Warwick Park Care Home

55 Warwick Park, Tunbridge Wells TN2 5EJ
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9.2 69 Reviews
  • Warwick Park Care Home, Tunbridge Wells
Warwick Park: Care for individuals by individuals who care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Warwick Park has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak to the manager, staff and other residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1900

These prices are only a guideline, please contact Warwick Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Patricia Napier (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Warwick Park Care Home Reviews (69)

9.2

Warwick Park Care Home has a Review Score of 9.2 (9.174) out of 10, based on 5 reviews in the last 2 years.
Over all time Warwick Park Care Home has 69 reviews.

Overall Experience
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Date Published
  • 69
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Reviewer Connection to Warwick Park Care Home
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Total of 69, showing 41-60
Review from Gina F (Niece of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that has been given to my uncle has been cheerful, considerate and caring.
He is kept clean and happy.
He was so unhappy in his first home he smashed the home up, but here he is very content and is well fed.
They also manage his Parkinson's very well and are good with his wife who visits
him.
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Review from Teresa C (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled well and is happy in this care home. The staff treat her with dignity and kindness.
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Review from Chris B (Grandson of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home seems to provide a good standard of care and support for its patrons.
I have certainly seen an increase in the standard of living for my grandmother while she has been here in comparison to her previous lodgings.
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Review from J B (Daughter-in-law of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A warm, clean, friendly home. All staff seem caring and capable with residents and welcoming to visitors.
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Review from Sarah S (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, great activities, very clean care home. Very pleased with the residence overall.
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Review from Marion C (Wife of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed by the condition of the residents and all the staff, they are very attentive and always address my husband by his first name. They have a chat and are always cheerful.
He is spotlessly clean with fresh clothes every day. He is helped with his meals and always has fresh drinking
water. I try to visit most days and am always most welcomed.
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Review from K B (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after at the care home. The staff are friendly and attentive. The home clean and safe. The food varied and good and there are activities organised.
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Review from P C (Friend of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend for over 3 years now and she has always received kind and helpful support from the friendly staff. The new rooms are light and airy and the new lounge looks out onto the garden. Thank you to all the staff who do a grand job looking after my friend. I do appreciate all
your hard work, which can't be easy at times. Please continue with your patience and good care - you are valued, all of you.
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Review from Lynne M (Daughter of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is so lovely and staff are so friendly and very helpful. My mother-in-law is looked after so well. Due to having sight loss myself staff have been so kind to pick me up near my home and bring me to see my mother-in-law and have kindly taken me back to my bus stop for me to get back home.
I am very happy with all the care they are given my mother-in-law. I highly recommend this home to anyone, it's lovely and thank you all for your help and kindness looking after her.
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Review from Will B (Grandson of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff all very friendly and helpful.
Always smells nice and has always been clean.
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Review from Valerie P (Partner of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner lived here for six months. He was very well looked after. He was always safe, lovely and clean, fed well and his room always lovely and clean, crispy white sheets. The staff are so kind, very considerate, also really kind to me.
Words aren't enough.
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Review from Sylvia R (Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very friendly and very caring. It has lovely food and staff.
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Review from Peter H (Father of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the care home superb. Our son thinks it's fantastic.
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Review from Gavin C (Son of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother does not eat very much but is always encouraged to try the food. The staff have a good understanding of how to cope with elderly folk and use good psychology to achieve the aims of the home. She is happy enough with the home despite not being very strong or enthusiastic about being old. An
extra room for quiet visiting on activities with families would be a useful addition.
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Review from P G (Daughter of Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Warwick Park are very friendly and attentive. They kept us informed of mum's behaviour, eating habits and mood. I cannot praise the staff enough. The home is so clean and everyone was so caring. Mum enjoyed it here. Excellent all round.
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Review from Susan G (Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind and careful, all personal care has been provided and not causing me embarrassment.
At night, only one nurse offered me a soapy cloth to complete my hygiene.
Was provided a whistle style to collect us to the well-furnished sitting room and placed where we could sit next to a favourite companion
with challenges that each one can attain.
Thank you all of Warwick Park
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Review from K G (Son of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good caring staff.
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Review from Carole B (Friend of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place to be. Carers are lovely and give all residents respect.
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Review from Sheila J (Wife of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed with the home and the care of all the nurses that gave him everything he needed, he made so many friends here and it is such a sad loss that he has gone.
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Review from J T (Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Centrally located in Tunbridge Wells with beautiful gardens. The attitude of caring is of paramount importance to all.
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Current Review Score: 9.2 (9.174)

Overview of Review Score

The Review Score of 9.2 (9.174) out of 10 for Warwick Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Warwick Park Care Home is calculated as follows: ( (50 Excellents x 5) + (6 Goods x 4) ) ÷ 56 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.281 Points relating to the number of positive Reviews for Warwick Park Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Patricia

Patricia Napier

Job Title: Home Manager Joined: 2014

I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have a vast experience in different nursing departments.


Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.


I have been part of the MG Homes team since 2014. I started as a registered nurse, in 2016 I was promoted to deputy manager and in 2018 I was promoted to manager.

No image found

Beth Ryan

Job Title: HR Administrator Joined: 2024

I have worked in the Healthcare sector since 2011. I started as a care assistant, then progressed into care co-ordinator, field care supervisor and now HR administrator at MG Homes.


I joined MG Homes to expand my knowledge of the care sector within the administration field of the Head Office. I get great fulfilment in supporting our staff, relatives and residents throughout the longevity of their stay with us.

Inu

Inu Peiris

Job Title: Activities Co-ordinator Joined: 2020

I have been working at MG Homes for 3 years. My role as Activities Coordinator is varied and life-affirming. I have gathered a wealth of wisdom that people have generously shared with me, and I continue to learn as I accompany individuals. I'm very fortunate that my job allows me to take time to be with people and that's what I love about my job.


My greatest point of pride is Warwick Park being recognised for great and memorable activities and events.


Whether it's Valentine's Day, Halloween or a summer festival, we throw a good party to bring out the beautiful smiles of our residents and families! I am proud to have organised the events and see how engaged everyone is each time!

Saskia

Saskia Carter

Job Title: Head of Housekeeping Joined: 2022

I love my job because it feels like a family, and I love making a difference to the people who call Warwick Park Care Home their home. My biggest achievement so far is that within six months I became the Head of Housekeeping.

Phillip

Phillip White

Job Title: Maintenance Assistant Joined: 2022

I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.


I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.

Paul

Paul Kennard

Job Title: Facilities Administrator Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.

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