are all so caring and obliging. We know mum is very happy there.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The hospital facilitated my transfer with straps and a damaged permanently left shoulder which makes using a Zimmer frame impossible.

There has been no follow up to the clinic by the hospital so hopefully, the home will phone on my behalf.

The home is very well-run with staff who are competent and very compassionate.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Sam Gregory, Director at Warwick Park Care Home responded to this review on 09 Mar 2018:

Dear Sue, our activities programme continues to evolve but was recently rated excellent by the independent body Healthwatch. Also, our fees are very competitive for the area, and we provide high quality refurbished or newly built rooms. Your fees were also covered by the NHS enablement team.

My mother was treated with great kindness and care during her time at Warwick Park Nursing Home. The staff are wonderful, nothing was too much and the building is excellent (once finished). I will miss the people there and will always be grateful mum's last months were there.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The staff made my mother's last few weeks very comfortable. Everyone was friendly and caring to her, and to me. The room was spacious, clean and well laid out . I could not have asked for a better place for her.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I came to Warwick Park from another care home - the bed is very good and plenty of it, staff are lovely and very kind. When I came to Warwick Park I was not able to walk but I can manage 3-4 yards now. Staff take me out for a walk down to the pantiles and up to the park. I have been on several trips which I always enjoy.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Narrow passages, tight corners and a very small lift make the building of limited usefulness to a wheelchair user. Most of the staff are foreign workers, some with only a limited command of English. Nevertheless, they are very kind, patient and caring in their approach and every effort is made to meet individual needs. Food and drink are plentiful and usually, some choice is offered, quality variable but often very good.

How likely would you be to recommend Warwick Park Care Home? Likely

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Average Rating:   3.5 out of 5

I have been living here for a few months now. I moved from another care home which was very good and I was worried about the move but I should not have worried, the staff are really very good and caring. I like the activities we have, just come back from a lovely outing enjoying tea and cake whilst out.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

I have been living here for a few months, the nurses are very kind, the food is good and other residents are quite nice and chatty. I like to watch others, knitting, painting and doing jigsaws. I go out for walks with staff and I nearly went on a trip on the riverboat but did not feel up to it on the day. The pictures of the trip we lovely. I have put my name down for the next one.

How likely would you be to recommend Warwick Park Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2016

Top 20 Small Care Home Groups 2016

Recipient: MG Homes

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Warwick Park Care Home