Warwick Park Care Home

55 Warwick Park, Tunbridge Wells TN2 5EJ
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9.6 75 Reviews
  • Warwick Park Care Home, Tunbridge Wells
Warwick Park: Care for individuals by individuals who care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Warwick Park has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak to the manager, staff and other residents.
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Care Provided by Warwick Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1400 – £1900

These prices are only a guideline, please contact Warwick Park Care Home to find out the exact price for your requirements.

Contact Warwick Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Warwick Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Patricia Napier (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Warwick Park Care Home Reviews (75)

9.6

Warwick Park Care Home has a Review Score of 9.6 (9.608) out of 10, based on 11 reviews in the last 2 years.
Over all time Warwick Park Care Home has 75 reviews.

Overall Experience
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Reviewer Connection to Warwick Park Care Home
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Total of 75, showing 21-40
Review from P S (Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything here. I am treated very well and am very satisfied with everything.
I have got no complaints, everyone is lovely to me and I am very comfortable and happy.
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Review from T V (Niece of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was clean, tidy and smelled amazing. The staff were kind and friendly.
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Review from Rosalind M (Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I came here I have been thankful and enjoy myself.
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Review from Alan B (Resident) assisted by family/friend published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for 4 months, it has been the best care I have received since attending care homes.
Food OK-ish, staff great and entertainment varied. Kindly and well thought out.
Reply from Sara Delgado, Administrator at Warwick Park Care HomeDear Alan, Thank you for your review. We will use this information to improve our service.
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Review from Sheila L (Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
People are wonderful. I enjoy the activities on offer. I am very happy here.
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Review from Stella R (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a tricky start, Mom is now beginning to settle at Warwick Park. So far, the care I have witnessed is very good and the nursing and care staff are very patient with her. Top marks must go to the Activities Coordinator, she is so motivational and inspiring. Such an asset to the home.
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Review from Gemma S (Granddaughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandma appears to be more settled now after the first week or two of her stay. Good communication from staff although a little slow getting her medication sorted and update from previous GP post hospital discharge. My grandma appears to be well looked after in her appearance and well fed with good
fluids being taken on. It feels quite early to go to bed/room at 6pm so would welcome some flexibility to this and also the ability to allow her to walk with Zimmer aid support as opposed to always in a wheelchair. Excellent activities available and good feedback from the activities coordinator.
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Review from Sue N (Friend of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean staff are very kind, caring and friendly. The activities coordinator is very friendly. Smells very nice. I am very impressed with the care home.
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Review from Isabella H (Friend of Resident) published on 27 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Warwick Park Care Home has been great! It's always a joy coming to visit the residents there and they're always so happy and cheerful to see us. I really enjoy playing games with them and having conversations with them.
The staff are all very caring and always have a smile on their
face. It is a very clean and happy environment and would definitely recommend Warwick Park as it's a safe and inviting place!
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Review from Helen M (Friend of Resident) published on 27 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We pop in often after school and often take part in the activities. The coordinator is fantastic and treats the resident with respect and dignity. The rooms are clean and spacious and the other residents seem very happy and settled. We enjoy our visits and I would recommend highly.
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Review from M M (Friend of Resident) published on 27 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friends and I regularly visit this care home and we enjoy doing so. Every week there is a different activity going on which both residents and visitors can interact with. The Activities coordinator creates a lovely atmosphere, making our visits pleasant. The patients always have a drink at hand.
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Review from J M (Wife of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff that I encountered were kind and helpful.
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Review from Martyn T (Son of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found that my mother is well cared for and comfortable. The main thing that is so good is the staff who are very caring and professional. Although staff are always encouraging residents to take part in activities, there is no pressure to do so and they are always as helpful as possible.
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Review from S S (Daughter-in-law of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother-in-law has only recently been moved into Warwick Park as suffering from dementia, was no longer able to live on her own. We were all made very welcome from the moment we arrived.
Although her room is a little tired, we know she is safe and the staff have all been very helpful and seem well trained.
All the residents look happy and well cared for, with lots of activities organised.
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Review from Lisa B (Friend of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first visit to Warwick Park Care Home as I had seen pictures of my friend's mum on Facebook and wanted to see her for real. Very happy to see what the residents are up to on social media for those that don't get to visit regularly.
Nice cuppa and cake when visiting too.
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Review from Jane P (Daughter of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother has been in Warwick Park I have been very impressed with the genuine caring nature of all the staff, nurses, carers etc.
You can tell that they mean it with their caring nature.
The activities coordinator is a breath of fresh air.
She brightens up the residents' days with all the
activities and visiting helpers with a theme almost every day.
I am very happy that we chose Warwick Park as mum's new home.
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Review from C S (Friend of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I greatly enjoy visiting Warwick Park Care Home.
As well as the friend I visit, I chat to all the other residents - they are all well presented and cared for.
Carers are very much in evidence at all times and the activity coordinator displays great enthusiasm and warmth; they all respond very well
to her.
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Review from Jodie Y (Daughter-in-law of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, welcoming staff, all very caring of residents' needs.
Clean and fresh everywhere.
Great standard of food, the choice is amazing.
No faults at all.
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Review from Susan B (Wife of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After much soul searching it was a great relief to find a warm welcome at a price we could afford.
Whilst the age of the property has obviously made the area quite difficult for mobility without help it has a good feel. The staff and care provided are the best I have encountered during visits to respite
and possible permanent care and I feel confident that my husband is safe.
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Review from Thea F (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this home to be clean and very caring. I have no problems. They are very informative if anything happens.
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Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for Warwick Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Warwick Park Care Home is calculated as follows: ( (105 Excellents x 5) + (21 Goods x 4) ) ÷ 126 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Warwick Park Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Patricia

Patricia Napier

Job Title: Home Manager Joined: 2014

I have been a nurse for almost 20 years, and throughout my journey, I have gained experience across many areas of care. However, my heart has always been with palliative and end-of-life care. It is a privilege to support individuals and their families during such meaningful moments, ensuring comfort, dignity, and compassion every step of the way.


I am proud to be part of our home’s family. Each day, I am inspired by the dedication of every department working together with a shared purpose: to make sure our residents are well cared for, safe, and truly loved. I am committed to supporting the continued growth of our home and to helping ensure that we provide the warmth, respect, and high-quality care our residents deserve.

Georgi

Georgi Purcar

Job Title: Deputy Manager Joined: 2014

I’ve been part of the MG Homes family for over 11 years. I love helping people and always do my best to make a positive difference for those around me. I really enjoy taking on new challenges and finding ways to grow and improve every day.

Saskia

Saskia Barden

Job Title: Operations Support Joined: 2022

I’ve been with MG Homes for just over four years and have recently taken on a new role as Operations Support. I truly love what I do and take great pride in making a difference each day, especially in supporting relatives and ensuring they feel informed, involved, and cared for throughout their journey with us.

Inu

Inu Peiris

Job Title: Head of Activities Joined: 2020

I have been working at MG Homes since 2020. My role as Activities Coordinator is varied and life-affirming. I have gathered a wealth of wisdom that people have generously shared with me, and I continue to learn as I accompany individuals. I'm very fortunate that my job allows me to spend time with people, and that's what I love about my job.


My greatest point of pride is that both homes are recognised for great and memorable activities and events.


Whether it's Valentine's Day, Halloween or a summer festival, we throw a good party to bring out the beautiful smiles of our residents and families! I am proud to have organised the events and see how engaged everyone is each time!

Nuno

Nuno Napier

Job Title: Head Chef Joined: 2016

I’ve always believed that food is one of the simplest ways to show care. As Head Chef at MgHomes, my goal is to make every meal something our residents look forward to, full of flavour, variety, and comfort. Whether it’s a classic favourite or a special treat, for me, this role is about creating a sense of home and happiness through food

Paul

Paul Kennard

Job Title: Facilities Administrator Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years, I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents, and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warwick Park Care Home to verify any information. View our terms and conditions. Warwick Park Care Home has an Enhanced Service - more info.